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Holiday Inn Resort Acapulco

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Traveler (175)
Panoramas (57)
Pool & Beach (125)
Acapulco Resort Hotel, in Acapulco, Guerrero, Mexico, is a Four Star Hotel with 220 comfortable Rooms (Single, Double and King View), which you can easily book through these modern booking systems online.Specially designed for leisure travelers, Acapulco Resort also meets all business travelers’ needs since it’s located in the heart of Acapulco. With rooms in front of the worldwide known Playa Condesa, the Hotel shares the exceptional atmosphere of Acapulco Dorado and it’s located a few steps from the Convention Center, which will allow you to enjoy the best without losing time going from one place to another.Enjoy at our facilities, where you will find a pool, gym, function rooms, restaurant and fully-equipped first class meeting rooms. Our services include free wireless internet access in the whole hotel, air conditioning, elevators and wheelchair access, nonsmoking and smoking rooms, safe box, parking lot with valet parking, transportation to the airport with extra cost, dry cleaning service and the most important: the service of friendly bilingual personnelAcapulco is part of the famous “Triangulo del Sol” (Sun Triangle) and it’s one of the most visited tourist destinations in the country. Here you will find endless beaches, restaurants, bars, stores and all kind of first class tourist services.
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Property amenities
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Harbor View
Centrally Located
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Popular mentions
My daughter was enchanted with the waters, from the outside world, a spectacle! the food is typical of the area, the firo was fantastic, wonderful place! indicate!!!!! the coolest tourist spot, are the ones that let you walk with quadriculas and monomotors, fantastic!
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so i have had good visits to holiday inn before when my husband goes on vacation to visit his family i always get holiday inn but this time it was the worst customer service was the worst even when i talked over the phone with them i understand they have to charge extra if i
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Response from IHGService, Guest Relations Manager at Holiday Inn Resort Acapulco
Responded 4 weeks ago
Hello Vanessa M, Thank you for your review regarding your recent stay at Holiday Inn Acapulco, Mexico. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Orlando A. Case Manager IHGService
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My wife and I really enjoyed this hotel! Had a room on the bay side overlooking the sea from the balcony. The service was exceptional! Everyone went out of their way to make sure we had a nice time. The food was great at the hotel and there a plenty of places to walk to for
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HotelView is good.Food is good too. Rooms need renovations. No refrigerator in room. Hello after couldn't pass easy in Wash basin, no proper hot water, elevator door may not open some time. Be careful if wish to go in sea.
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Response from IHGService, Guest Relations Manager at Holiday Inn Resort Acapulco
Responded Oct 16, 2018
Hi N J, Thank you for your recent stay with us, and for taking the time to post your feedback. I am elated to learn we were able to positively impress you with our room view and food items. We always aim to offer the best hotel experience and personalized service to our guest. I am sorry for the discomfort caused by the room amenities. I do understand your frustration and upgrades are considered by the In-House maintenance team. Scheduled checking will be done on a daily basis. Again, thank you for your feedback. I do hope you choose to stay with us in the future again so we can show you a more valuable hotel experience. Best, Zel N. Case Manager IHGService
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This hotel is getting a bit tired, needs upgrading. The bed was super comfy and the room had a great view of the sea, Breakfast was okay, egg station good, however no bacon. Location is good and there are some good restaurants nearby.
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Response from Gerencia189, Public Relations Manager at Holiday Inn Resort Acapulco
Responded Jun 25, 2018
Hello,MozzaAdelaide thanks for your stay in our hotel, Hope you come back soon , we appreciate your comments in order to upgrade our service. Best Rewards
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Resort Acapulco
The Suite at the Holiday Inn Resort Acapulco
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Resort Acapulco
The Superior Room at the Holiday Inn Resort Acapulco
Professional photo exclusively commissioned by TripAdvisorHoliday Inn Resort Acapulco
The Handicap Room at the Holiday Inn Resort Acapulco
Vue de la chambre
Our killer view
Can't give you a definitive answer to that question. I'd suggest that you call or email the hotel 'directly'. From Canada: 011-52-744-435-0500 Ask for someone who speaks English if you don't speak Spanish. I have the General Manager's email address (as given to me by the front office staff), but TripAdvisor's restrictions won't allow me to include it here. I can send it to you via TA's private message system if you'd like it. As was mentioned in our recent review, refrigerators are NOT standard in any of the rooms; but if you're planning to stay for a month, I would assume that they'd be glad to make the necessary arrangements. Good luck.
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En el paquete esta incluida la transportacion del aerouerto al hotel del del hotel al aeropuerto.
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Distance to Condesa area?
Hi StaminaK Holiday Inn Acapulco Resort is located in this area called Playa Condesa
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hola buen dia disculpe aceptan mascotas?
No estoy segura, durante mi estancia no vi mascotas sin embargo puedes hablar por teléfono para que el hotel te indique.
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"best views, accessibility"
"Try and get a room that ends in 16 or 17. They have wrap around balconies and marvelous views."
"Good for holidays & super pool for kids"
"For a good meal walk to Sanborns or 100% Natural."
"all room are great"
$66 - $154 (Based on Average Rates for a Standard Room)
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Fiesta Inn Acapulco
MexicoPacific CoastGuerreroAcapulco
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