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Park Royal Acapulco

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Traveler (439)
Pool & Beach (80)
Room & Suite (79)
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Overview
  • Excellent33%
  • Very good26%
  • Average20%
  • Poor11%
  • Terrible10%
Travelers talk about
“el pescador”(8 reviews)
“la trattoria”(6 reviews)
“private beach”(17 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (1,048)
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190 results
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16
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LanguageEnglish
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35
63
43
33
16
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All reviewsel pescadorla trattoriaprivate beachbahia restaurantbeach volleyballall inclusive feebus stopspeak englishtime sharehamburgermain restaurantview of the baylobby areastar resortmexico citymanuelappliances
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1 - 5 of 190 reviews
Reviewed 2 weeks ago

We were welcome warmly. The people are friendly. However, the first night we burned up because the AC did not work properly. I reported it to three different people and it was not fix. So every two hours I had to get up and adjust...More

Review collected in partnership with this hotel
Thank Thomas S
Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 2 weeks ago

Thank you very much for your comments and we apologize for the inconveniences that I have during your stay. I appreciate your appreciation for the service provided by our collaborators. Please, allow us to improve your perspective on our hotel in your next visit, it...More

Reviewed 2 weeks ago via mobile

Obed fin the best experiences ever! The attention from staff where beyond expectations! Worldwide Education and staff Ian miren than happy, rested and ready for our next visit to Royal park Acapulco! Special thanks to Janat Nava for her great organization and attentions and the...More

Thank Oscar O
Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 2 weeks ago

I appreciate the confidence in Park Royal Acapulco. It is a pleasure to know that the attention received was even better than expected, it is very gratifying to know how much I enjoy your stay. We would be pleased to receive you again on your...More

Reviewed 3 weeks ago

No air conditioner at lobby and some restaurants No night entertainment, it was full so many people was at the pool, it was a big waiting list at almost any event o restaurant, because of whether beach events were suspended, so nothing to do

Review collected in partnership with this hotel
Thank normedina
Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded 3 weeks ago

Your opinion is very valuable to us. I offer you a sincere apology for the inconveniences he mentions. Rest assured that we are already following up. I hope you give us the opportunity to receive it again at Park Royal Acapulco.

Reviewed April 22, 2018

All inclusive fee was well worth it. There is a beach but very small. During the week the population dwindles. This resort is popular among locals for the weekends. Staff does speak English and can understand any needs but Spanish would be helpful.

Review collected in partnership with RCI
Thank kellynshaffer
Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded April 23, 2018

Thank you for staying at Park Royal Acapulco. It is very gratifying to know that I really enjoy our facilities and services. It will be a pleasure to receive you again at our hotel.

Reviewed February 26, 2018

We hosted a private party at a close venue from the hotel. We had to accommodate more than 100 guests and Park Royal and its staff made the whole ordeal super easy and smooth. Personally, my room was perfect with the most amazing view. The...More

2  Thank betza9
Response from Gabriel Z, Gerente at Park Royal AcapulcoResponded February 27, 2018

It was a pleasure to receive it at Park Royal Acapulco. We appreciate your comments and your appreciation of the service of our collaborators. We look forward to your next visit.

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$117 - $311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Acapulco
#13 On the Beach Hotel in Acapulco
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$117 - $311 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Acapulco
#13 On the Beach Hotel in Acapulco
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (439)
Pool & Beach (80)
Room & Suite (79)
Dining (39)
Family and Play Areas (10)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Nichole H
December 14, 2016|
AnswerShow all 2 answers
Response from Gabriel Z | Property representative |
Yes,we have a Kids Club, the schedule is from 11:00 am to 6:00 pm, everyday except Tuesdays.
0
Votes
Google Translation
Steph H
October 13, 2016|
Answer
Response from Sebas H |
Dear Steph, isn´t possible access to other beaches
0
Votes
Val J
October 1, 2016|
AnswerShow all 2 answers
Response from Val J | Reviewed this property |
Thank you
0
Votes
Room Tips
"No wash clothes as in most Mexican hotels."
Read review
"Be specific that you want a good location not too far with comfortable beds and an air con that works well!"
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"We had a room that overlooked the pool and the beach. Wonderful view."
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"Add a few English options to the TV programming or upgrade your wifi so as to allow for streaming. Not that..."
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