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Elcano Hotel

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Elcano Hotel
Elcano Hotel
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336 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Toronto, Canada
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
5 of 5 stars Reviewed January 29, 2016

What a lovely hotel! I must admit that the first thing that attracted me in choosing Hotel Elcano was the photos on Trip Advisor of the blue decor throughout the hotel. My favourite colour is blue. I also read the reviews that the food was good. Trip Advisor reviewers, thanks again, you are true to your word. I was in... More 

Helpful?
6 Thank Donna K
Toronto, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 18, 2016

This hotel was amazing, clean beach, clean rooms, excellent customer service. The food was good and the ambience in general was fantastic. Great hotel and it is very family oriented. The location of this hotel was exrtaodinary!. Would go back again!

Helpful?
Thank Sarahi n
montreal
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed January 16, 2016

Just came back from a week at this hotel. Jan 6th. - Jan 13th. We went to this hotel because we read the comments on tripadvisor and people gave it a 4 to a 4 plus. This is definitely not anywhere near a 4 star. I don't know where people have travelled to but this is not a 4 star... More 

Helpful?
1 Thank bheather
Mexico City, Mexico
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed January 4, 2016

This hotel was really famous in the early 2000 but now it lacks of manteinance and the rooms and everything seems too old, the pool does not have umbrellas to be there and hide from the sun that should be a must. All the people is really nice and wants to please you. The price of the food and beverages... More 

Helpful?
Thank Warapiz
Lima, Peru
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 4, 2016

The hotel is in a great location but the staff service is so bad. The price is definitely expensive for the service you receive. Some facts to be aware of: 1) The gym has great machines, but it is forgotten at all. The machines doesnt work, some of them are broken and there is no aircondition. Event the clock is... More 

Helpful?
Thank Fiorella P
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

We really enjoyed our stay at the hotel. The staff members are very kind and helpful. The food is delicious, especially breakfasts are cooked with something out of this planet. The rooms and the faculties are very clean and the location of the hotel is perfect . I think that the hotel is an excellent option if you want to... More 

Helpful?
Thank Carlos G
Los Angeles, California
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 2, 2015

Elcano is an old hotel that has been refurbished and well kept in general. The rooms are spacious. The views amazing! the bathrooms old but well kept. In general the amenities are good and management friendly and helpful. They have a breakfast buffet that is very well stack. It has pool lounge chairs and a gorgeous beach. Unfortunately it is... More 

Helpful?
Thank MaytePrida
Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015

My wife and I stayed for five nights Thanksgiving week last year. We started every day with a long brunch in the restaurant, with the open view to the ocean, and great food and drink. Great Spanish/Mexican food. Then to the beach for swimming, laying about, and more drinking and eating. Waiters come out to make sure we had plenty... More 

Helpful?
2 Thank garyshutes
Banff, Canada
Level Contributor
2 reviews
2 of 5 stars Reviewed November 6, 2015 via mobile

I had no issue until the last night; there was an event going on pool side, live band, fireworks and all. Called at midnight to see if I can actually get some sleep and was told that the GM and owner were both partying and ignoring all the complaints from the guests. Will I stay here again, no!

Helpful?
Thank waterbeauty
Zihuatanejo, Mexico
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 8, 2015

My husband and I just returned from spending 9 days at the Elcano in Acapulco. Overall we really enjoyed our stay, there were just some issues that annoyed us. First of all the pool was closed for maintenance the first three days we were there. It would have been nice if they had let us know this when I contacted... More 

Helpful?
2 Thank Joa R
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Elcano Hotel

Address: Avenida Costera Miguel Aleman 75, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $47 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Elcano Hotel 3.5*
Number of rooms: 180
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Also Known As:
Elcano Hotel Acapulco
Elcano Resort Acapulco
Hotel Style:
#3 Top resorts Hotel in Acapulco
#4 Best Value Hotel in Acapulco
#8 On the Beach Hotel in Acapulco
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