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Secrets Huatulco Resort & Spa

Seccion Hotelera Bahía de Conejos Lote 8, Huatulco 70989 Mexico
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Traveler (8737)
Pool & Beach (1514)
Room & Suite (1295)
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About

#3 of 4 all-inclusives in Huatulco
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Platinum level
The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco - a sustainable tourism destination recognized for its commitment to the local environment. Beautifully secluded on the Conejos Bay, guests at Secrets Huatulco are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Exclusive Unlimited-Luxury(R) amenities start with limitless gourmet fare and top-shelf spirits, pool and beach wait service, and 24-hour room and concierge services. While 399 gorgeous suites offer daily refreshed mini-bar, spectacular views, plus a furnished balcony, terrace Jacuzzi, or swim-out pool access. Take part in daily activities and nightly entertainment, or a pampering treatment at the Secrets Spa by Pevonia. Guests can even spend a night out with the Sip, Savor & See Dining Experience at the nearby Dreams Huatulco Resort & Spa, to enjoy more fine dining and entertainment. Secrets Huatulco Resort & Spa - Enchanting. Secluded. Divine. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
Spanish
8,384Reviews820Q+A100Room tips
Traveler rating
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Alyson Z wrote a review Yesterday
Cabo San Lucas, Mexico63 contributions37 helpful votes
Two weeks ago we spent a week at Secrets Huatulco with family and friends. We had been there 9 years ago and had a great time. Unfortunately, this trip we were not a satisfied with the resort. Many areas of the resort needed to be upgraded, the food was not as good, and the drinks at the bar were pretty bad. The best part of the resort was definitely the spa. I went to the spa for two different treatments and both experiences were excellent. I had a wonderful couples massage from Angeles and had on outstanding VIP Hydrotherapy treatment with my daughter from Ezequiel and Jose. I would highly recommend the spa at Secrets Huatulco, but the rest of the resort needs some improvements.
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travelmoe2024 wrote a review Yesterday
1 contribution
There is no view more beautiful than the ocean bay at Secrets. The AUTHENTIC comfortable ambience of this heavenly place will soothe your soul leaving you relaxed and wanting to return. Although the hotel is in need of some upgrade renovations, the friendly attitudes of all staff makes that fact just an expected overall detail to be dealt with over the upcoming few years. The hotel is well loved the staff and it shows in their joyful and friendly manners! We have upgraded our membership and looking forward to new experiences.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded yesterday
Thank you very much for sharing your recent experience with our TripAdvisor community. We are glad to know that you enjoyed the quality of our service the confort of our facilities. Our staff will be grateful for this great recognition. We strive to do our best to maintain our high-quality services for our guests. We will be waiting for you next time at Secrets Huatulco Resort & Spa, it will be a pleasure to welcome you again. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pg-112464 wrote a review Apr 18
1 contribution
Great weather , great staff, Beach is wonderful. The staff were very friendly. In particular the Italian restaurant Cin Cin was fantastic and our server Amayrani was the absolute best . The weather was extremely hot even for Mexico. We were told it is the hottest tine of the year
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Date of stay: April 2024Trip type: Traveled with family
Room Tip: Downtown is quite busy and be prepared that everyone will want to sell you something. Negotiate...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded yesterday
Thank you so much for choosing Secrets Maroma Beach! We are pleased to hear that you had a wonderful vacation, we will always make sure you have a great stay. Thank you for your kind words about our team's warm attention, especially Amayrany who is committed to transforming our guest's stays into unforgettable experiences. We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Coleton H wrote a review Apr 12
Calgary, Canada1 contribution1 helpful vote
+1
