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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,532 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Huatulco Resort & Spa
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Showing 2,284: English reviews
London, United Kingdom
Reviewed February 3, 2016

Couldn't wish for a better location. Everything seemed very private, like our own little paradise. Beach is just what we needed.straight into ocean for swimming and snorkeling. Beach crew helped us enjoy the ocean amenities such as kayaking, paddle boarding and took us out on hobby cat. What fun and felt very safe with their expertise to guide us. Be...

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Helpful?
1Thank Sandra S
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Sandra S, We would like to express our gratitude for taking your time to write this feedback of your recent stay at Secrets Huatulco Resort & Spa. The opinions of our guests are very important for us, in order to take actions when needed to continue offering an excellent service. We are overjoyed to know that you enjoyed your...

Fonthill, Canada
Reviewed February 3, 2016

We returned to Secrets Huatulco a second time because we really enjoyed our first visit. The staff, facilities, the food are all excellent and the beach is terrific. It is an excellent place to come and relax. The one PROBLEM that we experienced last year and the problem is worse this year is regarding the reserving of pool and beach...

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4Thank Robert M
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Robert M, Thank you very much for your taking the time to post your review on our Trip Advisor account. We are very much concerned by the comments of each one of our guests, and let me ensure you that we will take into consideration the room for improvement you are highliting. And in this frame, we will take...

Minneapolis, Minnesota
Reviewed February 2, 2016

This is our second visit to Secrets Huatulco and we loved it even more this time around! Secrets Huatulco gave us the chance to relax and recharge our soul. Our junior suite #4308 was perfect with a glass-railing balcony offering unobstructed ocean-front views of the stunning beach. Spacious and comfortable room with the most comfy pillows. Housekeeping did a fabulous...

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2Thank AmericanNyonya
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear AmericanNyonya, We thank you very much for your message and staying at our resort in your past vacations. Our mission is to offer the best quality service to our guests and your review is very important for us. In this frame, we will take in account your observations and take the necessary measures needed. We wish you a pleasant...

Whitby, Canada
Reviewed February 2, 2016

This hotel and beach were the nicest we have ever been to! The beach was beautiful, good for swimming and snorkelling off to the left side of the bay. Yes it was steep and walking was a bit of an effort but it was worth every step. Special thank you to Margareta who brought water and margaritas to us on...

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Helpful?
3Thank Juan Roberto S
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Juan Roberto S, We appreciate the time in writing your comments on your recent stay at Secrets Huatulco Resort & Spa. Our mission is to offer the best service to each one of our guests, and we are overjoyed to know that you were satisfied by your vacations with us. Best regards, Angélica Angón Cano General Manager

Los Angeles, California
Reviewed February 2, 2016

This resort is amazing! It has a private beach that is so peaceful and relaxing. The food is one of the best I've ever had at any resort. I was certain that I would have to leave the resort to get authentic Mexican food, but they proved me wrong. I couldn't get enough of their great food. The resort offers...

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2Thank Ohmaria2014
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Ohmaria2014, It was our pleasure to have the opportunity to host your holidays. I am glad to know how much you enjoyed spending time at our hotel. Our mission is to create memories by exceeding our guests expectations and I'm very pleased to read that we accomplished this goal during your stay. I look forward to welcome you back...

Edmonton, Canada
Reviewed February 2, 2016

This was to be a romantic get away, that's what Secrets advertise their resorts as. It was not at all what expected. We arrived to party pool, with no way to get away from the noise. There were massive groups of people there together, not couples as we expected. Most seemed to be there to get drunk; trying to get...

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3Thank AByeg
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear Hanna AByeg, Thank you very much for sending this review. It is very important for our Hotel to receive the feedback of our guests. Our mission is to provide an excellent service, and we are very much concerned by your words. In this frame, I am sorry to know that you weren't completely satisfied by your stay at Secrets...

Batavia, Illinois
Reviewed February 2, 2016

7th Trip Luis Hurtado Chief Concierge thank you for making us feel like family, we also met Teresa Division Manager wow thank you for making us feel welcome. We were traveling in a group of 9 and never had a problem at any restaurant with excellent food. Thank you Chief Francinet for feeding us like Royalty. Anacireme kept our room...

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4Thank batgraham_11
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear batgraham_11, We appreciate the time taken in writing this wonderful review, and I will proudly forward your comments to the employees you are mentioning. They will be for sure very thankful to read you. We hope to welcome you back soon at Secrets Huatulco Resort & Spa. Best regards, Angélica Angón Cano General Manager

Winnipeg, Canada
Reviewed February 2, 2016

We had the trip of a lifetime! We celebrated our honeymoon at Secrets Huatulco on Jan 23-30 2016 and what an amazing experience it was!! All of the staff was extremely helpful and pleasant but there were 3 special staff members that made this experience that extra special. They really went out of their way for us : Erick Velez-...

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3Thank SarahKolley
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear SarahKolley, Thank you for taking your time to share your impressions about your recent stay at Secrets Huatulco Resort & Spa. We were delighted that you’ve enjoyed the attention provided by our personal. In this frame, your comments will be shared to our team who take so much pride in ensuring that you received an excellent service (especially to...

Reviewed February 2, 2016

We have been to Huatulco 4 times and this was the first time we stayed at Secrets. Absolutely 6 stars! The service was top-notch, the food was by far the best we've had at an all-inclusive and the drinks were all top shelf. At the French restaurant, the lobster soup and the mussels were amazing. The Asian restaurant was very...

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1Thank jodimiller
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear jodimiller We would like to express our gratitude for leaving us this wonderful review of your recent stay at Secrets Huatulco Resort & Spa. Our Hotel is very much concerned by the comments posted by our guests, and we will take them into consideration. We are looking forward to seeing you soon at Secrets Huatulco Resort & Spa. Please...

Palmyra, Missouri
Reviewed February 1, 2016

We originally booked at Dreams but they moved us to Secrets as Dreams couldn't offer us a room with more than 2 double beds for 3 days. We wanted a king bed. We got moved to Secrets the next morning, had to lounge by the pool the day but we were good with that, did exploring, ate lots, etc. The...

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5Thank KellyP2310
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear KellyP2310, We would like to express our gratitude for taking your time to write this feedback of your recent stay at Secrets Huatulco Resort & Spa. The opinions of our guests are very important for us, in order to take actions when needed to continue offering an excellent service. We are overjoyed to know that you enjoyed your vacations...

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Amenities

Highlights
  • Beachfront
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: $226 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
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Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Spa Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Top resorts Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travelers.
396 questions
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are very few accessible rooms.”
 of 5 bubbles 444SusyQ, yesterday | Read review
“Building 1 has the best view of the bay. Building 5 is close to the beach, Building 6 is the lowest, closest to the activity pool.”
 of 5 bubbles travelling-pianist, yesterday | Read review
“The only thing I can say about the rooms are that the bottom sheet over the mattress is not fitted and becomes untucked making the bed slightly uncomfortable. My suggestion would be to use fitted sheets. Everything else was perfect and loved the extra touches. ”
 of 5 bubbles lorieannes, yesterday | Read review
“All the rooms have a nice view of the ocean...but the higher the better!”
 of 5 bubbles johndG7670YC, 2 days ago | Read review
“All rooms are Ocean view, you don't need to pay extra for this feature”
 of 5 bubbles 59canadian, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question