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8/28/2017 8/29/2017
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    Hotel Riu Emerald Bay

    Av. Sabalo-Cerritos #3404 zona costera cerritos | Nuevo Mazatlán - Sinaloa, Mazatlan 82110, Mexico
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    8/28/2017 8/29/2017
    Traveler (3075)
    Pool & Beach (681)
    Room & Suite (669)
    Pueblo Bonito Emerald Bay
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    Overview
    • Excellent36%
    • Very good35%
    • Average16%
    • Poor7%
    • Terrible6%
    Travelers talk about
    “sports bar” (256 reviews)
    “jacuzzi suite” (56 reviews)
    Wifi
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Emerald Bay
    Special Offer: Your first gift: 500 pts
    Hotel packages
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    Pueblo Bonito Emerald Bay
    2,965 reviews
    #2 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,272 reviews
    #1 of 79 hotels in Mazatlan
     
    Mayan Palace Mazatlan
    469 reviews
    #3 of 79 hotels in Mazatlan
     
    Luna Palace Hotel / Suites
    510 reviews
    #15 of 79 hotels in Mazatlan
     
    Rooms
    Aug 28Aug 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,172)
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    1 - 5 of 2,246 reviews

    Reviewed 2 days ago

    I arrived before check-in time so I had to wait a couple of hours before get access to the amenities sooner than the room. The room was very comfortable, wished they refill the fridge sooner. Had a couple of issues but the personnel took care...More

    Thank carlosag277
    Reviewed 2 days ago via mobile

    First of all, the place is awesome, very friendly people at the front desk, and clerks are friendly too, they really help and assist you. Some reviews said there is no AC, and its true no AC T the lobby and that's cause it's an...More

    1  Thank shava7
    Reviewed 1 week ago via mobile

    No free internet in the rooms and only 2 devices in social areas Poor food quality No AC in restaurants or lobby or Elevators Elevators take too long so you have to use the stairs They steel the hotel towels at the pool areas. People...More

    Thank Lydia V
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded yesterday

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More

    Reviewed 1 week ago

    this is a little late, we were here in May for a week and if it wasn't for using some airline points to travel I don't know if we would go back paying full price. The buffet food was what all Riu's are like enough...More

    1  Thank Tasteful I
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Emerald BayResponded 4 days ago

    Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We are glad to read that you had a relaxing holiday at our hotel and highlighted the view from your assigned room. We would like to...More

    Reviewed 1 week ago via mobile

    Resort is clean. The staff is friendly and helpful. Whenever we needed anything they responded in a timely fashion. I highly recommend getting out of the resort and going up the hill for coffee at Looney Spoons. The coffee and the staff are exceptional. They...More

    Thank Joy S
    Pueblo Bonito Emerald Bay
    2,965 reviews
    #2 of 79 hotels in Mazatlan
     
    El Cid Marina Beach Hotel
    2,272 reviews
    #1 of 79 hotels in Mazatlan
     
    Mayan Palace Mazatlan
    469 reviews
    #3 of 79 hotels in Mazatlan
     
    Luna Palace Hotel / Suites
    510 reviews
    #15 of 79 hotels in Mazatlan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $120 - $296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Mazatlan
    • #7 Spa Hotel in Mazatlan
    • #8 On the Beach Hotel in Mazatlan
    • #10 Romantic Hotel in Mazatlan
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 716
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Priceline, BookIt.com, Orbitz, Hotels.com, Travelocity, Cancelon, Hotwire, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Hotel Riu Emerald Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Sinaloa >
    • Mazatlan
    • Also Known As
    • Riu Emerald Bay Mazatlan
    Add Photo Photos
    Traveler (3075)
    Pool & Beach (681)
    Room & Suite (669)
    Dining (281)
    Hotel & Grounds (1703)
    Family and Play Areas (34)
    Bathroom (26)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    El Cid Marina Beach Hotel
    2,272 reviews
    2.67 miles away
     
    Mayan Palace Mazatlan
    469 reviews
    1.17 miles away
     
    Luna Palace Hotel / Suites
    510 reviews
    2.96 miles away
     
    Pueblo Bonito Emerald Bay
    2,965 reviews
    .88 miles away
     
    Nearby Restaurants
    Pancho's
    360 reviews
    2.90 miles away
    Looney Bean Coffee Shop
    238 reviews
    .52 miles away
    Mr. Lionso Playa Bruja
    907 reviews
    .44 miles away
    Cilantro's
    238 reviews
    2.85 miles away
    Nearby Attractions
    Deer Island (Isla de Venados)
    254 reviews
    3.58 miles away
    El Cid El Moro Beach
    260 reviews
    3.77 miles away
    Mazagua
    91 reviews
    1.05 miles away
    Bula
    19 reviews
    2.98 miles away
    Ask a question
    Questions & Answers
    larishca
    August 13, 2017|
    Answer
    Response from JoLeen2 | Reviewed this property |
    Yes,, Most. All rooms look Direct toward water. . Lower floors less,and Palm trees will block some soon. NO room across hall,looking toward street.
    1
    Vote
    larishca
    August 11, 2017|
    AnswerShow all 8 answers
    Response from lovethesunalliston | Reviewed this property |
    its a great spot.... we loved it there. the food is excellent.
    1
    Vote
    Tonya S
    August 1, 2017|
    AnswerShow all 6 answers
    Response from Ryan G | Reviewed this property |
    Yes there is a booth on the beach just on the right side of the property. Like $20. for an hour
    0
    Votes
    Room Tips
    "Avoid use of elevators as they take too much time. Don't loose sight off your beach towels or you will..."
    Read review
    "Higher up gets better views"
    Read review
    "They are ALL ocean view!"
    Read review
    "All rooms are ocean view and higher floors have better view."
    Read review
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