Princess Mundo Imperial
Costera de Las Palmas S/N Colonia Granjas del Marqués, Acapulco 39890 Mexico
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$91
Free cancellation until 07/09/22
$101
Free cancellation until 07/08/22
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Pool & Beach (317)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#14 of 200 in Acapulco
Location
4.4
Cleanliness
4.2
Service
4.0
Value
3.6
Princess Mundo Imperial: A WORLD FAVORITE. Located in Acapulco, consider one of the top beach destinations worldwide,offering to their visitors a warm tropical climate throughout all year. Special magic of this paradise makes Princess Mundo Imperial one of the favorite of the treavelers, located at Revolcadero Beach, at Zona Diamante consider the best area in Acapulco, just a only few minutes from the Acapulco International Airport. Traditional 15-storey Aztec pyramid-shaped building, lush gardens, 5 pools, two exclusive golf courses, fine dining restaurants and one of the largest meeting spaces in Acapulco, satisfy the wishes of the most distinguished guests of the world. Discover Pearl Perla, a luxurious building within the Princess Mundo Imperial, offers exclusive accommodations, finest facilities and services, in where contemporary design becomes sophisticated luxury - unique experience in order to satisfy our sophisticated guests.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Parking
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, Spanish
Location
Full view
42Car recommended
Grade: 42 out of 100
25Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Costera de Las Palmas S/N Colonia Granjas del Marqués, Acapulco 39890 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $45/day
4758Reviews103Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Victor is the best! He was able to help me no matter what even out of hour. We had an amazing birthday celebration because of him. I can say that he helps me more than i expected. He gaves me some doferent options to have a noce and unforgettable celebration. He asks Fryda to help us when he was not at the hotel but everything was ready and we didn't need anything else. Thank you Victor. Estayci is the best receptionist ever! She was able to help me in everything and she helps us with our extra night being always kind and gentle with a smile on her face always. Thank you Estayci. (Sorry if i misspelled your name).
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Date of stay: June 2022Trip type: Traveled
Helpful
We had an issue because the rooms given to us were too small for our family of 6. We had wished for everyone in our family to have their own bed, although because of the situation of the Check-in we were not able to get what we paid for.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
I love to go to the pools they have 5 pools so it’s perfect for families with kids, I also love that they hace a kids club its the perfect place for the kids to hang out with another kids and persons, the attention of all the workers is the best one they are really kind and respectful. More about the kids club - i went a few weeks ago to the hotel and i went with my 2 kids one is 8 and the other one is 10 they tell me that they want to go so i try one day to leave them there a few hours and they tell me that they love it they didn’t want to leave they tell me that they make so much friends and they make a lot of activities like cooking, swimming, crafts and more if you don’t let your child do one activity you only tell the staff and if you have kids that love video ganes it’s perfect too because they have a lot of video games for them. The favorite staff of my kids were Cira, Nelsy, Alan, Joshua, Alex, Israel they tell me that they play with them and were really kind. In conclusion i love this hotel and i obviously will come back. The best hotel in Acapulco.…
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
Helpful
It's only our second day into our week long stay and the facilities are well maintained and the staff is so friendly and helpful! We will definitely be returning here in the future! Would definitely recommend to family and friends!!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded 4 weeks ago
Dear 426zachv: It is a great pleasure to know that I fully enjoy your visit thank you for the time you give us with your excellent commentary. Creating a unique experience for our guests is always our main mission. It will be a great pleasure to welcome you back to your home in Acapulco. With deep gratitude, The Management
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Great service by Juan Pablo. The hotel has seem better days (it was inaugurated in 1972) but the value / price is very good. Clean rooms, great pools. Right next to the ocean. The beach needs cleansing. A lot of locals, offering food, massages. Not very annoying but remember you’re in one of the most iconic hotels in Acapulco.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded May 16, 2022
Dear Omar Trujillo: It is a great pleasure to know that I fully enjoy your visit thank you for the time you give us with your excellent commentary. Creating a unique experience for our guests is always our main mission. It will be a great pleasure to welcome you back to your home in Acapulco. With deep gratitude, The Management
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We would like to give the highest rating for our tour guide Baldo Gomez. He was excellent in every way. Extremely knowledgeable about Acapulco, warm and friendly and also, a safe driver around the city. He greatly added to our enjoyment of Acapulco. My husband and I give Baldo a Five Star rating, to be sure!
