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DoubleTree Suites by Hilton Hotel Saltillo

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DoubleTree Suites by Hilton Hotel Saltillo
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202 Reviews from our TripAdvisor Community

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Showing 101: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Traveled with my wife, kids and my parents, we got the 3 room suite and had plenty of room to relax. The staff was very friendly and helpful. Had no problems during our stay. I liked the complimentary cookies and coffee they have 24/7 next to the front desk!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Luis R
Detroit, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I'm from the US and go to Saltillo on business. I travel alone typically and the location of this hotel cannot be beat in terms of safe access to restaurants and the sports center. The hotel is close to downtown and other restaurants as well when feeling more adventurous. The hotel staff are great, fast and reliable. They always welcome... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anna Bjorn B
Kingsville, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The first time I stayed here I was extremely impressed. Very clean, staff is friendly, restaurant is awesome. Bag lunches available for those working in automotive plants. Three amazing restaurants next door as well. Perfect location.

Helpful?
Thank Dreamon21_27
Jonathan A, Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Dreamon21_27: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests and... More 

Shelby Township, United States
2 reviews
2 of 5 stars Reviewed June 20, 2016

I would recommend the Hampton Inn before this hotel. My room smelled musty and the toilet was leaking onto the floor all night. The staff was nice and I am not clear if the room was ever corrected. But this is definitely not up to Hilton standards in my well traveled opinion.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nichole B
Jonathan A, Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Ms. Nicole B, Thank you for your review of your past experience. I would like to express my sincere apologies for falling short of our commitment to extend a rewarding experience due to dissatisfaction during your stay. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at our hotel. Thank you... More 

Ontario, Canada
1 review
4 of 5 stars Reviewed June 10, 2016

It is always a pleasure to stay at this Double Tree, the staff is very helpful and always trying to make you feel at home while not being there. The fitness facility is small however there an excellent gym next door that you can use for free. I will always stay there while in Saltillo.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frank P
Jonathan A, Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Frank P: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests... More 

Clarkston
1 review
5 of 5 stars Reviewed May 7, 2016

This was my 4th stay in this hotel. The staff is outstanding an the room are spotless . Breakfast has more than you can wish for and the roominess in this hotel makes it such a restful Experience so consistently!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank WolfgangRumstadt
Jonathan A, General Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Wolfgang Rumstadt: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests... More 

1 review
3 of 5 stars Reviewed May 3, 2016

Check-in was easy and the staff were friendly but I asked for a wake up call and that never happened. Alarm clock was also set an hour behind. Late for my meeting, I jumped into the shower and realized it was not working so had to take a quick bath. They did fix it that day. Over priced for what... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank C9809SYandrewl
Jonathan A, General Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear C9809SYandrewl, Thank you for your review of your past experience. I would like to express my sincere apologies for falling short of our commitment to extend a rewarding experience due to dissatisfaction during your stay. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at our hotel. Thank you for bringing... More 

Saltillo, Mexico
1 review
4 of 5 stars Reviewed April 25, 2016

very accomodating staff, answer any question that as asked. Helfull in providing shattle service in taking me were I needed to go during my stay. Very convenient location as there were 4 choice of restaurant around the Hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Armando R
Jonathan A, General Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Armando R: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests... More 

Santa Fe Springs, United States
1 review
5 of 5 stars Reviewed April 18, 2016

We've had quite a few of our employees stay there and they have always been helpful and friendly. They have been able to accommodate us every single time we've needed to make arrangements. Definitely recommend!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Khachik K
Jonathan A, General Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Khachik K: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests... More 

Toronto, Canada
2 reviews
4 of 5 stars Reviewed April 17, 2016

My experience was as expected above and beyond by Hilton and their staff. Total comfort in and out of room experiences. The breakfast to me was the best start of each day with all the different varieties

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael M
Jonathan A, General Manager at DoubleTree Suites by Hilton Hotel Saltillo, responded to this review

Dear Michael M: Thank you for your recent review regarding your recent stay at our hotel in Saltillo, Mexico. We are constantly monitoring the performance of our property and measuring against high service and quality standards. Comments from our guests enable us to continually improve and exceed those standards. We always strive to provide the best service to our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Hotel Saltillo offers upscale, resort-style accommodations in a convenient location just off of MEX 40/54. Our family-friendly hotel near the Saltillo airport is four minutes from Plan de Guadalupe International Airport in Ramos Arizpe (SLW) and less than 10 minutes from downtown Saltillo and important business or industrial zones. For your convenience, we provide airport transportation to and from our full-service Saltillo hotel.DoubleTree comforts in a Mexican resort-style hotel.Well-appointed guestrooms, studios and suites feature warm furnishings and all the comforts you expect from DoubleTree – perfect for short or long-term visits, business travel or family vacations. Enjoy modern baths and spacious rooms, generous work surfaces with data ports and complimentary high-speed Internet access, our luxurious Sweet Dreams® bedding, flat panel HDTVs and more. Our guests also enjoy a long list of resort-style hotel amenities, including:Wireless HSIA available throughout in public areas.Indoor, heated swimming pool.Spa and fully-equipped fitness center.Laundry and valet services.Beauty salon and barber shop.Sports Club access (fee) to tennis courts, racquet ball, soccer, basketball and dining facilities.Children's activities and playground.Golf course nearby.Delicious dining at the DoubleTree in Saltillo.The DoubleTree Suites in Saltillo provides plenty of convenient onsite dining options. Enjoy a full American-Style Breakfast every day and our extensive DoubleTree Breakfast buffet. Join us for casual dining at La Estancia restaurant, or choose from favorite international and Mexican specialties at upscale mezze. Meet friends or colleagues for cocktails at our inviting Lounge. Or enjoy private, in-room dining. Everything here is freshly prepared and presented with friendly DoubleTree service. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Saltillo

Address: Boulevard Venustiano Carranza 8800, Saltillo 25280, Mexico (Formerly American Suites Resort & Spa)
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Price Range: $74 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Saltillo 3.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
American Suites Resort And Spa
American Hotel Saltillo
American Suites Hotel
Hotel Style:
#2 Business Hotel in Saltillo
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