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Grand Hotel Acapulco And Convention Center

Traveler (469)
360
Panoramas (132)
Room & Suite (387)

About

#24 of 175 hotels in Acapulco
Location
Cleanliness
Service
Value
Privileged with one the best locations on one of the most exclusive beaches in Acapulco, and with a spectacular view of the bay, also conveniently located near the main local restaurants, shopping malls, and nightlife. Experience and enjoy an excellent service of the most exquisite dining experience and outstanding service, accentuated with the most high quality standards and comfort. The enjoyable experience of our elegant and luxurious guestrooms along with the general living areas, will indulge in a pleasant experience during your stay.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Harbor View
HOTEL CLASS
820Reviews
1,125Photos
33Q+A
60Room tips
Traveler rating
  • 253
  • 218
  • 178
  • 89
  • 82
Time of year
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Popular mentions
Reminiscence and legendary hotels of the Acapulco Golden age from the 70's. This hotel still offers a convenient luxurious accommodation for families and guests. Located on Icacos Beach, it offers extraordinary views of the famous bay and has the convenience to be across from
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Response from Paulina T, Gerencia General at Grand Hotel Acapulco And Convention Center
Responded 3 days ago
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your nice comments regarding Acapulco and our Hotel. Hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
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+1
Amazing view from the room. Hotel is from the very best in Acapulco. Very friendly staff, they know how to respect their guests, how to make them feel welcome. Good prices. Clean. With wifi, amazing gym with panoramic sea view while exercising, pools, lobby, restaurant.... it
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Response from Paulina T, Gerencia General at Grand Hotel Acapulco And Convention Center
Responded 3 weeks ago
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your nice comments regarding our staff. I will make sure they receive these note. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
Read more
The hotel is old, there is no AC in the halls and when you wait for an elevator it can get really uncomfortable. Also there is usually a line to be able to use the elevator. The restaurants are good, the food is good The beach is "ok", I don't really like the beach in acapulco
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Response from Paulina T, Gerencia General at Grand Hotel Acapulco And Convention Center
Responded Mar 11, 2019
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time may I thank you for your critical feed-back which will surely help us to improve our services and standards in the future. Please be assured that measures will be taken to improve our service. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
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This hotel most likely has the best view in Acapulco. Absolutely stunning. We lucked out and picked a suite with a view, and the room was incredible! Very clean and very spacious. Not sure what all the bad reviews are about, but I did not have a single complaint, other than the
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Response from Paulina T, Gerencia General at Grand Hotel Acapulco And Convention Center
Responded Mar 11, 2019
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your nice comments regarding our staff. I will make sure they receive these note. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
Read more
I just can’t believe some of the negative reviews I’ve read about the staff and service. We found everyone went out of their way to be kind and helpful... the pool staff, restaurant staff, front desk, security, maids and management. Additionally, we utilized the services of the
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Response from Paulina T, Gerencia General at Grand Hotel Acapulco And Convention Center
Responded Mar 11, 2019
Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. Thank you for your nice comments regarding our staff. I will make sure they receive these note. I trust that you otherwise enjoyed Acapulco and hope that we may have the pleasure of welcoming you to our hotel in the future. Yours sincerely, General Manager
Read more
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PRICE RANGE
$57 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency acapulcohyatt acapulcoacapulco grand hotelacapulco hyatt
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
573
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