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Mayan Palace Mazatlan

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Mayan Palace Mazatlan
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337 Reviews from our TripAdvisor Community

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Showing 144: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

this is my first time in the Mayan Palace Mazatlan and to tell everyone the truth it needs more. I think it is more of a sea garden than a Mayan Palace. The hotel is pretty big ig has two pools which needs service. They say they are going to remodel hopefully they do, the waiters are outstanding and the... More 

Helpful?
1 Thank A TripAdvisor Member
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016 via mobile

The hotel was great! I liked everything about it! My sister played with the activities staff the were really fun. Dalice was excellent with the kids she did games for them. My family and I had a great time, it is really recommended, hopefully I can come back next year!

Helpful?
1 Thank Ahm3D999
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016 via mobile

The attrntion of the employees towards the costumer is very outstanding! We would love to give a special thanks to Dalice the activities girl. She was very helpful and fun! We did tequila volleyball, water excersises and much more.

Helpful?
1 Thank Carlos E
1 review
5 of 5 stars Reviewed July 9, 2016 via mobile

Nice attention the rooms are very comfortable, the food is exquisite, the pools are very clean with in the app there is very useful information, advice and lots of reviews the Dalice is a girl from the events by the pool is pretty cheerful by the way the events are great and fun you don't have to get out the... More 

Helpful?
Thank Jorge M
1 review
5 of 5 stars Reviewed June 29, 2016 via mobile

My first vacation here in Mazatlan and I had the best time staying here in Mayan palace. I love everything they offer especially with the activities and specials they have for food and drinks. The staffs are wonderful and very friendly. I can't forget about the girls who do the activities either! They are so much fun especially dalice and... More 

Helpful?
Thank Jessica S
Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 28, 2016

The Mayan Palace is nice, it sits next to the Sea Garden and Ocean Breeze. The Pool area is excellent and the beach area is relaxing. The staff there is outstanding. The Concierges go out of their ways to make you feel special. The majority of the staff are bi-lingual and go over and above their jobs. The one drawback... More 

Helpful?
1 Thank Dr O
Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 27, 2016

thank you so much for everything. everything was so much fun i tried a lot of different food like agueachile and it was amazing. i meet a girl and she was amazing with me and my family her name is Edna. She had a lot of interesting activities like blackjake poker and my favoirte was food tasting she was really... More 

Helpful?
Thank Christian A
1 review
5 of 5 stars Reviewed June 23, 2016 via mobile

Mazatlan was the plan for this year, and my auntie decided to renew her vows. Our family is a big family so we had to chose the hotel that would fill our expectations. And to be Lucky Mayan Palace was it! We loved it! The best experience we could ask for, our entire stay was filled with excitement here in... More 

Helpful?
Thank Alondra M
1 review
5 of 5 stars Reviewed June 23, 2016 via mobile

Our time here was so fun! Everyone was so nice! We spent a lot of time by the pool and they were amazing, Dalice was very friendly and everyone there too. House keeping was always great! The food was really good! I recommend this place to everyone who comes to Mazatlan!!

Helpful?
Thank Lina F
1 review
5 of 5 stars Reviewed June 20, 2016 via mobile

We have this time share for years and yearsband look forward to coming back each year. All of the staff here are extremely friendly and helpful. Dalice of the activities staff this year have been wonderful. There are activities all day and my family enjoy participating and winning free drinks! Our favorite is water volleyball. We look forward to come... More 

Helpful?
Thank Camacho C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. ... more   less 

Additional Information about Mayan Palace Mazatlan

Address: Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
Location: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: $63 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mayan Palace Mazatlan 4*
Number of rooms: 268
Also Known As:
Mayan Palace Mazatlan Hotel Mazatlan
Hotel Style:
#2 Luxury Hotel in Mazatlan
#3 Best Value Hotel in Mazatlan
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