Royal Villas Resort
347 reviews
#28 of 105 Hotels in Mazatlan
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Avenida Camaron Sabalo No. 500 Zona Dorada Mazatlán, Mazatlan 82110 Mexico
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$73
Free cancellation until 12/14/21
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About
Royal Villas Resort All inclusive a lacarte Description and adventages:THE UPSCALE PROPERTY ON THE BEST BEACH OF MAZATLAN Located right in the heart of the GOLDEN ZONE of MAZATLAN, The Royal Villas resort features: 125 Suites, Jr. Suites and Pent Houses All of them with: Balconies. Kitchenettes and the best beds in town, Enjoy the only Four Diamond restaurant in Mazatlan rated by the AAA : La Hacienda de la Floor Restaurant with fine Mexican cuisine, try our delicious dishes 2007 prize winners, Have fun! during our happy hours at our Lobby Bar with live piano music and a variety of rhythms: Mexican, romantic and Jazz every day from Tuesday to Sunday, from 7:00 to 11:00 p.m. For Breakfast enjoy one on the best buffet breakfast in town, every day from 7:00 to 11:30 a.m. at our Montealban Restaurant, We also offer: Room Service, Acclimatized Swimming Pool, Jacuzzi, Fitness center with Sauna, Game room, Satellite TV, Internet access, Spa Services, daily pool and beach activities for children and adults:Other services: Game Room, Kids club, Baby Seating, Room Service, Meeting facilities up to 200 people, Safety deposit Boxes, Handicap rooms, Non smoking rooms, Beauty Saloon, Valet Parking, Direct Dial Phone System, Purified Water System, Travel Agency, Laundry Service and Laundromat .Satellite Television / Pay per view movies Smoking and Non-Smoking Rooms, Money Exchange and Safety Deposit Boxes, Business Center, M.D. on call, hours, Private Ocean View Balconies Spectacular Sunsets.1.-Location.- Located right in the heart of the golden zone. At one of the best beaches in Mazatlán.2.- EP Plan and All Inclusive a la carte2.- Family suites with Kitchenettes3.-Free internet services4:-Daily pool and beach activities program: Daily beach and pool activities for children and adults• Karaoke• Aqua aerobics• Water polo• Bingo• English classes• Spanish classes• Deer island tours 5.-Meeting facilities for up to 200 guests6.- Catering service for up to 300 guests.7.-Wedding facilities ( full arrangements)8.-Free parking and Valet parking service9.-Free work out room10.-Free Sauna services10.-Spa service
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93Great for walkers
Grade: 93 out of 100
0Restaurantswithin 0 miles
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Avenida Camarón Sábalo No. 500 Zona Dorada Mazatlán, Mazatlan 82110 Mexico
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347Reviews31Q+A59Room tips
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Our family of 5 had stayed at this resort for the first time. We have 3 kids ages 6, 12, and 15. We had a wonderful time. We decided to go with the all-inclusive package. We had a difficult time finding reviews on the all-inclusive so decided to give it a chance. We're glad we did. It was worth the money. The food was good, drinks were great, and we enjoyed some of the excursions including zip-lining and going to deer island. The highlight of our trip was Adrian who is a server at the pool. His English was excellent and he worked so hard to serve our family. He learned what we liked and how we liked things and was proactive to make sure we had everything we needed. He was fun and his service was a large part of why our time was so relaxing and special. We also loved that the resort was so close to the ocean. The water was so warm and we had a great time playing in the water with our kids. The rooms gave us a nice place to rest when we got too hot or needed a break. The WiFi worked well for us and was fast enough to stream movies and do a long Zoom work meeting. We had a great time and hope we can return someday.…
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Date of stay: August 2021
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I don't take any joy in writing this regarding our experience at Royal Villas but I feel morally obligated to be honest. Went down for a family vacation for my sons birthday and we had family local in Mazatlán come to see us at the hotel. My uncle and his wife both joined us at the pool where our family was relaxing and having drinks among the other guests. The pool manager man named ray came up to me and said that my uncle needs a wrist band to be allowed in the pool area, mind you, there are about 50 people at this pool and my uncle is the only African American person at the pool, coincidence that he needs a wrist band and nobody else, I think not. We walk to the front desk to request a wrist band, the girl working there says we have run out of the amount of wrist band allocated to your room for your stay (I booked 2 rooms for 4 nights). Okay so that's the first excuse, Next question is what if my uncle came as a guest of the hotel to use the bar/pool. They said unfortunately