Avenida Costera Miguel Aleman 97 Fracc. Club Deportivo, Acapulco 39690 Mexico
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About
#7 of 200 hotels in Acapulco
Location
4.6
Cleanliness
4.4
Service
4.4
Value
4.1
Travelers' Choice
GreenLeaders Gold level
Fiesta Americana Acapulco Villas is waiting for you at one of Mexico's most attractive and traditional destinations, a modern hotel in Acapulco that greets its guests with its minimalist style in the lobby and the comfort and amenities of its rooms and villas, ideal for spending family vacations or business trips. Located in the heart of the Condesa, Acapulco, within easy reach of restaurants, nightclubs, bars and shopping malls. We remind you that the check-in time is from 3:00 PM. Check-out is at 11:00 AM. We suggest you use our express check-out service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Indoor play area for children
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Harbor View
Languages Spoken
English, Spanish
Hotel links
Location
77Somewhat walkable
Grade: 77 out of 100
21Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Avenida Costera Miguel Aleman 97 Fracc. Club Deportivo, Acapulco 39690 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $45/day
3073Reviews70Q+A94Room tips
Reviews
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+1
Our first week we stayed at a different resort for a wedding event.This particular resort was not easy to navigate, stairs, stairs, stairs. Not impressed. The Fiesta Americana was awesome, staff, amenities, location the best. Most staff were able to speak english. We had a Google translate app handy if we couldn’t communicate. Close enough to do exploring & shopping.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you want to be near the pools it is a good idea to go down early in the morning to save chairs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded 1 week ago
Hello751janis, thank you very much for choosing to stay with us and for taking a moment to value our services. We're very happy to know that your last visit has been very pleasant. We'll always be at your service, and hope to see you back very soon. Have a wonderful week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Acapulco owes us nothing! It has been an AMAZING trip. The staff served with such JOY and made us feel like family. The resort is clean, our room was very nice...we had a one bedroom with a kitchen. We have been coming to the Fiesta Americana every year since 2017 and each time we come, the hospitality exceeds our expectations. We love the location....it is very easy to walk to stores and shopping or a quick inexpensive taxi ride.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: We love the higher floors....views of the bay are amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Sep 23, 2022
Hello LadyCarolina111, thank you for choosing to stay with us and for taking a moment to value our services. We're happy to know that you feel like home being with us. It's always going to be a pleasure to be at your service. We hope to see you back and to surprise you with great changes. Have a great weekend!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So we were staying nearby at Las Brisas Hotel and I was tasked with finding a hotel in the centre of Acapulco for our second week = 2 suites. I walked into the foyer and as I was approaching the front desk I was accosted by a security guard who told me to “get out” .. I tried to explain but he didn’t understand simple English and was very rude to me. He tried to take me by the are and kept pointing at my wrist indicating that I should have a wrist band on. I wouldn’t let him touch me, but I did walk out. Clearly he was interpreting hotel policy which is “if a smart looking man from the U.K. walks in to make a genuine enquiry, throw him out, physically if necessary” .. I have stayed at Fiesta Americano in Cancun several times.
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded 3 weeks ago
Hello Mr Archie TN, first of all we'd like to thank you for considering to stay with us and for letting us know the unfortunate situation. We're very sorry for the inconvenience, we'd like to apologize for the misunderstanding. We're already taking the actions so this kind of situations can't happen again under any circumstance. We hope to get the chance of having you here in some future time and show you great changes. Have a very good week.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was wonderful. Breakfast was loaded with options and very good. Facilities were great. Pool/beach areas were great. Highly recommend this hotel. It is also within walking distance of a great deal of restaurants. Will definitely return here. Housekeeping is great as well. Very clean, etc.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Feb 3, 2023
Dear scubamex, thank you very much for taking a moment to value our services. It's been such a pleasure to have you here with us. Thank you for recommending our service, we'll keep the good work so we can improve a lot more. We hope to see you back very soon, have a great weekend!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great resort, great beach, great restaurants, no time share people hounding us all day like the Grand Mayan. No extra hidden fees of hundreds of dollars like the Grand Mayan. Great snorkeling in the rocks in front of the resort. All around great place. Get an ocean facing unit to reduce noise impact from the nightclubs.
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Review collected in partnership with RCI
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Jan 24, 2023
Dear solarrichard, thank you for choosing to stay with us in Acapulco and for taking a moment to value our services. We're very happy to know that your last experience with us has been just wonderful. We hope to see you back very soon and to show you even more improvements. Have a great week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a 3 bedroom unit facing the bay. The beach was lovely and we saw turtles and rays from our balcony. The snorkeling in the rocks off the beach was great. The restaurants were excellent and inexpensive. The drinks were great. The pools were great. There were plenty of great restaurants within easy walking distance. This place was far nicer than the Grand Mayan where we have stayed before.
