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Holiday Inn Resort Acapulco

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Holiday Inn Resort Acapulco
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320 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Mumbai (Bombay), India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016

Great hotel with a superb view to the beach, good buffet breakfast, great internet speed at all locations of hotel. Super pool with poolside restaurant. Clean & safe hotel with all ameneties. There is a cool access to the beach & within 2 minutes you can be at the beach.

Helpful?
Thank Amit27India
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Amit27India Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Monticello, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 3, 2016 via mobile

My family and I stayed here for three nights. It's a good hotel. Quiet, clean and the staff are friendly. Nothing fancy about this hotel but, it's a very family friendly. Has a family pool and an adult pool. There is a bar by the adult pool. Also the hotel has a very beautiful view to the ocean and access... More 

Helpful?
Thank Bienaventurada1
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Bienaventurada1 We are happy that all your atay with ous was a great experience, we thank you fot all your time and feedback, hope we can see you soon here in Acapulco again. If you have fany question don´t hesitate to contact us. Sincerely Francisco Palomo Markting Manager Optima Hoteles de México More 

Charlotte, North Carolina
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 28, 2016 via mobile

The hotel is located in the Costanera where you can go outside and walk, good location. The service was excellent, people were friendly. However it doesn't have beach area, it has two pools one for children and one for adults, the problem is that kids are everywhere and you cannot relax. The rooms are clean but sheets were little old... More 

Helpful?
Thank cecismini
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear cecismini Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Level Contributor
6 reviews
4 of 5 stars Reviewed May 21, 2016 via mobile

stayd at the holiday in resort for one night decent hotel for the price you pay, nice and quite nice little beach area infront good food very nice view to the beach nice pool bar friendly staff hot weather

Helpful?
Thank Jose N
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Jose N We appreciate it all your time and feedback, we thank you for all and our staff is happy to know you had a great time here in Acapulco, hope we can see you soon here. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

San Antonio, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 21, 2016

in the beach, nice restaurant, friendly people from the front desk to the house keeper with the beautiful smile, the rooms clean and bed comfortable, restaurant close by safe plece to be.........A place to be ACAPULCO

Helpful?
Thank luis g
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear luis g Thank you for all your time and feedback we appreciate ir alot, hope you had a great experience and will be nice too see you soon here in Acapulco. Have a nice trip home and safe. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Mexico
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 2, 2016

The hotel is a bit old, the elevators take FOREVER to arrive and only 2 bring you to the restaurant/pool area. Plus, the aircon is too damn noisy! Either you sleep well and melt, or you barely sleep in a "cool" room with no hot water in a low occupation season.

Helpful?
Thank Princesa54
hotelesoptima, Gerente General at Holiday Inn Resort Acapulco, responded to this review

Dear Princesa54 I appreciate your comments about the issues you have experienced with us during your last stay. We feel very sorry and we have taken immediate actions to prevent any future problems with these inconveniences. Therefore we want to invite you and visit us in the near future to assure you a wonderful stay and exceptional service enjoying our... More 

Travelers are raving about these Acapulco hotels

mexico city
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed April 1, 2016

We come to Acapulco once a year or so ... for many years. We've tried numerous other hotels, visited friends in THEIR various hotels, and this is always the "go-to" choice for us now. They are eager to keep their customers, so they do all the upgrades and meticulous upkeep required to keep the facilities in good condition ... unlike... More 

Helpful?
1 Thank Rick S
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Rick S We thank you for all your detail feedback and all your time, we are happy that all your trip was a positive one, all this comments helps al lot buy sure will help all tripadvisor community. Hope we can see you soon here in Holiday Inn Acapiulco Resort. Have a nice day. Sincerely Francisco Palomo MArketing Manager... More 

Jackson, Tennessee
1 review
4 of 5 stars Reviewed March 27, 2016

We only spent one night here on our way over to the Grand Mayan property, but the hotel was very adequate. The staff was great and helpful. The location was good right on the bay. Breakfast buffet was good and not very expensive. Rooms are just hotel rooms that have been repainted a few times, but gives you a good... More 

Helpful?
Thank adduncan78
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear adduncan78 Thank you for all your feedback all our staff aprreciate it, hope you had a great trip back home and hopfully you come back to Acapulco and book with us. Have a great week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Corsham, United Kingdom
Level Contributor
99 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 19, 2016 via mobile

For the great room rate and staff, I want to score the hotel higher than average but the rooms and hotel are a bit dated, only 1 pool area was open during our stay. However it's in a great location for the strip with lots of bars and a safe ten minute walk to the Galeria shopping. Views are lovely.... More 

Helpful?
Thank SunforSarah
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear SunforSarah Thank you for your time and feedback from your stay in our hotel here in Acapulco. This help all tripadvisor community for all opinions and reviews for future stays and planning vacations, hope we can see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Largo, Florida
Level Contributor
102 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed February 10, 2016

This is a nice hotel for families. There are two pools and Mexican families spend a lot of time in the water looking out for their children. The rooms are simple and offer a nice view of Acapulco Bay. Housekeeping staff are excellent. The pool bar staff make awesome drinks. I am planning a return visit in two months.

Helpful?
Thank DIZIEHOLLINA
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear DIZIEHOLLINA Thank you for all your feedcack we appreciate it alot for all your comments this will help us. Hope we can see you soon in your next trip to Acapulco. Have a Nice Day Sincerly Francisco Palomo Marketing Manager Optima Hoteles de México More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Acapulco Resort Hotel, in Acapulco, Guerrero, Mexico, is a Four Star Hotel with 220 comfortable Rooms (Single, Double and King View), which you can easily book through these modern booking systems online.Specially designed for leisure travelers, Acapulco Resort also meets all business travelers’ needs since it’s located in the heart of Acapulco. With rooms in front of the worldwide known Playa Condesa, the Hotel shares the exceptional atmosphere of Acapulco Dorado and it’s located a few steps from the Convention Center, which will allow you to enjoy the best without losing time going from one place to another.Enjoy at our facilities, where you will find a pool, gym, function rooms, restaurant and fully-equipped first class meeting rooms. Our services include free wireless internet access in the whole hotel, air conditioning, elevators and wheelchair access, nonsmoking and smoking rooms, safe box, parking lot with valet parking, transportation to the airport with extra cost, dry cleaning service and the most important: the service of friendly bilingual personnelAcapulco is part of the famous “Triangulo del Sol” (Sun Triangle) and it’s one of the most visited tourist destinations in the country. Here you will find endless beaches, restaurants, bars, stores and all kind of first class tourist services. ... more   less 

Additional Information about Holiday Inn Resort Acapulco

Address: Avenida Costera Miguel Aleman 2311, Acapulco 39690, Mexico (Formerly Fiesta Inn Acapulco)
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $48 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Acapulco 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Resort Acapulco Hotel Acapulco
Fiesta Hotel Acapulco
Acapulco Fiesta Hotel
Fiesta Acapulco
Fiesta Inn Acapulco
Hotel Style:
#3 Business Hotel in Acapulco
#5 Best Value Hotel in Acapulco
#6 Spa Hotel in Acapulco
#7 On the Beach Hotel in Acapulco
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