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Avenida Costera Miguel Aleman 97 Fraccionamiento Farallon, Acapulco 39690 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (336)
Pool & Beach (182)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Acapulco Villas
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 191 hotels in Acapulco
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Fiesta Americana Acapulco Villas is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips. Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls. We remind you that the check-in time is from 3:00 PM. Check-out is at 11:00 AM. We suggest you use our express check-out service.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
89Good for walkers
Grade: 89 out of 100
19Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Avenida Costera Miguel Aleman 97 Fraccionamiento Farallon, Acapulco 39690 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $24/day
2,684Reviews62Q+A84Room tips
Reviews
Traveler rating
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Popular mentions
I must say that the last time I stayed with my family at Fiesta Americana, was in 2016. I remember loving the hotel. This time around I was really disappointed. The hotel looks good in the lobby however the rooms look old. They need to remodel the room balcony. The design is so dangerous. A child could easily slip over the edge. My nephew’s foot got stuck in balcony opening and lost his sandal. Again it needs to be remodeled. It’s too dangerous! My room had stains in the light switches and the bed sheets were stained with blood. It was so gross. The housekeeper did change my bed sheets, but to me it’s very important the housekeeper should make sure the bed sheets don’t have stains. Fiesta Americana also needs to stop harassing their guests at check in. They take you to a corner and offer you a free breakfast but there’s a catch! You must hear a 90 minute or more time share sales pitch. It’s really annoying. The sales people follow you around like hawks. My family had a much better stay at Las Brisas and Emporio. Fiesta Americana was our last stop and it was a fail.…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from Fiesta Americana Acapulco Villas, Director General at Fiesta Americana Acapulco Villas
Responded 1 week ago
Dear Magdalena, thank you so very much for choosing to stay with us. We're very sorry to know that your last visit wasn't totally pleasant. Thank you very much for finding the moment to value our efforts and letting us know your observations. We gladly comment to you that we already are in the process of remodeling, we are working as fast as possible to renew our rooms and some of our areas at the hotel. We hope to see you back anytime soon and show you great differences in all aspects of our service. Have a great week!
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We stayed in this hotel for 3 days and 2 nights, the view from the 8th floor is to die for! Extremely beautiful. The taxis in the hotel are safe and also really friendly! They are aiming to give proper care of the tourist. The only down side is that there should be a bit more control of COVID protocol mainly since some people doesn’t follow the guidelines of using the mask in the lobby or the store. The drinks in the first floor bar by the entrance were delicious a bit expensive but worth it.
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Date of stay: November 2020Trip type: Traveled with friends
Helpful
Response from Fiesta Americana Acapulco Villas, Director General at Fiesta Americana Acapulco Villas
Responded Dec 4, 2020
Hello bpa91! Thank you so very much for choosing to stay with us and for taking a moment to value our efforts. It's always going to be a pleasure to be at your service. We really hope to be able to see you again very soon. Until then, we'll continue the good work to keep the quality in service that you and your family deserve. Have a great weekend!
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The hotel installations were remodelled and are ok, the staff was nice and friendly. The food was too expensive inside the hotel, the beach is beautiful but not always clean. If I return to Acapulco I would like for an option at the Diamante Zone.
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Date of stay: August 2020
Location
Service
Sleep Quality
Helpful
Response from Alejandro Dominguez, Director General at Fiesta Americana Acapulco Villas
Responded Aug 19, 2020
Hello ValloneRJ, thank you so very much for choosing to stay with us and for giving us the chance to know your kind observations, wich are going to be very useful for us to improve even more in every aspect of our services. We hope to get the chance to receive you back here very soon. Have a wonderful week.
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Yesterday we arrived to the hotel. We were surprised that the main pool is under maintenance. We were disappointed that they didn’t warn us about this while reserving. The good part was that they refunded the whole stay without penalty. And we were able to switch hotels.
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Date of stay: August 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Alejandro Dominguez, Director General at Fiesta Americana Acapulco Villas
Responded Aug 17, 2020
Hello ilfigo79! Thank you so very much for choosing Acapulco, it's always going to be a pleasure to be at your service. We'll keep worning on improving even more in all aspects of our service, and will hope to get the chance to meet you again. Have a wonderful week!
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Great weather, clean resort, friendly staff, large rooms, breakfast was delicious (but pricey) and beautiful views. Pool was still not usable (for many months), no English or bilingual speaking employees, too many peddlers on the beach, noisy traffic (we were on the 15&17 floor out of 19 floors), Restaurants were good and bad (use credit card instead of US dollars, wait staff uses different exchange rates).
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Review collected in partnership with RCI
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Alejandro D, Director General at Fiesta Americana Acapulco Villas
Responded Mar 27, 2020
Hi Debbie! Good afternoon, thank you so very much for taking a moment to value your recent experience with us in Acapulco. We're very sorry to know that this visit hasn't been totally satisfactory. We'll do our best to keep innovating and improving in all aspects. We offer you a sincere apology and hope to see you back any time soon. Have a great week!
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PRICE RANGE
$59 - $218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana villas acapulco hotel acapulco, fiesta americana hotel acapulco, fiesta americana acapulco, acapulco fiesta americana
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
324
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Acapulco Villas
Which popular attractions are close to Fiesta Americana Acapulco Villas?
Nearby attractions include MOJITO Acapulco (0.2 miles), Romantic Taxco Tour (0.06 miles), and El Fuerte del Virrey Museo & Gourmet (0.1 miles).
What are some of the property amenities at Fiesta Americana Acapulco Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Fiesta Americana Acapulco Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Acapulco Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fiesta Americana Acapulco Villas?
Yes, parking is available to guests.
What are some restaurants close to Fiesta Americana Acapulco Villas?
Conveniently located restaurants include Restaurante Chile, Maíz y Frijol, La Tortuga, and Barbarroja.
Are there opportunities to exercise at Fiesta Americana Acapulco Villas?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Fiesta Americana Acapulco Villas?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Acapulco Villas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Acapulco Villas?
The staff speaks multiple languages, including English and Spanish.
Does Fiesta Americana Acapulco Villas have any great views?
Yes, guests often enjoy the harbor view available here.