Our stay in the Banyan Tree Cabo Marqués was a very nice surprise. We thought we were in Bali, Singapore or any of this fancy places, but the Mexican hospitality was the difference. It was nice to have this retreat in our backyard. Hope to come back soon.
Had lunch with family and the staff was amazing. The food was excellent and I recommend this place for special occasion. Definitely coming back. Absolutely an amazing time. Thank you for everything Jesus 😁😎
What a place! We had an amazing time staying at Bayan Tree Marques not only because of the beauty the property offers but especially the service. We have never experienced such a level of hospitality before anywhere else in the U.S or other parts of the world. You truly feel welcomed from the very moment you arrive. After a long travel day we were blown away by the stunning views and were offered chair massages and ginger tea as soon as we stepped inside the open air lobby. The villa itself was stunning, very spacious, and private. We spent every day outside in the covered seating area or in the pool, taking in the views and the color of the ocean. You could even hear the waves from inside the villa. All of the buggy drivers were so friendly and always asking if you needed anything further to make your stay better. The dining was great and would recommend trying each restaurant. We especially loved Saffron and the breakfast buffet at La Nao. Huge shoutout to Guillermo who went out of his way every time he saw us to make sure we were having the best time possible. He truly made our trip special and we loved the tequila tasting with him as the host. The spa was also lovely thanks to Resi and Carolina. This was such a memorable trip for us and we are so happy that our first ever trip to Mexico was at this resort and in this setting. It is very safe and secure and beautiful. You won’t get this level of service anywhere else.…
The first time I went to Banyan Tree was December 2020. Since then I have been back numerous times and look forward to spending my honeymoon there in November this year. The service levels are second to none, with staff going above and beyond. A special shout out to those who looked after me so well on this solo trip, Refugio, Gibson and Adrian, in addition to Carlos, Miguel and Rodrigo who always make me feel welcome from the moment I arrive to the moment they wave me goodbye.
This hotel is what dreams are made of! I can’t tell you how many times I had to remind myself that the view from our private pool was real. I’m amazed by the way this property keeps the natural beauty of the environment while delivering an unmatched 5 star service. The peacefulness of the ocean breeze blowing through the lush trees and plant life around you is the most refreshing thing I have ever felt! The sound of the birds chirping and wild life around you makes you feel like you are in another world! As amazing as the natural beauty was the absolute-hands down best part of this hotel has to be its STAFF!! Melissa at the front desk was very knowledgeable about the property and helped me arrange a sunset private dinner at la Roca for my wife’s birthday, an airport car and a spa reservation. I wish I could remember all of the buggy guys names but sitting in the back of the golf cart facing the other way I didn’t get to see a lot of their name badges. They were all amazing!! Very helpful always early for our needs and just mentioning (in casual conversation) that we needed more towels or wanted some more bottles of water not thinking they would get it done but by the time we returned to our room everything was waiting for us!! Our stay was magical in every way. These people know how to make you feel special and welcomed! If you are looking for a hotel that will spoil and cater to you I would highly recommend choosing this property!…
Amazing! Soo relaxing! I would 100% recommend! The aroma therapy and the Meuse Applied the perfect pressure! I had Resi she was amazing! I love the atmosphere and the tea. I felt like a new person! Very clean
I have visited Acapulco for many years but staying at Banyan Tree Cabo Marques made this a completely different experience, that transported us even beyond the natural beauty of the destination. From the attention of Graciela & Guillermo in reservations who were very responsive to our requests to the Sense of arrival at the lobby is simply spectacular, the views from there to all the way to the room are breathtaking. The attention of the staff was very warm and friendly, few of them deserved special recognition, starting with Rogelio in the Pool who is a very attentive but at same time very funny, we had a few questions in our billing but the attention of Karla at front desk was excellent and allowed us to sort this out very fast. Also, special recognition to the bellman staff, Rafael, Vladimir & Benjamin, who were always very attentive and stayed in top of our needs. We also enjoyed meeting the new MD Ingo Brieke who kindly approached us to ensure we were having a great stay. Once again congratulations and will look forward to return sometime soon!!…
My husband and I came here for our honeymoon and it exceeded our expectations in every way. The staff went above and beyond to make our stay perfect. We travelled with our dog and they treated him like family. Javier, Guillermo, Rogelio, Omar, Refugio, Ledis, Ethel, and Richardo we’re absolutely amazing and we look forward to coming back on a yearly basis! The views are incredible and the food and drinks are just as spectacular! We couldn’t have asked for a better stay and were sad to leave. Thank you to all the staff for ensuring we had the best honeymoon possible! This is by far the best hotel my husband and I have ever stayed at. We couldn’t have asked for anything more.
My husband and I planned a visit to the spa and it was a wonderful experience! Benjamin greeted us with a smile and refreshments. Liz and Brenda were so accommodating and extra attentive. We were both so relaxed, we almost fell asleep! Would definitely recommend to anyone who visits! Thank you so much for a great experience!!
Incredible place to get lost from the world and enjoy a litttle piece of heaven in Acapulco. Everything is outstanding, the villa, the service, the staff, the food, the amenities, not a single thing that I can write a bad review about. Special thanks to Grace !