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Boulevard Cabo Marques Lote 1 Colonia Punta Diamante, Acapulco 39907 Mexico
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Traveler (1460)
360
Panoramas (5)
Room & Suite (483)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/29/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Banyan Tree Cabo Marques
Updated 08/29/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 200 hotels in Acapulco
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marques, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Poolside bar
Car hire
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Massage
Salon
Solarium
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Trendy
Languages Spoken
English, Spanish
1387Reviews45Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Sergio A wrote a review Sep 22
5 contributions2 helpful votes
Our stay in the Banyan Tree Cabo Marqués was a very nice surprise. We thought we were in Bali, Singapore or any of this fancy places, but the Mexican hospitality was the difference. It was nice to have this retreat in our backyard. Hope to come back soon.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robin M wrote a review Sep 20
Las Vegas, Nevada, United States2 contributions2 helpful votes
Had lunch with family and the staff was amazing. The food was excellent and I recommend this place for special occasion. Definitely coming back. Absolutely an amazing time. Thank you for everything Jesus 😁😎
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Olivia S wrote a review Sep 11
1 contribution
+1
What a place! We had an amazing time staying at Bayan Tree Marques not only because of the beauty the property offers but especially the service. We have never experienced such a level of hospitality before anywhere else in the U.S or other parts of the world. You truly feel welcomed from the very moment you arrive. After a long travel day we were blown away by the stunning views and were offered chair massages and ginger tea as soon as we stepped inside the open air lobby. The villa itself was stunning, very spacious, and private. We spent every day outside in the covered seating area or in the pool, taking in the views and the color of the ocean. You could even hear the waves from inside the villa. All of the buggy drivers were so friendly and always asking if you needed anything further to make your stay better. The dining was great and would recommend trying each restaurant. We especially loved Saffron and the breakfast buffet at La Nao. Huge shoutout to Guillermo who went out of his way every time he saw us to make sure we were having the best time possible. He truly made our trip special and we loved the tequila tasting with him as the host. The spa was also lovely thanks to Resi and Carolina. This was such a memorable trip for us and we are so happy that our first ever trip to Mexico was at this resort and in this setting. It is very safe and secure and beautiful. You won’t get this level of service anywhere else.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded 2 weeks ago
Dear Olivia S, We are all pleased and honored with comments like yours. It is very gratifying for the Banyan Tree Cabo Marques’ team to know that we did meet your expectations and thank you for taking the time to convey information on us to Trip Advisor’s readers. We are all delighted to read that you enjoyed your stay with us and we sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to provide our guests “remarkable experiences”. I look forward to welcoming you back to Banyan Tree Cabo Marques in the near future. Sincerely, Ingo Brieke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie_Arad wrote a review Sep 9
Solvang, California2 contributions
The first time I went to Banyan Tree was December 2020. Since then I have been back numerous times and look forward to spending my honeymoon there in November this year. The service levels are second to none, with staff going above and beyond. A special shout out to those who looked after me so well on this solo trip, Refugio, Gibson and Adrian, in addition to Carlos, Miguel and Rodrigo who always make me feel welcome from the moment I arrive to the moment they wave me goodbye.
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DFWAirporter wrote a review Sep 9
Southlake, Texas1 contribution
This hotel is what dreams are made of! I can’t tell you how many times I had to remind myself that the view from our private pool was real. I’m amazed by the way this property keeps the natural beauty of the environment while delivering an unmatched 5 star service. The peacefulness of the ocean breeze blowing through the lush trees and plant life around you is the most refreshing thing I have ever felt! The sound of the birds chirping and wild life around you makes you feel like you are in another world! As amazing as the natural beauty was the absolute-hands down best part of this hotel has to be its STAFF!! Melissa at the front desk was very knowledgeable about the property and helped me arrange a sunset private dinner at la Roca for my wife’s birthday, an airport car and a spa reservation. I wish I could remember all of the buggy guys names but sitting in the back of the golf cart facing the other way I didn’t get to see a lot of their name badges. They were all amazing!! Very helpful always early for our needs and just mentioning (in casual conversation) that we needed more towels or wanted some more bottles of water not thinking they would get it done but by the time we returned to our room everything was waiting for us!! Our stay was magical in every way. These people know how to make you feel special and welcomed! If you are looking for a hotel that will spoil and cater to you I would highly recommend choosing this property!
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Try all 3 restaurants! They all have amazing food
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Venus K wrote a review Aug 2022
2 contributions
Amazing! Soo relaxing! I would 100% recommend! The aroma therapy and the Meuse Applied the perfect pressure! I had Resi she was amazing! I love the atmosphere and the tea. I felt like a new person! Very clean
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded Aug 16, 2022
Dear Venus K, Banyan Tree Cabo Marques was created for being a place that stimulates the senses of our guests to find a comfortable state of peace and relaxation. We truly appreciate to achieve this goal during your stay with us. Thank you for sharing your experience with others, and We look forward to welcoming you back to Banyan Tree Cabo Marques soon. Sincerely, Ingo Brieke General Manager Banyan Tree Cabo Marques
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Wellness Traveler wrote a review Aug 2022
Playa del Carmen, Mexico3 contributions
I have visited Acapulco for many years but staying at Banyan Tree Cabo Marques made this a completely different experience, that transported us even beyond the natural beauty of the destination. From the attention of Graciela & Guillermo in reservations who were very responsive to our requests to the Sense of arrival at the lobby is simply spectacular, the views from there to all the way to the room are breathtaking. The attention of the staff was very warm and friendly, few of them deserved special recognition, starting with Rogelio in the Pool who is a very attentive but at same time very funny, we had a few questions in our billing but the attention of Karla at front desk was excellent and allowed us to sort this out very fast. Also, special recognition to the bellman staff, Rafael, Vladimir & Benjamin, who were always very attentive and stayed in top of our needs. We also enjoyed meeting the new MD Ingo Brieke who kindly approached us to ensure we were having a great stay. Once again congratulations and will look forward to return sometime soon!!
