We visited this lovely hotel on a day pass from the cruise ship in manazillo Mexico. It is a quaint place on an out crop peninsula.It is very picturesque with beautiful white buildings and tropical gardens near the sea.The pool and beach were kept nicely and we enjoyed a cool swim on a very hot day.Lunch was included in the package and was tasty and served in the beautiful beach restaurant .
I love the access to the beach.Able to swim in a peaceful water was very much fun for my husband and I. The view and the arquitectura of the whole is amazing!! It would have been better if they had more variety of food choices. The menu was repetitive.
Great time, Housekeeping could have been a little better. Basically the maid did not speak English and could not understand what you’re talking about. Other than that the trip was great lots to do had a great time
This was our first time in Manzanillo, the resort is in a beautiful location. Felt very safe our entire trip whether we were on the resort or in town. Room 2.5/5 - we had booked a room with a King…we got two doubles. Were told we couldn’t get a king unless we paid a large upgrade fee. Very uncomfortable beds, furniture in room was clunky and outdated, didn’t get a safe in our room and when we asked for one it was just placed on the shelf two days later. The air conditioning was amazing though!! Food - 3/5. Buffet selection was minimal, most days only meat available for breakfast was boiled hotdogs. Omelette station was excellent so it was omelettes and fruit every day. Seemed like the buffet was understaffed as it often took half our meal to get a drink/coffee. Lunch was good, taco bar by the beach is nice and the restaurant with the hut was the go to for almost everyone we met. We ate at Legazpi a few times and had excellent food as well as great service there. The steak at El Torro left a lot to be desired, but the service and atmosphere was excellent. Pool side service - 5/5 easily the highlight of the trip. Reyes was our guy! Best waiter we’ve ever had. Could tell he loved doing what he did and he did all he could to make our time there as great as it could be. The entertainment team with Abraham and Pepe were also amazing! Not the best resort we’ve been to, but it definitely has its highlights and with a few improvements and a bit more staff it would definitely be worth going back.…
This is a beautiful resort right on a quiet beach. It is right by the marina so no only do you have the restaurants from the resort to choose from, you have plenty of local restaurants at the marina to choose from as well. I found what you receive for the price to be very fair.
Wish we had taken more photos because we couldn’t find a lot of info online before we went! So here’s a lot of detail… ROOM - Very happy with our stay. We paid to “upgrade” to Beach Club because of access to adults only pool and ocean view upgraded room. We did have an oceanview room (see photos), and the room was nice/clean and close to everything, but they were not the updated/renovated rooms like we assumed. Tub/shower wasn’t in great shape. BUT, the room did not smell of mildew despite what the tub looked like and the AC worked great, slept well in the bed. We did see a non-“Beach Club” room that was nicely updated, but much farther from the main areas. From what we could tell, we wouldn’t recommend to anyone with mobility issues. A lot of stairs as the resort is along a cliff. POOL - As mentioned we also paid to upgrade for the adults only pool - we walked past the first day but never actually spent a day there. The large main pool was much closer to our room, had a swim up bar, and great staff and entertainment (shout out to our waiter at the pool: Reyes “the King”… he made our pool days a 5 star experience. Upbeat attitude, friendly, spoke English well, always on top of serving drinks). FOOD - Food wise - we ate well the entire time. The main buffet was great for breakfast (the same woman made our omelets every morning, I wish I knew her name because she was also lovely). Lunch was usually the “Oasis Bar” at the beach (maybe 100m walk from where we sat at the pool) - a quick taco bar or hamburger/hotdog depending on the day, open late into the afternoon. You can also sit down for lunch at the Los Delphines - supposedly when busy enough it can be Buffett style but it was menu a la carte style when we were there for lunch and supper. Supper was a lot of variety - they had a few theme dinners outside throughout the week, and Los Delphines was just as good as either a la Carte by reservation (Legazpi and El Terral) in our experience. I have previously been very focused on meal times at all inclusives - felt like I’d sometimes be hungry at inopportune times because I’m a snacker and not have an option when I wanted one. At Las Hadas I never had that problem. I also can be a picky eater, and I always had enough to eat there. We had 3 reservations “included” for our 7 night stay - but you have to make day-of reservations starting at 1130 every day… no booking in advance. There was one day we missed out on getting a reservation spot - it was around 1145 and they were full. The next time, we lined up around 11am and were successful when they opened it at 1130… but not exactly how you want to spend 3 mornings of your vacation just to secure supper plans. We ended up only using 2 out of 3 reservations - luckily we were happy with all of the other options. BONUS - in my opinion, there is a “bonus” to this resort… it is essentially attached to a marina with 4 local restaurants and a gelato shop! We treated ourselves to one supper at the marina - all tables are outside and you can see all the menus as you walk along the boardwalk. It was very affordable and delicious… and safe, it doesn’t feel like you’ve really left the resort. COVID - this is from the perspective of a someone who remains conscientious of precautions in every day life… all workers are masked, while the rules for guests masking was very loose. You are expected to consistently mask coming into dining areas until you’re seated, getting food at Buffett style areas, and making arrangements in the lobby (excursion booth, reception, booking a la cartes)… otherwise there is really no mask wearing. Fortunately, most areas are open air, including the dining areas. We did not feel unsafe, and felt we were able to control our own level of risk and what we were willing to take (eg, participating in karaoke and dancing in the lobby at night). We will likely return.. and hope to see Reyes “the King” at the pool ready to greet us again next time!…
Checking in to the property went really well. The entertainment staff at this property were absolutely wonderful. We had a great time with all of them. The grounds of the property were very well-kept and clean. We felt the cleaning of the rooms could’ve been a little bit better. I am not sure if we were in the older area of the resort but I would definitely not give the room a five star. The location of our room was very central to everything. The beach was not long but it was very nice. The pier was really nice to walk on daily where we seen the school of dolphins. The pool was always very clean. Specialty restaurants varied from one day to the next and three were included in our package. The food was very good in all places. The first few days the evenings were very quiet but as the Easter weekend approached it got very busy and the shows were more plentiful. One night there was a Mexican fiesta at the plaza at the next night with tropical on the beach. Both were at dinner and show and we are amazing. It was a 10 minute taxi ride to downtown. I would have to say that if the price was right we would definitely go back.…
Beautiful hotel. Unfortunately i cannot give the 5 stars because of the poor maintenance in rooms. Rooms are deteriorated. Other than that great service, nice food. This is not the first time i have stayed here and i keep choosing this hotel because of convenience, safety, nice beach and hotel truly is beautiful.
Great place in Manzanillo Colima, Mexico. Everything from hotel room, pool, beach, service, food, location was great. All the personnel was always very attentive always willing to help. Food in all the different restaurants was amazing!
I'll be back, always enjoyable, staff is friendly and always there to help. Dining is great, service superb. Food is always presented 1st class. Beach and pools are the best anywhere. We even had our stay recorded by the photoshop great service.