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It was a little difficult for me to decide its score, but I'll explain why I'm giving 5 stars. About the facilities, Ritz hotel is not by far the most luxurious hotel you can find in Acapulco but it accomplishes with the necessary to be...More
Thank Fernando D
Response from Jorge A, Admin de Redes Sociales at Ritz AcapulcoResponded June 12, 2017
Dear Fernando, thank you very much for your preference and kind comments which motivate us to continue improving day by day, thanks for your recommendations and with pleasure we hope to visit again, greetings.
I took my wife and two boys to the Ritz Acapulco from March 8 - 22, 2017 for a small vacation during spring break. The description of the hotel and services is a little deceptive from the vacation ads but after getting past the initial...More
3 Thank Foolishfather
Response from Jorge A, Admin de Redes Sociales. at Ritz AcapulcoResponded March 27, 2017
Dear Foolishfather and appreciable family thank you very much for your visit, kind comments and congratulations to our colleagues, it has been a pleasure to serve you and with pleasure we hope to return to visit us, we are at your orders, greetings.
The service and the view were great, however, they need to reinvest in their rooms that honestly, look old. Yes, it was a pleasant and comfortable stay, but invest a few dollars on giving the guests a better television, more plugins for cell phones or...More
2 Thank Fernando O
Response from Jorge A, Admin de Redes Sociales. at Ritz AcapulcoResponded March 8, 2017
Thank you for your preference and kind comments which we will take into account to improve the points you mention, we are glad to hope that you visit us again, regards.
-the staff pleasant and helpful.
-room was clean, bright and cheery. (Make sure you bring your own hair dryer as the room is not equipped)
-Beach service was great (umbrellas and loungers)
-food in the buffet restaurant was very good
-the a la carte restaurant...More
2 Thank Miseymomma
Response from Jorge A, Admin. de Redes Sociales. at Ritz AcapulcoResponded January 23, 2017
Dear Miseymomma, thank you very much for your kind visit and kind comments, which we will take into account to improve the quality of our services, gladly hope to return to visit us, best regards.
This hotel is right on the main strip. All rooms are ocean view and the views are gorgeous especially at night when the mountains are lit up. Found the pool water to be too warm but it's a very nice pool. The food was delicious....More
Thank Anna J
Response from Jorge A, Admin de Redes Sociales. at Ritz AcapulcoResponded November 23, 2016
Dear Anna J,
Thank you very much for your visit and comments, we are glad to see you again, we are at your service.
$109 - $225 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Top resorts Hotel in Acapulco
Non-Smoking Rooms ,
Number of rooms
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