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Mayan Palace Mazatlan

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Mayan Palace Mazatlan
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341 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Mazatlan
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Showing 145: English reviews
Lake Elmo, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Spent our Christmas vacation here and had a wonderful week. It's the smallest of the Mayan Palace properties we've visited. They did everything extremely well. Very attentive staff made sure we had enough to do. Enjoyed blackjack and Texas Hold 'Em tournaments, beach volleyball, bingo, etc. Happy hour drink specials every day. Beautiful weather, morning & evening walks on the... More 

Helpful?
Thank SMeyer44
Kenmore, Washington
1 review
5 of 5 stars Reviewed December 27, 2015

Amazing resort with great restaurants, and many great activities. Perfect resort for families with kids of all ages and for family's who like to get up and be active throughout the day with many different activities including water and beach volleyball, soccer, ping pong, poker, and artwork activities for the little kids every morning. Dalice, Walter and all of the... More 

Helpful?
Thank Romtin D
California
1 review
2 of 5 stars Reviewed December 27, 2015 via mobile

Pool side waiter, absolutely Awesome Service, Jesus Osuna. Jesus made the trip worthwhile . Ask for Jesus, he will take Good care or you. The hotel rooms are very poor, I hope to see Jesus again at a better resort. This place does not do Jesus justice.

Helpful?
Thank Chantay E
Socialmediamanager1, Manager at Mayan Palace Mazatlan, responded to this review

Dear Guest : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations. We are certain Jesús will gladly receive your feedback. However, we are sorry to hear we... More 

Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2015

great food and entertainment , nice scenary, good pool daily volleyball game was lots of fun Walter, Andrea, Dalice were terrific and getting me involved , normally shy and reserved Daqlice was great at getting me to participate in all the activities including dancing, volley ball , blackjack, met several guests and really felt like one big happy family thanks... More 

Helpful?
1 Thank Craig E
Socialmediamanager1, Manager at Mayan Palace Mazatlan, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every need is... More 

Salmon Arm, Canada
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 7, 2015

We had a lovely time in a very comfortable two-bedroom suite. I was however disappointed with the condition of the furniture in that I had payed an extra maintenance fee in 2015 for the replacement of furniture. The service was good and our room was kept clean and fresh. Everyone on staff were kind and considerate. The three people I... More 

Helpful?
Thank pedersen2001
Socialmediamanager1, Manager at Mayan Palace Mazatlan, responded to this review

Dear Guest : Thank you for taking the time to provide us your feedback about your recent stay with us. We are delighted to find out that our staff was welcoming as this is what we strive for every day. We are certain all the staff mentioned will gladly receive your feedback as they always look to meet our guests’... More 

Point Pleasant Beach, New Jersey
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 1, 2015 via mobile

Needed to find a place that was not all inclusive and this resort was one of them. It's a good thing because food service is limited and not all that good. Rooms are starting to get run down a little( my wife actually got shocked plugging in a hairdryer into a gfi outlet?) and some of the buildings are literally... More 

Helpful?
Thank Mark
Cherokee Village, Arkansas
Level Contributor
3 reviews
4 of 5 stars Reviewed November 28, 2015

Spent one week there with my husband and daughter. Lovely resort with great service and fantastic food. We were on the 14 floor in a super huge suite. Mattresses were comfortable. We could have had 20 over to enjoy the view on the balcony. Dining table for 8. No real way to sit in living room to talk or watch... More 

Helpful?
Thank villagelady2015
A TripAdvisor Member
5 of 5 stars Reviewed November 19, 2015 via mobile

Everyone was great! Especially Dalice and Walter!!! The pool drinks were awesome!! Thanks for the fun time. You should do the water aerobics it is fun. The place is clean and people are nice. Come to Mazatlán and vacation. You will have a great time!!

Helpful?
Thank A TripAdvisor Member
Level Contributor
3 reviews
4 of 5 stars Reviewed November 19, 2015 via mobile

This was a fun trip! The staff and accommodations were terrific! Delise and Wally were the best!! The drinks were amazing, the karaoke was fun, the meals were all very good, the room was clean, and the property was easy to get around on. Highly recommend!!

Helpful?
Thank Megane1225
Seattle, Washington
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 9, 2015

I have stayed at the Mayan Palace Resort for many years now. This time was, as always, wonderful. The rooms were very clean, spacious even without the ocean view. I stayed in the new "tower". The activities were fun and the "team" consisting of Dalice, Edna, Andrea and Gyo were enthusiastic and they really encouraged the guests to join in... More 

Helpful?
Thank tak211
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. ... more   less 

Additional Information about Mayan Palace Mazatlan

Address: Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $63 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Mazatlan 4*
Number of rooms: 268
Also Known As:
Mayan Palace Mazatlan Hotel Mazatlan
Hotel Style:
#2 Luxury Hotel in Mazatlan
#3 Best Value Hotel in Mazatlan
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