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Resort Mundo Imperial

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#5 of 180 Hotels in Acapulco
Certificate of Excellence
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502 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Mexico City, Mexico
Reviewed 3 days ago NEW

Good hotel for a convention, the place is good, the amenities, price and location are fair. The food is good, the drinks at most of the bars are ok but dont ask for anything that uses lime juice it tastes awful. friendly staff.

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Helpful?
Thank Rafael G
Gerencia G, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you, enjoyed your stay at our Resort and that the hotel facilities and the service were to your liking. We will be glad to have you soon once again, Miguel Angel Mondejar

Monterrey, Mexico
Reviewed 4 weeks ago

Excellent Hotel, with everything close, from a mall next corner, to the Beach, and Mexican food restaurants, Hotel is packed with amazing pool sites, and nice amenities overall to enjoy your full stay at Acapulco.

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Helpful?
Thank arocha0
Reviewed October 5, 2016

Although we stayed in a couple of nice suites at the roof top we felt always watched by security guards. You can not bring back any food to the hotel, it doesn't matter if it is a soda you are drinking, a new pizza of some leftovers they will decommission everything at the entrance. I also invited some friends to...

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Helpful?
Thank Isaac M
Reviewed September 26, 2016 via mobile

Excellent location, new, trendy, amazing pools, adult pool is very cossy, private, with very good service. All the staff are friendly, very well trained, they are all the time making their best to give you a perfect experience. Try the package with breakfast, is awesome, salmon, all kind of eggs, Mexican dishes, roast beef, American dishes, fresh bakery, healthy fruits...

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Helpful?
Thank Leticia M
Montreal, Quebec, Canada
Reviewed August 5, 2016

Definitely, there are better hotels in Acapulco for the same price. It does not make any sense to stay at this hotel far away from the beach when you can be just next to the beach for the same price. My room view was to a street. The food is expensive and you cannot bring food from outside. When you...

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Helpful?
1Thank Andrea G
Princess Mundo I, Gerente at Resort Mundo Imperial, responded to this review
Google Translation

Estimada Andrea: Valoro sus comentarios nos dan pauta para reflexionar realizar ajustes y mejorar. Le agradezco el tiempo para hacernos...

Reviewed June 11, 2016 via mobile

Excellent hotel with great facilities for corporate entertaining. The staff are very willing to assist in all matters to make our stay pleasurable. The convention centre reminded us of Las Vegas it was massive and great logistics within. We entertained 500 guests but could have easily entertained 5,000. The bedrooms were very spacious and checkin and out efficient, amazing pools,...

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Helpful?
Thank Mark N
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Mark: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel Mondejar

North Kansas City, Missouri, United States
Reviewed May 18, 2016

I have always thought that unless you get a good deal, you get what you pay. Overall it´s a relatively new hotel, however it doesn't have really soul. It´s not a resort, it´s just a hotel. I won't say its luxurious but I can say it´s Ok to spend the night. They charge you extra 300 pesos over your price...

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2Thank Luis R
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. Thank you also for choosing Resort Mundo Imperial . respectfully...

Edmonds, Washington
Reviewed May 17, 2016 via mobile

Swimming pools are great, clean!!! Great costumer service!! Rooms were clean as well!!! Food was great as well. Excellent stay!! We sure will be back!!! Kids enjoyed the artificial beach but kinda sad hotel doesn't have a beach. :-(

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Helpful?
Thank nanis0123
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you and your family enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel A Mondejar

Bari, Italy
Reviewed May 10, 2016

Great location, great hotel, excellent staff !I t has different food options, a wonderful brunch, and beutiful swimming pools. It does not have beach access but everything else was great, I didn't find one single weak point. Really excellent !

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Helpful?
Thank Giuseppe2011
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel Mondejar

Las Vegas, Nevada
Reviewed April 10, 2016

The overall experience in the hotel was great. The only issue we had was the the way the bathroom was set up. By this I mean, there was a curtain just behind the beds and a frosted glass door with lines in it that you could see through. So much for going to the bathroom in peace. I do not...

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Helpful?
Thank tinarutter
Miguel Angel M, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest First of all I would like to thank you for your recent stay at Resort Mundo Imperial and sharing your experiences at TripAdvisor. As our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Acapulco Diamante area and just 2.5 km from the International Acapulco Airport, Mundo Imperial is a unique, brand new, fully integrated tourist concept, spread over 262 thousand square meters, which includes luxury, comfort, relaxation and wellness, shows and entertainment, shopping and gastronomy. This resort is made up of a modern Convention and Exhibition Center (Expo); a spectacular and innovative Entertainment Venue (Forum), a stunning and elegant outdoor walk-way (Promenade) as well as a luxury hotel with 814 rooms and suites (Mundo Imperial Resort). ... more   less 

Additional Information about Resort Mundo Imperial

Address: Blvd Barra Vieja 3 | Plan de Los Amates, Acapulco 39931, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $74 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Mundo Imperial 4*
Number of rooms: 814
Reservation Options:
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Also Known As:
Mundo Imperial Hotel Acapulco
Hotel Style:
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#5 Luxury Hotel in Acapulco
#9 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travelers have asked, with answers from Resort Mundo Imperial staff and other travelers.
12 questions
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Questions? Get answers from Resort Mundo Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid this hotel”
 of 5 bubbles 757isaacm, Oct 5, 2016 | Read review
“Ask for a room to look over the interior.”
 of 5 bubbles LouisR871, May 18, 2016 | Read review
“Luxury rooms and average rooms are almost the same size”
 of 5 bubbles IsaacGBerkovsky, Jan 4, 2016 | Read review
“Go to A-Roma Restaurant on a Sunday”
 of 5 bubbles EliLee1, Dec 7, 2015 | Read review
“Tower 2 is where the fun pools are at.”
 of 5 bubbles enriques6, Aug 17, 2015 | Read review
5 of 5
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