due to covid the pool and the wristbands are for guests of the hotel only and not their visitors. SO now that the staff has said that my uncle is NOT allowed at the pool. He leaves very upset, my other family members make it to the pool and when they are brought to the front desk, they are given wristbands for the pool without hassle (my other family members are not African American) . This was 30 minutes after my uncle who is African American was told we cannot give you any guests passes. The manager of the hotel the day after let me know they are very sorry for this misunderstanding and that sometimes they have "special situations". I've been around and seen enough things in the world to know and see clear racism in front of my own eyes. This hotel unfortunately doesn't value equality as if they did they wouldn't have different rules depending on the color of your skin. The only helpful person during this was a guy who worked at the pool his name was Adrian. We loved our trip to Mazatlán but I wont ever step into this hotel again.…
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Date of stay: May 2021
Helpful
We were three people: my husband and myself and our adult daughter. We have stayed at the 3 nicest hotels along this state-of-the-art the Zona Dorada, and this is now our favorite. We had selected a junior suite that was incredible. About 1200 sq. ft. with 3 balconies, a bedroom with 2 beds, and a sofa bed. We also had a kitchen with pots, pans, plates, etc. The refrigerator was super handy, as was the coffee maker. There is a Soriana supermarket a short distance away (go by pulmonía.) The suite was seriously nice. Our housekeeper was amazing and we had positive interactions with all staff. There was an adjoining room with a noisy family of 7, but they were quiet after 8:00 pm. We dined in the fancy restaurant on site and loved the change from so much seafood. Really good food. The pools and hot tub were packed with people and many, many children. Few were wearing masks. We tried the bar, and weren’t impressed by the drinks. In fact, the margarita was not good. The location of this hotel is perfect. Everything is nearby and el centro, downtown, is a pulmonía ride away. We will go back, for sure. …
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Date of stay: April 2021Trip type: Traveled with family
Helpful
Response from Silvestre Carbajal, Director General at Royal Villas Resort
Responded May 6, 2021
I will definitely share your compliments with the rest of my team as it motivates us to keep up the good work.
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We had a great trip to Royal Villas, room and view outstanding. All inclusive was beyond expections.set right on the beach. Staff was always ready to help,with any type of issues. Sunsets were also excellent Go and enjoy a wonderful stay.
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Review collected in partnership with RCI
Date of stay: March 2021
Value
Rooms
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Helpful
Response from Silvestre Carbajal, Director General at Royal Villas Resort
Responded May 6, 2021
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
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Room is big, showers are hot and drain well, beds are comfortable. Noise (band) from restaurant across street loud but stops at midnight daily. Great view of ocean. Right on the beach. Staff friendly and helpful. Arturo (bell staff) excellent, helps us out all the time. Israel (poolside and restaurant staff) very helpful and knowledgeable. Ishmael (bartender) makes excellent drinks.
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Review collected in partnership with RCI
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Silvestre Carbajal, Director General at Royal Villas Resort
Responded May 6, 2021
Thank you for your positive review and we definitely look forward to seeing you and your family again soon!
Read more
LOCATION
MexicoPacific CoastSinaloaMazatlan
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Claim Your Listing Frequently Asked Questions about Royal Villas Resort
Which popular attractions are close to Royal Villas Resort?
Nearby attractions include Golden Zone (0.2 miles), Mazagua (0.1 miles), and La Pergola - Buffet Dinner Theater (0.05 miles).
What are some of the property amenities at Royal Villas Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Royal Villas Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Villas Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Royal Villas Resort?
Conveniently located restaurants include Restaurante Condimento, F.I.S.H, and Mary's.
Are there opportunities to exercise at Royal Villas Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Royal Villas Resort have an airport shuttle?
Yes, Royal Villas Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Villas Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Villas Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Villas Resort?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (4.1 miles).