Princess Mundo Imperial (Acapulco, Mexico) - 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Beachfront
Spa
Bar/Lounge
Free Parking

About the property

Beachfront
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )

Things to do

Fitness Center with Gym / Workout Room
Pool
Restaurant
Spa
Bar/Lounge
Tennis Court
Golf course

Room types

Suites
Family Rooms
Non-Smoking Rooms

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi
Paid Internet
Public Wifi

Services

Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Free Parking
Laundry Service
Multilingual Staff
Babysitting

Official Description (provided by the hotel)

Recognized as one of the top 500 hotels in the world and top 25 resorts in Latin America by Travel & Leisure, Princess Mundo Imperil is located over the Pacific Coast on the Revolcadero Beach, 20 minutes from the bustle of downtown and a few minutes from the airport at the Acapulco Diamante Area. The exclusive complex of 480 acres offers to its guests a spectacular scenario that will enhance all the senses while you admire the magnificent 15-story Aztec pyramid-shaped building surrounded of beautiful and lush gardens containing over 750 plant species and home to a colorful assortment of swans, flamingos and tropical birds. Hear the cascades of its 5 sparkling pools and saltwater lagoon. Taste the exquisite Chef creations at any of its 5 Restaurants. Breath the most relaxing fragrances at the Spa & Salon and feel the breeze of ocean at the new Turtle Dunes Golf Course.For the guest looking for a luxury experience in Acapulco, Pearl offers exquisite accommodations and the finest services and amenities, which include: an iPod clock, 37-inch flat screen, in-room safety deposit box and more! A place where contemporary design becomes one with standard of sophisticated luxury – a memorable experience for you, your family and friends.Turtle Dunes: Our Country ClubIf you enjoy participating in sports with style, we invite you to learn more about the brand new Turtle Dunes Country Club, the centerpiece within the Princess complex, for whole-hearted golfers seeking a premium golf experience in Mexico. Learn to play like a pro from childs to adults! Turtle Dunes Country Club , to establish Lorena Ochoa's flagship teaching academy, providing members and guests with a state-of-the-art practice and learning center. ... more

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Additional Information about Princess Mundo Imperial

Address: Playa Revolcadero s/n | Col Granjas del Marquez, Acapulco 39890, Mexico

Location: Mexico > Pacific Coast > Guerrero > Acapulco

Price Range: $87 - $241 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Princess Mundo Imperial 4*

Number of rooms: 1011

Reservation Options:: TripAdvisor is proud to partner with Hotwire, Priceline, Odigeo and Jetsetter so you can book your Princess Mundo Imperial reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: The Fairmont Acapulco Princess Hotel Acapulco; Fairmont Acapulco Princess; Acapulco Princess Hotel; Acapulco Fairmont

Hotel Style:

#5 On the Beach Hotel in Acapulco

#5 Spa Hotel in Acapulco

#8 Luxury Hotel in Acapulco

#9 Family Hotel in Acapulco

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mitchell37

Newcastle upon Tyne, United Kingdom

Level

Contributor

8 reviews

3 hotel reviews

4 helpful votes

“Amazing”

Reviewed 2 weeks ago via mobile

Stayed for 25th Wedding Anniversary - Sept 9th to 14th most staff were helpful but not many spoke or understood English. The only restaurant open on site was Travolia and food was very tasty the other two were closed due to quiet seaso. but that was never shown on their website However went to Pierre Mundo by hotel bus to... More

Helpful?

