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The Grand Mayan Acapulco

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#2 of 179 Hotels in Acapulco
Certificate of Excellence
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The Grand Mayan Acapulco
The Grand Mayan Acapulco
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1,846 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

A friend and I, and our daughters, visited The Grand Mayan for Spring Break. The people could not have been more accommodating. The resort was beautiful with plenty of activities and good food. The beverage manager at Sambas was especially attentive. Shout out to Angel for great service. The resort directed us to our tour guide, Carlos Alegria. He offered...

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Thank marcieandkelly
Reviewed 4 days ago NEWvia mobile

We had a group of 12, 11 adults and one 5 year old spend a week at the Grand Mayan. We had three 2 bedroom condos. We traded in using RCI. We thought the rooms were great. The restaurants were a little limited, Blue Fish was the favorite for some and the Italian place the favorite for others. Pretty standard...

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Thank dpeterson9
Reviewed 5 days ago NEWvia mobile

Stayed at the Grand Mayan and it is exactly what it says "GRAND". The service was excellent, the resort is better than it is pictured, the food was the best we have ever had. Great for families with children and babies. Having a great ocean to swim in and many pools with an incredible sunset every nite is unbeatable. Great...

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Thank Susan G
Memphis, Tennessee
Reviewed 1 week ago

Resort was very nice, food was good. One bedroom suite was very roomy and nice. Construction in room right below us was VERY noisey. Sebastian Hernandez, acapulcofor_all@yahoo, was AWESOME as a tour guide. Sebastian was waiting on us when we arrived at the airport. He graciously stopped by a convenient store for us before arriving at the resort. Very reasonable...

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Thank sandra623
Howell, Michigan
Reviewed 1 week ago

A beautiful resort in Acapulco that offers nightly/daily entertainment for families and couples alike. Please do not waste any money toward their Mexican beach party night ~ They are not well prepared to host this event, they ran out of food within the first 30 minutes and were not the least bit prepared for the number of attendees, even though...

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Thank ShayeShaye
Montreal Canada
Reviewed 1 week ago

We where in the fourth floor facing the ocean and pools. The apartment is very spacious clean with a jacuzzi in the terrase. We stayed 4weeks and We could have stayed longer,we loved it. There is a great business center. Every Sunday at 12.15 pm.a priest comes to the resort and celebrates mass. The Joy Squad team,a group of energetic...

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Thank Santonina
Reviewed 1 week ago

We stayed as a family the week of March 10-17, 2017. We stayed in the Grand Mayan master suite, on the ocean side of the resort. We stayed on the 5th floor (rooms 3512 and 3508) Here's the good and bad: GOOD 1. Clean, spacious and well-appointed suite with a great view of the ocean. 2. Staff are very conscientious...

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Thank Tim C
Reviewed 1 week ago via mobile

We had an amazing vacation and especially appreciated the activities provided by the Joy Squad group in Acapulco. Never a dull moment, from black jack to water Polo our group was entertained. The Spanish classes led by Salvador were great, ping pong playoffs, turtle camps, water aerobics and dance class followed by bingo and happy hour! The evening entertainment shows...

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Thank Ron B
Lethbridge, Canada
Reviewed 1 week ago

The Grand Mayan Acapulco was an amazing vacation experience. Beautiful site and premises. Very clean rooms and amenities. Several restaurants and snack bars to choose from and great nightly entertainment. Beautiful large sandy beach with no rocks that goes for several kilometers. For a two week vacation you can spend the time on the site. The daytime activity and entertainment...

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Thank andytuveson
Alvarado, Texas
Reviewed 2 weeks ago

We stayed in the Luxxe rooms of the Grand Mayan. Top floor with a fabulous view of the pools and the ocean. We had a wonderful stay. The rooms are spacious and so very quiet. All the staff were so friendly and attentive to our needs. Soloman and Karina upon check in were great. Our housekeeper Maria left our room...

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2Thank Lakemama1234
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $213 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Family Hotel in Acapulco
#4 Romantic Hotel in Acapulco
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Questions & Answers

Here's what travelers have asked, with answers from The Grand Mayan Acapulco staff and other travelers.
134 questions
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Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check for construction on floors above or below you.”
 of 5 bubbles sandra623, 1 week ago | Read review
“Not to close to the elevator,upper floor.”
 of 5 bubbles Santonina, 1 week ago | Read review
“Ask for a room with an ocean view. Fifth floor was great.”
 of 5 bubbles timcK6196MV, 1 week ago | Read review
“We had ocean view and it was fabulous with a great deck for viewing.”
 of 5 bubbles Lakemama1234, 2 weeks ago | Read review
“go for the ocean view room with private plunge pool on terrace”
 of 5 bubbles mcondon32, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question