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Park Royal Beach Resort

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Avenida Sabalo-Cerritos 3110, Mazatlan 82110 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (276)
Pool & Beach (54)
Room & Suite (52)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 12/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Royal Beach Resort
Updated 12/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#44 of 102 hotels in Mazatlan
Location
Cleanliness
Service
Value
A destination that combines sun and beach with architectural richness of its historic downtown. Park Royal Beach Mazatlan, a front beach resort, offers 128 rooms each with ocean view, exclusive beach with an infinity swimming pool, a la carte restaurant, lobby bar, meeting rooms, fitness center, spa, parking lot and free Wi- Fi.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Banquet room
Meeting rooms
Spa
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Breakfast in the room
Snack bar
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Makeup services
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Sun umbrellas
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Housekeeping
Room service
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish

Location

Full view
36Car recommended
Grade: 36 out of 100
13Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
826Reviews23Q+A41Room tips
Traveler rating
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Popular mentions
19edgar76 wrote a review Jun 2
1 contribution
The bed sheets had stains, the towels had stains, and had food stuck to it. The room smell like it had mold. Very noise and one pool. Elevators where not working properly had to go down and up the stars.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from M Cervantes PRMAZ, Propietario at Park Royal Beach Resort
Responded 2 weeks ago
Dear Mr.Edgar Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit. Guest service Park Royal Beach Mazatlán
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GoPlaces295188 wrote a review Apr 2021
1 contribution1 helpful vote
Not enough space for customers on commun areas The Swimming Pool not clean all Days Not enough towels for swimming not enough chairs or tables You should rent your chairsbtable and umbral la for being on the beach on the sand
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Review collected in partnership with RCI
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from M Cervantes PRMAZ, Propietario at Park Royal Beach Resort
Responded Apr 7, 2021
Dear Guest; Thank you for your comments and for taking the time to write and rate our property. We are pleased to know that you enjoyed our facilities and above all to know that the service and attention of our collaborators was of your total satisfaction. We hope to have the opportunity to be the setting for your next vacation in the company of your family. With pleasure: Guest Service Park Royal Mazatlán
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Lucy P wrote a review Dec 2020
1 contribution
For the price we paid , I was expecting a more updated room. The family suite we got was a good size except the beds were uncomfortable and bedding had a bad smell of dustiest . Smells like smoke and we requested a non smoking room. The stuff was great, I loved the Ocean view and the swimming pool but I will never stay in this hotel again. Had a sleepless night 😏 due to the smell and uncomfortable beds.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Javier Cervantes PRMAZ, Propietario at Park Royal Beach Resort
Responded Dec 30, 2020
Dear Guest. We are sorry that your experience with us has not been pleasant, we appreciate the time you take to share with us your comments about your recent experience at Park Royal Mazatlán. We know that some situations occurred during your stay that were not totally satisfactory and therefore we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not recur. Your suggestions and recommendations are always welcome and help us improve. We hope to have the opportunity to serve you again and fulfill your expectations 100%. Sincerely: General Management Park Royal Mazatlán
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EDUARDO S wrote a review Dec 2020
Mexico City, Mexico1 contribution1 helpful vote
Our family stayed here three weeks ago. Since it is located in an open area of Mazatlan, it was a bit windy and cold, the beach isn´t the type to go swimming because there are lots of big stones that could hurt swimmers. The waiters at the restaurant provide very good service, specially Alfredo and Julio who were always the best. We are very thankful with them. It is easy to move to and from the hotel to anywhere in Mazatlan using cabs or the green buses that ride all the way to downtown Mazatlan. The golden Mazatlan area is about 15 minutes drive from the hotel.
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Some rooms have a partial kitchen with refrigerator and living/dinning room. Some others...
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1 Helpful vote
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Response from Javier Cervantes PRMAZ, Propietario at Park Royal Beach Resort
Responded Dec 24, 2020
Dear Guest: The Park Royal Mazatlán team wants to express our appreciation for taking the time to write and rate our property. We are pleased to know that you enjoyed our facilities and above all we are pleased to know that the service and attention of our collaborators was of your total satisfaction. We hope to once again have the opportunity to be the setting for your next vacation in the company of your family. With pleasure: General Management Park Royal Mazatlán
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Wendy G wrote a review Nov 2020
1 contribution2 helpful votes
We were treated poorly by supervisor Jorge Morales because we refused to buy 30 year hotel membership on the spot. Really disappointed because most of the staff were friendly. I won't stay at this place ever.
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Date of stay: November 2020Trip type: Traveled on business
1 Helpful vote
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Response from Javier Cervantes PRMAZ, Propietario at Park Royal Beach Resort
Responded Nov 27, 2020
Dear Miss Wendy we thank you for the time you take to share your comment with us. we apologize for any inconvenience. In Park Royal Mazatlán we take your comments and evaluation very seriously so rest assured that we will speak with the supervisor about their care and service to you. We regret not having met your expectations. we sincerely apologize and assure that we will continue working to improve. Respectfully, General Management Park Royal Mazatlán
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PRICE RANGE
$63 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza mazatlan hotel mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
90
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Frequently Asked Questions about Park Royal Beach Resort
Which popular attractions are close to Park Royal Beach Resort?
Nearby attractions include Bula (0.6 miles), Bengala Club Mazatlan (0.7 miles), and Maz Souvenirs (0.3 miles).
What are some of the property amenities at Park Royal Beach Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Royal Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Royal Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Park Royal Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Park Royal Beach Resort?
Conveniently located restaurants include La Marina Restaurant, Latinos Restaurante, and La Fonda at Villas El Rancho.
Are there opportunities to exercise at Park Royal Beach Resort?
Yes, guests have access to a pool during their stay.
Does Park Royal Beach Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Park Royal Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Park Royal Beach Resort?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (6.2 miles).
Does Park Royal Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.