Boca Chica Hotel
Punta Caletilla S/N, Fraccionamiento las Playas, Acapulco 39390 Mexico
Full view
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Traveler (321)
Room & Suite (65)
Pool & Beach (49)
About
#24 of 200 in Acapulco
Location
3.5
Cleanliness
4.3
Service
3.8
Value
3.8
Formerly the 1950’s playground of the hollywood elite, Boca Chica’s vintage Charm and Chic contemporary design is ideal for anyone looking to have fun Acapulco style.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Bar / lounge
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Spa
Full body massage
Massage
Massage chair
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Bottled water
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English, Spanish
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
14Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
Contact
Punta Caletilla S/N, Fraccionamiento las Playas, Acapulco 39390 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $45/day
258Reviews9Q+A18Room tips
Reviews
Traveler rating
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Most Recent
This was one of our go to places for the day when I owned a villa in Acapulco, and always had a great time. Snorkeling, great restaurant and great service. Really miss those days. That was years ago before they remodeled it by new owners. Ah great memories.
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Date of stay: July 2021Trip type: Traveled
Helpful
+1
Older hotel with beautiful views and unequaled service. Staff is very professional and attentive. Rooms are very clean with good amenities. Pool service is outstanding with great drinks and the food in the onsite restaurant is so delicious. Prices are high for the area but keto In mind you are in the most amazing place in the area . We found all the staff to be fine nice ! Thank you Wendy, Eddie and all the staff . Try the spicy tuna rolls and breakfast is so good here as well . For a great place to eat walk 10 minutes to la Cabana it is awesome and very affordable we loved their mole and great breakfast deal ! We felt very safe at the hotel and in the area . This is real Mexico and you need to relax don’t be afraid if it’s a bit rough around the edges. People here are kind and very nice . Just go enjoy I know you will be blown away with your experience. Heads up bit great coffee here so you might need to walk to the oxxo in the morning like I did . Bring extra hangers fir clothes and get some beers to keep in your room .…
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Date of stay: March 2020Trip type: Traveled
3 Helpful votes
Helpful
Response from Thelma E, Gerente at Boca Chica Hotel
Responded Mar 25, 2020
Dear Andrew Thank You for chosing Boca Chica as your hotel desitnation in Acapulco, and for the time you are investing in writting this lines. Mexico and Acapulco is a wonderful safe place to travel. We appreciate your suggestions. We hope all is well at home. Please be back soon .
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It is considered a "pet friendly hotel" so we brought our dog. We would have her with us all day and on our second day there we left her in the room while we had dinner at a restaurant outside the hotel and left our dog in our room. She is well trained and 6 years old. While we were gone staff came into the room to do the check for the mini bar/Turn down service and left the door open and my dog ran away from the room because it frightened her. The staff weren't able to stop her and let her leave the hotel. I'm not sure if you are aware where the hotel is located but its gated in a not-so-safe area. The hotel staff did not truly look for her. When we arrived back after 2 hours of her being missing they let us know. THEY NEVER CALLED US EVEN THOUGH THEY HAD TWO NUMBERS OF OURS, we would have immediately come back if we knew she was missing. And when we arrived back all they did was tried to blame us for not having her on a leash in the room???? HOW IS THAT PET FRIENDLY? The manager tried yelling at us and tell us we weren't welcome at the hotel.When all our concern was to find our dog. We proceeded to go in our car and look for her in a pretty dangerous part of Acapulco. Thankfully because of the very kind locals we were able to find her after a couple hours, but it was so scary for us because we were desperate to find her. She is like a child to us. The hotel did not help at all. All their(manager) concern was to let us know they have zero liability. The manager is extremely rude and we felt exhibited zero humanity. Never once did we receive an apology and she even let us know we were never welcomed again, and told me when I started crying to "shut up" because I would wake guests. It got to the point guests of the hotel started looking for the dog, and the kindest chef of the hotel got in his car with his son to help us. Everyone you could tell was in shock of how it was being handled. I am still in shock, as someone who considers their dog family, I can't believe the treatment we receive. I want to reiterate we never were called when it happened. If we would have came home later I'm sure we would have never found her. I am so so grateful to all the locals and people who helped and I feel so incredibly lucky to have found her. But I feel it's important to let everyone know because I know many people here have pets. I would recommend strongly if you have a dog and want to take it to the beach/Acapulco do not stay at the Boca Chica. I would also like to note we were iffy about staying here again because on a previous experience( our dog didn't come that time)the manager was extremely classist to a girl who was a caretaker of someone staying there. She told her she couldn't be in the pool and her reason was that she wasn't wearing a proper bathing suit. She has on exercise shorts and tee shirt , most likely because she didn't have a bathing suit. The manager did this in front of everyone at the pool. Luckily the family that employed her stood up for her and even got her a bathing suit so the manager couldn't make it an issue.…
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Date of stay: January 2020
Rooms
Cleanliness
Service
4 Helpful votes
Helpful
We stayed for a week over Thanksgiving and absolutely loved it. Relaxing, warm people amazing views, access to the ocean, pool and great food. Awesome burger, drinks...and Japanese Cuisine. Thelma, Wendy, Arturo and the crew were fantastic! Enjoyed the spa, kayaking, lounging, walking up the hill, eating and drinking. Put it on your bucket list. Staff ratio is fabulous, smiling people. Think retro Palm Springs in Mexico and you will not be disappointed
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Date of stay: November 2019
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Departure10989683259, Gerente at Boca Chica Hotel
Responded Dec 22, 2019
We cannot thank enough for writing this lines, for choosing us to stay in wonderful Acapulco and allow us to pamper you and, show you how great is this place. We love americans. And truly, all of our guests are the reason why we show up for work everyday! Please come back son!!!
