We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/28/2018 1/29/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mayan Palace Mazatlan

    Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    1/28/2018 1/29/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Our online travel partners don't provide prices for this accommodation, but we can search other options in MazatlanSee available hotels in Mazatlan
    Traveler (251)
    Pool & Beach (54)
    Room & Suite (46)
    Overview
    • Excellent67%
    • Very good17%
    • Average10%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “sea garden” (24 reviews)
    “time share” (24 reviews)
    “grand bliss” (3 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Write a ReviewReviews (495)
    There are newer reviews for Mayan Palace Mazatlan
    See the most recent reviews
    Traveler rating
    Traveler type
    Time of year
    Language

    11 - 15 of 197 reviews

    Reviewed June 17, 2017 via mobile

    Excellent staff, hotel, and activities. Breakfast lunch and dinner was delicious. The joy squad was incredible. Such fun activities. Rafa, Walter and Fer were such fun individuals to be around with. I recommend this place!!More

    Thank Alex A
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded June 20, 2017

    We are grateful for your taking the time to write a review about your experience while staying at Mayan Palace. We are always happy to learn our guests have a fantastic time with us! Thank you for your kind comment about the staff and the...More

    Reviewed June 13, 2017 via mobile

    Amazing crew very sweet and caring. Definitely enjoyed all the fun activities and games that they had planed. The music they put was great as well and the joy squad was amazing very attentive especially Rafael and Walter.More

    1  Thank amybaldwin217
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded June 20, 2017

    Thank you for your lovely review. It gives me great pleasure to read your wonderful feedback, especially your outstanding review of Rafael and Walter. I will share this with them. We hope to welcome you in our resort again soon! Best Regards, Mayan Palace Mazatlan...More

    Reviewed June 3, 2017 via mobile

    I had a great time but what I spent the majority of the time at the resort was the activities and I would like to extend my thanks to the activity staff especially Walter Kelly for his spontaneous attitude and welcoming nature with every activity...More

    Thank Tyler L
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded June 7, 2017

    We are grateful for your taking the time to write a review about your experience while staying at Mayan Palace. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests expectationes. We are certain Walter...More

    Reviewed May 30, 2017

    Enjoyed our first visit to mazatlan .. the activities joy squad were great made our stay more pleasant. HAVING FREE ACTIVITIES is a plus to keep you entertained. Walter is amazing plus all the staff, they are really helpfulMore

    Thank Dani G
    Response from Socialmediamanager1, Manager at Mayan Palace MazatlanResponded June 7, 2017

    We are grateful for your taking the time to write a review about your experience while staying at Mayan Palace. We are always happy to learn our guests have a fantastic time with us! Thank you for your kind comment about the staff and the...More

    Reviewed May 9, 2017 via mobile

    A wonderful visit! The staff at Mayan Palace is extraordinary! The food delightful and facilities nice. The activities director 'Pretty Boy' keeps everyone engaged! Water aerobics is a perfect activity!

    Thank Fred O
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Mazatlan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 268
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Mayan Palace Mazatlan Hotel Mazatlan
    Add Photo Photos
    Traveler (251)
    Pool & Beach (54)
    Room & Suite (46)
    Dining (14)
    Hotel & Grounds (153)
    Bathroom (2)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 80 hotels in Mazatlan
    Sea Garden Mazatlan
    524 reviews
    .03 miles away
    Paraiso Costa Bonita II
    2 reviews
    .48 miles away
    Villas El Rancho Green Resort
    512 reviews
    .61 miles away
    Park Royal Mazatlan
    426 reviews
    .84 miles away
    Nearby Restaurants
    Looney Bean Coffee Shop
    250 reviews
    1.68 miles away
    Mr. Lionso Playa Bruja
    958 reviews
    1.60 miles away
    Cilantro's
    257 reviews
    1.77 miles away
    Angelo's
    195 reviews
    1.75 miles away
    Nearby Attractions
    Playa Brujas
    461 reviews
    1.63 miles away
    Deer Island (Isla de Venados)
    263 reviews
    2.42 miles away
    Bula
    21 reviews
    1.83 miles away
    Pepe's Fleet
    126 reviews
    1.56 miles away
    Ask a question
    Questions & Answers
    Rebekah G
    December 24, 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Sherry J
    November 2, 2017|
    AnswerShow all 2 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Holly P
    October 18, 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    0
    Votes
    Google Translation
    Room Tips
    "Ask for an ocean view - they will try and accommodate you the best they can."
    Read review
    "Anything above the 5th floor gives you a great beach view."
    Read review
    "Avoid higher floors no AC in elevators or hallways!"
    Read review
    "Ask for a seaside room"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing