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Elcano Hotel

Traveler (348)
360
Panoramas (11)
Room & Suite (204)

About

#13 of 175 hotels in Acapulco
Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Classic
473Reviews
20Q+A
30Room tips
Traveler rating
  • 183
  • 163
  • 71
  • 30
  • 26
Time of year
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Popular mentions
We love Acapulco and the Costera avenue. We stopped going to the Costera area because of the bad press about insecurity. We decided to try again and we were happily surprised. I stayed at this hotel with my family. Excellent hotel located basically in the heart of the Acapulco
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Response from RPElcanoAcapulco, Director de Relaciones con Clientes at Elcano Hotel
Responded Mar 25, 2019
Thank you so much for taking a few minutes to evaluate us. It is a great satisfaction for all of us, to know that your experience in our facilities, has seemed really nice. We will continue working to further improve the quality of our services, we are at your service. Your comfort is the most important thing for us. We would be glad to see you come back not just to Elcano but to Acapulco also.
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This December 2018 group of 42 people(Canadian/Polish from Toronto) travel from Mexico City by amazing Bus-Jaguar Tours (driver Jaime and amazing Tour Leader Donata).We checked in to El Cano Hotel .First impression was exellent everyone in hotel were very friendly and helpful.
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Response from RPElcanoAcapulco, Director de Relaciones con Clientes at Elcano Hotel
Responded Mar 25, 2019
Très bonne journée, merci beaucoup d'avoir pris quelques minutes pour nous évaluer. C'est une grande satisfaction pour nous tous de savoir que votre expérience dans nos installations a été vraiment agréable. Nous continuerons à travailler pour améliorer encore plus la qualité de nos services, nous sommes à votre disposition. Votre confort et votre sécurité sont les plus importants pour nous. Reviens vite!
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+1
Elcano is a amazing hotel with big, clean rooms with beautiful view for ocean. Every room have this kind of view. Pethouse rooms have jacuzzi on balcoon. Staff are soo nice, barmans always smile and say a few words for polish 😍 I lost my room card I couldn't pay for it- staff
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We were greeted by the most friendly and helpful valets and receptionist. Kudos to them, it was a great first impression of the hotel.Despite being a tad dated, everything about the hotel was exceptional, and I don't give praise lightly. The facilities are clean and roomy with
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It's beautifully located to stroll to shops and restaurants. It's a perfect hotel for couples . I like the restaurant that's by the beach . I love the sound of Acapucos surf . Beach vendors sell their crafts which is a fun diversions if your on the beach .itvcan also,be
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PRICE RANGE
$56 - $100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elcano hotel acapulcoelcano resort acapulco
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
180
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