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2/4/2018 2/5/2018
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    Holiday Inn Resort Acapulco

    Avenida Costera Miguel Aleman 2311, Acapulco 39690, Mexico
    +1 877-859-5095
    Hotel website
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    2/4/2018 2/5/2018
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    Traveler (142)
    Room & Suite (153)
    Pool & Beach (105)
    • Excellent27%
    • Very good37%
    • Average19%
    • Poor8%
    • Terrible9%
    Travelers talk about
    “corner room” (7 reviews)
    “better rates” (2 reviews)
    “face cloths” (2 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Resort Acapulco
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (381)
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    1 - 5 of 115 reviews

    A TripAdvisor Member
    Reviewed 3 weeks ago via mobile

    I am giving this place a 1 star, since 0 stars is not an options. So many problems: leaking bathroom, no fridge, only 2 towels, no wash clothes or hand towels, our room wasn’t serviced until after 3pm 3/4 of our stay, and to top...More

    Thank A TripAdvisor Member
    Response from IHGService, Guest Relations Manager at Holiday Inn Resort AcapulcoResponded 1 week ago

    Dear Valued Guest, Thank you for your recent stay and for providing us a review. I'm sorry for any inconvenience you may have experienced due to the poor condition of the room and unacceptable service from our valet. Let me assure you that we want...More

    Reviewed August 18, 2017 via mobile

    It is very good view next beach and bathroom is normal, but breakfast worth only about 5-10USD, it was a little dirty water in swimming pool. They asked ID or PP to Billie pingpong racket it is nonsense.

    Thank thinkgenius
    Reviewed July 18, 2017

    I should have known that this would not be a great stay upon walking into the lobby, windowless, boiling hot (no A/C...in Acapulco!), stuffy and cheerless. The service at the front desk was fine, that is why the rating isn't one star. My room had...More

    Thank MRCreach
    Response from IHGService, Guest Relations Manager at Holiday Inn Resort AcapulcoResponded August 1, 2017

    Hello MRCreach! It was our pleasure to accommodate you, and we appreciate you sharing your thoughts. We are always proud of our hotel staff and I'm sure they'll be equally pleased to know you appreciate their efforts. While your stay was satisfactory in most part,...More

    Reviewed July 16, 2017 via mobile

    It's the worst resort I ever seen.This resort is put a bad reputation to Holiday inn.Prices the same but the quality of service is very poor.We asked for pizza to the pole and the waitress brought us chip pizza from the store.More

    1  Thank Viktoriya K
    Response from IHGService, Guest Relations Manager at Holiday Inn Resort AcapulcoResponded July 30, 2017

    Hi Viktoriya K, Thank you for posting a candid feedback from your recent stay with us. Our goal has always been to provide our guests with the best hospitality service, however, I was concerned to see that you were not impressed with the level of...More

    Reviewed March 23, 2017

    Since January 2005, we've enjoyed 10 vacations at this facility; and we're glad to say that it's still our hotel of choice when we travel to Acapulco. Our most recent two-week stay, in February 2017, was just as enjoyable as the previous nine; and we're...More

    4  Thank RonVal
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    • Price range
    • $63 - $140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Acapulco
    • #9 Best Value Hotel in Acapulco
    • #9 Spa Hotel in Acapulco
    • #15 On the Beach Hotel in Acapulco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 224
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Holiday Inn Resort Acapulco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Pacific Coast >
    • Guerrero >
    • Acapulco
    • Also Known As
    • Holiday Inn Resort Acapulco Hotel Acapulco ,
    • Fiesta Hotel Acapulco ,
    • Acapulco Fiesta Hotel ,
    • Fiesta Acapulco ,
    • Fiesta Inn Acapulco
    Add Photo Photos
    Traveler (142)
    Room & Suite (153)
    Pool & Beach (105)
    Dining (51)
    Hotel & Grounds (149)
    Business Center & Event Rooms (4)
    Bathroom (1)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    May 15, 2017|
    AnswerShow all 2 answers
    Response from RonVal | Reviewed this property |
    Can't give you a definitive answer to that question. I'd suggest that you call or email the hotel 'directly'. From Canada: 011-52-744-435-0500 Ask for someone who speaks English if you don't speak Spanish. I have the... More
    Catherine S
    March 2, 2016|
    AnswerShow all 4 answers
    Response from Boxita2013 | Reviewed this property |
    En el paquete esta incluida la transportacion del aerouerto al hotel del del hotel al aeropuerto.
    Google Translation
    Room Tips
    "Try and get a room that ends in 16 or 17. They have wrap around balconies and marvelous views."
    Read review
    "Good for holidays & super pool for kids"
    Read review
    "For a good meal walk to Sanborns or 100% Natural."
    Read review
    "all room are great"
    Read review
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