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Date of stay: April 2022
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded May 9, 2022
Estimado 301calh: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Baldo Gomez, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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+1
Super Resturant with very good food and very nice staff the dinner was delicious we order the New York steak and the staff was very helpful the hole Night Thanks you very much for the good food and stories at the table se you next time we are in Acapulco Greeting from Denmark
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded May 6, 2022
Dear loween 75: It is a great pleasure to know that I fully enjoy your visit thank you for the time you give us with your excellent commentary. Creating a unique experience for our guests is always our main mission. It will be a great pleasure to welcome you back to your home in Acapulco. With deep gratitude, The Management
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+1
We had an amazing family time there, the staff were friendly, the food was good specially the breakfast, the public areas were good, the only thing is they just have 2 restaurants for dinner, the other 2 were closed.
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Apr 22, 2022
Dear Citlalli C I thank you for the time to let us know your opinion about your stay and that you enjoyed the facilities, note of details to improve. I send you a cordial greeting hoping that we will soon give you the pleasure of giving you a great welcome back at your home in Acapulco. With deep gratitude, The Management
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Terrible I’ll think twice before booking here again , the from desk lacks off costumers services abilities, one person told I was supposed to return until 4 pm to get access to the room , when the next minute I was giving the room keys
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Apr 19, 2022
Dear Diana60659 I value your comments, they give us a way to think about making adjustments and improving. I thank you for the time to let us know your opinion about your stay, I regret to know for the inconveniences that happened, I offer the most heartfelt apology. I send a cordial greeting waiting for you in the future give us the opportunity to regain your confidence. Respectfully, Management
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Acapulco Mundo Imperial... probably the worst name in the world... at least one of the worst hotels... now under Vidanta management this hotel is terrible. It use to be soooo good in the 70s, 80s even the 90s but now is just a money business machine that does not care about the guest! You pay different for each room... and then you pay different for each level of service. You get a color bracelet according to the level you can afford. Reservations for everything. Breakfast full, swimming pool full, beach full (By the way... a beach in Mexico is always public but this hotel is taking control of it by putting huts and massages and restaurants in a public beach... an area that does not belong to them! I guess they know someone up high!). Rooms are old, not renovated, not properly mantained... noise is everywhere, Old showers, old bathrooms, old beds, old TVs!!!! Service is not bad, however they try to sell you more each time... and, there is a team trying to sell you a membership all the time! Lying about everything, to me they told me they bought Marriott!!!!!!! And therefore if I became a member all Marriotts would be available to me... Plain water is included... unless you want Perrier, then you have to pay extra, or Dovel Tequila, extra, etc... I truly recommend if you are thinking about coming to this hotel that you understand what they are about... believe me... it a dump that just keeps getting worst!…
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Date of stay: March 2022Trip type: Traveled
Helpful
Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Apr 22, 2022
Dear sergiohy2769HS I value your comments, they give us a way to think about making adjustments and improving. I thank you for the time to let us know your opinion about your stay, I regret to know for the inconveniences that happened, I offer the most heartfelt apology. I send a cordial greeting waiting for you in the future give us the opportunity to regain your confidence. Respectfully, Management
Read more
PRICE RANGE
$90 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont acapulco princess hotel acapulco, fairmont acapulco princess, acapulco princess hotel, acapulco fairmont
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
1011
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Claim Your Listing Frequently Asked Questions about Princess Mundo Imperial
What are some of the property amenities at Princess Mundo Imperial?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Princess Mundo Imperial?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Princess Mundo Imperial?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Princess Mundo Imperial?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Princess Mundo Imperial?
Conveniently located restaurants include Celeiro Brazza Grill & Churrascaria, Paititi Del Mar Restaurante & Relax, and Restaurante Bar La Choza Andaluza.
Are there opportunities to exercise at Princess Mundo Imperial?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Princess Mundo Imperial have airport transportation?
Yes, Princess Mundo Imperial offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Princess Mundo Imperial?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Princess Mundo Imperial offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Princess Mundo Imperial?
The staff speaks multiple languages, including English and Spanish.
Does Princess Mundo Imperial have any great views?
Yes, guests often enjoy the harbor view available here.