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I visited this vintage hotel just to spend the day last December and its absolutely fantastic, in front of an island, you can snorkel or kayak here, the restaurant prices are a little high but the location it's worth it. Will visit again for sure!
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Date of stay: December 2018Trip type: Traveled
2 Helpful votes
Helpful
Response from Departure10989683259, Gerente at Boca Chica Hotel
Responded Aug 24, 2019
Trancy, thank you for choosing Boca Chica as a hotel destination in Acapulco. You descrbe beautifully the wonders that surround us here. We woulld love to receive you any time soon
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+1
We arrived at boca chica - about an hours drive from the airport... the hotel is not really in the best neighborhood and you pass through most of the town before you arrive there. The hotel itself has been standing since 1957. It is full of charm and charisma as would befit the 1950s / 60s... kind of feels like a place James Bond might have liked to stay at during his time off. There are 36 rooms here and only 5 were in use when I visited on July 4th. As I Titanium member I was upgraded from a basic garden room to what’s known as the sunset suite. Low and behold we arrived just as the sun was setting. The suite offered beautiful views of the beach and pool below as well as the rocky cliffs nearby. Now the rooms are fine. Comfy bed, hot water, shower, small tv.... but one thing that I really wasn’t prepared for is that there is no glass windows at all! It’s all simply wooden shutters and mosquito nets! You can feel the breeze being through your room and you can hear the sea all night long. I have to say that I’ve got used to such white noise having lived in New York for 13 years but if you’re a light sleeper you will hate it. Also, yes, it has that old world retro charm but I really think they should have still put glass in the damn windows so that the place feels finished and let people decide if they want to hear the ocean all night long. Also another thing to be aware of is the railings in the balcony’s and walkways are extremely low - just below waist height! It made me cling to the walls as I made my way around. We ate at the hotel restaurant when we arrived. Service was a bit slow but the food (fish) and chicken soup were tasty. The venue overlooks the ocean and you can hear the waves slamming into the rocks as you dine. The following morning breakfast was served from 7-midday. Things are laid back in Mexico so the extended breakfast hours are welcome. Continental breakfast is offered to those with Plats or Titanium as well as many of the $99 rates. The breakfast is all a la carte and the portion sizes quite small to be fair. That said, you can buy other cooked items off the menu. For two people it came to an additional $17 on top of the free continental offerings so I didn’t think that was too bad. There’s no beach at the property but there are plenty of places to enjoy the pool area. The swimming pool overlooks a gorgeous bay complete with little boats bobbing up and down on the waves. There is a public beach nearby too with a market place and food offerings. I didn’t bother to explore this. Our driver really advised us not to go, but I know that others (on trip adviser) have done so and enjoyed good, cheap, tasty, Mexican street food. I don’t think I would stay more than a night here - but I am glad we came by. There are no Marriott properties in this part of Mexico apart from this. For $99 which includes breakfast I thought it was worth a shot to see what it’s like. It’s definitely different. The place has character and charm. I probably wouldn’t return unless they glassed up some of the windows though. That said, it’s a quirky hotel and a Design hotel at that... and reminds me why I would often browse the SPG directory to see where I should head to next. Let Acapulco be it!…
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Date of stay: July 2019Trip type: Traveled
Location
Service
Sleep Quality
4 Helpful votes
Helpful
Response from Departure10989683259, Gerente at Boca Chica Hotel
Responded Jul 13, 2019
Mr. James We truly appreciate your review and stay in Boca Chica. The very first hotel of Acapulco and nicely renewed recently. Boca Chica as you describ,e is an experience to stay. Effectively, no glass windows on our best suite, but wooden blinds that won´t let the air conditioning escape and isolate the ocen waves sound, when you might not enjoy it. Ths is due to the closeness to the ocean. We do have a beautiful pier where you access the ocean, great for snorkeling or ridding a boat, or wave runner, for kayaquing. And the accesto the private natural pool . We hope you come back soon, and we do have romos with glass on the windows that may be assigned for you, also suites with a great size for a Titanium member like you. Just send me and email, and I will be very pleased to attend your needs. Have a beautiful stay at home. tesquitin@hote-bocachica.com Thelma ESquitin
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I booked a reservation months prior to my scheduled stay and received the confirmation of the reservation only to receive an email from one associate asking me to adjust my dates. Subsequently I received an email from a different associate asking if I wanted two double beds or a king size. Unbelievably, I received a third email telling me they had to cancel my reservation due to unavailability. I’ve never experienced such a mess of a simple reservation that was completed and confirmed all online only to essentially have the reservation given away. Even with the offer of giving me a room, I declined due to concerns of arriving with issues.
