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Terrible service... except for 2
O 3 people in the dinning room
Facilities awful . (See picture those are the restaurant chairs,I had to put on top napkins)
They didn’t let me introduce my bicycle inside the room “ even though their hotel is falling...More
I've been coming to Mazatlan multiple times a year for close to a decade and have stayed in several properties throughout Zona Dorada. theLocal is the first one that has truly blown me away since falling in love with the area years ago.
It was about what you would expect for the price. Rooms are clean and modern but food is not great, only two restaurants, fairly low quality and not many options. Small bar with limited selection, no mini bar or room service. Limited access to beach....More
1 Thank Lee R
Response from thelocalmzt, Gerente at thelocal Hotels MazatlanResponded 3 weeks ago
We appreciate your comments, we apologize for the inconvenience. We are working with the information you provide us to look for solutions and improve our service.
We hope you will give us the opportunity to assist you again.
Receive a warm greeting.
We stayed at the Local for one week and the end of April. The food was just okay, left over hot dogs in the breakfast buffet and you can only have buffets for ever meals, food was all sub par. It was very busy when...More
- Agreed with other reviews, the hotel is brand new, they just opened by December 2017. Everything looks clean and nice.
- Friendly staff
- The shower in our bathroom was not working properly. They responded to the problem by moving us to another...More