The reviews on this place are really petty. I was getting worried about our trip after reading so many poor comments. I will say the resort shows signs of aging but it is still an amazing resort with amazing staff. I never saw one staff member not busting ass and doing the best they could. Shower had better pressure then my shower at home. Never had issue with wifi even on the beach. Now to address some things I read . Yes if it is 33+ degrees the sand gets hot .. sorry they don’t have a AC for the sand LOL. Read rooms are hot and stuffy and even had a lady in the elevator said hers was “broken” all night. If you crack open the sliding glass door you will hear a ping. That’s the AC shutting off and when you close again you hear it turning on. Like stated before it’s very hot in Huatulco especially in April it only makes sense they don’t want to waste power cooking the outside so keep doors shut and will have no issue. Beach chairs and umbrellas are easy to come by but poolside can be tricky that would be my only “complaint” . Back to the staff , I wish I got everyone’s name but unfortunately I could not so for the ones I remember Erik at spice was awesome and made us laugh every time we ate there even if he wasn’t our server. The gentleman who wear VIP services on there shirt I am blanking on there names but I was worried they just wanted to sell and get commission but that’s not the case. I didn’t book one excursion through them and EVERY single time I saw them it was nothing but good vibes and nice conversation. The cooks at castaways again blanking on names , people complaining about how hot is it well imagine standing behind a hot grill all day on top of that, they did with a smile on there face. My two favourites would have to be the boys who on the beach who help with the paddle boards and kayaks, Aberham and Alejandro are amazing and you can’t teach what they have. They are genuinely good people who like to see others smile. I will try and bring the kindness I experienced at Secrets huatulco back home with me . It was our first time but won’t be our last . Looking forward to returning !!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Bring water shoes for beach, couples bring a bottle of sunscreen PER DAY if you run out the gift...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
Dear customer, we sincerely thank you for your incredible review of your recent visit to Secrets Huatulco Resort & Spa. We are happy to know that we exceeded your expectations and that you enjoyed a memorable stay. We are committed to providing exceptional service to ensure that every guest feels cared for and cared for at all times. We will pass on your compliments. We hope that the unforgettable moments will remain as great memories and when you want to come back, we will be with open doors to welcome you and give you new moments of happiness. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious770689 wrote a review Apr 11
1 contribution1 helpful vote
We really enjoyed our stay at Secrets. For food, Castaways and the French restaurant were the best. Service was very good everywhere. We also really enjoyed the activities - Abraham took us on a great kayak and sailing tour. Would definitely recommend this resort!
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
We appreciate you sharing with us your incredible experience at Secrets Huatulco Resort & Spa. We are pleased to know that you enjoyed your stay in this heavenly place. We hope that the unforgettable moments will remain as great memories and when you want to come back, we will be with open doors to welcome you and give you new moments of happiness and romance. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne F wrote a review Apr 10
Coquitlam, Canada1 contribution
Staff mostly very friendly. Very peaceful and relaxing. Views r lovely. Definitely not a 5 star hotel. Food was not up to Secrets standard at all. We were extremely disappointed with the food. Rooms were nicely cleaned but sometimes only cleaned between after 5pm. I would definitely return to Huatulco but not to Secrets Huatulco.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
Dear guest. Thank you for sharing your comments. Our commitment is to satisfy the expectations of our clients; on this occasion it was not possible to fulfill yours regarding our gastronomic offer. We truly regret not having had the opportunity to take the necessary actions to improve this when you stayed with us. We have sent your observations to the corresponding department for the review of our quality standards and we thank you for the opportunity for improvement that your words offer us. We would certainly like you to return to our resort and witness for yourself the new improvements that we’ve implemented. Until next time, we remain at your faithful service, Adrián Bohorquez eConcierge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessa P wrote a review Apr 9
1 contribution1 helpful vote
+1
Flew in April 3rd, every day was amazing, weather was great! We chose a preferred club package, I would highly recommend because of the perks. William was an amazing host, pool side, beach, he took care of us and made us feel like family! He set us up and gave us a great pooo side experience. Jorge cooked the best pizzas beach side WOW! Bernardo at the lobby was great to talk to and gave us great advice on where to go and how navigate down town. The shows were amazing and authentic, there was even a pool side fire show! I would 10/10 recommend. We will be back for sure!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled as a couple
Room Tip: Ask for different pool options. You will always find a beach chair, but bring sunscreen, it’s hot!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
