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Mayan Palace Mazatlan

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Mayan Palace Mazatlan
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340 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Mazatlan
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Showing 145: English reviews
1 review
5 of 5 stars Reviewed June 20, 2016 via mobile

We have this time share for years and yearsband look forward to coming back each year. All of the staff here are extremely friendly and helpful. Dalice of the activities staff this year have been wonderful. There are activities all day and my family enjoy participating and winning free drinks! Our favorite is water volleyball. We look forward to come... More 

Helpful?
Thank Camacho C
Torreon, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016 via mobile

So Mazatlán has been known for its Beautiful port it was recomendad to me by a vert close friend. So I decided to try it out and I loved it it was the best experience. Its not a very big port and also you dont need much money. The hotel Mayan Palace is a very good choose to stay at.... More 

Helpful?
1 Thank Victor F
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is not only great it is an awesome experience for all the family! There are activities in the pool all day long each hour! This was a fun and awesome experience for me and I really want to stay longer! This amazing and wonderful person name Dalice was really kind and help me a lot with any doubts... More 

Helpful?
1 Thank Emilo O
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016 via mobile

The best vacations ever, I loved it here in the hotel. I came with my friend and everything was perfect. It had two pools and bar everywhere at the beach, pool and lobby bar. The activities were awesome I loved playing with Dalice she was great and cute. She invited us to every game and she made them very competitive.... More 

Helpful?
1 Thank Henry D
Chino Hills, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

We stayed at the Mayan palace tower and everything was nice and clean. They share the pool with another building called sea garden and it was really beat up... A lot of missing tiles and water doesn't look clean... Took pics of my boys in the pool but all those missing tiles in the background kind of ruin the picture... More 

Helpful?
2 Thank cabraldaisy
Lehi, Utah
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2016

This was a clean and nice resort.They didn't have dinner specials as they do in Puerto Vallarta. The water in the hotel is not filtered as it is in the resort we have a villa at. Velas Vallarta.Any other resort is a let down!!!

Helpful?
3 Thank grimaldiliz
San Juan, Puerto Rico
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 7, 2016

People who travel typically fall into one of two categories - they work so they can afford travel, which involves working while travelling, or they travel for work, which still involves working while travelling. Well to accomplish this, you need what - THE INTERNET!!! During a recent stay at the Mayan Palace, I thought I would catch up on some... More 

Helpful?
4 Thank Simply H
Kingston, Ontario, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016

I agree with the other reviews in that the staff are really accommodating and friendly and work very hard at making you comfortable. The premises are clean and well kept and the activities staff try very hard to engage people to enjoy what the resort has to offer. One of my favourite and different activities was a ceramic painting area,... More 

Helpful?
1 Thank GoEveryYear
Cheyenne
Level Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 25, 2016

We come here often, and it seems to be getting better every time - they really do listen to customer suggestions. There's free wifi now in the deli, the music around the pool is softer and more interesting (thank you, activities staff), the people working at the desk to check you in are friendly and efficient (thank you, Anareily and... More 

Helpful?
Thank Andrea C
Minnesota
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 22, 2016

There is much that can be said about the Mayan property in Mazatlán. It is supported by a staff that works hard to make certain that their guests enjoy their vacation. Our accommodations were very nice, and the view of the sea extraordinary. However, all of this comes at great price if you enjoy the property as an owner. Each... More 

Helpful?
1 Thank PatriciaDiane
Socialmediamanager1, Manager at Mayan Palace Mazatlan, responded to this review

Dear Guest : We truly appreciate the time you have taken to share with us your impression about your stay with us. We are delighted to find out that most of our staff was welcoming and pleasant as this is what we strive for every day. However we are disappointed that we were unable to meet your expectations to the... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. ... more   less 

Additional Information about Mayan Palace Mazatlan

Address: Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $63 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Mazatlan 4*
Number of rooms: 268
Also Known As:
Mayan Palace Mazatlan Hotel Mazatlan
Hotel Style:
#2 Luxury Hotel in Mazatlan
#3 Best Value Hotel in Mazatlan
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