We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Pierre Mundo Imperial

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Pierre Mundo Imperial
Pierre Mundo Imperial
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

565 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 176: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

While staying at Princess Mundo Imperial Sept 9th to 14th we found that some on site restaurants were closed. We were told this was due to being very quiet and we could use either Pierre Mundo or Resort Mundo Imperial with free transport. We had eaten in the Traviola in Princess Mundo for our first two nights and it was... More 

Helpful?
Thank mitchell37
PierreMundoImperial, Manager at Pierre Mundo Imperial, responded to this review

Wow! Thank you Mitchell37 for this incredible review, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Volkmar Holzner General Manager More 

Mexico City, Mexico
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 7th visit to the Pierre, and things are improving. The first thing you notice is there's now a conceirge to greet you when you arrive, instead of just the valet parking staff, and that's impressive. This time we had a first floor deluxe room in the two-story block to the left of the breakfast restaurant. The room... More 

Helpful?
Thank Neil M
Curitiba, PR
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

Good hotel. Very beautiful, in front of the beach. A good place to stay to have a time to relaxing. There is a swimming pool outside. The prices of the restaurant are expensive, for a long time to stay there I think it's better to get a reservation with all included in therms of food and drinks.

Helpful?
Thank rbarretocaetano
PierreMundoImperial, Manager at Pierre Mundo Imperial, responded to this review

Thank you rbarretocaetano, I really appreciate your kind and constructive review. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! Rest assured that your feedback is being taken with extreme seriousness and timeliness and that it will be taken into consideration in our decision making process. I hope you keep us... More 

Mexico
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2016

I stayed for 4 days at this hotel (July 2016) I usually stayed her before, but this time it was a terrible experience People in front desk was not kind. They assigned me the room at 17:00 when the Check In time is 15:00 hours. They did not accept me to do a late checkout based on the time I... More 

Helpful?
1 Thank Traveler_Mexico_1000
PierreMundoImperial, Manager at Pierre Mundo Imperial, responded to this review

Dear Traveler_Mexico_1000, We truly regret the fact that your expectations were not met. I would like to share with you that we are currently in a process of change, and we are renovating our rooms in the Marquesa Tower (F Building), we are taking out the carpet in all our rooms and replacing the TVs for a modern ones. All... More 

Mexico City, Mexico
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 21, 2016

We enjoyed a very relaxing and easy going vacation. This hotel is ideal because its close to the airport and you never have to leave the grounds. The food is excellent, possibly the best hamburger and fries I have ever had! The breakfast buffet is excellent and the staff are friendly and very helpful, like in the traditional Acapulco of... More 

Helpful?
Thank Edward S
PierreMundoImperial, Director de Operaciones at Pierre Mundo Imperial, responded to this review

Dear Edward, we appreciate all the positive comments and feedback. The Pierre is a true Acapulco landmark with services and amenities that will create unique experiences. We hope to welcome you back soon. Sincerely, Pawel Kowalewski, Director of Operations. More 

Miami, Florida
Level Contributor
114 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed April 1, 2016

I stayed for three days with my family in order to enjoy Acapulco. I had stayed there and at the Princess when they belonged to Fairmont chains, and everything was usually impecable. This is the first time I've stayed since it's changed management, and some basic things seemed to have slipped. In the lobby, the reception clerk told me they... More 

Helpful?
Thank Maria G
PierreMundoImperial, Director de Operaciones at Pierre Mundo Imperial, responded to this review

Dear Maria, we are reviewing your comments with the leaders in charge of each area in order to prevent this from happening to anyone else. We are committed to providing the best experience to our guests and will work hard to make up for the shortcomings, upon your next visit. Best regards, Pawel Kowalewski, Director of Operations. More 

1 review
5 of 5 stars Reviewed March 21, 2016 via mobile

My husband and I have stayed at the Pierre for the past 23 years. We have been through all the numerous management and name brand changes over all the years. Our visit this year I can honestly say was the best one yet! Many of the former staff has remained and the new staff members are young and quite educated,... More 

Helpful?
Thank Debbie N
PierreMundoImperial, General Manager at Pierre Mundo Imperial, responded to this review

Dear Debbie N, Thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! We will see you next year! Sincerely, Volkmar Holzner General Manager More 

Mississauga, Canada
1 review
5 of 5 stars Reviewed February 18, 2016 via mobile

Great service and amenities at this resort with a private beach. My family had reservations for a luncheon on Super Bowl Sunday and still felt like VIP as the staff were expecting us and helped us through the day (special thanks to Paul!!). Food was plentiful and delicious! With six adults and a baby, we were able to find lounges... More 

