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The Grand Mayan at Vidanta Acapulco

2,641 reviews
#4 of 183 Hotels in Acapulco
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Avenida Del Palmar 1121, Acapulco 39900 Mexico
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Room & Suite (473)
Certificate of Excellence

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4.5
Excellent
2,641 reviews
#4 of 183 hotels in Acapulco
Location
Cleanliness
Service
Value
Certificate of Excellence
Finding an ideal family-friendly hotel in Acapulco does not have to be difficult. Welcome to The Grand Mayan at Vidanta Acapulco, a nice option for travelers like you. Guest rooms offer a flat screen TV, air conditioning, and a refrigerator, and The Grand Mayan at Vidanta Acapulco makes getting online easy as paid internet access is available. You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and a poolside bar during their visit. As an added convenience, there is parking available to guests. Close to some of Acapulco's most popular landmarks, such as Punta Diamante (2.0 mi) and Capilla de la Paz (Chapel of Peace) (2.7 mi), Grand Mayan Acapulco Hotel is a great destination for tourists. While visiting Acapulco, you may want to try some shrimp at one of the nearby restaurants, such as Paititi del Mar. Restaurante & Relax, Mariscos El Sirenito, or Celeiro Brazza Grill & Churrascaria. If you’re looking for things to do, you can check out Club de Yates, which is a popular marina amongst tourists. The Grand Mayan at Vidanta Acapulco puts the best of Acapulco at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Parking
Wifi
Fitness Center with Gym / Workout Room
Pool
Restaurant
Beach
Golf course
Babysitting
Paid wifi
Paid internet
Internet
Sauna
Hot tub
Lazy river
Infinity pool
Outdoor pool
Private pool
Swimup bar
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Concierge
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
Spanish

Location

Full view
38Car recommended
Grade: 38 out of 100
14Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Avenida Del Palmar 1121, Acapulco 39900 Mexico
Name/address in local language
Getting there
Alvarez Intl Airport3 miSee all flights
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Nearby restaurants
Celeiro Brazza Grill & Churrascaria
278 reviews
15 minSteakhouse
Restaurante Bar La Choza Andaluza
39 reviews
15 minSpanish
La Palapa Diamante Restaurant Bar
42 reviews
15 minSeafood
Ika Tako
79 reviews
15 minMexican
See all nearby restaurants
2,641Reviews175Q+A100Room tips

Reviews

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Popular mentions
Don’t be scared
We were initially a little afraid to come to Acapulco because of some things we read, but this resort was completely safe and had beautiful people who took very good care of us for a week. Particularly nice was Baldo, our driver to and from the airport and on an excursion to see the cliff divers. Highly recommend it. Thank you to everyone at the hotel who was so nice to us!
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Date of stay: February 2020Trip type: Traveled with family
February break
My wife and I traveled with our 3 kids for winter break and stayed a week. Overall, our stay was nice and there were pros and cons of our stay: Pros: Very friendly staff - despite some of the other reviews, there were plenty of staff who were able to speak English. For those that did not, they were always able to find someone who could translate when needed. Great swimming pool options Proximity to beach Transportation from airport to Vidanta was very convenient. We booked a round-trip with Sebastian who can be found by doing a simple Google search under ACAPULCOFORALL BY SEBASTIAN HERNANDEZ. We were able to book this ahead of time - he also was our tour guide during our stay and took us on a 6 hour city tour and great restaurants as well! Cons: Limited eating options - there were only 2 restaurants that were open for dinner outside of room service We stayed at the Mayan Palace Playa - when we tried to go to the Grand Mayan pools, we were told only guests of that hotel were allowed to swim there (despite being told something different at check in). We were charged a hefty resort fee of US$336 - it was never made clear to us what we actually received for this although it was supposed to provide us access to the whole resort and we were denied access to the Grand Mayan pools because we were not staying at that property Some of the facilities were closed (e.g. lazy river at Grand Mayan) without any signs or postings Internet access in room was limited to 3 connections - we had to call and ask them to increase it and we then received 6 connections…
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Date of stay: February 2020
Rooms
Cleanliness
Service
Just wrong
It appears that your room assignment depends on how much money you have invested in this property. Rooms are assigned by the sales department. I'm a Grand Luxx owner and was assigned a room on the second floor. No view. Thanks to Gena. The person in charge of sales. THIS IS GUST WRONG.
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Date of stay: February 2020Trip type: Traveled with friends
PS
Accomodations were top notch. Food at the restaurants and bars was great. Check in was quick and easy. We enjoyed the pools, especially the lazy river! The staff was extremely friendly and always helpful. For transportation to and from the airport we used Sebastian Hernandez. He was prompt, friendly and knowledgeable. You can find Sebastian by doing a google search for ACAPULCOFORALL BY SEBASTIAN HERNANDEZ. He’s the best!
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Date of stay: February 2020Trip type: Traveled with family
Anniversary get away
My husband and I just returned from Vidanta Grand Mayan. It was a very relaxing and beautiful resort. Don’t be afraid to travel to Mexico, Don’t listen to all of the bad publicity. If you are looking for trouble, I am sure you can find it anywhere. The resort was beautiful and the customer service was excellent. We don’t speak Spanish and felt safe and welcomed where ever we went. We did have some favorite staff members at the pool. Special shout out to Francisco and Maria, they kept our drinks full the entire trip. We did have a favorite person for our transportation, his name was Moses Palacios. He was kind, funny and knowledgeable about the culture and the city of Acapulco. We used his taxi several times through the week and we were very happy with the service he provided . When you stay at the Grand Mayan, make sure you ask for Moses Palacios. He was great. You can catch his taxi right outside the main lobby at the hotel. His company was Quinto Sol Imperial, his e mail is: Jomopaqui123@gmail.com. The only negative comment I have is that I am sorry we didn’t stay longer!…
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Date of stay: February 2020Trip type: Traveled as a couple
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ALSO KNOWN AS
grand mayan acapulco hotel acapulco, grand mayan hotel acapulco, acapulco grand mayan
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
451
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Frequently Asked Questions about The Grand Mayan at Vidanta Acapulco
What are some of the property amenities at The Grand Mayan at Vidanta Acapulco?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
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Which room amenities are available at The Grand Mayan at Vidanta Acapulco?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
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What food & drink options are available at The Grand Mayan at Vidanta Acapulco?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
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Is parking available at The Grand Mayan at Vidanta Acapulco?
Yes, parking is available to guests.
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What are some restaurants close to The Grand Mayan at Vidanta Acapulco?
Conveniently located restaurants include Celeiro Brazza Grill & Churrascaria, Restaurante Bar La Choza Andaluza, and La Palapa Diamante Restaurant Bar.
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Are there opportunities to exercise at The Grand Mayan at Vidanta Acapulco?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
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Does The Grand Mayan at Vidanta Acapulco have an airport shuttle?
Yes, The Grand Mayan at Vidanta Acapulco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Are any cleaning services offered at The Grand Mayan at Vidanta Acapulco?
Yes, dry cleaning and laundry service are offered to guests.
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Does The Grand Mayan at Vidanta Acapulco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
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Does The Grand Mayan at Vidanta Acapulco have any great views?
Yes, guests often enjoy the ocean view available here.
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Is The Grand Mayan at Vidanta Acapulco accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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