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Grand Hotel Acapulco

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Traveler (435)
Room & Suite (384)
Pool & Beach (245)
Overview
Costera Miguel Aleman # 1 Col. Icacos, Acapulco 39869 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
Oct 28Oct 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (773)
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151 results
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32
18
6
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LanguageEnglish
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56
39
32
18
6
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All reviews a nice place to stay restaurants and bars the beach is nice hotel staff hyatt floor pools bay vacation drawers miguel properties
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1 - 5 of 151 reviews
Reviewed 2 weeks ago

Family visit, we selected Grand Hotel Acapulco based on some reviews and also knowing some of their challenges, we had a blast. Loved the location, enjoyed the beach, pool and even checked out their near local places plus visiting relatives really worked out. Had to...More

Thank Otrani1127
Reviewed 2 weeks ago via mobile

An old and overated hotel, extra charges are applied to everything, service is disappointed and unfriendly,employes are unhelpful and rude. This are vacation you will not enjoy, for this Price look for other hotels

Thank Moises Arturo G
Reviewed August 20, 2018 via mobile

Room: + Huge room and bed. + Nice terrace. -Smelt noticeably of faeces at some times. - really dated. Bathroom in particular. - tables were stained. - Very noisy. Music blasting from nearby nightclubs or other rooms until 5am. - no fridge Staff: + Friendly....More

Thank Idris C
Response from Paulina T, Gerencia General at Grand Hotel AcapulcoResponded August 23, 2018

Dear Guest, Thank you very much for your kind note regarding your recent visit to Grand Hotel Acapulco & Convention Center. I am very pleased to know that you have a great vacation and that you enjoyed your stay with us. At the same time...More

Reviewed March 10, 2018 via mobile

This is the worst service ever, the people is only focused in their job not to attend the customer, facilities are old and in very bad conditions Beach is full of bad people and no security on it. No towels on the room, safe box...More

3  Thank Ricardo M
Reviewed March 2, 2018

The rooms are excellent, especially the suites with their 20 foot balconies overlooking Acapulco Bay. Perfect weather and sea temperatures with hotel staff available for all our needs. Rooms clean and fresh and great food from the beach side restaurant. Already booked for 2019.

Thank PeteFormby
View more reviews
About
Description
Privileged with one the best locations on one of the most exclusive beaches in Acapulco, and with a spectacular view of the bay, also conveniently located near the main local restaurants, shopping malls, and More nightlife. Experience and enjoy an excellent service of the most exquisite dining experience and outstanding service, accentuated with the most high quality standards and comfort. The enjoyable experience of our elegant and luxurious guestrooms along with the general living areas, will indulge in a pleasant experience during your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Beachfront
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
Free Parking
Spa
Breakfast included
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
$54 - $175 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Acapulco
,
Hyatt Acapulco
,
Acapulco Grand Hotel
,
Acapulco Hyatt
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
573
Price range
$54 - $175 (Based on Average Rates for a Standard Room)
Also Known As
Hyatt Regency Acapulco
,
Hyatt Acapulco
,
Acapulco Grand Hotel
,
Acapulco Hyatt
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveler (435)
Room & Suite (384)
Pool & Beach (245)
Dining (92)
Amenities (111)
Business Center & Event Rooms (4)
Family and Play Areas (3)
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Questions & Answers
Ask a question
Italian1960
January 17, 2018|
AnswerShow all 3 answers
Response from Judith P | Reviewed this property |
wifi is included but doesn't work sometimes. lounge chairs are included but get there early to get the best seats
0
Votes
Lee-AnnevD
September 18, 2017|
AnswerShow all 2 answers
Response from Daniel B | Reviewed this property |
True! But well, what they don't know... We did, nobody saw it, no problem...
1
Vote
Room Tips
"The 650 rooms all have a full or partial view of the bay, Top 6 floors have the option of club rooms with..."
PeteFormby
Mar 2, 2018
Read review
"Better views are in the family rooms as they are at the front of the building. Every other room will get a..."
Victor_reviews
Jan 3, 2018
Read review
"You need to pay extra for the Grand room. The 19th and 20th floors are best on the south wing."
stephenpouliot
Nov 27, 2017
Read review
"Ask for a higher floor--better views!"
Tansz
Jun 30, 2017
Read review
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