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Paseo Benito Juarez, S/N Bahias de Huatulco, Huatulco 70989 Mexico
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Traveler (4092)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 09/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barceló Huatulco
Updated 09/30/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 76 in Huatulco
Location
4.6
Cleanliness
4.5
Service
4.3
Value
4.1
GreenLeaders Gold level
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Parking
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:EXTRA 5% OFF
7473Reviews461Q+A100Room tips
Traveler rating
  • 4,272
  • 1,970
  • 718
  • 299
  • 214
Time of year
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Selected filters
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Popular mentions
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Most Recent
Manuel Trujillo wrote a review Jun 22
1 contribution
Jesus Villegas Is an execelent atmosphere and very comitted to service and friendly. Always ask for Jesus Villa. Nice service on this Barcelo Huatulco is the best place to relax and decompress... recomended
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Date of stay: June 2022Trip type: Traveled
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 4 days ago
Dear Manuellaredo123, Greeting in advance from the beautiful Huatulco Bays. We are so excited to read that you enjoyed your stay in Barceló Huatulco. The entire team works very hard to ensure a high standard of service and a memorable experience, that's why we are happy about your comment. We are happy to know the service met your expectations also the amazing attention from our colleague Jesus Villa definitely added a lot to that this experience was completely enjoyable. We assure you we will share with them your great words which we assure you will fill their hearts with happiness. We will be waiting for your next visit where the entire team will be waiting for you and your family to say hello again. Zahibette Espejo Alcántara Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
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Cathy F wrote a review Mar 2021
Glendora, California5 contributions9 helpful votes
Hotel's Favorite
This is the 4th time we stay at this hotel. The reason why keep we returning? SERVICE. The employees at this hotel are so beyond amazing. The bend over backwards to make you happy. We were having lunch at La Tortuga and the capitana, Mirna came over to ask if we were ok. My husband told her that he was craving a steak and that hopefully at dinner he could get one. She told him to give her a few minutes to see what she could do. Less than 10 min later she brought over Chef Alberto with not one but two steaks that were cooked perfectly. Another excellent employee, was Carmen who was the waitress at the main lobby bar. She always took a few minutes to chat with us. Always smiling and good with the drink recommendations. It was a little weird to be there during COVID but the hotel took a lot of precautions to make us feel safe and secure. Will see you next year Barcelo!!
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Date of stay: February 2021Trip type: Traveled
5 Helpful votes
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded Mar 11, 2021
Dear Mrs. Cathy. Firstly we would like to thank you for choosing our Barceló Huatulco hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. The safety of our guests is very important to us, so we appreciate that you recognize our efforts to maintain the health protocols with which we all take care of ourselves. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again next year. Iván Cruz Guest Service.
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MajorCrafter wrote a review Jun 17
3 contributions1 helpful vote
Look somewhere else. Currently staying here with a large family 25+ for 10 days and we're regretting it... Checking in was a hassle. I told them I wanted to pay in cash the balanced I owed. They inspected every single $100 bill and rejected 70% of them. The reason they gave was because it had an ink mark or very small tear. In other words they wanted me to pay with Credit Card so they can abuse paying a lower rate exchange. Lunch Buffet -- After we finally check-in we go to the lunch buffet...the food is dry and could tell its been sitting there for a while.... Pool -- We get a drink and take my speaker to play my music. Guess what music has to be really low to a point you can't hear it. The reason the gave is..."the buffet is next door and can't have loud music"...meanwhile the music they play is loud. Speciality restaurants -- We're staying here for 10 days and only allow to eat there 3 times?!?!?!? Meanwhile at other all-inclusive we can go whenever we want. Rooms -- 2 out of the 8 rooms we reserved are humid and wet. Floors are wet and the windows are wet. CHECK-IN PROCESS -- 2/10 ROOMS -- 6/10 BREAKFAST -- 6/10 LUNCH -- 4/10 DINNER -- 6/10 SERVICE -- 8/10 Don't come here unless you want to regret it.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Avoid this hotel
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1 Helpful vote
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 1 week ago
Dear Guest, My name is Zahibette Espejo, I'm in charge of following up on our guest comments, Thank you very much for letting us know about your experience because it helps us to improve the service. I would like to know if you are available to meet us and know more details about your comments. Please find below my direct e-mail, then we can be in touch and give you a proper follow-up. Regards! Zahibette Espejo huatulco.front1@barcelo.com
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rodrigo j wrote a review Jun 16
2 contributions
Jonathan Morales and Carlos Ojeda were two of the waiters that serve us duting our stay at Barcelo Huatulco. The service was incredible. Very nice, helpful, and courteous people. They really made our stay pleasant. All other waithers, bartenders and staff in general were super kind.
