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Holiday Inn Express Saltillo Zona Aeropuerto

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Holiday Inn Express Saltillo Zona Aeropuerto
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60 Reviews from our TripAdvisor Community

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Showing 41: English reviews
San Luis Potosi, Mexico
Reviewed October 26, 2016

Business trip of 4 days, since my arrival this hotel had some disturbing problems that I immediately expressed to the hotel customer service rep. Day 1: found last room guest underwear in room closet room, no iron, no trash basket, broken A/C, exterior noise from energy transformer, dirty carpet and bathroom floor, coffee maker had old filter inside, room 303...

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Helpful?
Thank danyvoid77
IHGService, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear danyvoid77, Thank you for providing a detailed review of your stay at the Holiday Inn Express Saltillo Zona Aeropuerto, Mexico. We are sorry that the in-room amenities, such as the air conditioning unit, Internet access, and the cleanliness levels was not up to par with your standards, despite, transferring to two different rooms. We appreciate that you took time...

Milford, Michigan
Reviewed September 22, 2016

stayed here for visit to Saltillo. great service of shuttle to collect me at airport as requested. helpful staff. Clean nice rooms. MAnager cocktail reception is nice. will stay here again when in the area

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Helpful?
Thank steve r
Pueblo, Colorado
Reviewed September 18, 2016 via mobile

Friendly front desk. All amenities like always. Great view of part of the city. Busy gym. Busy restaurant in the mornings. Great food. The only hiccup the restaurant next door. All in all was a good experience.

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Helpful?
Thank Arturo C
Monterrey, Mexico
Reviewed July 4, 2016

Friendly staff, clean room, nice pillows and nice bed. it is a good value for the money and breakfast was good. It is close to all the nice places to eat and very close to the shopping mal Liverpool. I will certainly go back and stay here again. However, the restaurant in front "hot pepper" is bad, bad food. All...

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Helpful?
Thank AJ H
alxsilva, Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you are satisfied with the room received and regarded our friendly staff. Your comments are very important for us. Thank...

Nuevo Laredo, Mexico
Reviewed June 14, 2016 via mobile

Very nice hotel, clean, comfortable, and very good service... bottom line above average... no fridge or microwave to store food and beverages. Restaurants are limited in the area, but there are two very good ones near the hotel. Transportation to the city charges above average, taxis charge more as it is (according to them) outside the city limits, even though...

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Helpful?
Thank Alejandro N
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you are satisfied with the room received and regarded our friendly staff. Your comments are very important for us, I...

Auburn Hills, Michigan
Reviewed December 19, 2015

The HIE is a decent place to stay. Rooms are okay, breakfast kind of limited. Happy hour is good. There is nothing in walking distance beside two restaurants. Friendly staff. Not my first choice in Saltillo, but okay.

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Helpful?
Thank slan313
IHGCare, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear slan313, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you are satisfied with the room received and regarded our friendly staff. However, we regret if you find the breakfast...

CURITIBA
Reviewed September 22, 2015 via mobile

Comfortable despite don't have frigobar (I really didn't miss this item during 3 weeks of my stay). Some restaurants nearby, with good options if you like to eat meat. Easy access and very kind employees. The prices are the average in this area.

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Helpful?
Thank EduCartaxo
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your...

Waterford, United States
Reviewed August 19, 2015 via mobile

Stayed 7 days and used free shuttle several times. You can schedule when you check in. Room I had was quiet and comfortable. Breakfast was slightly varied each day. On Monday to Thursday starting at 6:30pm there are free snacks and drinks and salad. Often food is used up soon.

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Helpful?
Thank David N
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your...

Paris, Texas
Reviewed August 2, 2015 via mobile

The hotel is close to the airport. Saltillo is about half way to our destination. They have free wifi, free breakfast, and a fitness room and pool. This was the second time to stay there. About three years ago one of the couple we were traveling with left their hanging clothes in the closet. They called them and the clothes...

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Helpful?
Thank Nancy H
alxsilva, General Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear Guest- Thank you for taking the time to share the experience that you have in Holiday Inn Express Saltillo during your recent stay. I'm glad to know that you were pleased with our services and accommodations, you can be sure that everybody is working very hard to provide a great service and great experiences. Thank you again for your...

Clarkston, Michigan
Reviewed July 30, 2015

I see some other questionable reviews of this hotel. I have to say my experience was pleasant. My room was clean and comfortable. and important to me, the rooms were also quiet. the front desk was very friendly and helpful. I would stay here again.

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Helpful?
Thank christopher c
IHGCare, Guest Relations Manager at Holiday Inn Express Saltillo Zona Aeropuerto, responded to this review

Dear christopher c, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted that you found our rooms to be clean and comfortable and our front desk staff...

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Hotel Holiday Inn Express Saltillo Airport Area, is located just 5 minutes away from the Plan de Guadalupe International Airport and the main Saltillo and Ramos Arizpe Industrial Parks and Automotive Plants (General Motors and Chrysler). Only 10 minutes away from downtown, museums and sightseeing attractions. Totally designed with the revamped Holiday Inn Express brand identity, the hotel features has 180 comfortable rooms, including 9 master suites, high-speed Internet access (wireless and wired), complimentary breakfast buffet, business center, fitness center and outdoor pool, shuttle service airport-hotel-airport and nearby companies and restaurants in a 10 km radius around the hotel. And also for your meetings a social events, we have 3 meeting rooms to accommodate up to 200 people. Enjoy our Priority Club Rewards, and earn points in a variety of different ways in more than 3,700 hotels worldwide across our family of brands - or miles with our partner airlines, all this make us the best choice for your travel. ... more   less 

Additional Information about Holiday Inn Express Saltillo Zona Aeropuerto

Address: Calle Saltillo Monterrey 6580, Saltillo 25070, Mexico
Location: Mexico > Northern Mexico > Coahuila > Saltillo
Price Range: $58 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Saltillo Zona Aeropuerto 2.5*
Number of rooms: 180
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Saltillo Zona Aeropuerto staff and other travelers.
1 question
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Questions? Get answers from Holiday Inn Express Saltillo Zona Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 303 is noisy”
  • Dirty bathroom floor, looks like a raisin
  • Broken AC
  • Old filter left inside by last guest
  • Dirty or stained towels
  • Bent towl rack
  • No soap tray, no shoe cleaner pad (other rooms have it)
  • Broken lamp switch
  • Dirty coffee maker
 of 5 bubbles danyvoid77, Oct 26, 2016 | Read review
“If you have to stay here, ask to see the room first and check the bathroom.”
 of 5 bubbles Daniel3282, Jul 27, 2015 | Read review
“All the rooms are acceptable for a short business stay”
 of 5 bubbles bmg50tkd, Apr 21, 2015 | Read review
“The closer to the backside, at night, the better to get away from highway traffic noise. Nice restaurant in front of hotel, something pepper. Had a great pizza that was way too much.”
 of 5 bubbles kevin2oh, Mar 30, 2015 | Read review
“I heard from my coworkers that the upper floors run out of hot water in the morning.”
 of 5 bubbles HowardL181, Mar 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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