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Gran Plaza Hotel Acapulco

Traveler (847)
Room & Suite (251)
Pool & Beach (169)
Overview
Av. Costera Miguel Aleman No. 1803 Fracc. Magallanes, Acapulco 39670 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,076)
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395 results
Traveler rating
83
147
68
59
38
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LanguageEnglish
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83
147
68
59
38
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All reviews chairs and umbrellas all inclusive package free internet beach area pools were nice felt safe open air the cliff family vacation great trip club sandwich ocean vendors canadian waves fiesta police
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1 - 5 of 395 reviews
Reviewed November 17, 2018 via mobile

Not long arrived at the hotel to wait 30 mins in a queue to check in. Afterwards got taken to our room where we requested a sofa bed and two beds, unfortunately no sofa bed to be found. As well as this the bathroom door...More

Date of stay: November 2018
Thank alanac690
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded November 24, 2018

Appreciable Guest! We are very sorry that we have failed you in this way, we will talk with our human team to immediately address these deficiencies in our services. I am very grateful that you let us know our areas of opportunity for your immediate...More

Reviewed October 19, 2018 via mobile

Went here with a friend to just chill out and relax. Was great during the week big weekends were extremely busy. Beautiful sea view room. Full hotel could do with an update as parts were quite old. Food was ok. Staff were friendly & helpful...More

Date of stay: March 2018
Thank 551marian
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded October 25, 2018

Dear Guest. Thanks for your comments, we are very happy because you enjoyed your stay in our hotel and bars around, we hope you will return once again to this your home. Best regards!!!

Reviewed August 29, 2018

Good solid Hotel - some areas need renovation. But overall a good stay. Breakfast was nice on the outside Terrace. Room spacious. Nice balcony. Right at the main Street. Small Gym, Good Valet, Concierge Service for Attractions.

Date of stay: February 2018
Thank artificial80
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded October 26, 2018

Dear Guest It is a pleasure for us because the facilities and service were to your liking. We hope you will visit us once again. Best Regards

Reviewed July 22, 2018 via mobile

We came during vacation season in Mexico so it was extremely crowded so it made the trip stressful. Valet was quick and provided great service. We were drove up and the grabbed the bag immediately but the it was over half an hour to get...More

Date of stay: July 2018
Thank Mastracchioc
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded July 25, 2018

We appreciate your preference and we take note of your comments to improve our service. We do every effort to ensure that our guests receive the best service and attention of our staff. The hotel is actually under renovation, Rooms and public areas will soon...More

Reviewed June 18, 2018

All the roms have a fantastic Ocean View. All rooms are being remodeled with new concepts. Their big meeting and Convention rooms have already been finished the decoration status and they look impressive. The Gran Plaza Hotel Acapulco is considered one of the favorite hotels...More

Date of stay: June 2018
1  Thank piquisr
Response from GPHAca, Director General at Gran Plaza Hotel AcapulcoResponded June 27, 2018

We appreciate your preference and the recognition. We are pleased to know that the hotel location and ambiance was at your satisfaction It will be a pleasure to welcome you again in the near future . Best regards . Elvia Zavala / General Manager

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About
Description
HS HOTSSON Smart Acapulco is an impressive Hotel with a unique pyramidal architecture, facing the Ocean in the Heart of Acapulco Golden Zone, at 35 minutes from International Airport and 5 minutes from downtown More Welcome to the most famous beach of the world Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair access
Free Parking
Spa
Breakfast included
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
506
Price range
$68 - $185 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Acapulco
Also Known As
Crowne Plaza Acapulco Hotel Acapulco
,
Acapulco Crowne Plaza
,
Crown Plaza Acapulco
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Hotel Style
Family
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
506
Price range
$68 - $185 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza Acapulco
Also Known As
Crowne Plaza Acapulco Hotel Acapulco
,
Acapulco Crowne Plaza
,
Crown Plaza Acapulco
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveler (847)
Room & Suite (251)
Pool & Beach (169)
Dining (65)
Amenities (23)
Family and Play Areas (3)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Adam G
March 1, 2018|
Answer
Response from 412amyv | Reviewed this property |
I'm not sure where you are booking thru but I know with the big companies like Sunwing it's only 2 adults per room unless it's a suite.
0
Votes
southwanderlust
January 26, 2018|
AnswerShow all 4 answers
Response from rodriguezboyz61 | Reviewed this property |
I did not see an adult only pool. Yes WiFi is included in your hotel stay. Hope this helps answer your questions. Enjoy Acapulco!! So beautiful!
0
Votes
412amyv
November 5, 2017|
AnswerShow all 2 answers
Response from rodriguezboyz61 | Reviewed this property |
I was with a large group so I felt safe. I liked the convenience of having Wal-Mart and alot of shopping areas close to the hotel. We walked to these areas during the day and I felt safe. We did not leave and walk around the... More
1
Vote
Room Tips
"Corner suites are large and sunny. Higher floors offer an impressive view of Acapulco Bay."
piquisr
Jun 18, 2018
Read review
"The bahia suite"
luciacosta58
Mar 19, 2018
Read review
"beach/pool"
asia112018
Mar 7, 2018
Read review
"Go elsewhere"
christianaI4962FM
Feb 25, 2018
Read review
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