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El Tropicano Acapulco

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El Tropicano Acapulco
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55 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Ottawa, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 11, 2016

The first 2 nights we did not have a nice view, we were facing the back of the hotel. We asked the management to change our room for a view of the pool, which they did for a little extra money. It was much nicer. There is a nice beach just across the street, but we stayed at the pool... More 

Helpful?
1 Thank Denise883
Maryhill, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 16, 2015

Staff is great, working on making things better. New beds & tvs this year. Always there to fix what needs to be fixed. Cant say enough about the staff and management. Most speak fluent english and will take the time to help you with your spanish. Makes you feel like family!!

Helpful?
1 Thank CanadianChiChi
Toronto, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 13, 2015 via mobile

Clean hotel but very run down. Very old, beat up furniture in rooms. Sheets fall off beds as soon as you lay down. Mattresses hard and pillows very small. The staff were very nice and most spoke some English. The wait staff at the Restaurant were all very good and professional We had a lot of trouble with air conditioning... More 

Helpful?
2 Thank xolomom

Travelers are raving about these Acapulco hotels

Brantford, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 6, 2014

El Tropicano is a decent hotel. You have to remember where you are and at what cost. If you want a 5 star resort, then pay for it. This hotel meets your needs in every way at a cost that is respectable. Close to all amenities and enjoyed the Pizza Hut down the street :)

Helpful?
5 Thank Jason L
Orange, Virginia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 3, 2013

I can only say this: I stayed at the Tropicano with groups of students from Woodberry Forest School in Virginia/USA numbering from 12 - 21 students for many years, a total of 18 times starting in 1989 ; we ALWAYS found the facilities completely adequate, breakfast buffet good and ample, and the staff(beginning with Cesar Galindo in reservations to Ruben... More 

Helpful?
Thank Esoudek
scarborough
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 24, 2012

Transfer to the hotel from airport about 30 minutes. An old hotel at the beginning of Costera. About 350 m from the beach. Costera is very busy 6 lanes street which is difficult to cross when you go to the beach. Rooms are small, no bath tubs - just shower. Hot water is not always, however a cold water is... More 

Helpful?
7 Thank ScarboroughForester
Bruno
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 3, 2012

We just returned from this dump of a hotel and never in my life have I ever experienced such a bad hotel if you can call it that. The food was God awful, daily the same, the room was horrendous! The mattress we do not even want to talk about, The shower was so small you could not soap yourself... More 

Helpful?
3 Thank Bruno B
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2011

We stayed for three nights at the el tropicano. Both beds in our double room were invested with bed bugs! There were thin sheets and no mattress coverings along with very old and stained pillows. The bed was rock hard and the bathrooms were old and in need of repair. Stay elsewhere! Avoid the head to toe bites I am... More 

Helpful?
1 Thank Evie-363
Southport, United Kingdom
Level Contributor
133 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
Reviewed May 4, 2011

Just returned from staying at El Tropicana Hotel and it has gone down hill since we stayed there 2 years ago. The room was in poor condition with all the furniture broken or in need of repair.The closit doors were broke they just gave a small cheap bar of soap for 4 people to share no shower gel or shampoo,window... More 

Helpful?
4 Thank istanbulhero
Hamilton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2010

the hotel was not in the best shape. a little run down but at least it was clean. the cabana was really neat, you eat all meals there (always buffet), however i found the food to be mediocre. what was nice was that since it was just a hotel, not resort, you got to get out and actually see the... More 

Helpful?
1 Thank LetiziaD
Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Casual Hotel located 1 block from beach, 10 minutes from downtown & 20 minutes from airport. ... more   less 

Additional Information about El Tropicano Acapulco

Address: Avenida Costera Miguel Aleman No. 20, Acapulco 39850, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $33 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Tropicano Acapulco 2.5*
Number of rooms: 127
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Also Known As:
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
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Questions & Answers

Here's what travelers have asked, with answers from El Tropicano Acapulco staff and other travelers.
1 question
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Questions? Get answers from El Tropicano Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are not satisfied with your room, please notify the management. They will be pleased to help you.”
 of 5 bubbles Denise883, Mar 11, 2016 | Read review
“Select rooms on the second floor, back section, adjacent to Wal-Mart(not the street side)”
 of 5 bubbles Esoudek, Feb 3, 2013 | Read review
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Questions? Get answers from hotel staff and past guests. Ask a question
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