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Secrets Huatulco Resort & Spa

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Secrets Huatulco Resort & Spa
Secrets Huatulco Resort & Spa
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3,367 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
Grafton, Canada
Reviewed yesterday NEW

We stayed at Secrets for our 25th Anniversary and upgraded to the preferred club. The staff at Secrets are amazing. We encountered nothing but courteous and excellent service. Our maid Elizabeth, in building one, was wonderful. The staff who bring drinks at the beach and the pool are excellent. We never waited long for a drink and they work incredibly...

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Thank GrandmafromOntario
Wingham, Canada
Reviewed yesterday NEW

I cannot say enough about this resort. Everything was perfect. If you are looking for luxury you will find it at this resort. From start to finish everything was great. If you cannot find a pool chair or umbrella all you have to do is ask and they will bring one right out for you. Food, drinks, rooms, service all...

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Thank djc692017
Canada
Reviewed 2 days ago NEW

An extraordinarily well-managed resort. Immaculately clean, very courteous and well trained staff, great food from 7 different restaurants. Easily one of the best resorts I have ever stayed at. It is worth upgrading to the 'Preferred' package - this gets you rooms with a better view of the ocean, and the services of a very competent concierge team. I highly...

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Helpful?
Thank solotravellerCanada
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, solotravellerCanada. We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and had the opportunity to enjoy our hospitality and the effort of all of our team....

Dubuque IA
Reviewed 2 days ago NEW

First we went though Apple Vacations as we have done for 16 years. Their service had gone down hill in the last 2 or 3 years. The airline they used was Volaris Mex. airlines. They overcharged for extra bag and had a lower allowed weight on there web-site. Any way if you should get stuck with them watch out. I...

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Helpful?
Thank Garb
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Garb. First of all, I would like to express my gratitude for taking the time to share your feedback experienced during your vacations at Secrets Huatulco Resort & Spa. It is very important for us to receive sincere comments like yours in order to reach our goal, therefore I will assure you that I will be getting to the...

Reviewed 2 days ago NEW

Travelled through Sunwing (very high thumbs up for everything...flight...transfers...information)...decided to stay at Secrets Resort. The rooms and grounds are beautiful but it is the people that make it! They took the time to remember our names and types of drinks we preferred and generally made our stay even more enjoyable. We have nothing to compare it to in the way...

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Helpful?
Thank Berginator
Toronto
Reviewed 2 days ago NEWvia mobile

It was our first time on the Pacific side of Mexico. This resort was spectacular with every room experiencing an ocean view!! We loved the restaurants and the beach (especially the secret beach through the grove) was astounding. The staff were so friendly and fun; and always called us by name. Vlad was our absolute favourite on the animation team....

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1Thank RuthE1969
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, RuthE1969. We want to thank you for taking the time to leave your kind comments following your recent stay with us at Secrets Resorts and Spa. It was a pleasure to have you home and to know that you had a pleasant stay and you had the opportunity to enjoy our hospitality and the efforts of our entire team,...

Kingston, Canada
Reviewed 2 days ago NEW

Had a wonderful time at Secrets Huatulco. It is a great resort in a beautiful location. The staff is wonderful, everyone we came in contact with was very helpful and friendly. There are a few we would like to mention. Elizabeth in housekeeping building one. Always a joy, so helpful with our struggling Spanish. Her displays with rose petals were...

Review collected in partnership with this hotel
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1Thank Jan A
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, Jan A. On behalf of the Hotel Secrets Huatulco Resort & Spa, I would like to express my gratitude for sharing this review; We’ve shared your kind remarks with all our staff, who take so much pride in ensuring that our guests receive a great service. Since our mission is to offer the best service to each one of...

Cohoes
Reviewed 2 days ago NEW

My wife and I just returned from a week at Secrets in Huatulco. We enjoyed the convenience of a walk-out pool, the variety and quality of food, and enjoyed various treatments at the Spa overlooking the bay. The staff was always friendly and responsive.

Review collected in partnership with this hotel
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Helpful?
Thank williamhS388QB
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, jwilliamhS388QB Thank you very much you for sharing your review; we are pleased to know that you have to enjoyed your stay at Secrets Huatulco Resort & Spa. As you know, your comments and sincere opinions are greatly appreciated, as it is a great source of motivation for all of us to achive our goals in quality service for...

Portage la Prairie, Canada
Reviewed 3 days ago NEW

I had high expectations of Secrets Huatulco thanks to hearing friends raving about it. Obviously our friends have never experienced a Sandals because there was no comparison. But there WERE some high points, so I'll start with those: Spa - the spa at Secrets Huatulco was most definitely the highlight of our trip. Because we were part of a large...

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2Thank lbereza
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, lbereza First of all, I would like to express my gratitude for taking the time to share your feedback experienced during your vacations at Secrets Huatulco Resort & Spa. It is very important for us to receive sincere comments like yours in order to reach our goal; in this frame, I would like to mention that I am very...

Montreal, Canada
Reviewed 3 days ago NEW

We had to upgrade our room to building #4 (3rd) floor as they had originally given us a room with 2 double beds that was on the ground floor near the pools...which are VERY noisy! They charged us 60$ US per day for the upgrade. The rooms are spacious and clean but are in need of some degree of reparation....

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Helpful?
Thank mlgregoire
Secrets Huatulc... R, General Manager at Secrets Huatulco Resort & Spa, responded to this review

Dear, mlgregoire Thank you so much for taking the time to submit this wonderful review! through our Trip Advisor Account. We are delighted to know that you had an enjoyable stay with us. I’m sure this will be very helpful to our guests. As you may notice, our mission is to offer the best quality services to our guests, and...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. ... more   less 

Additional Information about Secrets Huatulco Resort & Spa

Address: Seccion Hotelera Bahia de Conejos | Lote 8, Huatulco 70989, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Price Range: $215 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Huatulco Resort & Spa 4.5*
Number of rooms: 399
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Jetsetter so you can book your Secrets Huatulco Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Huatulco Resort And Spa
Secrets Huatulco Hotel Huatulco
Hotel Style:
#1 Top resorts Hotel in Huatulco
#1 Luxury Hotel in Huatulco
#1 On the Beach Hotel in Huatulco
#1 Spa Hotel in Huatulco
#2 Business Hotel in Huatulco
#3 Romantic Hotel in Huatulco
#4 Family Hotel in Huatulco
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Questions & Answers

Here's what travelers have asked, with answers from Secrets Huatulco Resort & Spa staff and other travelers.
381 questions
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Questions? Get answers from Secrets Huatulco Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in building one, level three, the views are great.”
 of 5 bubbles GrandmafromOntario, yesterday | Read review
“We had room 2216. It was perfect for us, on the same level as bar and restaurants.”
 of 5 bubbles Garb, 2 days ago | Read review
“All rooms face the ocean but we found the ones away from the pool areas (with walk up bar) much quieter”
 of 5 bubbles Berginator, 2 days ago | Read review
“We stayed in 1305 excellent views, very guiet”
 of 5 bubbles jana882, 2 days ago | Read review
“A small tip for the woman who cleaned our room resulted in creative decorations and first rate service.”
 of 5 bubbles williamhS388QB, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question