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Date of stay: June 2022Trip type: Traveled
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 1 week ago
Dear rodrigo j, First of all, receive a warm greeting from the beautiful Bahías de Huatulco, and let us thank you for sharing your excellent experience at our hotel on your recent visit since you help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the Barceló Huatulco hotel. We continually strive to offer the best quality and to ensure that all of our guests return home with fond memories of their vacation. Thank you for your wonderful feedback on the service you received from the team members. We will be sure to share your kind words, which are sure to mean a lot to them. We look forward to your next visit in your home, Hotel Barceló Huatulco. Best regards, Zahibette Espejo A. Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
Read more
Pris C wrote a review Jun 15
1 contribution
+1
We had a great time at Barcelo Huatulco! We were a family of 6. Huatulco was beautiful. Hotel in its self if small but nice. Buffet was ok…but most buffets at all hotels are ok. But the service was great! Jonathan and Carlos were awesome at the Tortuga restaurant! They were so nice and attentive! Kept those mimosas coming! They were the best! The ala cart restaurants were very good! We went to the Italian and Mexican. Beach had an undertow and you had to walk a bit to find a more calm area but we still enjoyed it! The views were so beautiful!
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Date of stay: June 2022Trip type: Traveled
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 1 week ago
Dear Pris C, First of all, receive a warm greeting from the beautiful Bahías de Huatulco, and let us thank you for sharing your excellent experience at our hotel on your recent visit since you help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the Barceló Huatulco hotel. We continually strive to offer the best quality and to ensure that all of our guests return home with fond memories of their vacation. Thank you for your wonderful feedback on the service you received from the team members. We will be sure to share your kind words, which are sure to mean a lot to them. We look forward to your next visit in your home, Hotel Barceló Huatulco. Best regards, Zahibette Espejo A. Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
Read more
EliahuAviel wrote a review Jun 3
Queretaro City, Mexico15 contributions4 helpful votes
The best sushi around! Don’t miss the Eby-Roll. The tempura ice cream was just incredible! Mariano and Evelia are the best! The service was amazing! Than you all for a great experience! It was just like a little piece of Japan within Huatulco.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Bar is kinda crowded and service can be slow during the night
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 3 weeks ago
Dear Guest, Greeting in advance from the beautiful Huatulco Bays. We are so excited to read that you enjoyed your stay in Barceló Huatulco. The entire team works very hard to ensure a high standard of service and a memorable experience, that's why we are happy about your comment. We are happy to know that our gastronomic offer in Kyoto met your expectations also the amazing attention from our colleagues Mariano and Evelia, definitely added a lot to that this experience was completely enjoyable. We assure you we will share with them your great words which we assure you will fill their hearts with happiness. We will be waiting for your next visit where the entire team will be waiting for you and your family to say hello again. Zahibette Espejo Alcántara Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
Read more
McFloyd wrote a review Jun 3
El Paso, Texas3 contributions
Perfect service and great food. Mariano and Evelia were great and the food they prepared felt like Japan. Started with the Tuna and salmon sashimi then the rainbow roll. Finish with the Tempura ice cream Highly recommended. If you’re in the Barceló Hiatulco resort you must go to Kioto for dinner.
