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Privada Olas 16 Colonia Centro, Mazatlan 82000 Mexico
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Traveler (147)
Room & Suite (44)
Dining (15)

About

#24 of 118 hotels in Mazatlan
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.5
With only eight rooms, Casa Lucila Hotel Boutique provides guests with sweeping pacific ocean views, located just a short walk to the area's art galleries, museums, restaurants + bars, and boutique shops.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Airport transportation
Meeting rooms
Spa
Rooftop terrace
Baggage storage
Wifi
Rooftop pool
Outdoor pool
Restaurant
Concierge
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Quiet
Languages Spoken
English, Spanish
188Reviews14Q+A46Room tips
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Gina P wrote a review Mar 2022
Walnut Creek, California2 contributions
My husband and I travel to Mexico in the winter every year, but have never been to Mazatlán. Sometimes we like stay in all inclusive 5 star resorts and sometimes we like the small Boutique hotels. We just got back from the 7 night stay at Casa Lucila. In short, extremely overpriced for a 4 star hotel, without the basic amenities like: coffee in the room, fresh bottle of water every day, hairdryer, mirror extra hangers etc. We asked to speak with manager, but was told he is not there. The standard comment was always a polite explanation that it is under new management and things changed. The design was very spartan, old worn minimal furniture and no decorations whatsoever. Our small room #4 was in the middle of row of four, all sharing the same balcony. The view was breathtaking, but felt uncomfortable sharing, including simple wood chair and small table. The bathroom was large but completely empty, devoid of spaces to hang towels or place toiletries. The pool area was a small terrace with a 5m x2m pool shared with two other rooms. Altogether despite the breathtaking views it was not attractive nor charming as one would expect in such a pretentious Boutique Hotel. We do have to point several plusses: the location is absolutely the best for visiting Centro or going to Rock Island, beach across the road and al the restaurants and bars within a few blocks. The staff is very friendly and tries the best, but is uninformed and always refers to the non existing manager, whom we did not manage to meet till the end. And lastly, the place is very clean. The linens, old but clean and fresh every day and room nicely tidied. Common areas also very well maintained. Altogether, not up to expectations versus the price!
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: Our room had killer ocean view, but very loud facing the Malaccan and the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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delozano wrote a review Mar 2021
Monterrey, Mexico26 contributions23 helpful votes
Came to this place after a recommendation from a good friend and after reading all the good reviews the decision was no brainer. Since the beginning we had a bad experience, the reception was really unfriendly, then the room didn’t have soap and similar things. The only amenity at the hotel, a small pool was cold and after I asked, the service guys told me that to get it warm would take at least a day. Service people told me that hotel was bought by a new group and that since then things changed to bad... Its a shame... had great expectations...
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Casa Lucila, Director General at Casa Lucila Boutique Hotel
Responded Apr 5, 2021
Dear Delozano! Thanks a lot Delozano for your feedback, we will continue improving all our services to achieve your expectations. We hope you can give us the opportunity to serve you in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amichael wrote a review Sep 2020
Seattle, Washington275 contributions42 helpful votes
This was our 3rd time to this hotel and we loved it as much as before. We would like to thank, Maria, Enrique, Victor and Paulo, plus the housekeeper to make our stay very comfortable and relaxing, we will definitely go again.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: all the rooms have an ocean view, so you cannot go wrong with any of them
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Casa Lucila, Director General at Casa Lucila Boutique Hotel
Responded Oct 8, 2020
Dear amichae! thank you for sharing your review it mean a lot for us to know your experience was great in aour hotel and our people did everything in their hands to this happen . we let maria , Enrique, Victor and paulo they did a great job during your staying. Best regarts.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travel4sushi wrote a review Mar 2020
Illinois540 contributions37 helpful votes
Casa Lucila is a very nice hotel in a great location. The service is really good and the downstairs restaurant is excellent! The room was comfortable with great beds and even better a/c. Very large bathroom with lots of storage. We did experience one BIG problem. The room is situated so that one of the doors lead directly to the pool area. When we arrived the entire pool area was closed and set up for an event. The event lasted about four hours and was LOUD. We booked this hotel mostly for the use of the pool and couldn't use if for one day. The front desk (not sure if it was managers or others) didn't seem to really care and barely apologized. I do think that we would definitely stay there again but I wish we would have been notified that this large event was happening. Without this event, I would have given the hotel the top rating.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Mar 17, 2020
