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11/5/2017 11/6/2017
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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
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    Lowest prices for your stay
    11/5/2017Check In 11/6/2017Check Out
    1 room, 2 adults, 0 children
     2 people are viewing this hotel
    $76
    $71
    SAVE $5
    $76
    $76
    Traveler (174)
    Room & Suite (57)
    Dining (28)
    Overview
    • Excellent33%
    • Very good22%
    • Average15%
    • Poor14%
    • Terrible16%
    Travelers talk about
    “golden zone” (8 reviews)
    “bell hop” (2 reviews)
    “great pool” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Laundry Service
    3.5 Star Hotel
    All hotel details
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $71
      View Deal
    • Check booking site for details
      $76
      View Deal
    • Check booking site for details
      $76
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    View all 19 deals
    Write a Review
    Reviews (407)
    Traveler rating
    Traveler type
    Time of year
    Language

    1 - 5 of 105 reviews

    Reviewed 2 weeks ago

    I had a bad experience with th check-in. I did an internet reservation, but the hotel did not respect my reservation for 2 adults and 2 kids. At Check-in they assured only have a room for 2 adults. Really bad experience, it was too complecated...More

    Review collected in partnership with this hotel
    Thank 481efrainl
    Response from Gerardo G, Gerente at Park Royal MazatlanResponded 1 week ago

    We are really sorry we could not prevent this kind of inconveniences during your stay. We are currently implementing action plans to revert this situation. We hope you granted us the opportunity to change your perspective towards the resort.

    Reviewed July 9, 2017 via mobile

    My wife and I have never been on a vacation before. Sure we go visit family but have never really vacationed. Well we can now say that we got the Vacation bug. This past week my wife, son and I spent 5 glorious days in...More

    Thank Cecilia R
    Response from Gerardo G, Gerente at Park Royal MazatlanResponded July 20, 2017
    Google Translation

    Es un honor leer lo mucho que disfrutó de nuestras instalaciones y servicios. Nuestra misión es hacer su estancia lo...More

    Reviewed May 31, 2017

    I am giving this a 4 rating because of the service. The hotel is older, but very comfortable with large rooms. My room had a king size bed, sofa, table and 2 chairs a desk, flat screen tv a d Jacuzzi tub for 2. This...More

    Thank cygnet2
    Response from Gerardo G, Gerente at Park Royal MazatlanResponded June 1, 2017

    Dear "cygnet2" First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services....More

    Reviewed May 17, 2017

    My experience was not the most pleasant, since at the moment of requesting umbrellas or towels in the pool area they never had. Also the maintenance of the pool was not good as there was a cream floating even when the occupancy was minimal. On...More

    Review collected in partnership with this hotel
    Thank Julio S
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded May 18, 2017

    Mr. Julio S , First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to...More

    Reviewed April 13, 2017 via mobile

    This was my first trip to Mexico. I hope all hotels in Mexico are not as bad as this one. As soon as we arrived in the lobby, the concierge started hounding us about not going to any other hotels and sitting thru their presentation...More

    1  Thank Akcandycorn70
    Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded April 21, 2017

    Miss Akcandycorn70 Let us thank you in the first place for staying at Park Royal Mazatlán.Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services.We extend...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Concierge
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • $85 - $177 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Mazatlan
    • #30 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Cheap Tickets, Travelocity, Cancelon, TripOnline SA and getaroom.com so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Crowne Plaza Mazatlan Hotel Mazatlan
    Add Photo Photos
    Traveler (174)
    Room & Suite (57)
    Dining (28)
    Pool & Beach (25)
    Hotel & Grounds (162)
    Business Center & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    2,376 reviews
    .76 miles away
     
    Mayan Palace Mazatlan
    480 reviews
    .84 miles away
     
    Luna Palace Hotel / Suites
    514 reviews
    1.06 miles away
     
    The Inn at Mazatlan
    690 reviews
    2.00 miles away
     
    Nearby Restaurants
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    .95 miles away
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    La Palapa
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    .16 miles away
    La Marina Restaurant
    103 reviews
    .71 miles away
    Nearby Attractions
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    93 reviews
    .16 miles away
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    1.00 miles away
    Pepe's Fleet
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    Ask a question
    Questions & Answers
    KenandJoylene M
    February 9, 2017|
    Answer
    Response from TxBrazo | Reviewed this property |
    All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
    1
    Vote
    RobertVOET
    February 14, 2016|
    AnswerShow all 2 answers
    Response from Hernan P | Reviewed this property |
    Not sure....sorry
    0
    Votes
    Room Tips
    "Every room has an ocean view, so I doubt one room is better than another."
    Read review
    "Book elsewhere."
    Read review
    "They will change rooms if you are persistent."
    Read review
    "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
    Read review
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