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Barcelo Karmina

Traveler (2448)
360
Panoramas (21)
Video (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Barcelo Karmina***** hotel has been recognised with the prestigious AAA 4-Diamonds award. It is a spectacular feat of architecture inspired by the Mayan temples. Its tropical gardens with palm trees, along with 6 interconnecting swimming pools with waterfalls, create a romantic and relaxing paradise in a place brimming with fun for all the family. This 5-star hotel offers 324 luxury suites fully fitted with everything you need for a comfortable stay. In addition, all suites have balconies and excellent views of either the tropical gardens or the sea. The Barcelo All Inclusive programme at Barcelo Karmina hotel has been designed to ensure your complete satisfaction, enabling you to enjoy our 4 restaurants and their varied cuisine from different countries: Japanese, Mexican, Italian and international. And to complete your holiday in this spectacular luxurious resort, relax in the U-Spa, enjoy the gym, the beauty centre and attend the nightly shows and lively nightclub.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Spa
Adult pool
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:30% off
Hotel deals
4,204Reviews
312Q+A
100Room tips
Traveler rating
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Popular mentions
Staff and service is top notch! Beautiful resort. Grounds and rooms were always well kept. We did the all inclusive and the drinks and food were great! The only downside was that we felt the music was always a bit loud and sometimes a little too late in the evening.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from bkarmina19, Guest Experience Manager. at Barcelo Karmina
Responded 2 days ago
Dear rachaelcarnagey2018: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best regards, Guest Experience Manager.
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Hotel's Favorite
This was our second time here. We love the great service, and I love how the pool has many coves and levels....you don’t feel like you’re laying out with the whole resort! Food at the grill for breakfast and lunch it’s great.....great cappuccino’s! The buffet is okay. Loved
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Response from bkarmina19, Guest Experience Manager. at Barcelo Karmina
Responded 4 weeks ago
Dear tuli763: Firstly we would like to thank you for choosing our Barceló Karmina hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We thank you for sharing your opinion about your recent vacation with us, our main goal is to ensure that we continue to offer unforgettable experiences to our guests and their comments help us to do so. We appreciate the time you have spent sharing your opinions and constructive comments. Best regards, Guest Experience Manager.
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The rooms were a nice size. My only issue was the room smelled musty. Some things felt like they needed a little repair ie: our door handle was very loose and hard to open. Other wise it was a nice room.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from bkarmina19, Guest Experience Manager. at Barcelo Karmina
Responded 3 days ago
Dear Camper54923434638: Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Karmina. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. With regard to your comments on our maintenance system, we have weekly, monthly and annual maintenance plans, these are preventive and reactive to any problem that may arise, it is very important to maintain the spaces in order and harmony in this Resort, That is why we do not take this pillar of our hotel lightly. Best regards, Guest Experience Manager.
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Sadly first time for my husband in Manzanillo and wasn't at all what we expected. Not a friendly staff, cold food at the restaurant, not allowed to have snack close to the pool (adult) bad surprise to pay for the WiFi. No shuttle service to the airport.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from bkarmina19, Guest Experience Manager. at Barcelo Karmina
Responded 2 days ago
Dear Guest: We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Karmina hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Unfortunately we do not have a complementary shuttle service, but we offer this service with a third party company, you can buy this service directly in our web site or direct at the concierge extension 8327, according with your comment about the food in the pool area, we have an special site to take snacks just beside to our Mayan theater. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience Manager.
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One of the most amazing experiences I've ever had! The buffet was delicious and the bar service was amazing. The Mexican restaurant was good, but I thought it had more spicy food. It has a marvelous view in every room and the beach is so relaxing!
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Response from bkarmina19, Guest Experience Manager. at Barcelo Karmina
Responded 5 days ago
Dear A01Reyna: We thank you for the time dedicated for your opinion in your recent visit to the Barceló karmina hotel. We are pleased to know through your qualification that your recent experience at Barceló Karmina was to your liking, fulfilling your expectations. Best regards, Guest Experience Manager.
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Previous
What is the closest international airport to this hotel?
Dear Karen G, The Playa de Oro Int´l Airport it is the main airport in the city and Barceló Karmina are like 30 minutes from the airport. Best regards.
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Unless you are fluent in Spanish I would not suggest that you attend this resort due to your special dietary needs. I do not believe that you will be able to successfully communicate your special requests to the kitchen staff. even if you are fluent, I think that you would have significant difficulty in getting food that you are not worried about. I would strongly suggest that you consider another location.
0 votes
My gf and I had the premium package, the buffet food is average but fills you up... We made a reservation at 8:30am at the concierge for dinner that evening.... I think people here commenting that they didn't get a reservation didn't plan/ask questions properly when checking otherwise they would know that concierge informs you that you can only make reservations with the premium package the same day you want the reservation. That's what we did as early as possible and had no problems at all.
1 vote
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Dear livburt; We are delighted to know that you chose Barceló Karmina for your next vacation in Manzanillo, regarding our internet; this has an extra charge of 12 dollars per day for two devices, that can be used in all hotel facilities. Please let us know if there is something that we can do for you. Best regards, Guest Experience Manager.
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Dear Relaxationseeker11; In Barceló Karmina we have three a la carte restaurants, Mexican, Italian and Japanese, which are already included in our package, it is only necessary to make a prior reservation with our concierge. The Mexican restaurant "Agave", is the favorite of our guests, is located on a cliff and has a panoramic view of the entire bay of Manzanillo. It is also distinguished by dishes such as; Cream of oyster, Tampiqueña, Enchiladas and delicious desserts. On the other hand we have our Italian restaurant "Capri" this is located in the center of our pool area, surrounded by tropical gardens and its cuisine are distinguished; the veal ravioli, lasagna and finally a tiramisu and a gelato from the house. Last but not least, we have our restaurant "Kyoto" in which we have Japanese dishes like makis, misso soup, golden with teriyaki sauce and some delicious desserts such as snow Bayles with white chocolate and tempura with vanilla ice cream. We look forward to welcoming you very soon. Best regards, Guest Experience Manager.
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"Premium rooms."
"just know what way you want the sun facing your balcony,,for sitting comfortable,,"
"Room facing the ocean"
"ask for junior premium. higher floors with ocean views not blocked by palm trees."
"Premium but check the room first"
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PRICE RANGE
$189 - $459 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo karmina palace deluxe hotel manzanillokarmina palace manzanillobarcelo hotel karmina palacebarcelo hotel manzanillo
FORMERLY KNOWN AS
Barcelo Karmina Palace Deluxe
LOCATION
MexicoPacific CoastColimaManzanillo
NUMBER OF ROOMS
324
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