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Banyan Tree Cabo Marques

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421 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 13, 2013

Absolutely paradise, I love this hotel even though the price might seem high it is worth every penny. The facilities and the villas are amazing, the food although it is not cheap it is really good and most of all the staff and the treatment is amazing. Very recommendable for couples looking to relax, get a sun tan a do... More 

Review collected in partnership with BanyanTree.com

Helpful?
1 Thank Guillermo O
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Banyan Tree Cabo Marqués was created to be a place that stimulates the senses of our guests and visitors to find an unforgettable “Sanctuary for the Senses”. The Banyan Tree Cabo Marqúes family appreciates to achieve this goal during your stay with us. Thank you for sharing your experience with others, and I look forward to welcoming... More 

Bangkok, Thailand
1 review
5 of 5 stars Reviewed September 3, 2013

I stayed in this Hotel few days ago, and everything was outstanding, specially the service in La Nao Restaurant. The Hotel is located in a very private area and the rooms are nice and well maintained. Hope to go back soon.

Helpful?
Thank Ventures2013
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marqués team, we wish to thank you for taking the time to convey information on us to Trip Advisor's readers. Banyan Tree Hotels & Resorts has created a "Sanctuary for the Senses" in Acapulco, México with the perfect blend of Asian and Mexican cultures. Your comments endorse this belief and... More 

A TripAdvisor Member
5 of 5 stars Reviewed September 3, 2013

Nice service & quality of all the places in the hotel Excellent spaces & distribution of the villas Great food and places to spend time: tapas bar, lounge, restaurants We enjoyed so much, It's the very best hotel in Acapulco

Review collected in partnership with BanyanTree.com

Helpful?
Thank A TripAdvisor Member
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was a memorable one. We wish to thank you for sharing your experience with others via TripAdvisor. I look forward to welcoming you back to Banyan Tree Cabo Marques soon. With my best regards,... More 

Monterrey, Mexico
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed September 2, 2013

On monday, my husband invited me and our son to Acapulco, he was having a business meeting; I called Amex Platinum Services and made the reservation for the Banyan Tree. Arrive on friday, nice and quick taxi drive to the hotel. The moment you arrive you really feel like you are somewhere else. Amazing property! Our villa was an ocean... More 

Helpful?
Thank Lucy K
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: Banyan Tree Cabo Marques was created for being a place that stimulates the senses of our guests to find a comfortable state of peace and relaxation. Our Associates provide a genuine care, and those elements together create this "Sanctuary for the Senses". We truly appreciate to achieve this goal during your stay with us. Thank you for... More 

Alamo, California
Level Contributor
276 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed August 31, 2013

At first blush, this is a beautifully conceived, well-built getaway. We enjoyed drinks on the lovely balcony overlooking the sparkling pool. We were in Acapulco as a prelude to business meetings in Mexico City. It seemed like a relaxing place to spend some "down time." We expect to be spending significant time in Mexico for business and are looking for... More 

Helpful?
14 Thank LLCJ54
ricardosua, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Sirs, Thank you for taking the time to inform us of your experience. The experience you describe is certainly not typical of the level of quality we deliver to our guests. We truly regret that we failed your expectations. I will personally follow up with our team leaders about training in order to prevent this situation from happening again.... More 

Acapulco, Mexico
1 review
5 of 5 stars Reviewed August 18, 2013

The Banyan Tree Puerto Marquis, in Acapulco, MEXICO is without a doubt, the FINEST most extraordinary hotel, I have ever had the pleasure of staying at ! As a retired airline employee of 43 years, I have been around the world, been to many wonderful resort type, hotels, but Banyan Tree is tye best ! The most terrific employees, excellent... More 

Review collected in partnership with BanyanTree.com

Helpful?
Thank Tebby68
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Cabo Marqués Guest, We wish to thank you for taking the time to describe our facilities and services with the care you did. The Banyan Tree Cabo Marques’ family appreciates your kind comments in regards of the care we take for our guests. We are convinced that there is nothing else we can enjoy more than doing... More 

Antwerp
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 10, 2013

We had a wonderful time and experience, great villa at a ideal location. Peace and quiet, exactly as we wanted. We had villa 607, which offers fantastic and unobstructed ocean view and great privacy, we were very happy in our home-away-from-home. The villa is well decorated and maintained. Gardens are also well maintained and growing fast, Wifi is fast, pool... More 

Helpful?
2 Thank yvesandheidi
Ricardo S, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, On behalf of the team at Banyan Tree, we wish to thank you for your comments about our resort, food, views and service. With humility we know that we need to work hard everyday to deserve compliments like yours and we will need to have at all times a high level of dedication and commitment if... More 

Puerto Vallarta, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2013

Last May we spent a weekend at this hotel in order to celebrate my wife's birthday and we were just blown away with the service and beauty of the place. We went there with our to small girls and they had so much fun in the infinity plounge pool. I would recommend this hotel not only for families but for... More 

Helpful?
1 Thank ReneA101
ricardosua, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, On behalf of the team at Banyan Tree, we wish to thank you for your gracious comments about our resort, staff and service. With humility we know that we need to work hard everyday to deserve compliments like yours and we will need to have at all times a high level of dedication and commitment if... More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed July 25, 2013

Excellent we enjoyed these days and we will be there in the future , the private and can not be interrupt in that hotel. And also the pool in the front is amazing experience for us though I have been there second time . Also the pub near the sea.

Review collected in partnership with BanyanTree.com

Helpful?
Thank Laurance L
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this review

Dear Banyan Tree Guest, We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services. Thank you for choosing Banyan Tree Cabo Marques and for taking the time to share your comments with us trough TripAdvisor. We look forward to welcoming you back to Banyan Tree... More 

new york city
Level Contributor
98 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed July 23, 2013

This resort is beyond it's star rating, the service is immaculate, staff is wonderful, facilities absolutely charming. The downside to all the amazing things about this resort is that all villas are on a sloping cliff, you can't easily access other villas, gym, lobby, restaurants etc by foot, you are dependent on calling the buggy drivers to take you anywhere.... More 

Helpful?
4 Thank gnewey
ricardosua, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which are to... More 

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Hillside Villa (61)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffron
Saffron
Cuisines: Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marques, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 

Additional Information about Banyan Tree Cabo Marques

Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $247 - $764 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Banyan Tree Cabo Marques Hotel Acapulco
Hotel Style:
#1 Romantic Hotel in Acapulco
#2 Family Hotel in Acapulco
#3 Spa Hotel in Acapulco
#5 Luxury Hotel in Acapulco
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