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Carretera Escenica Km 14 Baja Catita S/N Fracc. Pichilingue Diamante, Acapulco 39880 Mexico
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Traveler (302)
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Panoramas (89) Room & Suite (260)
About
#23 of 200 in Acapulco
Location
4.2
Cleanliness
4.1
Service
4.0
Value
3.4
Camino Real Acapulco has a privileged location surrounded by tropical vegetation, locating his great construction of 7 acre Beach into one of the most Luxurious and Safety Acapulco Residences, just 10 minutes from the airport and 15 Min from Costera Avenue. Our Hotel invite you to absolute rest, offering all services for your comfort and relax time, such as; Room service 24 hrs, SPA, 1 restaurant international food open from 07:00 - 23: 00hrs, Restaurant Sea Food Specialties open 13:00 to 23:00 hrs, and our Pool Bar restaurant for Snack directly to your pool, same pools with a beautiful view of the bay Puerto Marquez, Whiteout leaving the privacy offered by our homely beach.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Paid public parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
Spanish
Hotel links
Location
Full view
Contact
Carretera Escenica Km 14 Baja Catita S/N Fracc. Pichilingue Diamante, Acapulco 39880 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $45/day
Nearby restaurants
Sunset Lounge
85 reviews3.7 miSeafood
La Concha - Hotel las Brisas Acapulco
336 reviews1.7 miMexican
Restaurante BellaVista - Hotel las Brisas Acapulco
750 reviews1.4 miInternational
Restaurante Condimento
407 reviews3.8 miMexican
See all nearby restaurantsNearby attractions
Capilla de la Paz (Chapel of Peace)
1,035 reviews2.7 miArchitectural Buildings
Punta Diamante
430 reviews1.9 miNeighborhoods
Museo Histórico de Acapulco Fuerte de San Diego
510 reviews4.5 miSpeciality Museums
Centro Cultural La Casa de los Vientos
235 reviews4.9 miPoints of Interest & Landmarks
See all nearby attractions608Reviews12Q+A24Room tips
Reviews
Traveler rating
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- 54
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Most Recent
Had such a wonderful/relaxing time. From the day we arrived staff was amazing, helpful and friendly. Loved being away from downtown busy lifestyle but close enough to enjoy and come back to relax. Loved it
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Jan 24, 2022
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We are here to serve you ... always! Mariely Espinoza Parra
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+1
Love to visits this place pichilinge area everything looks so beautiful like u are in the gangle the beach area a nice place to relax without the noises of the city private beach it’s a 10+ the only thing i didn’t like was the air conditioning too noise and the food it was not that great I little cold ..but definitely I will come back again..employee’s nice too …it has a taking breath view of Puerto Marquez…beautiful…
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Date of stay: December 2021Trip type: Traveled
Room Tip: Don’t go on Hollidays it’s so full every where u go
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Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Feb 13, 2022
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We will take immediate action at the point you mention and in which we have not achieved your maximum satisfaction. We are here to serve you ... always!
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Excellent service Excellent food Excellent installations Three amazing pools Love the beach area since it is private Attention of their people is amazing they make feel like home Installation in good shape after earthquake The view to the bay is amazing
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Date of stay: September 2021Trip type: Traveled
Room Tip: Rent a car if you want to do outside activities
Eat lunch here is delicious
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Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Sep 26, 2021
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We are here to serve you ... always!
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This hotel exceeded our expectations. I thoroughly enjoyed the ease of access with pools and beach area. The restaurant overlooking the bay has very good quality food and service. The hotel staff was very accommodating. For instance, I had a death in my family during my stay and had to return to the US immediately and I was given full credit for the nights I was unable to stay. I look forward to returning and staying here in the future. Gracias!
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Aug 27, 2021
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We are here to serve you ... always!
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We expected a Camino Real , not and old overpriced holiday Inn...don' t even know where to start: * front desk receptionist was very rude upon arrival * we were charged $64 over price given on reservation and confirmed over the phone * the place looks TERRIBLE, old and dingy * we had to chance rooms twice: first, we were given a completely blocked ocean view, all we could see were trees and bushes and a bit of ocean. * second room , bed skirt had big holes in it as well as the blackout curtains, we asked for another room when we saw the huge yellow ( Looked like urine) stains on the mattress under the white sheets. ( we are talking about a place that charged $155 for the first night!!) * room service is límited and ridiculously overpriced ($18.50 for a Burger and a few fries) * if you don't have a car, you are practically trapped in this ugly place, it is so remote with no eating options whatsoever near. * the whole place smells dingy , rooms are terrible and old beaten up furniture, ( our last room was in a better condition) not worth AT ALL what they charge. * staff is mostly friendly and seemed embarrassed about obvious oddities ( $155 a night for bedskirts and curtains with holes? COME ON!!) but tried their very best to be acommodating. * mini Bars are locked, never mind consuming anything, OPENING them alone will cost you $55 * by far, one of the worst hotel experiences of my life. There are many more, cheaper and better lodgings in the área, don't waste your time and money, this is most certainly NOT a Camino Real experience.…
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Date of stay: August 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Aug 30, 2021
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We will take immediate action at the point you mention and in which we have not achieved your maximum satisfaction. We are here to serve you ... always!
