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    Mayan Palace Mazatlan

    Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    No availability for your dates from these sites
    Traveler (245)
    Pool & Beach (53)
    Room & Suite (42)
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    Overview
    • Excellent67%
    • Very good17%
    • Average10%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “sea garden” (23 reviews)
    “time share” (23 reviews)
    “grand bliss” (3 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Pueblo Bonito Emerald Bay
    2,931 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,222 reviews
    #1 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,155 reviews
    #11 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    Write a Review
    Reviews (466)
    Traveler rating
    Traveler type
    Time of year
    Language
    There are newer reviews for Mayan Palace Mazatlan
    See the most recent reviews

    11 - 15 of 190 reviews

    Reviewed April 23, 2017

    I was in mayan palace in march, was a great vacation time in mazatlan because all the staff is very friendly but I have to recognize joy squad team, these kids are awesome, i took some spanish lessons with ana and raphael, they made their...More

    2  Thank JohnSushelnitsky
    Reviewed April 23, 2017

    Just back from Mazatlan so everything is still fresh in my mind. This review is about the hotel and city of Mazatlan. Do not like Mazan Palace that much and here are the reasons: Room: Old and outdated. Need to remodel. Cleanliness: Need to improve....More

    1  Thank MrRu
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded April 27, 2017

    Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We apologize for the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality by...More

    Reviewed March 29, 2017 via mobile

    It is very chill here. Definitely the place for couples and families. We have a family of 30 here and we love to go on adventures. The stone island tour is definitely a must, very fun for children and all ages!

    Thank Lainey B
    Reviewed March 28, 2017

    My wife and I just returned from our stay at the Mayan Palace. Our first holiday in 20 years without the kids. The staff were amazing with the exception of the high pressure timeshare folks. We were pressured as soon as we signed in. I...More

    1  Thank KFord62
    Reviewed March 26, 2017

    The Mayan Palace Mazatlan was a very nice place to say for our first time in Mazatlan. The staff are fantastic. especially the Joy Squad with Rafael and his little sister Nidia. The bellboys were also really great especially Ricardo. They always greeted us by...More

    2  Thank Jon M
    Pueblo Bonito Emerald Bay
    2,931 reviews
    #2 of 78 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,222 reviews
    #1 of 78 hotels in Mazatlan
     
    Hotel Riu Emerald Bay
    3,155 reviews
    #11 of 78 hotels in Mazatlan
     
    The Inn at Mazatlan
    671 reviews
    #9 of 78 hotels in Mazatlan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Mazatlan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 268
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Mazatlan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Mayan Palace Mazatlan Hotel Mazatlan
    Add Photo Photos
    Traveler (245)
    Pool & Beach (53)
    Room & Suite (42)
    Dining (14)
    Hotel & Grounds (152)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
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    .84 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
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    251 reviews
    2.42 miles away
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    260 reviews
    2.65 miles away
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    1.83 miles away
    Ask a question
    Questions & Answers
    Gailblake
    May 30, 2017|
    AnswerShow all 6 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446
    0
    Votes
    Walt P
    April 6, 2017|
    AnswerShow all 6 answers
    Response from RobertBParker | Reviewed this property |
    30 minutes by Uber.
    1
    Vote
    Rose Marie G
    April 1, 2017|
    Answer
    Response from craig t | Reviewed this property |
    When we traveled to Mazatlán in January, we rented a car at the airport. I am sure you can get the concierge at Mayan Palace to look into getting one for you.
    0
    Votes
    Room Tips
    "Ask for a seaside room"
    Read review
    "All rooms good. Preferred side overlooking pools, not parking lot."
    Read review
    "seaview is the best"
    Read review
    "Higher flloors are better for the view. I am staying at level four. I think 6 or up is better."
    Read review
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