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Resort Mundo Imperial

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Traveler (420)
Pool & Beach (290)
Dining (164)
Overview
  • Excellent53%
  • Very good28%
  • Average9%
  • Poor5%
  • Terrible5%
Travelers talk about
“la moda”(3 reviews)
“pool restaurant”(3 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,168)
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101 results
Traveler rating
37
31
17
9
7
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LanguageEnglish
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37
31
17
9
7
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All reviewsla modaconvention centerpool restaurantsister hotelbathroom areaadult poolspecial thanksbusiness tripenjoyed my stayvery nice hotelother hotelschecking inpool sidehamburgerprivate beachmexico cityshuttle
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1 - 5 of 101 reviews
Reviewed 4 weeks ago via mobile

Despite being a beach resort far away from the beach, the installations are nice. But the staff is very bad. They treat us like thieves, and they scam us. Charge item twice, lye about services, overcharge for shuttles, etc. Since Mexican people is very nice,...More

Thank Alan S
Response from Gerencia G, Gerente at Resort Mundo ImperialResponded 3 weeks ago

Dear Alan: First of all I would like to thank you for your recent stay at Resort Mundo Imperial and sharing your experiences at TripAdvisor. I’m very sorry to hear of your experiences, unfortunately from this review we cannot identify your booking and therefore cannot...More

Reviewed July 7, 2018

I stayed at the Resort Mundo Imperial for two nights because the hotel I originally booked a room at (Las Brisas) was infested with ants. Resort Mundo Imperial was a very solid choice especially for the price. The hotel was very quiet, not many guests...More

Thank Matthew R
Response from Gerencia G, Gerente at Resort Mundo ImperialResponded July 8, 2018

Dear Mattew R: Thanks for staying with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours. We’re sorry you were uncomfotable - we’ll work hard to fix the issue you experienced. sincerly Rolando Miravete

Reviewed June 13, 2018

Good over all Hotel for Famiy its big and good service, the pools are in good conditions and the best part is that you can go to the other hotels that they are partner with food is not cheap and not that good drinks are...More

Review collected in partnership with this hotel
Thank iker3636
Response from Gerencia G, Gerente at Resort Mundo ImperialResponded June 17, 2018

Dear Guest: Thank you for your kind words about our property. We are so glad that you have enjoyed your stay. It is indeed a great place to relax! I hope you keep us in mind the next time you travel to Acapulco. Sincerely, Rolando...More

Reviewed May 17, 2018

Attending a Conference at the Mundo Imperial Convention Center , we stayed here. This hotel is wonderful as attendees, because you are a short walk from the Convention Halls, I mean 5 mins, The personnel are very friendly, the restaurants and food are nice,only registration...More

Thank Sergio R
Response from Gerencia G, Gerente at Resort Mundo ImperialResponded May 19, 2018

Estimado Sergio: Thank you for share your experience at Resort Mundo Imperial, I'm glad to know that you enjoyed your stay at our resort and that the hotel facilities and the service were to your liking. We will be glad to have you once again...More

Reviewed April 27, 2018

Huge enormous place. The rooms are extremely spacious and nicely decorated BUT... you don't feel in the beach. You will feel in Las Vegas. Too much construction, huge dry spaces, multiple pools but still in the middle of concrete. No beach. The food is extremely...More

Thank SeenByMyEyes
Response from Gerencia G, Gerente at Resort Mundo ImperialResponded April 30, 2018

Dear Guest: Welcome! Thank you for choose Resort Mundo Imperial for your vacations, happy holidays. As our guests’ opinion is very important and it is thanks you to valuable feedback like yours.we will continue to improve and perfect the service to all of our guests....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Hot Tub
Tennis Court
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
$73 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#6 Luxury Hotel in Acapulco
#15 Best Value Hotel in Acapulco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$73 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Acapulco
#3 Spa Hotel in Acapulco
#6 Luxury Hotel in Acapulco
#15 Best Value Hotel in Acapulco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (420)
Pool & Beach (290)
Dining (164)
Room & Suite (119)
Amenities (156)
Family and Play Areas (5)
Business Center & Event Rooms (1)
Questions & Answers
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Heather D
June 19, 2018|
AnswerShow all 5 answers
Response from benitosays | Reviewed this property |
For food, yes, I believe it’s around $300pesos
1
Vote
sunchild1
April 1, 2018|
Answer
Response from purplemermaidk | Reviewed this property |
Sorry can't help you there!
0
Votes
purplemermaidk
February 19, 2018|
AnswerShow all 5 answers
Response from Slymart35 | Reviewed this property |
Not strict at all, even though most men dressed with long pant, shirt and full shoes, they did not seem to worry about people with Bermuda, t-shirt and sandals!
1
Vote
Google Translation
Room Tips
"All the rooms are very quiet, it's better to choose a room with a view to the city."
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"Avoid a view to the street"
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"Depending on what you want, pool side rooms give an excellent view of the pools, the other side, the mountains"
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"Pay the extra for pool view, beats looking at the roadway."
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