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    Park Royal Mazatlan

    Avenida Sabalo-Cerritos 3110 | Marina Mazatlán, Mazatlan 82110, Mexico
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    Best prices for your stay
    8/27/2017 8/28/2017
    $75
    $75
    $75
    Traveler (174)
    Room & Suite (57)
    Dining (28)
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    Overview
    • Excellent34%
    • Very good22%
    • Average15%
    • Poor13%
    • Terrible16%
    Travelers talk about
    “golden zone” (8 reviews)
    “great pool” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Park Royal Mazatlan
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    El Cid Marina Beach Hotel
    2,276 reviews
    #1 of 79 hotels in Mazatlan
     
    Mayan Palace Mazatlan
    470 reviews
    #3 of 79 hotels in Mazatlan
     
    Luna Palace Hotel / Suites
    510 reviews
    #15 of 79 hotels in Mazatlan
     
    The Inn at Mazatlan
    681 reviews
    #9 of 79 hotels in Mazatlan
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (391)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 104 reviews

    Reviewed July 9, 2017 via mobile

    My wife and I have never been on a vacation before. Sure we go visit family but have never really vacationed. Well we can now say that we got the Vacation bug. This past week my wife, son and I spent 5 glorious days in...More

    Thank Cecilia R
    Response from Gerardo G, Gerente at Park Royal MazatlanResponded 4 weeks ago
    Google Translation

    Es un honor leer lo mucho que disfrutó de nuestras instalaciones y servicios. Nuestra misión es hacer su estancia lo...More

    Reviewed May 31, 2017

    I am giving this a 4 rating because of the service. The hotel is older, but very comfortable with large rooms. My room had a king size bed, sofa, table and 2 chairs a desk, flat screen tv a d Jacuzzi tub for 2. This...More

    Thank cygnet2
    Response from Gerardo G, Gerente at Park Royal MazatlanResponded June 1, 2017

    Dear "cygnet2" First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. Thank you for taking the time to share the delightful experience you had. It is an honor to read how much you enjoyed our facilities and services....More

    Reviewed May 17, 2017

    My experience was not the most pleasant, since at the moment of requesting umbrellas or towels in the pool area they never had. Also the maintenance of the pool was not good as there was a cream floating even when the occupancy was minimal. On...More

    Review collected in partnership with this hotel
    Thank Julio S
    Response from JorgeAEscalante, Gerente at Park Royal MazatlanResponded May 18, 2017

    Mr. Julio S , First and foremost, we would like to express our gratitude for staying at Park Royal Mazatlán. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to...More

    Reviewed April 13, 2017 via mobile

    This was my first trip to Mexico. I hope all hotels in Mexico are not as bad as this one. As soon as we arrived in the lobby, the concierge started hounding us about not going to any other hotels and sitting thru their presentation...More

    1  Thank Akcandycorn70
    Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded April 21, 2017

    Miss Akcandycorn70 Let us thank you in the first place for staying at Park Royal Mazatlán.Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services.We extend...More

    Reviewed April 11, 2017

    Over all we were very satisfied with our visit. Beautiful view, great location, close to shopping and dining. Uber available everywhere. Look out for the young girl with glasses at reception, she maybe rude, inconsiderate, and incompetent. But the rest of the staff was excellent!More

    Review collected in partnership with this hotel
    Thank ShayN1982
    Response from JorgeAEscalante, General Manager at Park Royal MazatlanResponded April 21, 2017

    ShayN1982 Thank you for your preference. It was a pleasure to welcome you at Park Royal Mazatlán. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. It disappoints us...More

    El Cid Marina Beach Hotel
    2,276 reviews
    #1 of 79 hotels in Mazatlan
     
    Mayan Palace Mazatlan
    470 reviews
    #3 of 79 hotels in Mazatlan
     
    Luna Palace Hotel / Suites
    510 reviews
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    The Inn at Mazatlan
    681 reviews
    #9 of 79 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Concierge
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $76 - $190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Spa Hotel in Mazatlan
    • #28 On the Beach Hotel in Mazatlan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly, Travelocity, Agoda and getaroom.com so you can book your Park Royal Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Crowne Plaza Mazatlan Hotel Mazatlan
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    Traveler (174)
    Room & Suite (57)
    Dining (28)
    Pool & Beach (25)
    Hotel & Grounds (162)
    Business Center & Event Rooms (5)
    Bathroom (4)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    El Cid Marina Beach Hotel
    2,276 reviews
    .76 miles away
     
    Mayan Palace Mazatlan
    470 reviews
    .84 miles away
     
    Luna Palace Hotel / Suites
    510 reviews
    1.07 miles away
     
    The Inn at Mazatlan
    681 reviews
    2.00 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    1.00 miles away
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    Onca Explorations
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    1.00 miles away
    Ask a question
    Questions & Answers
    KenandJoylene M
    February 9, 2017|
    Answer
    Response from TxBrazo | Reviewed this property |
    All rooms have an ocean view. Ours didn't have a mini fridge. Don't know about the others.
    1
    Vote
    RobertVOET
    February 14, 2016|
    AnswerShow all 2 answers
    Response from Hernan P | Reviewed this property |
    Not sure....sorry
    0
    Votes
    Room Tips
    "Every room has an ocean view, so I doubt one room is better than another."
    Read review
    "Book elsewhere."
    Read review
    "They will change rooms if you are persistent."
    Read review
    "One morning they were fixing something in another room and it was noise. But the rest of the time it was OK."
    Read review
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