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The place is nice enough - Not really a spot to see either sunrise or sundown, but it has a nice beach and pools. Service, particularly restaurant, is really good and the staff are great. What marred the experience was that COVID safety measures were not really enforced in an event the hotel hosted... There was a wedding in which only three or so guests and the photographers wore facemasks and there was no social distancing. I asked staff about this, and they just replied that the bride and groom had not requested COVID safety measures. I would assume that, since the state was in yellow alert status, it'd not really be up to guests to decide if they want people to follow safety procedures. Maybe if I don't explicitly request the hotel not allow strangers into my room, they'll let random people go through my stuff?…
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Date of stay: May 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Jun 6, 2021
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We will take immediate action at the point you mention and in which we have not achieved your maximum satisfaction. We are here to serve you ... always!
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Super awesome place! I am stoked to know it. We will hopefully return. The beach was small, though great for our 1 and 3 year old. Super soft waves and great sea life (fish, octopus, eagle ray, eels) Great food, amazing vibe. Relatively tranquil. The views from the rooms are amazing and the balcony is great. There are no screens on the doors, so if you leave them open the mosquitos get in the room. The other option is to sleep with AC on, which we found noisy and too cold. The staff was a bit up tight (maybe due to pandemic) and gave me a hard time about bringing coconuts to the beach (makes no sense as there are coconut trees!) and about our babies being naked at times. Other than that, it was great!
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Review collected in partnership with this hotel
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Beautiful hotel in a paradisiac small beach! The service is great, the place is beautiful and their food is amazing, doesn’t matter where you eat. Removing one star for the cleaning of the bathroom that could be better (mold between tiles) and some broken tiles in the swimming pool.
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Date of stay: January 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Jan 20, 2021
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco Diamante. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We will take immediate action in the area in which we have not achieved your maximum satisfaction With pleasure! Mariely Espinoza Parra
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We needed a close location to where we were needed to do business but wanted a nice hotel. The hotel is quite nice. Our room was big; with two full size beds. Nice balcony. Great view. Great restaurant. Everyone is keeping safe distance. But, two things I did not like. 1) the main pool cleanness, I saw a plastic glass at 7pm near the seats I used at night. Saw glass was there at 8am in the morning. I also found an empty plastic bottle inside the pool. 2) the La Vela restaurant is at “ground” level; as the hotel is in a cliff. But the closest elevator leaves you at 52 steps of stairs; which making it difficult to get to the restaurant, specially being the only restaurant opened in this conditions
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Date of stay: December 2020Trip type: Traveled
Helpful
Response from , Dueño at Camino Real Acapulco Diamante
Responded Dec 6, 2020
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Camino Real Acapulco. Our mission is to create memorable experiences, so your time and COMMENTS are VALUABLE to us, as they will always help us to be better every day. We are here to serve you ... always! Mariely Espinoza Parra
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This is a great location. Beautiful views. The staff was friendly. Was once a beautiful hotel. However, this hotel is in desperate need of renovation. The door lock to my room did not seem secure. The bathroom/shower is long past an overhaul and the linens were worn out. Ordering in the resturant took forever as well.
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Date of stay: March 2019Trip type: Traveled
Helpful
Response from marielyesp, Gerente at Camino Real Acapulco Diamante
Responded Mar 15, 2020
Dear guest We appreciate the time it took to answer our survey as well as the preference for staying at Camino Real Acapulco Diamante, We will review the observations mentioned to us It will be a pleasure to have you with us again. We are here to serve you ... always! Mariely Espinoza Parra Director
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PRICE RANGE
$104 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
camino real acapulco diamante hotel acapulco, camino real hotel acapulco, camino real resort acapulco
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
157
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Claim Your Listing Frequently Asked Questions about Camino Real Acapulco Diamante
Which popular attractions are close to Camino Real Acapulco Diamante?
Nearby attractions include Capilla de la Paz (Chapel of Peace) (2.7 miles), Punta Diamante (1.9 miles), and Museo Histórico de Acapulco Fuerte de San Diego (4.5 miles).
What are some of the property amenities at Camino Real Acapulco Diamante?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Camino Real Acapulco Diamante?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Camino Real Acapulco Diamante?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Camino Real Acapulco Diamante?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Camino Real Acapulco Diamante?
Conveniently located restaurants include Sunset Lounge, La Concha - Hotel las Brisas Acapulco, and Restaurante BellaVista - Hotel las Brisas Acapulco.
Are there opportunities to exercise at Camino Real Acapulco Diamante?
Yes, guests have access to a pool and a fitness center during their stay.
Does Camino Real Acapulco Diamante have an airport shuttle?
Yes, Camino Real Acapulco Diamante offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Camino Real Acapulco Diamante?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Camino Real Acapulco Diamante?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Camino Real Acapulco Diamante offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.