Finding an ideal family-friendly hotel in Acapulco does not have to be difficult. Welcome to Emporio Acapulco Hotel, a nice option for travelers like you.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to room service and a concierge while staying at Hotel Emporio Acapulco. In addition, Emporio Acapulco Hotel offers a pool and an on-site restaurant, which will help make your Acapulco trip additionally gratifying. And, as an added convenience, there is parking available to guests.
Close to some of Acapulco's most popular landmarks, such as Parque de la Reina (0.9 mi) and La Catedral (1.9 mi), Emporio Acapulco Hotel is a great destination for tourists.
If you like barbeque restaurants, Hotel Emporio Acapulco is conveniently located near Pollo Caliente, Texas Ribs Costera, and Chikilikes Oyster bar.
During your visit, be sure to check out popular attractions like Parque Papagayo (0.9 mi) and Costera (0.1 mi), which are all within walking distance of the hotel.
Emporio Acapulco Hotel puts the best of Acapulco at your fingertips, making your stay both relaxing and enjoyable.
Front Desk Help was horrible. The check in process took forever even though RCI assured me they had sent over my information. The check in staff was not friendly or accommodating, there was no sense of service. However the rest of the staff won me over, the bell boy, the waiters at the main restaurant and the pool were amazing. The Spa was also a delightful experience, their staff was attentive, friendly and extremely professional. There was some noise on weekends coming from the parties held at the beach since we had a view from our balcony. Lots of events at the beach during the weekend. But overall the access to the beach was clean and clear. Felt completely safe and taken care of regarding COVID procedures.
The location is great, right on the beach with a nice pool. And staff is friendly. Unfortunately too many negatives. Room has 1 outlet, if you want to charge more then one phone, you have to bring your own strip. The light on the balcony was out and couldn’t get it fixed. The website says they do Covid-19 testing on-site, they don’t. Tried to ask about it, they tried to send me somewhere for 4,000 pesos. Two doors down is a clinic that does it in 30 minutes for 450 pesos. Also, no one on staff speaks any English, makes it difficult when there is a problem. Had to rely on phone translator. So while the location is nice, it is 3 star at best. Many nicer options available
Excelente service and attention from Luis Moyado, waiter at the adult pool area. Overall good visit but the rest of the waiter staff should aspire to a better treatment. Rooms should be modernized. Good hotel.
This hotel is a great. Rooms nice and clean. We arrived early and they got us a room as soon as possible. Breakfast is buffet style with a variety of food. Servers at the buffet are very helpful and on the spot to give you what you want. I would most definitely stay here again.
The rooms are in really good shape and they have a lot of space and the room service is really good every time we go out we come back to our room and is has been cleaned and the pool is really nice it has a lot of space to play and the pool side service is really good