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Get a unit facing the ocean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Jan 24, 2023
Dear K7186BJrichardg, thank you so very much for staying with us and for giving us the opportunity of being at your service. It's been such a pleasure to have you here in Acapulco, we're very happy to know that our services and attentions have been of your liking. Thank you for taking a moment to value our services, we hope to see you back very soon. We'll gladly share your kind words to all of our staff, have a wonderful week!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This hotel remains the most well run hotel in the heart of Acapulco. The GM Mauricio is outstanding and always makes sure his guests are well cared for. The pool staff Saul, Kiki and Julio do a great job and the water aerobics are alot of fun. Alway many new additions to this hotel about 25 new loungers adult only section even with the lower level pool behind the showers very quiet and secluded perfect for couples. Pictures attached. The service and drinks poolside are delicious and reasonable Christina is excellent!! The food poolside and restaurant is top shelf. Housekeeping terrific as always and a great job done by all.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Jan 23, 2023
Dear truck2chief, thank you very much for choosing to stay with us and for taking a moment to value our services. It's been such a pleasure to have you here with us, we'll share your kind words with all our staff, specially with the members or our team that you kindly mention here. We hope to have the opportunity to see you again, have a great week. We remain at your service!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hardworking staff with attention to detail. Not 5-star, but very nice for the price. It is hard to imagine how many things have to come together to provide for a memorable and favorable vacation. Spacious one bedroom condo, fantastic bed, Jacuzzi, 2 A/C units, free and nice coffee/ice/laundry machines, large refrig/freezer/stove, and beautiful views of the beach and city. One A/C unit failed due to over-freezing, so we had the other one available (while the friendly maintenance man, Rene, quickly made an adjustment to fix it. They were quite attentive (esp to cleaning, Lucia and all were great). Why they lost a star: - we were without hot water in the kitchen all week (someone sealed the wall with the hot water turned off). - we were quickly checked in; but when one of the keys malfunctioned, Itzel tried to send me back into the checkin line (rather than taking 3 seconds to see what the issue was.) - the room could use more bureaus/hangers for clothes - the "sofa" was really for an extra bed... too deep to actually use as a sofa From the moment we arrived, Luis, our bellboy, was courteous and attentive; and, throughout the week, reception was the same. All in all, a fantastic week.…
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: Lights that light up the hotel for the city are annoying for the guests who are actually paying. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Dec 7, 2022
Hello jime675, thank you very much for choosing to stay with us and for taking a moment to value our services. It's been such a pleasure to be at your service. We're very sorry for the inconvenience that you kindly share with us. We'll do our best to keep it from happening again, and will gladly share with our team your nice comments about our services. We hope to have the opportunity to have you back and show you great changes. Have a very good afternoon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was very friendly, the check out is a noon, but they allow me to use the room two hours more , unfortunately the mean pool was reparations but I was aware about that, very good experience , thanks
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Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Dec 1, 2022
Hello haconeteger2001, thank you very much for choosing to stay with us and for taking a moment to value our services. It makes us really happy to know that your last experience has been very positive, we hope to see you back very soon. Have a wonderful weekend.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are THE best part about this place. Every single staff we encountered were super helpful, nice & hard working. The facility was super clean. The view was the second best thing. Amazing view right from 1 of our two balconies. The facility is dated, the showers are difficult to get in & out of. Definitely not friendly for handicapped or older people that have trouble with balance, knees, or hips. Problems? 1 - the noise is constant. The honking cars, which many times is unnecessary & constant by about every bus. The music on 2 nights went til 4 a.m. & it's the kind of music that you feel thumping. On Sunday it never ended, went straight into Monday morning. Ugh. 2 - there was an occasional sewer odor that eminated through the ac into the room. It was so foul. 3 - if you speak/understand no Spanish, well neither does most of the staff. 4 - When we booked our stay there was no mention of a main pool closure. Come to find out the closure had been planned at the beginning of the year but they didn't want to deter tourists. Nevertheless, we enjoyed our time in Acapulco. …
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Alejandro Aveleyra, Director General at Fiesta Americana Acapulco Villas
Responded Dec 1, 2022
Hello NikkiP2012, thank you very much for choosing to stay with us. We're very sorry for the inconvenience that you kindly share with us. Thank you for taking a few moments to value our services, we're happy to know that our attentions have been the best for you, we're already working on solving the smell you comment to us. Right now we're going through a total remodeling process for our main pool area, and that's going to be ended next 17th of december, we hope to have the opportunity of having you back so you can enjoy our new look and the comfort of this new area. We remain at your service and wish you a very good weekend.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$114 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana villas acapulco hotel acapulco, fiesta americana hotel acapulco, fiesta americana acapulco, acapulco fiesta americana
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
324
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Claim Your ListingFIESTA AMERICANA ACAPULCO VILLAS $115 ($̶2̶2̶8̶) - Updated 2023 Prices & Hotel Reviews - Mexico
Frequently Asked Questions about Fiesta Americana Acapulco Villas
Which popular attractions are close to Fiesta Americana Acapulco Villas?
Nearby attractions include Playa Condesa (0.2 miles), Romantic Taxco Tour (0.06 miles), and El Fuerte del Virrey Museo & Gourmet (0.1 miles).
What are some of the property amenities at Fiesta Americana Acapulco Villas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Fiesta Americana Acapulco Villas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Acapulco Villas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fiesta Americana Acapulco Villas?
Yes, parking is available to guests.
What are some restaurants close to Fiesta Americana Acapulco Villas?
Conveniently located restaurants include La Finca Acapulco Costera, Restaurante Chile, Maíz y Frijol, and Barbarroja.
Are there opportunities to exercise at Fiesta Americana Acapulco Villas?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Fiesta Americana Acapulco Villas?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Acapulco Villas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Acapulco Villas?
The staff speaks multiple languages, including English and Spanish.
Does Fiesta Americana Acapulco Villas have any great views?
Yes, guests often enjoy the harbor view available here.