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Resort Mundo Imperial

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#5 of 179 Hotels in Acapulco
Certificate of Excellence
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1 room 2 adults 0 children
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Resort Mundo Imperial
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606 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Seattle, Washington
Reviewed 3 days ago NEW

I attended a four day event here, found the experience disappointing. Food was a problem, their literature brags a great deal about all of their restaurants, the problem is that they do not seem to be open very often. The night I arrived it was late and I was famished after a long, long day of air travel. The desk...

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Thank javafour
Reviewed 5 days ago NEWvia mobile

Quick response, rooms are close from the convention center within the same complex. If you need extra towels asked them to not take them away other wise they will. Very kind people and if you run have an outstanding run cycle within the hotel. The Trainner in their gym very helpful and kind, he will helps with your routine. Buffet...

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Thank Afra A
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Afra Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Seyed Rezvani

Reviewed 1 week ago

Pros: Hotel was very clean. Staff were friendly. Weather was amazing. Airport only 5 minutes away. Cons: No safe in the hotel room. No outlet in washroom to plug in hair tools. Not all staff knew English. Resort seemed empty, not many tourists. No direct access to beach.

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Thank Deana N
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Deana Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Seyed Rezvani

Auckland
Reviewed 3 weeks ago

This is a top-quality world class hotel with great facilities, food and buffets. The quality of the food is top notch which a few other hotels I've reviewed could begin to take note of. Very good choice indeed at all mealtimes. The only disappointment was having to wear this silly tag around the wrist but all things considered it is...

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1Thank archiescat
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Seyed Rezvani

Boone, North Carolina
Reviewed January 17, 2017

Great hotel staff great price great pool great rooms..and with the dollar as strong as it is well worth it! They have a wave pool that my son loved or just lay out at the normal pool, don't like kids around go to the back of the property and enjoy the adult only pool. There is a shopping center across...

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Thank Jeff K
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Jeff K: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Un cordial saludo, Seyed Rezvani

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed January 17, 2017 via mobile

We had a company convention at the hotel. Nice hotel but what is missing is the beach you expect when you go Acapulco. Good for companies but absolute NO GO for a vacation. They did purchase the Princess Hotel, which can be used, but you need to take a shuttle for 10 min. Makes no sense if you are looking...

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Thank A TripAdvisor Member
Gerencia G, Director General at Resort Mundo Imperial, responded to this review

Dear Guest: Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours, I hope to have the opportunity to host you again anytime soon. Regards Seyed Rezvani

Saint Louis, Missouri
Reviewed January 9, 2017

Stayed at resort over new year 2016-17 for 5 days. Located along the coast south of Acapulco proper. Not a beach hotel. Visiting family in area arrived by car. Large resort very well kept as are most resorts in Mexico. People throughout very friendly as is the custom. Quick parking valet very helpful. Check in very quick. We did not...

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Thank MHD17
Mexico City, Mexico
Reviewed January 4, 2017 via mobile

My husband and I travelled with our 20 year old son at a very difficult time since spending New Years Eve in Acapulco means LOTS of people. But we had a great time. Everything was well organized: parking, check in, rooms, restaurants, buffet, pools, everyone was helpful, efficient, smiling. No problem at all. Beautiful and comfortable room, great bed, extremely...

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Thank analuisa22
Mexico City, Mexico
Reviewed December 11, 2016 via mobile

I stayed 4 days and 3 nights in this hotel, the experience was average, neither good or bad let me explain why: The good: The hotel is new, therefore, amenities such as the pool towels, bed, bath and pillows are in great conditions. Free wifi all over the place. The room we stayed was nice and spacious, bathroom works like...

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Thank emruve
Gerencia G, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again at Resort Mundo Imperial. Hasta pronto! Miguel A Mondejar

Mexico City, Mexico
Reviewed December 8, 2016

Good hotel for a convention, the place is good, the amenities, price and location are fair. The food is good, the drinks at most of the bars are ok but dont ask for anything that uses lime juice it tastes awful. friendly staff.

Review collected in partnership with this hotel
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Thank Rafael G
Gerencia G, Gerente at Resort Mundo Imperial, responded to this review

Dear Guest: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you, enjoyed your stay at our Resort and that the hotel facilities and the service were to your liking. We will be glad to have you soon once again, Miguel Angel Mondejar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in the Acapulco Diamante area and just 2.5 km from the International Acapulco Airport, Mundo Imperial is a unique, brand new, fully integrated tourist concept, spread over 262 thousand square meters, which includes luxury, comfort, relaxation and wellness, shows and entertainment, shopping and gastronomy. This resort is made up of a modern Convention and Exhibition Center (Expo); a spectacular and innovative Entertainment Venue (Forum), a stunning and elegant outdoor walk-way (Promenade) as well as a luxury hotel with 814 rooms and suites (Mundo Imperial Resort). ... more   less 

Additional Information about Resort Mundo Imperial

Address: Blvd Barra Vieja 3 | Plan de Los Amates, Acapulco 39931, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: $84 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Resort Mundo Imperial 4*
Number of rooms: 814
Reservation Options:
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Also Known As:
Mundo Imperial Hotel Acapulco
Hotel Style:
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#5 Luxury Hotel in Acapulco
#12 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travelers have asked, with answers from Resort Mundo Imperial staff and other travelers.
16 questions
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Questions? Get answers from Resort Mundo Imperial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid this hotel”
 of 5 bubbles 757isaacm, Oct 5, 2016 | Read review
“Ask for a room to look over the interior.”
 of 5 bubbles LouisR871, May 18, 2016 | Read review
“Luxury rooms and average rooms are almost the same size”
 of 5 bubbles IsaacGBerkovsky, Jan 4, 2016 | Read review
“Go to A-Roma Restaurant on a Sunday”
 of 5 bubbles EliLee1, Dec 7, 2015 | Read review
“Tower 2 is where the fun pools are at.”
 of 5 bubbles enriques6, Aug 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question