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Date of stay: March 2019Trip type: Traveled
Helpful
Response from GerenteGeneralBC, Gerente at Boca Chica Hotel
Responded Mar 22, 2019
Dear Mr Charles W, First and foremost, I would like to thank you personally for considering Hotel Boca Chica as an alternative during your visit to our country. I am deeply disturbed to find out the series of uneventful events surrounding your visit. Please accept my sincere apologies, and rest assured that right now I’m in the process of overseeing exactly what went wrong so it will not happen again. We hope that you can give us another opportunity to serve you as you deserve in a near future. Cordially, Ane Echeverria Kind Regards,
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+1
We were very fortunate to find this small boutique hotel located in Caletita beach. A comfortable four and a half hour drive from Mexico City. It’s a Starwood property and platinum membership gets you an upgrade which was welcome along with a complimentary margarita or drink of your choice. Sofia at the check inn was very courteous and we were surprised to find our suite super spacious with all the amenities. The pool is nice but crowded on the weekends. Breakfast was great along with the service. It looks like we will make this place our go to location in Acapulco!
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Date of stay: February 2019Trip type: Traveled
Helpful
Response from GerenteGeneralBC, Gerente at Boca Chica Hotel
Responded Mar 22, 2019
Dear Reillylay Thank you for leaving a review of our property. I am pleased to hear you appreciated the room accommodations received and efforts of our hotel staff. The team will be informed of your experience. I truly value your comments as this gives us the opportunity of improving what we can offer. We hope you will allow us to serve you again in the future. Sincerely, Ane Echeverria
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+1
A beautiful hotel with very friendly and helpful staff. Some of the shine may have come off the renovations of a decade or so ago, but somehow that makes it all the more comfortable. We spent 5 nights here and didn’t want to leave. The food is top notch. Try to Aca Brown cocktail. We ordered it several times. Go to this hotel!!!
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Date of stay: February 2019Trip type: Traveled
Helpful
Response from GerenteGeneralBC, Gerente at Boca Chica Hotel
Responded Mar 22, 2019
Dear D1827KXchrist Thank you for taking the time to share your positive feedback regarding your recent stay at Hotel Boca Chica. On behalf of all Employees of Boca Chica, I would like to thank you for choosing our hotel during your visit in Acapulco. We are so glad to hear your stay was enjoyable. We hope you will allow us to serve you again in the future. We look forward to your return! Sincerely, Ane Echeverria
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What a perfect escape . We loved the architecture and feel of the property.. fretted with such a great staff and loved our room with amazing views. The private swimming cove was a delight.. and the restaurant is a cut above with lots of fresh and Japanese influenced options. This hotel celebrates the past but is completely kept up in style! Memorable!!! Will be back for sure... just perfection.
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Date of stay: February 2019Trip type: Traveled
Helpful
Response from AneE82, Gerente at Boca Chica Hotel
Responded Feb 19, 2019
Dear CasaBallena, Thank you for sharing your fantastic experience with other travellers. We are thrilled you liked the views and enjoyed our little Oasis in Acapulco. Looking forward welcoming you back soon
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ALSO KNOWN AS
boca chica acapulco
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about Boca Chica Hotel
Which popular attractions are close to Boca Chica Hotel?
Nearby attractions include Isla La Roqueta (0.3 miles), CiCi Acapulco Magico (0.5 miles), and Plaza Álvarez (0.5 miles).
What are some of the property amenities at Boca Chica Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Boca Chica Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Boca Chica Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boca Chica Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Boca Chica Hotel?
Conveniently located restaurants include La Cabana de Caleta, Tacos Tumbras (Costa Azul), and El Gran recuerdo.
Are there opportunities to exercise at Boca Chica Hotel?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Boca Chica Hotel have an airport shuttle?
Yes, Boca Chica Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Boca Chica Hotel have airport transportation?
Yes, Boca Chica Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Boca Chica Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Boca Chica Hotel?
The staff speaks multiple languages, including English and Spanish.