Dear travel4sushi, Thank you for sharing your feedback through this mean. We appreciate your positive comments about your stay at Casa Lucila, they are truly valuable for us. We offer you our apologies for the inconvenient you mention, actions will be taken to prevent these kind of situations again. We are constantly working to improve our service for all of our guests. We hope to see you soon again to offer you an even better experience! Kind regards, Manuel Soria.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve Anderson wrote a review Feb 2020
Kirkland, Washington10 contributions2 helpful votes
I'm reclining on my bed looking out to the ocean, breeze blowing in and the sound of waves on the rocks below. Last night, my wife and I had a glass of wine on the balcony, watching the cars parade along the Malecon in front of Old Town. And the night before, we wandered the picturesque, colorful streets, lit by up-lights spaced every few feet. This is a charming hotel in a beautiful place, very convenient to all the places you want to go in Old Town. High ceilings, beautiful finishes and great amenities. I also agree that the staff is incredibly friendly and professional: el mejor. We'll definitely be back.
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Date of stay: February 2020
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Feb 17, 2020
Dear stephenaP1930AT, First of all, we'd like to thank you for taking the time to share your recent experience at Casa Lucila. We are glad to know that you have enjoy every moment of your stay not only with us but also in our beautiful Mazatlan. We really appreciate your kind comments about our staff members, we will share your words with all of them. It would be a pleasure to welcome you back again and keep providing you with the most amazing memories. Kind regards, Manuel Soria.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pmorrin wrote a review Dec 2019
2 contributions1 helpful vote
A wonderful boutique hotel with the best staff made this stay our best ever in all of Mexico! The location is central/old Mazatlan, not the tourist zone. And it's not a "resort" hotel, though you can shuttle to their resort hotel about 5 miles to the north. It's an easy walk to the Zocalo and all of the old town to restaurants, stores and galleries. The staff are simply the best. They always had a warm greeting, offered helpful advice, and made us feel so welcome. For my wife's birthday, they surprised her with cake and champagne in the 3rd floor infinity pool. And another night the hotel invited and comped us at an amazing Chef's Dinner, prepared by a Michelin starred chef and paired with wines from Baja California. Decadent might begin to describe it. The restaurant itself is elegant and comfortable, a real part of the community, with outdoor seating overlooking the Malecon and the bay. Breakfast was over the top, as was another dinner. And one night when we were too tired to go out, room service was impeccable. Our room was huge, always spotless, and had a huge balcony to watch sunsets, share a meal or a drink, or to just watch the parade of people taking pictures with the motorcyle statue below. And the common areas include the restaurant, bar, courtyard and a very good lending library - all part of a totally relaxing stay. For a warm, personable, authentic experience in Mazatlan you can't beat Casa Lucila!
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Date of stay: November 2019
Value
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Service
Room Tip: 2nd floor rooms have a balcony and privacy.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Dec 16, 2019
Dear pmorrin, Thank you so much for sharing your recent experience at Casa Lucila and write such a wonderful review. We are pleased to know that you enjoyed every moment you were with us. I will make sure to send your good comments to our staff , we truly appreciate them. We hope to see you soon at Casa Lucila, so you can enjoy many more wonders of this beautiful port. Kind regards, Manuel Soria.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amichael wrote a review Sep 2019
Seattle, Washington275 contributions42 helpful votes
This is the second time we are staying at this property and love staying here, the staff are wonderful and hospitable, would like to thank Enrique and Maria for their wonderful help, friendly and expertise. We are planning to go again and definitely we will stay there are again. Thank you again for everything
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Date of stay: September 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Sep 21, 2019
Dear amichael First of all, thank you so much for having taken the time in sharing with us your recent experience at Casa lucila hotel boutique. We appreciate your kind comments about our team members, we will share your words with all of them especially with Enrique and maria , It would be a pleasure to welcome you back soon again and keep providing you with the most amazing memories. warm regards Paulo Estrada Lara Gerente division cuartos Casa lucila hotel boutique
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan Pepper wrote a review Sep 2019
Houston, Texas2 contributions1 helpful vote
This little treasure is beautifully situated at the end of the Malecon, overlooking the beach / ocean. Yet it is within easy walking distance of the historic center. The rooms are very clean and well-appointed. But the best part of the hotel is the staff, who welcome you like family. Enrique, at the Front Desk, also provides excellent advise for local sightseeing.
