We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Emporio Acapulco Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Emporio Acapulco Hotel
Emporio Acapulco Hotel
Panoramas (15)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

893 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 320: English reviews
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

These my Thierd time And same problems Air-condition is very week So the rooms is so hot The taps and wc is very old also doors And Closets Balcon doors cant close it Lamps in the swim pool is not fixed well So we was swim with cables of electric On other side has good view on sea side But... More 

Helpful?
Thank Helmi A
Dominican Republic
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a wonderful Hotel yet I found a very funny picture of the tent card of their Bufet and I would recommend them hiring a bilingual Food and Beverages secretary. Best Regards. A 2-minute walk from Isla El Morro, this relaxed, bayside resort is 8 km from Caletilla Beach and 14 km from Playa Majahua. Offering balconies with ocean... More 

Helpful?
Thank Caribbeangeorge
Los Angeles, California
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

I just got back with my family from Emporio Hotel in Acapulco. I had already stayed 2 years ago and decided to stay again this trip. I really like it here. The staff are always so courteous and friendly especially our housekeeper Carolina. What a sweet and hardworking woman she is. She kept our room so clean throughout our stay.... More 

Helpful?
Thank Magdalena1231
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we will work to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future. More 

Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

The hotel is beautiful and welcoming. The staff was extremely friendly and helpful. The rooms were clean and the view out of this world. Loved spending time in the balcony. The beds were comfortable. One night we order pizza and they help us by making the call for us. The location was great!!! With in walking distance to the mercadito... More 

Helpful?
Thank LosViajerosEnamorados
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we will work to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future. More 

Calif.
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

Second time staying at this hotel and loved every minute of it. Great central location & great comfortable rooms/beds. Ocean view room...loved it. My family truly enjoyed our stay. Great pools & awesome beach area. Outstanding customer services; courtesy staff.

Helpful?
Thank maritruj
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We welcome your comments; we do our best to ensure that all our guests enjoy their stay and rest. We hope to have the opportunity to welcome you again in the near future. More 

Eagle Pass, Texas, United States
Level Contributor
74 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 30, 2016

We very much enjoyed this hotel. It is in the heart of the city, right next to the beach with beach access. Rooms were clean and comfortable, though not uber luxurious. The pools were excellent, particularly the adult only pool. Service was great. One of the night managers: Michelle , was amazing! He was super helpful and always courteous.

Helpful?
Thank dvnnov
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future. More 

San Diego, California
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 25, 2016

Wanted to see Acapulco since I saw the Elvis movie when I was a kid. Finally was able to and had to stay here. Great location, great views, great pool areas. The rooms are a little musty as are a lot of hotel rooms in tropical areas. But the beds were comfortable and the TV had a lot of channels,... More 

Helpful?
Thank lb12_12
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference we do our best to ensure that all our guests enjoy their stay and rest, we hope to have the opportunity to welcome you again in your home in the near future. More 

Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 14, 2016 via mobile

Great Place - would highly recommend choosing this hotel above others in the area. The pools and beaches are perfect. We appreciated the free beds around the pool that was adults only. The kid friendly lazy river pool and pool bar was fun too. The hotel is modern and clean.

Helpful?
Thank KenandKim2007
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we will work to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future. More 

London, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 26, 2016 via mobile

An impressive hotel from the moment we arrived. The front desk and the hotel staff were very efficient and helpful. Our room was beautiful, with a full size fridge, microwave, coffee maker, and all rooms have an ocean view. Very comfortable beds! Resteraunts were excellent so was the waiter staff. I loved the adult pools and the covered cabana beds... More 

Helpful?
Thank julie C
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference, we make our best effort to guarantee quality services and we will tell to our staff your service satisfaction, we hope to have the opportunity to welcome you again in your home in the near future. More 

London, United Kingdom
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed April 6, 2016

This was a nice place to stay. We had a B&B option, with a large selection for breakfast that included both mexican and international dishes. The food was good and served for extended periods in the morning (7.30-12). This made having lunch optional. The pools were really great, with a section for over 18s which made the trip even better;... More 

Helpful?
Thank Jeremy H
Emporio A, Director General at Emporio Acapulco Hotel, responded to this review

We appreciate the comments from your recently stay and your preference we do our best to ensure that all our guests enjoy their stay and rest, we hope to have the opportunity to welcome you again in your home in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

971 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (629)
Viewed
View from Room (71)
Viewed
Hotel & Grounds (100)
Viewed
Pool/Beach Area (149)
Viewed
Room/Suite (59)
Viewed
Bathroom (10)
Viewed
Dining (16)
Viewed
Family/Play Areas (5)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (217)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (294)
Viewed
Amenities (70)
Viewed
Beach (21)
Viewed
Pool (46)
Viewed
Dining (95)
Viewed
Standard Room (45)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (2)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (2)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Acapulco hotels
0.2 mi away
Crowne Plaza Acapulco
Crowne Plaza Acapulco
#11 of 178 in Acapulco
3.5 of 5 stars 841 reviews
0.5 mi away
Fiesta Americana Villas Acapulco
7.4 mi away
Princess Mundo Imperial
Princess Mundo Imperial
#9 of 178 in Acapulco
3.5 of 5 stars 1,396 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Holiday Inn Resort Acapulco
Holiday Inn Resort Acapulco
#13 of 178 in Acapulco
3.5 of 5 stars 320 reviews
2.0 mi away
Grand Hotel Acapulco
Grand Hotel Acapulco
#17 of 178 in Acapulco
3.5 of 5 stars 547 reviews
7.2 mi away
Pierre Mundo Imperial
Pierre Mundo Imperial
#10 of 178 in Acapulco
4.0 of 5 stars 555 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Texas Ribs Costera
Texas Ribs Costera
Cuisines: American, Barbecue
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Emporio Acapulco Hotel

Address: Avenida Costera Miguel Aleman 121 | Fracc Magallanes, Acapulco 39670, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $69 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Acapulco Hotel 3.5*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Travelocity, Hotels.com, Orbitz, Expedia, Odigeo, Priceline and Jetsetter so you can book your Emporio Acapulco Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emporio Hotel Acapulco
Acapulco Emporio Hotel
Emporio Acapulco
Hotel Emporio Acapulco
Hotel Style:
#3 On the Beach Hotel in Acapulco
#4 Spa Hotel in Acapulco
#14 Best Value Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay