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Pierre Mundo Imperial

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Traveler (486)
360
Panoramas (16)
Pool & Beach (140)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Once the private hideaway of J. Paul Getty, Pierre Mundo Imperial, one of the best resorts of the country, is the perfect intimate getaway. Mexican villas, bungalows and low-rise buildings sit amidst tropical gardens overlooking three pools on Acapulco's beautiful Revolcadero Beach. Swim, golf, play tennis and enjoy our fine dining restaurants in secluded luxury at Pierre Mundo Imperial resort in Mexico. A testament to a superior experience and service levels, the Pierre Mundo Imperial hotel has been named the recipient of the prestigious AAA Four Diamond Recognition. Additionally, the prestigious publication Travel & Leisure ranked Pierre Mundo Imperial as one of the best 100 hotels in Latin America and the Caribbean, and the best resort in Acapulco. USA Today named it one of the 10 best hotels all over the world. Pierre Mundo Imperial also offers the perfect scenery for romantic weddings. Just imagine saying "yes" with the ocean as your main witness. With the soaring mountains of the Sierra Madre on one side and the crystal blue Pacific on the other, the splendid tropical paradise of Pierre Mundo Imperial Acapulco awaits you for your next event or vacation.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Room service
Restaurant
Free Internet
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Golf course
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Tennis Court
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Ocean View
HOTEL CLASS
Hotel links
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Location

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Contact
Costera de las Palmas S/N Col Granjas del Marquez, Acapulco 39890 Mexico
Name/address in local language
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Getting there
Alvarez Intl Airport3 mi
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1,246Reviews
42Q+A
59Room tips
Traveler rating
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Popular mentions
A wonderful spot on the beach in Acapulco Diamante. Four swimming pools, three restaurants, offering a variety of Mexican and continental cuisine. The hotel grounds are safe, clean, and friendly, with tons of amenities. We can't wait to return!
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Review collected in partnership with this hotel
Response from PierreMundoImperial, Gerente at Pierre Mundo Imperial
Responded 3 weeks ago
Thank you Ken B for your kind words about our property. We are so glad you have enjoy your stay. We hope you keep us in mind the next time you travel to Acapulco. Sincerely, Mauricio Ramirez Resort Manager
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This hotel is very old and run down. The staff is very poorly trained and rude. The food is not edible, worst food I’m every had. Food was very low quality and usually Was cold by this time the staff figured out how to get it to the table. Rooms are dated and dirty. Overall
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Response from PierreMundoImperial, Quality Service Manager at Pierre Mundo Imperial
Responded 3 weeks ago
Dear 329coreys, I really appreciate your kind and constructive review. I would definitely follow-up, your experience is certainly not typical of the high level of service we strive to provide our guests each and every day. You can be sure that your feedback is taken seriously and that it will of course help us prevent future defects in our services. I hope that with time, you can give us another chance and come back, please consider me as your main contact for future reservations. Sincerely, Violeta Valverde Quality Department
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The property requires a renewal , the villas and bungalows got stuck on the early 90's. The asset that remains in the hotel is the personnel that is quite friendly. However, we need the honestly from the hotel management that not all the rooms are at the level that is currently
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Review collected in partnership with this hotel
Response from PierreMundoImperial, Gerente de Calidad en el Servicio at Pierre Mundo Imperial
Responded 4 weeks ago
Thank you Rodrigo, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. We truly regret the fact that your expectations were not met. Rest assured that your feedback is being taken with extreme seriousness. We hope you can give us another chance and come back any time soon. Sincerely, Violeta Valverde Quality Manager
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Pierre Mundo was great for my for my family and I. Excellent food, hospitality and people. Grounds were well maintained and we felt very safe! The service was terrific and we found the beach and pool mix to be perfect. Quite and relaxing!
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Response from PierreMundoImperial, Gerente at Pierre Mundo Imperial
Responded 4 weeks ago
Thank you Paul C for your review! We are so glad that you have enjoyed your stay. I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Mauricio Ramírez Resort Manager
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We spent a really confortable time here; the place is wide, calm, peaceful, quiet, easy to move around in, uncomplicated and child friendly It would have been nice to have been able to stay until 3:00 pm through a late check out, but Octavio at front desk sayed it wasn’t
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Response from PierreMundoImperial, Gerente at Pierre Mundo Imperial
Responded Mar 15, 2019
Dear LillySemaria, I really appreciate your kind and constructive review. Such comments are sincerely providing us with great feedback for our team. I would definitely follow-up. I hope you keep us in mind the next time you travel to Acapulco. SIncerely, Mauricio Ramirez Resort Manager
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Previous
Is there a babysitter?
Dear DaizyAshley, yes, we do have babysitter services. It is an extra service, and it has a cost. For more information, please contact our concierge, we will be more than happy to assist you. Regards, Violeta Valverde Quality Service Manager
0 votes
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Thank you for contacting us, we suggest you to contact your Concierge upon arrival. As some of the All inclusive packages apply only at the Princess. Best Regards.
1 vote
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Is this hotel directly on the beach or do you have to take a shuttle to a nearby beach?
¡Hola! We are located at the beach Revolcadero. You can check out pictures on our profile. Can we assist you with any additional information?
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which room type is with private terrace + private small swimming pool?
Yes
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Is it possible for four adults to purchase a day pass at the hotel?
Dear Nancy, yes it is possible to purchase a day pass at Pierre. The cost is $350 per adult. Best regards, Pierre Mundo Imperial
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"Go to another hotel"
"All seemed very good - you will likely need 2 rooms for family of 4 (with teenagers)"
"Very Clean rooms though the resort slightly dated. Would rate as a 4 star."
"My room was clean and loved that they had enough towels for 3 guests "
"Enjoyed our bungalow a lot."
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PRICE RANGE
$109 - $300 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont pierre marques hotel acapulcofairmont hotel acapulcofairmont acapulcopierre marques acapulcoacapulco fairmont
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
229
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