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Park Royal Beach Mazatlan

Blvd. Sábalo-Cerritos 3110, Mazatlan 82110 Mexico
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Traveler (374)
Room & Suite (72)
Pool & Beach (59)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#73 of 103 hotels in Mazatlan
Location
3.7
Cleanliness
3.4
Service
3.5
Value
3.2
A destination that combines sun and beach with architectural richness of its historic downtown. Park Royal Beach Mazatlan, a front beach resort, offers 128 rooms each with ocean view, exclusive beach with an infinity swimming pool, a la carte restaurant, lobby bar, meeting rooms, fitness center, spa, parking lot and free Wi- Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Banquet room
Spa
Baggage storage
Parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Restaurant
Snack bar
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Room service
Flatscreen TV
Bath / shower
Hair dryer
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
1231Reviews23Q+A50Room tips
Traveler rating
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myrabugaoan wrote a review Feb 16
1 contribution
Only have a bathroom bed coffee maker and tiny fridge for hotel this high noisy u can hear all the people in walking talking elevator open and shut not very noise proff very tin walls u can hear conversations
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Review collected in partnership with RCI
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded 5 days ago
Dear Ms. Myrabugaoan: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacqueline G wrote a review Feb 2
Boise, Idaho4 contributions2 helpful votes
the beach is gorgeous and the resort is pretty and very clean. The restaurant is acceptable but keep in mind you are a pretty long ways from nightlife and a signficant choice in dining options. The building is curved and the south side faces into the neighboring building - ask for units facing straight west or northwest, not on the south end. As an RCI exchange, we were only able to get two full-sized beds so if yu think you need a king or queen, really check on whether that is possible. The kitchen is spartan, no ice bucket, toaster or serving bowls - super basic so don't plan on cooking much which is a bit of an issue given the location. Next to impossible to get UBER equivalents but buses are cheap, if you can figure out which one to take. Lots of friendly Americans wintering here who are helpful. The town is spreadout and hopping at night, but it's just a trek to get there and walking isn't that realistic or safe given inconsistency of sidewalks and lack of lights - pedestrians are dispensible!
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Review collected in partnership with RCI
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded 2 weeks ago
Dear Ms. Jackie G: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ratna L wrote a review Jan 2024
Wesley Chapel, Florida2 contributions2 helpful votes
We payed full price for a 6 person suite....Usually with Park Royal we get at least 2 private rooms within the suite. Here in Park royal Mazatlan you get 1 room with 2 beds (so expect to have a no privacy vacation) and 2 "sofa beds" they are just 2 sofas which gave me back pain, when I arrived with no pain to Mazatlan. They told us they didn't even had covers for the sofa beds, we had to go and struggle to get some really cheap little blankets. They had no washcloths, nothing to scrub dishes with. Service is of the lowest you can get. We got stuck in the elevator and they didn't even say sorry for that crap experience. Their TV remotes keep deprograming and they didn't have anywhere written how to fix it, you need to call and wait for someone to connect and solve, what the service person said happens often. They even had a large broken glass in the terrace so our view was a broken glass view to the beach. Their pool is also a cold water one if you like to go an swim in a cold pool, no jacuzzi, you get the idea. I can keep talking a lot of things we didn't like about this place, yet I want to be just as objective as I can. In a nutshell just expect the lowest of the lowest or service and quality so you won't be disappointed.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Stay in the area near the Malecon where there is food, loving people, culture, live Banda music...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded 4 weeks ago
Dear Mr. Ratnal2024: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gambito A wrote a review Jan 2024
2 contributions1 helpful vote
The service is one of the worst i've ever experienced, the only polite service in the whole staff of the hotel are the bellboys, very poor service from the rest of the staff, they are rude and lack of education towards the guests. Ive been to several park royal spots in México and this is the only one that sucks. Dont come to this hotel its a nightmare.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Jan 15, 2024
Dear Ms. Gambit0a: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jorgeG843 wrote a review Nov 2023
Vancouver, Canada3 contributions
The hotel is beautifully located with a wonderful ocean view. But, the water in the swimming pool is dirty, not properly sanitized. It was the dirtiest pool I encountered in my trips abroad. The hot in the units are constantly interrupted.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Avoid this location the pool does not look clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Nov 29, 2023
Dear Mr. JorgeG843: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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loepaulsen wrote a review Nov 2023
1 contribution
We really liked the Resort and the peaceful place in October 2023. We enjoyed the tour in town and our guide was very nice. The service was very good and we recommend this vacation to anyone. The only thing that was a little slow was the cooking stove. It took a long time to fry our spuds.
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Nov 6, 2023
Dear Mr. Leopaulsen: On behalf of all the collaborators dedicated to serving with passion and commitment at Park Royal Mazatlán, we thank you for choosing us for your vacation stay; It is a pleasure for us to serve you and be your host. Thank you for your evaluation, which encourages us to continue working on continuous improvement to provide you with the service that you and your family deserve. We hope to see you back soon, thank you for your preference. Sincerely: Park Royal Mazatlán Guest Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ymancilla760 wrote a review Sep 2023
San Diego, California1 contribution
Rooms old ,bathroom smells like sewer, towels are really old and smell bad, everything is really expensive and not that great. Staff is friendly, overall I wouldn't stay at this resort in my near future.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Sep 28, 2023
Dear Ms. Ymancilla760: We are sorry that your experience with us was not pleasant, we appreciate the time you took to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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drja1980 wrote a review Aug 2023
Mexico City, Mexico1 contribution
im really sad, becouse the services were so bad in some items, but some things were good like de personal attention. Park Royal its a good resort but in this case this hotel hasnt some things in good conditions
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Review collected in partnership with RCI
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Aug 9, 2023
Dear Ms. Drja1980: Thank you for taking the time to evaluate your recent stay at Park Royal Mazatlán, we know that we still have a long way to go to satisfy your needs 100% and achieve a better evaluation. For all of us who collaborate at Park Royal Mazatlán, your evaluation is very valuable and encourages us to continue serving you as you and your family deserve. Thank you so much. Guest Service Park Royal Mazatlan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lfdiazjr wrote a review Jul 2023
1 contribution
Not a luxurious hotel, but the people working there are incredible. One of the nicest pools I have experienced, due to its design, temperature and cleanliness. Rooms could be a bit cleaner, and the furniture may need to be replaced soon. In general great for families
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Review collected in partnership with this hotel
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from M Cervantes PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded Jul 18, 2023
Dear Sr. Ifdiazjr: On behalf of all the collaborators dedicated to serving with passion and commitment at Park Royal Mazatlán, we thank you for choosing us for your vacation stay; It is a pleasure for us to serve you and be your host. Thank you for your evaluation that encourages us to continue working on continuous improvement to provide you with the service that you and your family deserve. We hope to see you back soon, thank you for your preference. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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winafred63 wrote a review May 2023
1 contribution
No towels at arrival. When the room was cleaned they put one sheet on the bed, took the dirty towels and did not replace them. They did not replace coffee or water. Nothing in the room but a small cofffe maker. Very limited menu. Won't go back.
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Review collected in partnership with this hotel
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from M Cervantes PRMAZ, Propietario at Park Royal Beach Mazatlán
Responded May 22, 2023
Dear Ms. Winafred63: We are sorry that your experience with us has not been pleasant, we appreciate the time you take to share your comments about your recent experience at Park Royal Mazatlán. We know that during your stay some situations occurred that were not totally satisfactory and for this we offer an apology; We guarantee that we are taking the necessary actions so that situations like this do not happen again. Your suggestions and recommendations are always welcome and help us improve. Sincerely: Guest Service Park Royal Mazatlán
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$74 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza mazatlan hotel mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
90
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARK ROYAL BEACH MAZATLAN $79 ($̶9̶9̶) - Updated 2024 Prices & Hotel Reviews - Mexico

Frequently Asked Questions about Park Royal Beach Mazatlán
Which popular attractions are close to Park Royal Beach Mazatlán?
Nearby attractions include Bula (0.6 miles), Bengala Club Mazatlan (0.7 miles), and Maz Souvenirs (0.3 miles).
What are some of the property amenities at Park Royal Beach Mazatlán?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Royal Beach Mazatlán?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Park Royal Beach Mazatlán?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Park Royal Beach Mazatlán?
Yes, free parking is available to guests.
What are some restaurants close to Park Royal Beach Mazatlán?
Conveniently located restaurants include La Marina Restaurant, La Fonda at Villas El Rancho, and Lupita's.
Are there opportunities to exercise at Park Royal Beach Mazatlán?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Park Royal Beach Mazatlán?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Park Royal Beach Mazatlán?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (6.2 miles).
Does Park Royal Beach Mazatlán have any great views?
Yes, guests often enjoy the ocean view available here.
Is Park Royal Beach Mazatlán accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.