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Date of stay: August 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Sep 14, 2019
Dear susanfpepper First of all, thank you so much for having taken the time in sharing with us your recent experience at Casa lucila hotel boutique. We appreciate your kind comments about our team members, we will share your words with all of them especially with Enrique , It would be a pleasure to welcome you back soon again and keep providing you with the most amazing memories. Best regarts Paulo Estrad Lara Gerente division cuartos Casa lucila hotel boutique
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
irmarodrgz wrote a review Sep 2019
Elsa, Texas36 contributions8 helpful votes
This is a wonderful place to eat for a quiet dinner and outstanding food with reasonable prices. There are great ocean views. The food was delicious carrot soup & steak meat. Hubby had the rib eye and our friend had the salmon. All well prepared. I highly recommend this hidden gem. I understand that it has 8 hotel rooms adults only.
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Sep 13, 2019
Dear irmarodrgz Thank you so much for your wonderful review, our staff will be delighted with your words about their outstanding service, I'm glad to read that you like our restaurant , coming soon we are going to have a new menu l hope you come back again and tell us about your experince. I am very happy to read how much you enjoyed your visit and to know that our staff has managed to exceed your expectations. I am proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful stay. We appreciate you recommending us and we hope to see you again soon. Best regards Paulo Estrada Lara Gerente
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W wrote a review Jul 2019
Las Vegas, Nevada99 contributions66 helpful votes
We checked into a neighboring place and were totally disappointed. We set out on our second day to find new accommodations. We were blessed finding available and economical rooms here. I can not give enough praise to the efficient and caring staff. We felt like family. The owner, Nathan, is on site most of the time and personalizes the whole experience. One of the highlights is resident guest Panco, a friendly Iguana. One of the best small hotels I have ever stayed at and will gladly return.
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Date of stay: July 2019
Value
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: At night on weekends expect to hear loud music from up the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from THEINNGROUP, Gerente at Casa Lucila Boutique Hotel
Responded Sep 13, 2019
Thank you so much for sharing your recent experience at CASA LUCILA and write such a wonderful review. We are pleased to know that we have managed to exceed your highest expectations! We truly appreciate your kind compliments to our staff.we will share your comments with all of them and thank we hope you come back soon. Best regarts Paulo Estrada Gerente division cuartos Casa lucila
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$238 - $384 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
8
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CASA LUCILA BOUTIQUE HOTEL - Updated 2022 Prices & Reviews (Mazatlan, Mexico)

Frequently Asked Questions about Casa Lucila Boutique Hotel
Which popular attractions are close to Casa Lucila Boutique Hotel?
Nearby attractions include Museo Arqueologia (0.2 miles), Look Vintage and Modern Gallery (0.2 miles), and The Time Machine Cinema Pub (0.2 miles).
What are some of the property amenities at Casa Lucila Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Casa Lucila Boutique Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Casa Lucila Boutique Hotel?
Conveniently located restaurants include Mariscos Bahia, Angelina's, and Water's Edge Bistro.
Are there opportunities to exercise at Casa Lucila Boutique Hotel?
Yes, guests have access to a pool during their stay.
Does Casa Lucila Boutique Hotel have airport transportation?
Yes, Casa Lucila Boutique Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Casa Lucila Boutique Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Casa Lucila Boutique Hotel?
Many travelers enjoy visiting Angela Peralta Theater (Teatro Angela Peralta) (0.4 miles).
Does Casa Lucila Boutique Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Casa Lucila Boutique Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.