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Costera de Las Palmas S/N Colonia Granjas del Marqués, Acapulco 39890 Mexico
Lowest prices for your stay
Booking.com
$97
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Free cancellation until 10/15/22
Priceline
$97
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Free cancellation until 10/14/22
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$64
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Algotels$65
Official Hotel$88
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2067)
360
Panoramas (9)
Pool & Beach (317)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 200 hotels in Acapulco
Location
4.4
Cleanliness
4.2
Service
4.0
Value
3.5
Princess Mundo Imperial: A WORLD FAVORITE. Located in Acapulco, consider one of the top beach destinations worldwide,offering to their visitors a warm tropical climate throughout all year. Special magic of this paradise makes Princess Mundo Imperial one of the favorite of the treavelers, located at Revolcadero Beach, at Zona Diamante consider the best area in ​​Acapulco, just a only few minutes from the Acapulco International Airport. Traditional 15-storey Aztec pyramid-shaped building, lush gardens, 5 pools, two exclusive golf courses, fine dining restaurants and one of the largest meeting spaces in Acapulco, satisfy the wishes of the most distinguished guests of the world. Discover Pearl Perla, a luxurious building within the Princess Mundo Imperial, offers exclusive accommodations, finest facilities and services, in where contemporary design becomes sophisticated luxury - unique experience in order to satisfy our sophisticated guests.
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Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Game room
Babysitting
Parking
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Tennis court
Entertainment staff
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Spanish

Location

Full view
41Car recommended
Grade: 41 out of 100
23Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
5133Reviews104Q+A100Room tips
Traveler rating
  • 2,607
  • 1,136
  • 695
  • 357
  • 340
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
Susan M wrote a review Sep 2022
Wellington, Florida, United States2 contributions1 helpful vote
We visited the Acapulco Princess for our honeymoon 40 years ago so my husband surprised me with a trip back for our anniversary. I have to admit I was a little nervous as I had heard the safety concerns about Acapulco. I am happy to report that we felt very safe the entire time we were in Acapulco. There were a few issues with the language barrier, not as many speak English as they did years ago, but the staff’s greetings in Spanish and smiles made up for it. I am glad we brought our IPAD so we had a little American TV, otherwise you are stuck with either FOX or CNN, nothing else. The food was very good but fish heavy. ( I am not a big fish eater but my husband loved it) The wait staff was good and tried their best to communicate in English. Our favorite meal was breakfast at the Chula Vista. Marco Antonio was our waiter. He was amazing! He went out of his way to make sure we were taken care of. He spoke English well, and even walked around the buffet with us interpreting. He and his fellow waiter Mario made our experience memorable. Our favorite pool was at the LaPerla with the swim up bar. Victor was the bartender there and was very attentive. I visited the beautiful spa during my stay and had a wonderful massage with Maria DeJesus. Her English was not great but a great massage is a great massage in any language.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded 4 weeks ago
Estimado 138SusanM: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Marco Antonio, Mario, Maria de Jesus es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EscaCroix wrote a review Aug 2022
1 contribution
Loved the experience the staff is super helpful. I come back every year. Though some of the facilities are starting to show their age, I am confident that once they finish the renovations it'll be back to be the reference of quality it used to be.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 29, 2022
Estimado EscaCroix: Le agradezco el tiempo para hacernos saber su opinión sobre su estancia y que disfrutó de las instalaciones, tomo nota de los detalles por mejorar. Le mando un cordial saludo esperando que pronto nos dé el placer de darle una gran bienvenida de vuelta en esta su casa en Acapulco. Con profundo agradecimiento, La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ali k wrote a review Aug 2022
Acapulco, Mexico38 contributions42 helpful votes
AZUL restaurant! A lovely Mexican cuisine experience in beautiful Acapulco in Iconic Princess Mundo Imperial, I have tried some few dishes of them (Pescadillas, Mole, torta de coco) and almost all of them taste delicious! They have various Mexican food in menu and their bar of alcoholic and non alcohol drink is pretty much complete for different tastes. I appreciate help of Jorge Jimenez In Azul restaurant, he was helping me carefully with my food choice and he recommended me a very tasty drink (mixed of orange and pineapple), which I ordered 2 more! All other staff are pretty professional and kind and it’s easy to understand that you won’t leave the restaurant unhappy. Thank you very much!
