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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
    Hotel website
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    Best prices for your stay
    9/3/2017 9/4/2017
    No availability for your dates from these sites
    Traveler (3075)
    Pool & Beach (681)
    Room & Suite (669)
    Overview
    • Excellent36%
    • Very good35%
    • Average16%
    • Poor7%
    • Terrible6%
    Travelers talk about
    “sports bar” (257 reviews)
    “jacuzzi suite” (56 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel packages
    Deals (0)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
        Pueblo Bonito Emerald Bay
        2,969 reviews
        #2 of 79 hotels in Mazatlan
         
        Mayan Palace Mazatlan
        471 reviews
        #3 of 79 hotels in Mazatlan
         
        El Cid Marina Beach Hotel
        2,282 reviews
        #1 of 79 hotels in Mazatlan
         
        Villas El Rancho Green Resort
        507 reviews
        #14 of 79 hotels in Mazatlan
         
        Write a Review
        Reviews (3,177)
        Traveler rating
        Traveler type
        Time of year
        Language

        1 - 5 of 2,247 reviews

        Reviewed 2 days ago via mobile

        Usually tgis hotel is 5 stars. Well in Mazatlan it's not. First of all you arive and they don't have valet, you have to park your own car and walk up hill and it feels like 40° c outside. Then you walk in and there's...More

        Thank Cristina C
        Reviewed 1 week ago

        I arrived before check-in time so I had to wait a couple of hours before get access to the amenities sooner than the room. The room was very comfortable, wished they refill the fridge sooner. Had a couple of issues but the personnel took care...More

        1  Thank carlosag277
        Reviewed 1 week ago via mobile

        First of all, the place is awesome, very friendly people at the front desk, and clerks are friendly too, they really help and assist you. Some reviews said there is no AC, and its true no AC T the lobby and that's cause it's an...More

        3  Thank shava7
        Reviewed 1 week ago via mobile

        No free internet in the rooms and only 2 devices in social areas Poor food quality No AC in restaurants or lobby or Elevators Elevators take too long so you have to use the stairs They steel the hotel towels at the pool areas. People...More

        Thank Lydia V
        Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 1 week ago

        Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

        Reviewed 2 weeks ago

        this is a little late, we were here in May for a week and if it wasn't for using some airline points to travel I don't know if we would go back paying full price. The buffet food was what all Riu's are like enough...More

        2  Thank Tasteful I
        Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 1 week ago

        Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad to read that you had a relaxing holiday at our hotel and highlighted the view from your assigned room. We would like to...More

        Pueblo Bonito Emerald Bay
        2,969 reviews
        #2 of 79 hotels in Mazatlan
         
        Mayan Palace Mazatlan
        471 reviews
        #3 of 79 hotels in Mazatlan
         
        El Cid Marina Beach Hotel
        2,282 reviews
        #1 of 79 hotels in Mazatlan
         
        Villas El Rancho Green Resort
        507 reviews
        #14 of 79 hotels in Mazatlan
         
        About
        Amenities
        • Top amenities
        • Pool
        • Fitness Center with Gym / Workout Room
        • Beachfront
        • Free Parking
        • Restaurant
        • Bar/Lounge
        • Spa
        • Breakfast included
        • Hotel Amenities
        • Free Parking
        • Children Activities (Kid / Family Friendly)
        • Dry Cleaning
        • Meeting Rooms
        • Laundry Service
        • Concierge
        • Banquet Room
        • Multilingual Staff
        • Breakfast included
        • Conference Facilities
        • Things to do
        • Pool
        • Fitness Center with Gym / Workout Room
        • Restaurant
        • Bar/Lounge
        • Spa
        Details
        • Price range
        • $118 - $292 (Based on Average Rates for a Standard Room)
        • Hotel class
        • Hotel Style
        • #3 Top resorts Hotel in Mazatlan
        • #7 Spa Hotel in Mazatlan
        • #8 On the Beach Hotel in Mazatlan
        • #10 Romantic Hotel in Mazatlan
        • Room types
        • Suites ,
        • Family Rooms
        • Number of rooms
        • 716
        • Reservation Options
        • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Orbitz, BookIt.com, Priceline, Hotels.com, Travelocity, Cancelon, Hotwire, HotelsforEveryone, Evoline ltd, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
        • Location
        • Mexico >
        • Pacific Coast >
        • Sinaloa >
        • Mazatlan
        • Also Known As
        • Riu Emerald Bay Mazatlan
        Add Photo Photos
        Traveler (3075)
        Pool & Beach (681)
        Room & Suite (669)
        Dining (281)
        Hotel & Grounds (1703)
        Family and Play Areas (34)
        Bathroom (26)
        Business Center & Event Rooms (10)
        Nearby
        Sponsored by:
        Villas El Rancho Green Resort
        507 reviews
        1.75 miles away
         
        El Cid Marina Beach Hotel
        2,282 reviews
        2.67 miles away
         
        Mayan Palace Mazatlan
        471 reviews
        1.17 miles away
         
        Pueblo Bonito Emerald Bay
        2,969 reviews
        .88 miles away
         
        Nearby Restaurants
        Pancho's
        360 reviews
        2.90 miles away
        Looney Bean Coffee Shop
        238 reviews
        .52 miles away
        Mr. Lionso Playa Bruja
        907 reviews
        .44 miles away
        Cilantro's
        238 reviews
        2.85 miles away
        Nearby Attractions
        Deer Island (Isla de Venados)
        256 reviews
        3.58 miles away
        El Cid El Moro Beach
        260 reviews
        3.77 miles away
        Mazagua
        91 reviews
        1.05 miles away
        Bula
        19 reviews
        2.98 miles away
        Ask a question
        Questions & Answers
        larishca
        August 13, 2017|
        Answer
        Response from JoLeen2 | Reviewed this property |
        Yes,, Most. All rooms look Direct toward water. . Lower floors less,and Palm trees will block some soon. NO room across hall,looking toward street.
        1
        Vote
        larishca
        August 11, 2017|
        AnswerShow all 10 answers
        Response from Tami H |
        we were very pleased with this Riu, would def go there again
        2
        Votes
        Tonya S
        August 1, 2017|
        AnswerShow all 6 answers
        Response from Ryan G | Reviewed this property |
        Yes there is a booth on the beach just on the right side of the property. Like $20. for an hour
        0
        Votes
        Room Tips
        "Avoid use of elevators as they take too much time. Don't loose sight off your beach towels or you will..."
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        "Higher up gets better views"
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        "They are ALL ocean view!"
        Read review
        "All rooms are ocean view and higher floors have better view."
        Read review
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