Helpful?
Thank LorenaDiAdamo
PierreMundoImperial, General Manager at Pierre Mundo Imperial, responded to this review

Wow! Thank you LorenaDiAdamo for this incredible review, it is always a pleasure to hear from our guest, and when they share comments like yours, just make our day perfect! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Volkmar Holner General Manager More 

York, Pennsylvania
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed February 14, 2016

This was my third visit to the Pierre. The hotel now has a new owner and new management. NOTHING HAS CHANGED. The front desk is one of the best, I have experienced in my many years of travel. They are like "family" and take care of their repeating guest. I met several couples who have stayed at this hotel for... More 

Helpful?
Thank Ronald K
PierreMundoImperial, General Manager at Pierre Mundo Imperial, responded to this review

Ronald K thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Volkmar Holzner General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 7, 2016 via mobile

It's been a nice place to get rest and it's employees are kind and friendly people. Definitely it's an excellent option for vacations! Prices are a little high but the place is too big and nice. Food tastes delicious.

Helpful?
Thank Arita M
PierreMundoImperial, General Manager at Pierre Mundo Imperial, responded to this review

Arita M, thank you so much for your kind words about our property! Wow! What a treat to read! Is always a pleasure to hear from our guests. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Volkmar Holzner General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

504 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (224)
Viewed
Dining (10)
Viewed
View from Room (11)
Viewed
Pool/Beach Area (37)
Viewed
Hotel & Grounds (27)
Viewed
Room/Suite (28)
Viewed
Family/Play Areas (5)
Viewed
Bathroom (2)
Viewed
0:16
Videos (3)
Viewed
Other (101)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (256)
Viewed
Alberca Chapultepec (16)
Viewed
Alberca Ixtapa (14)
Viewed
Alberca Texcoco (24)
Viewed
Amenities (23)
Viewed
Beach (12)
Viewed
Casita Gardenview (43)
Viewed
Dining (103)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
Room/Suite (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Acapulco hotels
0.2 mi away
Princess Mundo Imperial
Princess Mundo Imperial
#10 of 179 in Acapulco
3.5 of 5 stars 1,420 reviews
7.3 mi away
Crowne Plaza Acapulco
Crowne Plaza Acapulco
#11 of 179 in Acapulco
3.5 of 5 stars 855 reviews
6.7 mi away
Fiesta Americana Villas Acapulco
Show Prices
Show Prices
Show Prices
7.2 mi away
Emporio Acapulco Hotel
Emporio Acapulco Hotel
#8 of 179 in Acapulco
4.0 of 5 stars 904 reviews
0.3 mi away
Mayan Palace Acapulco
Mayan Palace Acapulco
#7 of 179 in Acapulco
4.0 of 5 stars 864 reviews
6.6 mi away
Holiday Inn Resort Acapulco
Holiday Inn Resort Acapulco
#14 of 179 in Acapulco
3.5 of 5 stars 321 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Once the private hideaway of J. Paul Getty, Pierre Mundo Imperial, one of the best resorts of the country, is the perfect intimate getaway. Mexican villas, bungalows and low-rise buildings sit amidst tropical gardens overlooking three pools on Acapulco's beautiful Revolcadero Beach. Swim, golf, play tennis and enjoy our fine dining restaurants in secluded luxury at Pierre Mundo Imperial resort in Mexico. A testament to a superior experience and service levels, the Pierre Mundo Imperial hotel has been named the recipient of the prestigious AAA Four Diamond Recognition. Additionally, the prestigious publication Travel & Leisure ranked Pierre Mundo Imperial as one of the best 100 hotels in Latin America and the Caribbean, and the best resort in Acapulco. USA Today named it one of the 10 best hotels all over the world. Pierre Mundo Imperial also offers the perfect scenery for romantic weddings. Just imagine saying "yes" with the ocean as your main witness. With the soaring mountains of the Sierra Madre on one side and the crystal blue Pacific on the other, the splendid tropical paradise of Pierre Mundo Imperial Acapulco awaits you for your next event or vacation. ... more   less 

Additional Information about Pierre Mundo Imperial

Address: Av. Las Palmas s/n | Col Granjas del Marquez, Acapulco 39890, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $75 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pierre Mundo Imperial 3.5*
Number of rooms: 229
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Cheap Tickets, Expedia, HotelTravel.com, Travelocity, Odigeo, Hotwire and Jetsetter so you can book your Pierre Mundo Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Pierre Marques Hotel Acapulco
Fairmont Hotel Acapulco
Fairmont Acapulco
Pierre Marques Acapulco
Acapulco Fairmont
Hotel Style:
#4 On the Beach Hotel in Acapulco
#5 Family Hotel in Acapulco
#7 Romantic Hotel in Acapulco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay