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Holiday Inn Acapulco La Isla

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Holiday Inn Acapulco La Isla
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58 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed June 18, 2016

Although this is not a beachfront hotel, it's in the 'Diamante' zone of Acapulco. The staff are very friendly and they really try to make your stay pleasant. The facilities and room are extremely clean. The room is very modern, although it could use a fresh coat of paint in some spots. The breakfast has a good variety, although some... More 

Helpful?
Thank azsun341
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Azsun341 Thank you so much for your kind comments to us. Know you had a wonderful stay, are the details that help us grow. We are taking accion about the food in our restaurant. Thank you very much for writing this review and we hope you to stay with us again. Best Regards. General Manager. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 24, 2015 via mobile

Enjoyed our stay! My 2 daughters, 5 and 7, my wife and myself. A few glitches which were resolved promptly. Very modern and clean throughout the property. The staff is very friendly and professional. Seemed like most of the guests were business people. Definitely, will stay there on our next trip

Helpful?
Thank Alain Y
ACALI2014, Manager at Holiday Inn Acapulco La Isla, responded to this review

It's good to hear your comments to us. We will give their views to our employees, because they help us grow and always offer a first class service . We look forward to this home for your next vacation . General Manager. More 

1 review
5 of 5 stars Reviewed July 26, 2015 via mobile

Soory no pictures but I can tell you this hotel is very good.. Staff was helpful and bilingual. .since my spanish is very little. Resturant in the same building..also good resturant across the street. Room was clean and very nice... to many sorry I hear about not going to Acapulco.. go please ... I felt safe the whole time. Hotel... More 

Helpful?
Thank James W
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear James , good to know that your stay with us was wonderful , thanks for let us know. In Holiday Inn Acapulco la Isla, every day work to make your experience the best, while staying with us. Thanks for your kind recommendation. We look forward to your next trip to Acapulco. Gerencia General. More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 28, 2015

Comfortable hotel with clean modern design. Impressed when on our first night manager came to the door to ask if all was OK. We mentioned slight problem with the shower; a member of maintenance staff was despatched within 5 minutes and small issue resolved. Small irritant was when we were asked a little later to sign a receipt to say... More 

Helpful?
1 Thank noawataebideawa
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Mr. Noawataebideawa, Thank you for your comments towards us, for Holiday Inn Acapulco La Isla is extremely important to resolve any inconvenience you may have during your stay. We are very sorry the small inconvenient regarding the pillows, we will take action so this does not occur again. The hotel is located in the middle of beaches, business, shopping... More 

San Diego, California
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed March 3, 2015

I stayed at this hotel while on a business trip to Acapulco. The hotel is very new and very well decorated throughout the property. The hotel is conveniently located very close to the Mundo Imperial convention center and La Isla shopping center. The staff is friendly and helpful and makes you feel welcomed. The rooms are a good size and... More 

Helpful?
Thank Luis M
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Hello Mr. Luis M. We appreciate your kind comments to us. Will send their views to all staff. We invite you to enjoy our renewed buffet. Best Regards, General Manager. More 

Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 7, 2014

After abandoning my horrible experience at the Crowne Plaza, I booked a stay at the Holiday Inn. I didn't realize how far away it was, but I was so desperate to get away from the CP that I went for anything. Well, this was worth it. Wonderful staff, modern clean rooms tastefully decorated and a great restaurant attached. This is... More 

Helpful?
2 Thank wgliradio
ACALI2014, Manager at Holiday Inn Acapulco La Isla, responded to this review

Mr. Wgliradio Thank you very much for telling us your experience. In Holiday Inn Acapulco La Isla, we are always worry that your stay is perfect. We appreciate your beautiful comments about us. Guests like you make us feel, that our work is worth it. Again thank you very much. General Manager. More 

Athens, Greece
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 2, 2014

The hotel is modern, clean and located in the area of New Acapulco, off the hustle and bustle of the old town. The personnel was friendly and helpful, very polite. I would like to thank Mr Felippe Rico for his beautiful tips and excellent communication skills.

Helpful?
2 Thank Nikolas59
ACALI2014, General Manager at Holiday Inn Acapulco La Isla, responded to this review

Dear Nikolas59 Thanks so much for your comments, your feedback is so important for us. we hope you come back with us in your next stay in Acapulco. Again thank you very much. Regards, General Manager. More 

Reno, Nevada
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 28, 2014

After 7 nights at The Mayan Palace on a timeshare, myself & 2 friends needed 2 addn. nights due to flight cancellation. Palace quoted us $600.00 per night! This hotel is 3 km/2 mi./5-7 min. from the airport & across the street and South of the Mayan Palace/Grand Mayan. We checked in with a kind, english speaking clerk getting one... More 

Helpful?
1 Thank SmileQueen
London, United Kingdom
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed January 3, 2014

Excellent new hotel, near to Acapulco airport, efficient shuttle and good food. Away from the hustle and bustle of the City. Ideal place to relax post/pre-flight, suitable for weddings, banquets and business meetings. The service and security is excellent. Front desk staff know what they are doing. The entire team at the Hotel was like a big family. IHG platinum... More 

Helpful?
Thank German L
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 18, 2013

Me and my family are staying here during the Manuel storm. The staff excellent, running the hotel with only 25 people. We are safe, with food, water, clean rooms. They make meetings to have all guest calm with the news updated. I don't have enough words to thank this hotel.

Helpful?
Thank Tania C
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Holiday Inn Acapulco La Isla

Address: Boulevard de Las Naciones No. 2000, Acapulco 39370, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $74 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Acapulco La Isla 3*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#1 Business Hotel in Acapulco
#6 Romantic Hotel in Acapulco
#16 Best Value Hotel in Acapulco
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