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Sands Acapulco Hotel & Bungalows

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Sands Acapulco Hotel & Bungalows
Sands Acapulco Hotel & Bungalows
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77 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Retz, Austria
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 9, 2016

Very nice place to stay, beautiful pool, lovely stuff. In January was empty - just us and one family. No so close to the beach, but safe - except falling coconuts :-). We stayed in bungalow and hotel room as well, but I prefer bungalow. Stright from the bed thought huge window you can watch amazing garden arround, full of... More 

Helpful?
1 Thank Rea K
Toronto, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 8, 2015 via mobile

Stayed here in Feb 2005. Clean hotel but bad service. Had to ask repeatedly for towels. Front desk service was awful; unfriendly and weren't interested in serving us. Pool clean and good size. Playground on site was really old. Lots of French speaking Canadian guests.

Helpful?
Thank xolomom
Sands Acapulco ... A, Director de Relaciones con Clientes at Sands Acapulco Hotel & Bungalows, responded to this review
Google Translation

Gracias por sus comentarios, esperamos verlo pronto con nosotros otra vez. More 

Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed January 22, 2014

Stayed only for one night - had enough. The front desk staff never looked happy, just bothered. The breakfast was included, and was good and plentiful. The bungalows are not a good choice, as they are on another property, way at the back of the hotel, so they do present a security concern.

Helpful?
1 Thank Monsieur K
Sands Acapulco ... A, Director General at Sands Acapulco Hotel & Bungalows, responded to this review
Google Translation

Gracias por sus comentarios, esperamos verlo pronto en otra ocasión. More 

Minneapolis, Minnesota
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 3, 2013

I spent 10+ days at the Sands last February instead of staying with a friend who lives there. I have stayed there over the years and can say that the friendliness of the staff cannot be found anywhere else. I have stayed both in the high rise part of the hotel but last February, I stayed in the bungalows where... More 

Helpful?
1 Thank Aca225
Sands Acapulco ... A, Director de Relaciones con Clientes at Sands Acapulco Hotel & Bungalows, responded to this review

Thank you for your comments, hope to see you soon. More 

Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 30, 2013

My husband has been coming to The Sands every year for about 20 years with the exception of last year (due to a family celebration in Europe). He has stayed at other hotels prior to that but he found The Sands suited his requirements best. For the past 7 years I have been there with him (as this is a... More 

Helpful?
3 Thank Eve W
Troy, Michigan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2012

After nearly 20 years of spending February and March at the Sands I thought I would write a review of ALL of my stays here. The friendliness of the staff cannot be found anywhere else. Anything you might want or need the entire staff is there to help you from Rafael and Moises, the office staff, the front desk, the... More 

Helpful?
3 Thank Marti R
West Monroe
Level Contributor
226 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed November 10, 2012

I always stay at the Hotel Sands in Acapulco. I like the value and friendliness of the staff. I can stay at the 4-5 star hotels, but I do not get the value. If you are looking for luxury, this is not the hotel. They are clean and friendly. The food is good and the grounds are kept clean. I... More 

Helpful?
1 Thank kyderby
Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 1, 2011

My family spent 4 nights at this hotel in July 2011. To begin with I was annoyed at check-in because there is a 50 peso a day fee for parking. It is not much, but the English version of their website says it is free. Upon entering our room we discovered they did not give us 2 double beds as... More 

Helpful?
1 Thank travelistaconfamilia
Ontario
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 23, 2009

I was staying at the Sands for a 3 week break and sadly needed medical help during my last week. My Spanish is very poor and communication was difficult. The management and staff at the Sands did everything possible to help with my medical treatment and to communicate information with my family back home. I am particularly grateful to Raphael... More 

Helpful?
4 Thank SoloExplorerCanada
Long Island City
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 8, 2009

That's a decent hotel, howver do not expect the kind of luxury that you would even find in a 2 star hotel. Most furniture looked old, but fulfilled their purpose.

Helpful?
1 Thank olwagner
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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Excellent Location, 3 blcoks from Diana circle, 100 mts. is the beach, 2 blcoks from Diana Shopping Center,7 minutes from central station, 25 minutes from La Quebrada, 30 minutes from Airport, everything is around us.this family-friendly hotel offers comfortable amenities such as free home breakfast, wireless internet access,air-conditioned guestrooms.Guests can relax in the hotel's landscaped gardens or go for a swim in the outdoor pool. Kids can play of miniature golf or play on the on-site playground. ... more   less 

Additional Information about Sands Acapulco Hotel & Bungalows

Address: Avenida Costera Miguel Aleman 178 | Frac. Magallanes, Acapulco 39670, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $33 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sands Acapulco Hotel & Bungalows 2.5*
Number of rooms: 93
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Also Known As:
Sands Hotel Acapulco
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