We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa Mazatlan

Show Prices
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Playa Mazatlan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,518 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 673: English reviews
Durango, Colorado
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I booked a 7 night stay through Tripadvisor and they passed it on to Getaroom. BAD MISTAKE! The no early checkout clause did not concern me with the reviews and ratings. Where should I start: drum and brass band playing under my room until 3AM, asked to be moved but was told no rooms available and would not even talk... More 

Helpful?
Thank Kenny8997
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Kenny8997) Please be assured that there is always a recourse for problems with both our property as well as any staff member, note that I would be happy to personally be of service to you, or you can at any point in time contact our resident manager who is on property 24 hours a day. I am... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Don't be surprised the bus drops you off on the street. Not enough room to take the bus up to the lobby. Disappointed no fridge in room had to pay for it. Very clean resort. Rooms were great nice and clean. Pools still being heated way too warm. Beach was phenomenal. Staff and food were excellent. I'd go back if... More 

Helpful?
1 Thank Teri J
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest We apprecciate all your kind comments and suggestions, please know we will bring these up to our quality control weekly meeting. We are glad to know you are still open to give us a chance to meet and exceed all your expectations. Happy to be of service LTVient More 

Minneapolis, Minnesota
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A fun beach, great staff, and good food and drinks. The beach itself was fun but crowded and had loud music - both from the roving musicians and from a group that brought a huge speaker to play. Many locals are selling their wares here as well. Not my scene but it was fine for just a two night stay... More 

Helpful?
1 Thank Diarama
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (Diarama) We appreciate you taking the time to post your comments. albeit we feel a bit discouraged by your statements about the safety of this port; please note that the destination has been recognized as one of the safest cities in the country, we have received various accolades and recognition and even boost being one of the... More 

Nuevo Ideal, Mexico
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Time we went with are Kids and they loved it. They have all cain off Activities for Kids, but are Kids where happy to just hang out by their different pools.We had Lots of fun. Food was really good< First time we had al inclusive. we are more into Mexican food then Fish. And for eachmeal they had both... More 

Helpful?
1 Thank johnevath
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (johnevath) We are thrilled to hear of your experience and the memories that your children and family were able to share with us, we will look forwards to being of service to you and yours in the near future. Please do not hesitate to contact us direct if I can be of service. Best wishes and safe... More 

Oceanside, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have always loved this hotel! The staff is fantastic, rooms are great, you can't beat the location. We tried the Italian restaurant on the 2nd floor for the first time. It was so good we went back a second night! Don't miss it. It's a little hard to find and could use better signage. Just ask any hotel employee... More 

Helpful?
1 Thank mmg714
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (mmg714) We are thrilled to hear that you have enjoyed your stay with us, and that Georginis Restaurant enticed your pallet. Please feel free to contact us to be of service to you again in future. Best wishes and safe travels, LT VIENT More 

Oroville, California
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 20, 2016

If you wish to stay in a hotel right in the middle of the Golden Zone, close to lots of restaurants and good shopping, try the Playa Mazatlán hotel. The rooms are nice and always clean. Fiesta night is great with music and dancing and food. The beach is oe of the best. Restaurant right on the beach.

Helpful?
1 Thank 78661939
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (78661939) Thank you for taking the time to post your comment about the hotel we are thrilled to hear that we met and exceeded your expectations. Please feel free to contact us again. Best wishes and safe travels, LT VIENT More 

Sylvan Lake, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 14, 2016

Good service lovely patio to eat at with great food. Dancing in the evening and nice and quiet always stay on North side over looking ocean Good water sports and have lots of fun with pedlers on beach, will be back again this year

Helpful?
3 Thank Dan K
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest, We are thrilled to hear of your experience, and touched by your continued loyalty, thank you for taking the time to support our brand and recognize our efforts, we will look forward to being of service to you again in the near future, please do not hesitate to contact me direct if I can be of personal... More 

Cedar Hill, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

I stayed in the Pacifica Hotel room which is the penthouse suite. 2 bedrooms living room and kitchen. Your own pool. I stayed 4 days. was very nice. Used mostly by locals. You can eat separate which we did, locals did the buffet. Great host's. Nice beach. Tours available but I was just there to relax. If you want a... More 

Helpful?
2 Thank craigersemail2
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (craigersemail2) We are thrilled to hear of your experience and thankful for your comments, We hope we get the opportunity to be of service to you again in the near future. Best wishes and safe travels, LT VIENT More 

El Paso, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2016

I have previously stayed at Playa Mazatlan, it has always been a great experience. The only issue i have seen and have been encountering the last few days before I head out to Mazatlan is that the girls at the reservation department (Esther) to be exact is not at all helpful, she is rude and not willing to assist us.... More 

Helpful?
3 Thank _cdlaw12
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (de_cdlaw12) We appreciate you taking the time to inform us of your experience, please note that we are always willing to be of service and would expect the rest of the team to follow suit, I will personally speak with Esther and her management to make sure that her responses do not come across as brash or... More 

Tucson, Arizona
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 7, 2016

I arrived last week at the Hotel Playa Mazatlán with already high expectations having stayed here several times before. The staff greeted me with "welcome home" and from there it only got better. I ate at all the restaurants on the property and the food was exceptional! The room service and beach service was well above standard and the staff... More 

Helpful?
1 Thank parexcursion
Hotel_Playa_Mazatlan, Gerente at Hotel Playa Mazatlan, responded to this review

Dear valued guest (parexcursion) We are thrilled to hear of your experience and touched by your comments, thank you for letting us know that our efforts towards making you feel like part of the family were felt. Please feel free to contact me direct if I can be of service, we will look forward to hosting you and the rest... More 

Questions? Get answers from hotel staff and past guests. Ask a question

989 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (953)
Viewed
Hotel & Grounds (217)
Viewed
Pool/Beach Area (180)
Viewed
Dining (69)
Viewed
Family/Play Areas (37)
Viewed
Business Center/Function Rooms (5)
Viewed
View from Room (76)
Viewed
Room/Suite (57)
Viewed
Bathroom (7)
Viewed
9:51
Videos (1)
Viewed
Other (304)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (3)
Viewed
Dining (7)
Viewed
Family/Play Areas (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Mazatlan hotels
5.1 mi away
Pueblo Bonito Emerald Bay
0.7 mi away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
4.5 of 5 stars 576 reviews
1.6 mi away
Oceano Palace
Oceano Palace
#63 of 80 in Mazatlan
4.0 of 5 stars 823 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Quality Inn Mazatlan
Quality Inn Mazatlan
#32 of 80 in Mazatlan
4.0 of 5 stars 43 reviews
1.8 mi away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#9 of 80 in Mazatlan
4.5 of 5 stars 1,346 reviews
0.9 mi away
El Cid Castilla Beach Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Playa Mazatlan

Address: Avenida Playa Gaviotas 202 | Zona Dorada, Mazatlan 82110, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $74 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Playa Mazatlan 3*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Odigeo, Hotwire and Hotels.com so you can book your Hotel Playa Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Playa Hotel Mazatlan
Mazatlan Playa Hotel
Hotel Mazatlan Mexico Playa
Playa Mazatlan Hotel
Hotel Style:
#2 Business Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#3 On the Beach Hotel in Mazatlan
#6 Family Hotel in Mazatlan
#6 Romantic Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay