Secrets Huatulco Resort & Spa
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Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$307
Free cancellation until 06/21/21
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Full view
View all photos (6,533)6,533
Pool & Beach (1242)
Room & Suite (1129)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 62 hotels in Huatulco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
Spanish
Location
Full view
Contact
Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $16/day
6,117Reviews727Q+A100Room tips
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Popular mentions
Resort is clean and beautiful, all the team works with a great service attitude, at the arrival time all staff was trying to satisfy all our needs. Special thanks to Felipe Sanchez, Hermilio, Angel (chef), Rafael, Areli, Rebeca at the SPA and the team attending at the beach. Actually I can not mention all of the team members that made our visit extraordinary.
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Date of stay: January 2021
Location
Cleanliness
Service
Helpful
Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded yesterday
Dear F7558VKjoses, Thank you so much for taking the time to submit this wonderful review, through our trip advisor account. We are delighted to know that you had an enjoyable stay with us during your getaway to Huatulco. I am sure this review will be very helpful to our future guests. As you may notice, our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way. It has been our pleasure to attend you in Secrets Huatulco Resort & Spa. We sincerely hope to have the opportunity to welcome you back to your home away from home!! Kind Regards, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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We are happy we made the decision to spend our vacation time in Secretes Huatulco. The location and the hotel are amazing. We always felt secured on how the hotel employees and the guests behaved about the rules on COVID-19. The service of every employee we interacted was the best I had experienced. I’d like to thank in particular the sommelier Jorge who took care of us during our romantic dinner and for the restaurants’ captain Memorio who always gave us personalized attention during our stay.
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Date of stay: January 2021
Helpful
Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded yesterday
Estimado Javier_Buenfil, Gracias por reconocer la excelencia con la que nos manejamos en lo que respecta a la aplicación de nuevos protocolos de seguridad e higiene, pues la seguridad de nuestros colaboradores y visitantes es primordial. Asimismo nos honran sus palabras respecto al amable y hospitalario servicio que recibió de parte de nuestro staff, donde algunos fueron acreedores a una mención honorífica en su comentario. Esperamos tener la oportunidad de hospedarlo nuevamente en este maravilloso hotel, Secrets Huatulco Resort & Spa, en donde servirle ¡Es un placer! Cordialmente, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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We spent 12 days at Secrets in Jan 2021 and had a great experience. Hostess Nathaly Ramos in particular was exceptionally attentive. Angel, Daniela, Laura, Ileana, Salvador are just a few others to mention that provided great service. Overall, everyone was highly focused on customer service at Secrets!
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Date of stay: January 2021
Value
Service
Sleep Quality
Helpful
Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 2 days ago
Appreciable corbyj2016, Warm greetings from Secrets Huatulco Resort & Spa. Thank you for taking the time in sharing how wonderful your vacation has been with us. We are happy to know that your experience at Secrets Huatulco was excellent and that you enjoyed your stay with us for the amazing attention and quality of the services that were provided to you during your vacation. We hope to have the opportunity to welcome you back in this beautiful complex to offer you with another incredible experience! Sincerely, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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If you are thinking about traveling to Mexico, you can rest assured that the staff at Secrets Huatulco are doing a great job keeping guests safe. My brother and I want to thank the staff there for making us feel so safe during our visit - your cleanliness and safety protocols were top notch and your entire staff was very professional in carrying them out. I absolutely fell in love with Huatalco - the people, food, beaches, and natural beauty of this region of Mexico will bring me back again for sure! My brother Michael and I want to also thank the Activities Team: Alejandro, Angelica, Ismael, Mavre, Lorena and Moises - you are the best - we loved archery, kayaking, paddle boarding, dancing, and playing trivia with you! The Waiters and staff in the restaurants: Eder, Ricardo, Salvador, Jose Alberto, Nathaly Agustiniano, Luis, Dalia, Tania, Mario Salmeron Mesero Sonia in housekeeping Felix in Room Service The entertainment team: Eric Zarate, Bruno Fernandez, Pravda Palomino, Raguel Avano, Citaly Barona, Diego Olmos - we loved all the shows!! And thanks to all the waiters and staff at the Barefoot Grill. The food was great and the staff so kind - we will definitely come back!…
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Date of stay: January 2021
Helpful
Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 1 week ago
Dear MSantoferraro, The satisfaction and safety of our guest is always our top priority. We welcome thousands of travelers a year and always strive to offer the best practices and the highest quality protocols to provide a memorable experience for each guest. We are glad to read that we went beyond your expectations and made you feel safe during your stay. Every detail is taken cared by our attentive staffs that are always willing to go the extra mile to pamper you and make you feel at home. That said, please trust the staff members you have mention will be recognized and cheered for the outstanding service. We look forward to welcome you back in a near future and provide you another incredible experience. Kind Regards, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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First time to Secrets Huatulco and absolutely loved it. Granted its not a huge party place and capacity was anywhere from 10-23% during our stay but it was so refreshing to just enjoy. It's beauty and location made for a peaceful retreat. The staff was absolutely amazing. Special acknowledgments to: Nathaly Agustiiniano - hostess who shared in a brief humorous banter initially and remembered our names and room # from that moment on - she truly made us feel welcomed and was of great service. Our UVC concierge. Abraham Aguilar - kept us updated and tended to us for the entire week. Abraham answered all our questions, gave us tips and things that were ideal and not so ideal which we appreciated his honestly. As a guest it is always good to get the inside scoop. Ricardo and Luis some of the restaurants Maitre D's went above and beyond accommodating my wifes request for tamales. She claims they were the "best" she's ever had - even better than the ones "mom makes." Very impressive and thank you for making her feel very special. As far as the entertainment team...the best we've had in 14 resorts we've been to recently. Led by Angelica - whose voice is incredible and so very personable along with Alejandro - he kept me laughing and involved us in many recreational activities. Alejandro taught be how to stand up paddleboard which was something I always wanted to try in a controlled environment. The evening shows, dance lessons were alot of fun. The holiday shows were great - kudos to all the elves - you guys got into character and were so funny. The resort was so peaceful - I really felt relaxed and engaged in doing fun stuff outside of work. We enjoyed a preferred king swim out room along with nearly every other major pool virtually empty - pick a seat and enjoy. The pool servers were very attentive. We just loved this resort. We enjoyed the spa for a couples massage and hydrotherapy overlooking the bay - very relaxing. The service and people at this resort are of high caliber - reminds us of the people of Puerto Vallarta - who are known to be some of the friendliest - Huatulco people are just as friendly and welcoming - I can see why many people enjoy this resort - we will be back and we do not return to many resorts as there are so many to try but this one just felt good overall. We really appreciate how "EVERY" employee in passing addresses us and looks us in the eyes with even a simply buenos dias, I highly recommend this resort.…
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Secrets Huatulco Resort and Spa, Marketing at Secrets Huatulco Resort & Spa
Responded 1 week ago
Dear Wi2cali, Thank you for choosing Secrets Huatulco Resort & Spa as host for your recent vacation, but specially for taking the time to share with us your 5- bubble review; we truly appreciate the confidence you have deposited in us to spend the best getaway in Huatulco. We are delighted to know the level of service you received from the team members was consistently above and beyond, making your recent visit extra special and exceeding your expectations in every aspect; we are proud to have professional, hardworking and service oriented team members who take their job extremely seriously and truly love what they do, providing the highest level of hospitality to all guests. We genuinely hope to have the opportunity of welcome you back again soon. Sincerely, Diana Rios E Concierge Secrets Huatulco Resort & Spa
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PRICE RANGE
$271 - $604 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets huatulco hotel huatulco, secrets huatulco resort and spa
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
399
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Claim Your Listing Frequently Asked Questions about Secrets Huatulco Resort & Spa
Which popular attractions are close to Secrets Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (4.9 miles), Tangolunda Bay (2.0 miles), and Copalita Ecological Park & Ruins (1.1 miles).
What are some of the property amenities at Secrets Huatulco Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Huatulco Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Huatulco Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Huatulco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Restaurante Uno, and Terraza del Mar Restaurant.
Are there opportunities to exercise at Secrets Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Huatulco Resort & Spa have an airport shuttle?
Yes, Secrets Huatulco Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Secrets Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.