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Date of stay: June 2022Trip type: Traveled
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 3 weeks ago
Dear Guest, Greeting in advance from the beautiful Huatulco Bays. We are so excited to read that you enjoyed your stay in Barceló Huatulco. The entire team works very hard to ensure a high standard of service and a memorable experience, that's why we are happy about your comment. We are happy to know that our gastronomic offer in Kyoto met your expectations also the amazing attention from our colleagues Mariano and Evelia, definitely added a lot to that this experience was completely enjoyable. We assure you we will share with them your great words which we assure you will fill their hearts with happiness. We will be waiting for your next visit where the entire team will be waiting for you and your family to say hello again. Zahibette Espejo Alcántara Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
Read more
retiredguy2015 wrote a review Jun 1
Richmond, Canada11 contributions17 helpful votes
This was our fifth stay and as always the staff was fantastic. Special thanks to Zahibette and her team in Guest Services for all they did to make our stay enjoyable. The food and service in the buffets and restaurants was the same high quality that we had experienced in the past. There were still covid protocols in effect and the hotel was not at full capacity. This, understandably meant some services had been cut back. I hope that next year the Lobby Bar will be open by noon with more staff and more seating available. Carmen and the other staff did work very hard to take care of everyone but they could have used more help. We really enjoyed the live music provided by Alam and the band and only wished the could play more often. The location is great with a south facing beach and swimmable ocean. There is interesting snorkeling out at Tortuga Island. I really appreciate the large gym and the effort Sam makes to keep it a well-maintained and welcoming place. I'm already looking forward to my next visit to Barcelo Huatulco.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Choose the view you want to pay for when booking
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 3 weeks ago
Dear Guest Thank you very much for sharing this great review of your recent stay at Barceló Huatulco we are excited to read that you enjoyed your stay with us. The entire team works very hard to ensure a high standard of service and a memorable experience, that's why we are happy about your comment. We thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness, we will definitely congratulate them all on your behalf. On another hand thank you for your feedback about the lack of staff because as you know it is a problem all over the world, but we would like to tell you that we already are working on hiring staff to improve the experience for all our guest. One more time thank you for your beautiful words, We will be waiting for you and your family to say hello again! Best Regards Zahibette Espejo Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
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Hervey G wrote a review May 2022
4 contributions
On May 25, 2022, while dining at the property an earthquake caused building structure damage. The restroom was leaking water notified front desk and was never fixed. There were several days that there was no water in the restroom. There was no assurance from property managers that the resort was safe. The staff was rude and did not have enough staff to attend the vacationers.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Don't stay
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Marisela I wrote a review May 2022
1 contribution
Amazing service, everyone super attentive. Thank you Sara, Lupillo and Cirilo (at the restaurants) for your great service. The resort is at a great location (beach front), very calm and relaxing environment.
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Date of stay: May 2022Trip type: Traveled
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Response from Barcelo Huatulco, Propietario at Barceló Huatulco
Responded 3 weeks ago
Dear Guest, First of all, receive a warm greeting from the beautiful Bahías de Huatulco, and let us thank you for sharing your excellent experience at our hotel on your recent visit since you help us understand how our guests enjoy their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that you enjoyed your vacation at the Barceló Huatulco hotel. We continually strive to offer the best quality and to ensure that all of our guests return home with fond memories of their vacation. Thank you for your wonderful feedback on the service you received from the team members. We will be sure to share your kind words, which are sure to mean a lot to them. We look forward to your next visit in your home, Hotel Barceló Huatulco. Best regards, Zahibette Espejo A. Guest Service huatulco.front1@barcelo.com T + 52 958 583 1440 Ext. 803
Read more
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PRICE RANGE
$195 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo huatulco beach hotel huatulco, barcelo huatulco beach resort, barcelo resort
FORMERLY KNOWN AS
Barcelo Huatulco Beach Resort
LOCATION
MexicoSouthern MexicoOaxacaHuatulco
NUMBER OF ROOMS
351
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Frequently Asked Questions about Barceló Huatulco
Which popular attractions are close to Barceló Huatulco?
Nearby attractions include Buceo Scuba Huatulco (2.8 miles), Tangolunda Bay (1.2 miles), and Zona Arqueológica Bocana del Rio Copalita (3.1 miles).
What are some of the property amenities at Barceló Huatulco?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Barceló Huatulco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barceló Huatulco?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Barceló Huatulco?
Yes, free parking is available to guests.
What are some restaurants close to Barceló Huatulco?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Restaurante Uno.
Are there opportunities to exercise at Barceló Huatulco?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Barceló Huatulco have airport transportation?
Yes, Barceló Huatulco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Barceló Huatulco?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Barceló Huatulco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barceló Huatulco?
The staff speaks multiple languages, including English and Spanish.