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2/5/2018 2/6/2018
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    Hotel Encanto

    Jacques Cousteau 51 | Fraccionamiento Brisas del Marques, Acapulco 39390, Mexico
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    2/5/2018 2/6/2018
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    Traveler (434)
    Room & Suite (254)
    Pool & Beach (103)
    • Excellent84%
    • Very good12%
    • Average2%
    • Poor1%
    • Terrible1%
    Travelers talk about
    “pool villa” (6 reviews)
    “blue light” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (334)
    Traveler rating
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    1 - 5 of 100 reviews

    Reviewed 1 week ago via mobile

    Enrique, the food, the pool, the solitude, and the view are 5 stars. If those are your top priorities, this is the best choice that I've found in Acapulco. If instead you want to be on the beach, you like lots of people milling about,...More

    Thank Al B
    Reviewed 1 week ago via mobile

    Beautiful view but very small hotel only 40 rooms that is far from any attractions. You will be stuck in hotel with limited menu in only one restaurant with the cost going through roof, 10.00 American $ for 32oz bottle water. Cold pool and spa....More

    1  Thank Hooshang M
    Reviewed 2 weeks ago

    Just the pros and cons ~ you decide friends... PROS: We visited Acapulco this Dec for a cousins wedding and decided to stay an extra week for our personal vacation. The Encanto was recommended to us by a family member and we had the time...More

    1  Thank heidi D
    Reviewed 4 weeks ago

    I've just spent a week at Encanto and it was amazing. The hotel is beautiful with stunning ocean views, its truly a tropical paradise! I came here solely to rest and recharge after a very busy year and it was the perfect place to do...More

    1  Thank kimchi213
    Reviewed November 16, 2017

    My husband and I stayed at the Encanto in August 2017 for our honeymoon. First I would like to say we had a terrible experience at the airport because my husband lost his luggage. So the ride to the resort was a quiet and angry...More

    Thank Rae0820
    Response from EncantoAcapulco, Gerente at Hotel EncantoResponded November 19, 2017

    Good afternoon dear Rae0820 It is my pleasure writing you from Encanto Acapulco, thank you very much for all your comments, each comment help us to improve all our services. We are honored you chose Encanto to celebrate your honeymoon and we are thrilled you...More

    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Airport Transportation
    • Business Center with Internet Access
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Outdoor pool
    • Hot Tub
    • Price range
    • $229 - $428 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Acapulco
    • #1 Spa Hotel in Acapulco
    • #3 Romantic Hotel in Acapulco
    • #5 Business Hotel in Acapulco
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Priceline and HotelQuickly so you can book your Hotel Encanto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    Add Photo Photos
    Traveler (434)
    Room & Suite (254)
    Pool & Beach (103)
    Dining (97)
    Hotel & Grounds (289)
    Family and Play Areas (15)
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    Ask a question
    Questions & Answers
    María Pía L
    December 3, 2017|
    Response from EncantoAcapulco | Property representative |
    Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las... More
    Google Translation
    August 14, 2017|
    AnswerShow all 5 answers
    Response from EncantoAcapulco | Property representative |
    Dear Susanoangelica; We are not an all inclusive hotel, our rates is only per night the food a beverage are charge separately. If you need any more information it will be pleasure to help you. Best Regards, Encanto... More
    Google Translation
    Shannon K
    May 17, 2017|
    Response from savadaba | Reviewed this property |
    +52 (744) 446 7101 this is their phone. They always answer. I never had any problems with them. They're very professional. They will arrange for taxis to pick and deop from airport. Hope you have an amazing time... More
    Room Tips
    "Pool Villa"
    Read review
    "pool villa is a must"
    Read review
    "The pool villas are great for couples, mid range price for the hotel and on a different, more private..."
    Read review
    "all the rooms have great architecture and views"
    Read review
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