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    Hotel Playa Mazatlan

    Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
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    10/8/2017 10/9/2017
    $320
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    Traveler (1119)
    Room & Suite (450)
    Pool & Beach (286)
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    Overview
    • Excellent59%
    • Very good24%
    • Average9%
    • Poor5%
    • Terrible3%
    Travelers talk about
    “casa roberto” (13 reviews)
    “golden zone” (88 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    El Cid El Moro Beach Hotel
    1,726 reviews
    #6 of 79 hotels in Mazatlan
     
    The Inn at Mazatlan
    688 reviews
    #10 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,332 reviews
    #1 of 79 hotels in Mazatlan
     
    El Cid Castilla Beach Hotel
    3,521 reviews
    #7 of 79 hotels in Mazatlan
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,819)
    There are newer reviews for Hotel Playa Mazatlan
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    571 - 575 of 775 reviews

    Reviewed April 8, 2010

    We have been coming to Hotel Playa every year for ten years. I can understand a few hiccups here and there(which there has been some in the past) but this year has changed everything for us. We arrived March 26th and left the 6th of...More

    2  Thank 1espresso
    Response from Hotel_Playa_Mazatlan, General Manager at Hotel Playa MazatlanResponded May 27, 2010

    Dear Ms. Your comment was brought to my attention and I want to start this communication with a sincere apology for not being informed earlier. I am sincerely concerned on your note and although I find this a “first”, it is also completely against our...More

    Reviewed April 3, 2010

    We always wanted to stay at this hotel from the first time we saw it,but it turned out not so good. We travelled down with freinds that we have travelled with before to Mexico on a couple of different occasions and all of us were...More

    1  Thank dolfins
    Response from Hotel_Playa_Mazatlan, General Manager at Hotel Playa MazatlanResponded May 27, 2010

    Dear Sir/Madam: We are sorry to hear of your experience at the Playa Mazatlan, especially when you had heard of our well earned reputation of a great spot, safe beach and a fabulous value for your money. Although I was not involved directly, nor talked...More

    Reviewed April 3, 2010

    We just got back from from a wonderful, relaxing week at Hotel Playa Mazatlan and would definitely return. We loved the downtown location as well as the incomparable beach with plentiful activities, gorgeous sunsets and falling asleep to the gentle breezes and waves at night....More

    Thank vcrec
    Response from Hotel_Playa_Mazatlan, Manager at Hotel Playa MazatlanResponded December 15, 2010

    To whom it may concern (vcrec), I am writing this email in the hopes of finding you well, I must say that you had the Mazatlan experience, and I am proud to say that the Hotel Playa Mazatlan allowed you to experience it. As a...More

    Reviewed March 28, 2010

    Let me start off by stating that I have worked in the customer service industry for over 20 years now and I have never experienced the sad, pitiful state of the service I received at the Playa Mazatland. (1) NO OUTSIDE LEGALLY PURCHASED GOODS ARE...More

    1  Thank blacklion37
    Response from Hotel_Playa_Mazatlan, Manager at Hotel Playa MazatlanResponded December 15, 2010

    To whom it may concern (blacklion37), I am writing this letter in the hopes of being able to right, what obviously was “a wrong” done to you; and by this I mean a lack of response, and immediate solution to the above mentioned needs. As...More

    Reviewed March 17, 2010

    I am currently staying at the Pklaya Mazatlan. Let's start at the beginning...we arrived friday night March 12th, check in took more than 1/2 hour with only one person in front of us..we had negociated through our travel agent a $100 credit for what we...More

    2  Thank Jaunt99
    Response from Hotel_Playa_Mazatlan, Manager at Hotel Playa MazatlanResponded December 15, 2010

    To whom it may concern (Jaunt99 & spouse), Let me being by giving you my sincere apologies for the lack of service that you received during your last stay. As a member of the family of owners and Management staff I would like you to...More

    El Cid El Moro Beach Hotel
    1,726 reviews
    #6 of 79 hotels in Mazatlan
     
    The Inn at Mazatlan
    688 reviews
    #10 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,332 reviews
    #1 of 79 hotels in Mazatlan
     
    El Cid Castilla Beach Hotel
    3,521 reviews
    #7 of 79 hotels in Mazatlan
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $98 - $216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Mazatlan
    • #3 Spa Hotel in Mazatlan
    • #3 On the Beach Hotel in Mazatlan
    • #6 Family Hotel in Mazatlan
    • #6 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 404
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Hotwire, getaroom.com, Cancelon, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Playa Hotel Mazatlan ,
    • Mazatlan Playa Hotel ,
    • Hotel Mazatlan Mexico Playa ,
    • Playa Mazatlan Hotel
    Add Photo Photos
    Traveler (1119)
    Room & Suite (450)
    Pool & Beach (286)
    Dining (121)
    Hotel & Grounds (693)
    Family and Play Areas (45)
    Bathroom (7)
    Business Center & Event Rooms (7)
    Nearby
    Sponsored by:
    El Cid Castilla Beach Hotel
    3,521 reviews
    .88 miles away
     
    El Cid Marina Beach Hotel
    2,332 reviews
    2.02 miles away
     
    El Cid El Moro Beach Hotel
    1,726 reviews
    .95 miles away
     
    The Inn at Mazatlan
    688 reviews
    .74 miles away
     
    Nearby Restaurants
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    .23 miles away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Seamus M
    August 15, 2017|
    AnswerShow all 6 answers
    Response from jeang260643 | Reviewed this property |
    There is no shuttle bus but a number of city bus lines go from the hotel to downtown, the market place and the zocalo
    0
    Votes
    lin7604
    May 25, 2017|
    AnswerShow all 9 answers
    Response from Nightdark | Reviewed this property |
    Draft
    1
    Vote
    Room Tips
    "The only room I saw was ours. It was 5th floor and looking out at ocean and beach."
    Read review
    "I would select a room that is not ground level, so you can keep your sliding glass door open at night to hear..."
    Read review
    "Pay a lot of money and complain a lot"
    Read review
    "No-smoking room with a view of the ocean"
    Read review
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