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Secrets Huatulco Resort & Spa

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Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6271)
Pool & Beach (1259)
Room & Suite (1140)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 68 hotels in Huatulco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
Spanish
6355Reviews744Q+A100Room tips
Traveler rating
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Popular mentions
German A wrote a review Jul 2021
1 contribution
Had a great time at Secrets in Huatulco. I want to give a big shout to Leslie, who works in the reception front desk. My check in to the hotel by Leslie, was fast, efficient and very pleasant. She was attentive, professional, and very knowledgeable. If I go back again, I would definitely like to be check in by Leslie.
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Date of stay: July 2021Trip type: Traveled as a couple
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GB3VLO wrote a review Jul 2021
Chula Vista, California95 contributions94 helpful votes
My wife and I, just returned last night, from a 7 night stay at Secrets Huatulco. We went to celebrate our joint Birthdays. We are UVC Members, so we did receive the celebration treatment. We had Banners on our door and a Bottle of Don Julio and Champagne on ice upon arrival. We arrived in the evening, so check in at the Preferred Club, was seamless. The following day, we met our Members Services Rep, Mr. Rojo. He was an absolute GEM. He offered us our complimentary upgrade to a swim out, but opted to stay in our Top Floor Suite with AMAZING views of the Bay. Thank you Mr. Rojo for all your attention. This has become one of our favorite Secrets resort because of the amazing staff we met during our stay. The servers at the huge Pools, Ricardo and Alvaro are AWESOME!!! Jorge at the Marlins Swim up Bar was amazing as well. Our favorite server at the beach was Ariana. We really became attached to her, and we made sure to go see her everyday, to say hello. The food was very good at the A la Carte Restaurants and 24 hour room service was delicious and delivered hot and quickly (approx. 30 min.) Our favorite waiter was Didier at Castaways. He loves Baseball, so we had alot to talk about. Lila, at the Preferred Club lounge, was our go to for our Top Shelf drinks. In closing, we would definitely recommend this resort to all our friends and family. If you are considering Secrets Huatulco, you will not be disappointed. Great Resort with GREATER STAFF. We plan on returning in the near future.
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Date of stay: July 2021
Rooms
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Service
Room Tip: All rooms have amazing Ocean Views
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Leonor Z wrote a review Jul 2021
1 contribution
One of our best vacations ever out first time in Huatulco staff always super polite and helpful restaurants had the best food Spice restaurant and its manager Nemorio Cruz had the best attention felt at home with chef (sushero) María Cruz and the best ceviche and sushi 🍣 Ricardo our waiter and Monica our waitress, Nashelly and Nathalia the perfect hostess everyday looking forward to our dinner, definitely the best time at their gorgeous pools and the swim up bar, and actually going back this coming week 🤗
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Date of stay: July 2021Trip type: Traveled as a couple
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John W wrote a review Jul 2021
Huntsville, Alabama103 contributions41 helpful votes
This was our first trip to Huatulco and the stay at Secrets was fantastic. The pictures really don’t do the beauty of this resort or area of Mexico justice. The resort is literally built into the side of a step hill that ends with a slope to the bay so the views from everywhere are incredible. There are no bad rooms and no bad views here. What we liked: 1. The staff were very friendly and helpful. They all work hard to make your stay memorable. We spent most of our time on the beach and the water sports team and the waitstaff there were superb. 2. We had a swim out room in building 3 and loved it. Shower was amazing, bed was comfortable and it was so convenient to the pools and beach. No long walks or waits. The room was kept spotless by the maids and we never lacked for mini-bar or other supplies. 3. Loved the location. The beach within the bay is stunning. The sand does get hot during the day, so bring beach shoes if you plan to walk around during that time. We liked that Secrets was at the far end of the commercial zone and there were no other major resorts in the bay. It’s an easy drive into town and to the airport. 4. Loved the friendly service at the pool restaurant. Food was good and always fresh. The bar here was the best. 5. Covid test was easy and took 30 minutes. Staff did a great job coordinating it. 6. The resort was spotless. Pools were always clean and the grounds immaculate. Terrific job by AM Resorts to maintain a high standard 7. The resort was relaxing and the entertainment didn’t overwhelm you with extra noise. We liked the quite vibe. 8. Room Service: The absolute best room service we have ever had. We ordered every morning and it didn’t disappoint. Fast, delicious and very friendly. Highly recommend! Not a lot to improve on, but a few things. 1. Menu options are limited. The food was good, but not exceptional. The Market Cafe was average. 2. Formal dress codes are not strictly enforced. No need to bring anything too dressy. 3. Don’t bother shopping in the resort gift store. Way over priced. Grab your souvenirs in town. 4. Lots of vendors on the beach. Friendly, hard working but constantly around. A polite no thanks is all that’s needed. Bargain if you decide to buy. Overall, we loved it. Plan to return again.
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Date of stay: July 2021Trip type: Traveled as a couple
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X3356YAnicolej wrote a review Jul 2021
West Hartford6 contributions2 helpful votes
Really enjoy the remote location of this resort. Definitely feel away from the rest of the world. The beach had no seaweed and the water smelled pleasant. The cliffs and mountains surrounding the beach were very very nice. Really felt in paradise. The views which the entire hotel offer overlooking the Bay are nice! That is what you get with this hotel. The food was average in comparison to other AMResorts. Not as many option in regards to menu items. Typically only 3 to 4 main course items. The service was very good though. Food wasn't bad just didn't wow either. The resort itself could use a few updates to it in some of the buildings. Market Buffet building definitely needed some touching up. Coco Cafe was very good. Like the setup of it. French restaurant had decent food. Everyone at the resort was very friendly. Made sure to tip as much as I could being that many of the Mexican nationals I saw didn't tip very much at all. I was told by other Mexican nationals that tipping is not really a big thing at the resorts. So even if you can do a dollar to most of the staff here and there it would be appreciated I"m sure. I would definitely return for the beach and great views that you get, the ambience.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 6 days ago
Thank you very much Yanicolej for the time you spent to share your personal impressions of your stay at our resort. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We greatly appreciate your very detailed feedback and for highlighting our beautiful location, however, it does indeed sound that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect place to enjoy food, we sincerely appreciate you taking the time to bring this matter to our attention. Once again, thank you for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during your next vacation. Do not hesitate on contacting us in advance. Adrián Bohorquez eConcierge
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PRICE RANGE
$271 - $604 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets huatulco hotel huatulco, secrets huatulco resort and spa
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
399
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Frequently Asked Questions about Secrets Huatulco Resort & Spa
Which popular attractions are close to Secrets Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (5.0 miles), Tangolunda Bay (3.2 miles), and Zona Arqueológica Bocana del Rio Copalita (1.0 miles).
What are some of the property amenities at Secrets Huatulco Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Huatulco Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Huatulco Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Huatulco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Marea.
Are there opportunities to exercise at Secrets Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Huatulco Resort & Spa have an airport shuttle?
Yes, Secrets Huatulco Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Secrets Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.