Thank you very much for taking the time to write this kind review about your recent experience at Secrets Huatulco Resort & Spa. We are excited to read that your recent holiday was a great experience where you enjoy a pleasant and fun time. Thank you for your kind words about our team's warm attention, especially from Bernardo, William and Jorge. They are all committed to transforming our guest's stays into unforgettable experiences. Be certain we will share your review with them and they'll be delighted to hear your comments. You can be assured that we will continue to place ourselves at your faithful service for all your future wishes. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeterfan026 wrote a review Apr 8
Winnipeg, Manitoba74 contributions17 helpful votes
+1
We just returned from a week long stay at Secrets Huatulco. We had a swim out room in building 6 which is right in front of the activity pool. There is water aerobics at noon and then volleyball…nothing else going on for pool activities. Drink service was pretty good and a special mention to Isaul who was fantastic. The swim out is the way to go to avoid the chair game and actually be able to sleep in on your vacation. We saw pictures being taken twice over the week but no towels were ever removed from loungers. Why they make you sign a form saying you acknowledge them removing your stuff past 30 minutes is beyond me when they don’t enforce it. The maintenance workers work very hard cutting and watering grass. We tipped them more than once and they were very appreciative. Our room was cleaned daily and it was excellent. Turn down service is nice. The minibar restock needs improvement because we literally had to ask for snacks and drinks daily which really should be automatic. The food was ok. The best meal we had was the Teppanyaki at Spice. I feel the food was better at Dreams. You won’t starve and there are numerous choices but it’s just ok. We also didn’t really notice any of the cosmetic issues people have complained about. Yes the resort is older but it is exceptionally clean and maintained well. We would stay here again!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Pay extra and get the swim out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
It was an honor to receive you and we thank you for sharing your comments with us following your stay at Secrets Huatulco Resort & Spa. We are very pleased to read that you are a repeat traveler of this beautiful destination in Oaxaca and that in general you enjoyed a nice stay at our resort. Thank you for taking the time to share your feedback on this site, which gives us the opportunity to evaluate our performance through your feedback and helps us continue to improve our resort. For us there is nothing more satisfying than the complete satisfaction and hope to welcome you again in the not too distant future and show you the improvements we have made thanks to your review. Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Justin S wrote a review Apr 7
1 contribution1 helpful vote
I have no reason to waste my time and duplicate other bad reviews (except for there’s a 200 word minimum) because they’re all spot on. I have no idea how someone could say the food was good as it was very far from it. Other major issues were the shortage of pool towels and the fact patrons reserve pool chairs hour prior to using them.. completely ridiculous. Staff were great, drinks were good, views were amazing, spa was unreal but the food was a deal breaker.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
Thank you very much for visiting us and for sharing your feedback. We are very sorry for not meeting your expectations. Just as there are detractors of our gastronomic offer, as you know, there are many success stories in which we have been able to provide a complete and positive experience to all our visitors, including in the culinary sense. We understand from experience that it is a matter of taste and opinions in this regard are subjective to each individual. We also apologize if you felt we did not do what was necessary to address the issue of lounge chair availability. This can become a challenge during busy seasons. Within everything, you were able to recognize some positive aspects of your visit such as the magnificent views, quality of drinks, spa and of course, the wonderful service of our staff. We would have liked these aspects to have given us points in your review. We sincerely thank you for taking the time to share your overview with us, and we sincerely hope that we will have the opportunity to host you once again at some time in the future. Regards. Adrián Bohorquez eConcierge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Truman W wrote a review Apr 6
24 contributions19 helpful votes