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded Aug 16, 2022
Dear The Wellness Traveler, Greetings from Banyan Tree Cabo Marqués! Thank you very much for your visit and especially for taking the time to share your experience with other Travelers. It is a pleasure to read your comments, which we share with our colleagues in the areas involved specially Grace, Guillermo, Rogelio, Karla, Rafael, Vladimir, Benjamin, above all, it is a great satisfaction to know that you enjoyed our facilities and the service we provide, all this facilitated by kindness of nature that allows us to provide our guests with Unique Experiences. We hope to have the pleasure of welcoming you again in a near future. Best regards, Ingo Brieke General Manager Banyan Tree Cabo Marques
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CassandraPG wrote a review Aug 2022
1 contribution
+1
My husband and I came here for our honeymoon and it exceeded our expectations in every way. The staff went above and beyond to make our stay perfect. We travelled with our dog and they treated him like family. Javier, Guillermo, Rogelio, Omar, Refugio, Ledis, Ethel, and Richardo we’re absolutely amazing and we look forward to coming back on a yearly basis! The views are incredible and the food and drinks are just as spectacular! We couldn’t have asked for a better stay and were sad to leave. Thank you to all the staff for ensuring we had the best honeymoon possible! This is by far the best hotel my husband and I have ever stayed at. We couldn’t have asked for anything more.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded Aug 11, 2022
Dear CassandraPG, On behalf of the Banyan Tree Cabo Marques family, I would like to thank you for taking the time to give your gracious comments following your stay with us. Besides your satisfaction, one of our goals is creating a Sanctuary for the Senses here in Acapulco at the Banyan Tree Cabo Marques, and it is very satisfying to know that we are on the right track. We are delighted to read the nice description you made about your stay and about our colleagues, we are proud of them and overjoyed to know that our resort has pleased you in such impportant trip for you as your honeymoon. We look forward to welcoming you back this your new home away from home Banyan Tree Cabo Marques soon. Sincerely, Ingo Brieke General Manager Banyan Tree Cabo Marqués
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel F wrote a review Aug 2022
1 contribution
My husband and I planned a visit to the spa and it was a wonderful experience! Benjamin greeted us with a smile and refreshments. Liz and Brenda were so accommodating and extra attentive. We were both so relaxed, we almost fell asleep! Would definitely recommend to anyone who visits! Thank you so much for a great experience!!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded Aug 4, 2022
Dear Rachel F, Fernandez Family, Thank you for choosing Banyan Tree Cabo Marques and the beautiful Acapulco for your holidays, we appreciate you for taking the time to share your appreisement with us and other travelers. We are very happy to read the nice description about your Spa experience, We look forward to welcoming you back to Banyan Tree Cabo Marques in the near future!! Saludos! Ingo Brieke General Manager Banyan Tree Cabo Marqués
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan wrote a review Aug 2022
Mexico City, Mexico1 contribution1 helpful vote
Incredible place to get lost from the world and enjoy a litttle piece of heaven in Acapulco. Everything is outstanding, the villa, the service, the staff, the food, the amenities, not a single thing that I can write a bad review about. Special thanks to Grace !
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Banyan Tree Cabo Marqués, Propietario at Banyan Tree Cabo Marques
Responded Aug 3, 2022
Dear Ivan, On behalf of the Banyan Tree Cabo Marques family, I would like to thank you for taking the time to give your gracious comments following your stay with us. Besides your satisfaction, one of our goals is creating a Sanctuary for the Senses here in Acapulco at the Banyan Tree Cabo Marques, and it is very satisfying to know that we are on the right track. We are overjoyed to know that our resort has pleased you. We look forward to welcoming you back to Banyan Tree Cabo Marques soon. Sincerely, Ingo Brieke General Manager Banyan Tree Cabo Marqués
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$306 - $650 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banyan tree cabo marques hotel acapulco
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
45
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Frequently Asked Questions about Banyan Tree Cabo Marques
Which popular attractions are close to Banyan Tree Cabo Marques?
Nearby attractions include Capilla de la Paz (Chapel of Peace) (3.6 miles), Punta Diamante (1.9 miles), and Museo Histórico de Acapulco Fuerte de San Diego (4.9 miles).
What are some of the property amenities at Banyan Tree Cabo Marques?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Banyan Tree Cabo Marques?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Banyan Tree Cabo Marques?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Banyan Tree Cabo Marques?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Banyan Tree Cabo Marques?
Conveniently located restaurants include La Concha - Hotel las Brisas Acapulco, Restaurante BellaVista - Hotel las Brisas Acapulco, and Sunset Lounge.
Are there opportunities to exercise at Banyan Tree Cabo Marques?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Banyan Tree Cabo Marques have airport transportation?
Yes, Banyan Tree Cabo Marques offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Banyan Tree Cabo Marques?
Yes, dry cleaning and laundry service are offered to guests.
Does Banyan Tree Cabo Marques offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Banyan Tree Cabo Marques?
The staff speaks multiple languages, including English and Spanish.