Thank mitchell37

EugeneH

Mexico City

3 reviews

2 helpful votes

“Like a concentration camp”

Reviewed 3 weeks ago

I stay maybe 60+ nights a year in hotels. I was so excited to finally stay at the Princess Mundo Imperial Hotel in Acapulco. The moment we started to unload the car they started to say NO. We had a cooler with sandwiches, fruit and soda. Can’t bring it to your room. The front desk person said we had to... More

1 Thank EugeneH

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Ricky A

“Not too bad”

Reviewed 4 weeks ago

The hotel is beautiful, very good service, out in the beach u have to pay for chairs and they will tell you that money would be refunded in drinks or food which is a lie ONLY IF U CHARGE TO THE ROOM of course they don't tell u till check out.. on top of that there is several chairs and... More

Thank Ricky A

danzasCalgary

calgary

46 reviews

21 hotel reviews

25 helpful votes

“Good but not great”

Reviewed 4 weeks ago via mobile

This iconic hotel is still in good shape, has very good food and the overall value is good. What is missing to be great is having staff with better knowledge of services and promotions so that the overall guess experience is consistent and more pleasant. Having to pay extra for using the fitness facilities is really annoying. The Italian restaurant... More

Thank danzasCalgary

Isabel O

6 reviews

1 helpful vote

“Not the best for couples, great for family”

The facilities of the hotel are oldies, however the pool area and the restaurants are good, I love the gardens and the pools with some animals and birds, it is a good place but if you want privacy it is not the best option. The food is good but the service is average.

Thank Isabel O

Keyla15

Madison, Tennessee

1 review

“I had to carry my own bags!”

Reviewed 5 weeks ago via mobile

Last week , me and my Friends went to stay at this hotel for vacation and I had to carry my own bags and that was rude and they are suppose to help the costumer out. I can't believe that they wouldn't help me and my friend out ! It is so sad that it is such a nice hotel... More

Thank Keyla15

Jonatha R

Tepoztlan, Morelos, Mexico

2 reviews

“A great place for a family with children”

Reviewed August 24, 2016

Although I go to the Pierre Mundo with my wife and other adults (see my review elsewhere), the Princess is better for a vacation with children. I just returned from a long weekend with the grandkids who had a great time with the several pools, games, the beach and the general "bigness" of the place. Good service, friendly staff, fine... More

1 Thank Jonatha R

Dear Guest: I'm so glad to hear that you and your family enjoyed a nice vacations at Princess by Mundo Imperial. Our staff is always trying to make feel our guests like home. We will be glad to host you once again with your grandkids and I'm pretty sure that they will enjoy kids areas Thank you for recommend us!... More

myleneheep

Rheinfelden, Switzerland

13 reviews

“Best hotel ever!”

Reviewed August 2, 2016

I have been in Canada, USA, Europa and Caribbean Islands and Rivivera Maya, but there is no place like this anywhere of the world, I was many times there, it has got beautiful waterfalls, exotic Flamingos, delicious Buffet breakfast, the food for lunch and dinner is also excelent, if I recomend somebody to to an unforgetable trip, I just say... More

Thank myleneheep

Dear Guest: Thank you for share your experience at Princess by Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Princess by Mundo Imperial. I hope to have the opportunity to host you... More

lemmenmeyer

Barcelona, Spain

12 reviews

5 hotel reviews

3 helpful votes

“Something's going wrong...”

Reviewed July 28, 2016

This used to be a great hotel. However during our last visit we learned that the hotel management had changed and that fairmont no longer operated the hotel. Although the staff are generally nice, the service overall is terrible, they seem all over the place and the management doesn´t get some of the basics right: the cleaning is poor; we... More

Thank lemmenmeyer

PrettyLady4u

Houston

37 reviews

12 hotel reviews

14 helpful votes

“It's like being in paradise!”

Reviewed July 11, 2016

This hotel is very fancy and upper class. Love every point of it. The food, the atmosphere, the view, the rooms, the lobby area, it's just amazing!! Apparently after booking it my cousin (who is from Mexico) told me if is one of the best hotels in Acapulco. Little did I know this, but I'm happy I booked it. I... More

1 Thank PrettyLady4u

Dear PrettyLady4u: Thank you for taking the time to give us your comments, wow! thank you so much for your kind words about our property! it´s always a pleasure to hear this kind of comments from our guests. I hope you keep us in mind the next time you return, this is your home in Acapulco! Sincerely, Seyed Rezvani Managing... More

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Princess Mundo Imperial Hotel, Acapulco

Princess Mundo Imperial

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