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Quinta Real Huatulco

Traveler (172)
360
Panoramas (67)
Room & Suite (342)
Certificate of Excellence

About

#14 of 53 hotels in Huatulco
Location
Cleanliness
Service
Value
Certificate of Excellence
Huatulco is located in the State of Oaxaca, almost 104 km east of Puerto Escondido and 30 minutes, by plane, away from the capital of the State. The hotel is located at the top of a hill with view to the Bahía de Tangolunda, surrounded by an infinite ocean, lush vegetation and a deep blue sky which makes it an ideal shelter for true relaxation and romance.
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Property amenities
Pool
Restaurant
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Tennis Court
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Mountain View
Hotel links
Visit hotel website
241Reviews
9Q+A
25Room tips
Traveler rating
  • 150
  • 52
  • 17
  • 13
  • 9
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Popular mentions
The Quinta real has no professional service at restaurant and has no clue what a 5 star hotel standart is! This is how the meal of the las night looked like when we returned at 11.04 (see pictures) the last night ! On the first day of arrival they served and after 2 .18 hrs
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Response from quintarealhuatulco, Director General at Quinta Real Huatulco
Responded yesterday
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations with the quality and service of the restaurant. While we value and greatly appreciate your patronage, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards, Carlos Márquez Director General
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We were looking forward to our stay at this beautifully described resort and made a reservation with booking.com. Upon arrival they tried to get us to upgrade to a nicer room for a quoted price and we accepted their price. They asked me to cancel my reservation with bookings and
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Response from quintarealhuatulco, Director de Relaciones con Clientes at Quinta Real Huatulco
Responded Mar 27, 2019
Our sincere apologies for the for the way you have perceived some of our services as that is definitely not the way we would like our Guests to experience the service of Quinta Real de Huatulco. Your feedback is of true importance for us, since it allows us to continuously improve our level of services for our Guest. Please rest assured that your comment has been shared within the Team. Actually we are saddened to see the confusion that was generated around your arrival and the cost for the upgrade to the presidential suite. I must tell you that I have reviewed with the hotel and booking the subject of the charge that you indicated in your review and I should like to inform and clarify you that there was no penalty for the cancellation of your reservation with us. Please feel free to contact us if you have any further comments. We learn from the feedback we receive from our guests and use it to improve our service for our guests in the future. Thank you again for your time. We hope to welcome you back with us at Quinta Real Huatulco in the near future. Best Regards Quinta Real Huatulco
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This is a wonderful hotel, has the must beautiful scenery, you can see from every room the stunning Huatulco bays, the people working there are amazing, the food is average and its not an easy beach to swim in. However you can have a wonderful stay, specially if you don't like
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Response from quintarealhuatulco, Director de Recepción at Quinta Real Huatulco
Responded Apr 2, 2019
Dear guest, I would like to start off by thanking you for taking the time to share your review with us. It is always a pleasure to read what our guests have to say regarding their stay. I am happy to see you enjoyed your stay at Quinta Real Huatulco as well as the service provided to you throughout your stay. It is always very rewarding to read such great things about our hosts. Thank you again and I hope to see you in a near future. Best Regards Director General Quinta Real Huatulco
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This was our second visit. Villa had been updated and was wonderful. Low key, fabulous pool with excellent food at pool bar. Huatulco is not so touristy as some of Mexico. You feel safe ! Taxis and food so reasonable. Only thing we would change would be main restaurant at hotel
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Response from quintarealhuatulco, Director General at Quinta Real Huatulco
Responded Apr 2, 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests; and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to see you again in the near future. Best Regards Quinta Real Huatulco
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This hotel felt old and in need of renovation. The room I stayed in had a window that didn't close properly and was tied with a string. The AC was very loud and indicated a new filter was needed. One of the armchairs had visible food or something that had been left uncleaned.
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Response from quintarealhuatulco, Director General at Quinta Real Huatulco
Responded 3 weeks ago
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations with the suite. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests; and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to see you again in the near future. Best Regards Quinta Real Huatulco
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PRICE RANGE
$181 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quinta real huatulco hotel huatulcoquinta real hotel huatulcohuatulco quinta real hotelhotel quinta real huatulco
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
27
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