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Princess Mundo Imperial

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Princess Mundo Imperial
Princess Mundo Imperial
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1,420 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 25th Wedding Anniversary - Sept 9th to 14th most staff were helpful but not many spoke or understood English. The only restaurant open on site was Travolia and food was very tasty the other two were closed due to quiet seaso. but that was never shown on their website However went to Pierre Mundo by hotel bus to... More 

Helpful?
Thank mitchell37
Mexico City
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stay maybe 60+ nights a year in hotels. I was so excited to finally stay at the Princess Mundo Imperial Hotel in Acapulco. The moment we started to unload the car they started to say NO. We had a cooler with sandwiches, fruit and soda. Can’t bring it to your room. The front desk person said we had to... More 

Helpful?
1 Thank EugeneH

Travelers are raving about these Acapulco hotels

Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel is beautiful, very good service, out in the beach u have to pay for chairs and they will tell you that money would be refunded in drinks or food which is a lie ONLY IF U CHARGE TO THE ROOM of course they don't tell u till check out.. on top of that there is several chairs and... More 

Helpful?
Thank Ricky A
calgary
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This iconic hotel is still in good shape, has very good food and the overall value is good. What is missing to be great is having staff with better knowledge of services and promotions so that the overall guess experience is consistent and more pleasant. Having to pay extra for using the fitness facilities is really annoying. The Italian restaurant... More 

Helpful?
Thank danzasCalgary
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The facilities of the hotel are oldies, however the pool area and the restaurants are good, I love the gardens and the pools with some animals and birds, it is a good place but if you want privacy it is not the best option. The food is good but the service is average.

Helpful?
Thank Isabel O
Madison, Tennessee
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

Last week , me and my Friends went to stay at this hotel for vacation and I had to carry my own bags and that was rude and they are suppose to help the costumer out. I can't believe that they wouldn't help me and my friend out ! It is so sad that it is such a nice hotel... More 

Helpful?
Thank Keyla15
Tepoztlan, Morelos, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2016

Although I go to the Pierre Mundo with my wife and other adults (see my review elsewhere), the Princess is better for a vacation with children. I just returned from a long weekend with the grandkids who had a great time with the several pools, games, the beach and the general "bigness" of the place. Good service, friendly staff, fine... More 

Helpful?
1 Thank Jonatha R
Princess Mundo I, Director General at Princess Mundo Imperial, responded to this review

Dear Guest: I'm so glad to hear that you and your family enjoyed a nice vacations at Princess by Mundo Imperial. Our staff is always trying to make feel our guests like home. We will be glad to host you once again with your grandkids and I'm pretty sure that they will enjoy kids areas Thank you for recommend us!... More 

Rheinfelden, Switzerland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 2, 2016

I have been in Canada, USA, Europa and Caribbean Islands and Rivivera Maya, but there is no place like this anywhere of the world, I was many times there, it has got beautiful waterfalls, exotic Flamingos, delicious Buffet breakfast, the food for lunch and dinner is also excelent, if I recomend somebody to to an unforgetable trip, I just say... More 

Helpful?
Thank myleneheep
Princess Mundo I, Director General at Princess Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Princess by Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Princess by Mundo Imperial. I hope to have the opportunity to host you... More 

Barcelona, Spain
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 28, 2016

This used to be a great hotel. However during our last visit we learned that the hotel management had changed and that fairmont no longer operated the hotel. Although the staff are generally nice, the service overall is terrible, they seem all over the place and the management doesn´t get some of the basics right: the cleaning is poor; we... More 

Helpful?
Thank lemmenmeyer
Houston
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 11, 2016

This hotel is very fancy and upper class. Love every point of it. The food, the atmosphere, the view, the rooms, the lobby area, it's just amazing!! Apparently after booking it my cousin (who is from Mexico) told me if is one of the best hotels in Acapulco. Little did I know this, but I'm happy I booked it. I... More 

Helpful?
1 Thank PrettyLady4u
Princess Mundo I, Director General at Princess Mundo Imperial, responded to this review

Dear PrettyLady4u: Thank you for taking the time to give us your comments, wow! thank you so much for your kind words about our property! it´s always a pleasure to hear this kind of comments from our guests. I hope you keep us in mind the next time you return, this is your home in Acapulco! Sincerely, Seyed Rezvani Managing... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Recognized as one of the top 500 hotels in the world and top 25 resorts in Latin America by Travel & Leisure, Princess Mundo Imperil is located over the Pacific Coast on the Revolcadero Beach, 20 minutes from the bustle of downtown and a few minutes from the airport at the Acapulco Diamante Area. The exclusive complex of 480 acres offers to its guests a spectacular scenario that will enhance all the senses while you admire the magnificent 15-story Aztec pyramid-shaped building surrounded of beautiful and lush gardens containing over 750 plant species and home to a colorful assortment of swans, flamingos and tropical birds. Hear the cascades of its 5 sparkling pools and saltwater lagoon. Taste the exquisite Chef creations at any of its 5 Restaurants. Breath the most relaxing fragrances at the Spa & Salon and feel the breeze of ocean at the new Turtle Dunes Golf Course.For the guest looking for a luxury experience in Acapulco, Pearl offers exquisite accommodations and the finest services and amenities, which include: an iPod clock, 37-inch flat screen, in-room safety deposit box and more! A place where contemporary design becomes one with standard of sophisticated luxury – a memorable experience for you, your family and friends.Turtle Dunes: Our Country ClubIf you enjoy participating in sports with style, we invite you to learn more about the brand new Turtle Dunes Country Club, the centerpiece within the Princess complex, for whole-hearted golfers seeking a premium golf experience in Mexico. Learn to play like a pro from childs to adults! Turtle Dunes Country Club , to establish Lorena Ochoa's flagship teaching academy, providing members and guests with a state-of-the-art practice and learning center. ... more   less 

Additional Information about Princess Mundo Imperial

Address: Playa Revolcadero s/n | Col Granjas del Marquez, Acapulco 39890, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $87 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Princess Mundo Imperial 4*
Number of rooms: 1011
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Also Known As:
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Acapulco Fairmont
Hotel Style:
#5 On the Beach Hotel in Acapulco
#5 Spa Hotel in Acapulco
#8 Luxury Hotel in Acapulco
#9 Family Hotel in Acapulco
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