The distribution of ratings are about right. There are some things that just dont make the full 5/5 grade and that will depend on your tastes and expectation. On the whole , its a great resort in the "All Inclusives' category. But on the Secrets scale (and if you have been to other Secrets resorts)- it will fall just under the "5 Star" rating that others set the bar (e.g.. Secrets Los Cabos). A few notes then: Pools: 2 gigantic pools and a smaller 'jacuzzi' pool. Note you ll have to get up really early ~6 to 7 am to 'reserve' your favorite pool spots by placing either the pool towels or your belongs. PS. they are monitoring to make sure your spots are legitimately used and not held idly. Beach: Not advisable to swim in due to strong currents. But it makes for a beautiful stroll along its crescent. There is a smaller beach to the left of the trail. Follow the well worn trail and you cant miss it. Restaurants: Only one of them requires a reservation and its for Teppanyaki table seats. BOOK IT ASAP at the concierge, they will go fast. On the restaurants themselves: Oceana (seafood) - Good. Nothing to write home about in ambiance or of the meal. Bordeaux (French) - nice presentation, all dishes good, excellent house wine, but the Filet Mignon main course was a letdown. Tasted like over- marinated brisket. Castaways Steakhouse- the steak (beef quality) will be different from what you might expect. The open, seaside view though is gorgeous in the evening Spice (teppanyaki)- your typical teppanyaki show and freshly made meal before your very eyes. Overall very good meal and presentation. Tamarindo (Mexican)- This was the Best restaurant. Ambiance, live singers and unique Oaxaca dishes. Having a Mexican dinner in Mexico is as authentic as it gets. Breakfast & lunch: The Market cafe for breakfast does not have as many options as one might expect. Their lunch menu though is a step up and The Castaways for lunch is a good option as well. The barefoot grill offers freshly made-to-order pizzas which is very popular. Burgers and fries were so-so. 24hr room service: Prompt but note limited options- basically burgers /hot dogs /wings/ and stale fries. Gym: Not centrally located area, and challenging to walk to. This was a minus. Nightly Entertainment: Largely centralized to the sky Bar. The music spreads every where but it does shut down before midnight so no noise issues. Accommodations. No issues. Housekeeping was consistent and thorough. Comfortable King sized bed and plenty of pillows. Some people have complained about the decor. Frankly, I dont know what the issue is. Staff and Service: No complaints here. Everyone courteous through out. Really hard working people like Veronica( the egg station lady), the drink servers by the pool, the baggage handlers etc. A simple request at the front desk to change out the defective hair dryer was done by the time we walked back to the room. Do tip the staff at your discretion, they are appreciated. The bottom line: It s a resort that will meet your expectations for a mid to higher end in the world of all inclusives. You ll find it doesn t quite hit the mark in all areas for the full 5 star rating described by your travel provider. But its a very decent choice especially if you get it at the right price point. Two thumbs ups - we had a great time. SM and TW Canada
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Get up early for pool spots..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Secrets Huatulco Resort and Spa, Promocionar at Secrets Huatulco Resort & Spa
Responded 1 week ago
Thank you SM and TW very much for taking the time to share this fantastic review regarding your recent visit to Secrets Huatulco Resort & Spa. Allow us to thank you, on behalf of all the team for your recent visit to our resort and for sharing this kind review regarding your experience. We are pleased to read that the service provided to you within the Resort was excellent and that the team were very kind in assisting you. Also, to discover the beauty of this beautiful setting. Thank you again for your lovely review. We hope it is not too long before I welcome you back to this your home away from home. Kind regards, Adrián Bohorquez eConcierge Secrets Huatulco Resort & Spa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$339 - $747 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets huatulco hotel huatulco, secrets huatulco resort and spa
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
399
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SECRETS HUATULCO RESORT & SPA - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Mexico)

Frequently Asked Questions about Secrets Huatulco Resort & Spa
Which popular attractions are close to Secrets Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (5.0 miles), Tangolunda Bay (3.2 miles), and Playa La Entrega (5.0 miles).
What are some of the property amenities at Secrets Huatulco Resort & Spa?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at Secrets Huatulco Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Huatulco Resort & Spa?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Huatulco Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Secrets Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Terraza del Mar, and Marea.
Are there opportunities to exercise at Secrets Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets Huatulco Resort & Spa have airport transportation?
Yes, Secrets Huatulco Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Secrets Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.