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See all 80 hotels in Mazatlan

Hotel Riu Emerald Bay

3,247 reviews
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Traveler (3178)
Pool & Beach (693)
Room & Suite (691)
Overview
  • Excellent37%
  • Very good34%
  • Average16%
  • Poor7%
  • Terrible6%
Travelers talk about
“sports bar”(263 reviews)
“asian restaurant”(86 reviews)
“jacuzzi suite”(56 reviews)
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3.5 Star Hotel
All hotel details
Offers from Hotel Riu Emerald Bay
Special Offer: Your first gift: 500 pts
Hotel packages
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Reviews (3,247)Write a Review
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1 - 5 of 2,279 reviews
Reviewed 4 days ago

Our room was a suite on the 18th floor. The view is great of the ocean and beach. Sometimes the elevators are very crowded and slow to return, but reliable. The cleaning staff are very hard working and do a great job taking care of...More

Thank alanrF5281JT
Hotel's Favorite
Reviewed September 23, 2017 via mobile

First of all, I have to comment that my visit was on no-vacations days, so the hotel was not so crowded (50% aprox). The check in was really fast and we were served a welcome cocktail. We were assigned on the 9th floor and room...More

6  Thank Fernando D
Reviewed 4 days ago via mobile

It is a nice Big Chain Hotel, with option of all inclusive to go away from winter ❄️ depending of the season of the year! Is far from Zona Dorada/Golden Area in a more exclusive area, but if you want to relax and be away...More

Thank Ase L
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 2 days ago

Dear guest, Thank you for taking the time to give us a valued feedback following your recent stay at our hotel. It makes us as a service minded hotel chain very proud that you highlighted our staff and described them as nice. At RIU, we...More

Reviewed 4 days ago

My third visit, looking to rest up and get healthy...perfect spot...beach is fantastic for all ages...lazy days in the sun...lots of fruit and fish to enjoy..rooms were spotless and very comfortable...front desk very accommodating..bus service to golden zone or downtown at the front gate...some excellent...More

1  Thank Peter M
Reviewed 1 week ago via mobile

I visited Mazatlan for the first time with my son. We stayed at the Riu Emerald Hotel, the hotel was simply amazing. Food was on point as my son is a vegan so wasn't sure what varieties they would have. Pleasantly surprised they had many...More

3  Thank Farhad R
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Traveler (3178)
Pool & Beach (693)
Room & Suite (691)
Dining (284)
Hotel & Grounds (1766)
Family and Play Areas (37)
Bathroom (26)
Business Center & Event Rooms (10)
About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Beachfront
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast included
Conference Facilities
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$143 - $282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Room types
Suites, Family Rooms
Details
Price range
$143 - $282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Spa Hotel in Mazatlan
#8 On the Beach Hotel in Mazatlan
#10 Romantic Hotel in Mazatlan
Room types
Suites, Family Rooms
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