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 22, 2022
Estimado ali K : Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Jorge Jiménez, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Messi wrote a review Aug 2022
1 contribution
We had the most beautiful experience at this hotel. Me and my 3 kids are very grateful for all the kindness we received from everyone here. My kids had lots of fun at the kids club, with ashanty, islen, enriqe, andrea, manuel, sira, fernanda and Sophia. My youngest kid loved Lola the parrot and no doubt our favorite restaurant was tavola, definitely you must try their risotto. Looking for a paradise at Acapulco? You must visit this place
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 22, 2022
Estimado Oiviaredon: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de ashanty, islen, enriqe, andrea, manuel, sira, fernanda and Sophia, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ralph b wrote a review Aug 2022
1 contribution
A very nice stay in Princes, Acapulco. One highlight is the very well equipped and maintained gym, run by Balthazar Hernandez. He is a very inspiring gym instructor which differentiates this hotel, and contributes big time why we like the hotel so much and continuously come back!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 19, 2022
Estimado RGB2204: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud Baltazar Hernandez , es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juliana B wrote a review Aug 2022
1 contribution
The sea bass was exquisite. We shared this with pasta and salad. It was very good. Mario and Héctor were very friendly and they anticipated all our needs. The view to the see it’s beautiful. Highly recommended. It was a wonderful experience.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 18, 2022
Estimado julianadbX1855VW: Es un gran gusto saber que disfruto plenamente de su visita gracias por el tiempo que nos regala con su excelente comentario. Crear una experiencia única para nuestros huéspedes siempre es nuestra misión principal. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Será un gran placer recibirle de nueva cuenta a esta su casa en Acapulco. Con profundo agradecimiento, La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Enrique Perez wrote a review Aug 2022
1 contribution
Excelente servicio en zona de alberca. Muy amable. Siempre ofrece algo nuevo de bebidas. Great service in pool area, problem solving person. Always one step ahead in terms of beverages. Ask for him every time you come.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 15, 2022
Estimado A453HQenriquep: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Guillermo Valente, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan Carlos Tamasco wrote a review Aug 2022
Cartagena, Colombia7 contributions1 helpful vote
Great hotel. Good rooms. Nice beach. Good prices. The child take care is excellent: Cira, Manuel, Mayci, Agustin, Sydny, Christopher, Aida, Fernanda and Maria are really good with the kids. My daughter and son were happy all the 5 days with them.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 13, 2022
Estimado Juan Carlos T: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Cira, Manuel, Mayci, Agustin, Sydny, Christopher, Aida, Fernanda y Maria, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alejandro M wrote a review Aug 2022
Mexico City, Mexico113 contributions66 helpful votes
As always we had a very pleasant stay at Acapulco Princess. Rooms impeccably clean and very nice. Hotel grounds are amazing. The beach clean and not so crowded as other times. Luz from front desk welcomed us as always, excellent service from her. In valet parking Don Roberto de La Paz took care of our car and baggages with an excellent service. Food and beverages delicious. The new restaurant Azul Gerardo our waitress for many nights gave us excellent food and service. Acapulco Princess is a tradition in Acapulco. We travel 2 times a year since many many years.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Aug 11, 2022
Estimado abuendia1: Nos da un gran gusto saber que disfrutó de su estancia y de la belleza de nuestro Hotel. Agradecemos sus comentarios en particular su mención por el servicio y la actitud de Luz y Gerardo, es muy motivante saber que fue una gran experiencia. Lo estaremos esperando en esta su casa, con profundo agradecimiento. Agradecemos profundamente de su referencia en el portal de Tripadvisor www.tripadvisor.com.mx Le mando un cordial saludo esperando que pronto lo podamos recibir de nueva cuenta en esta su casa. Cordialmente La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdriPrette1974 wrote a review Jul 2022
Amsterdam, The Netherlands1 contribution1 helpful vote
Our experience was unfortunately rather disappointing. The lifts didn’t work, you pay for a 5 star hotel, but I don’t think this hotel qualifies. The food and drinks are overpriced but what you get is a very old room, lifts that don’t work and people getting stuck in the elevators for half an hour, extremely long waiting times in the restaurants, etc. Staff is kind but unfortunately unhelpful due to mismanagement.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Princess Mundo Imperial, Promocionar at Princess Mundo Imperial
Responded Jul 25, 2022
Estimado AdriPrette1974: Valoro sus comentarios nos dan pauta para reflexionar realizar ajustes y mejorar. Le agradezco el tiempo para hacernos saber su opinión sobre su estancia, lamento saber por los inconvenientes que pasó, le ofrezco la más sentida disculpa. Le mando un cordial saludo esperando en un futuro nos dé la oportunidad de recuperar su confianza. Respetuosamente, La Gerencia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$86 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the fairmont acapulco princess hotel acapulco, fairmont acapulco princess, acapulco princess hotel, acapulco fairmont
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
1011
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Frequently Asked Questions about Princess Mundo Imperial
What are some of the property amenities at Princess Mundo Imperial?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Princess Mundo Imperial?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Princess Mundo Imperial?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Princess Mundo Imperial?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Princess Mundo Imperial?
Conveniently located restaurants include Celeiro Brazza Grill & Churrascaria, Paititi Del Mar Restaurante & Relax, and Restaurante Bar La Choza Andaluza.
Are there opportunities to exercise at Princess Mundo Imperial?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Princess Mundo Imperial have airport transportation?
Yes, Princess Mundo Imperial offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Princess Mundo Imperial?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Princess Mundo Imperial offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Princess Mundo Imperial?
The staff speaks multiple languages, including English and Spanish.
Does Princess Mundo Imperial have any great views?
Yes, guests often enjoy the harbor view available here.