We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Monterrey San Jeronimo/Valle

Save
Traveler (61)
Room & Suite (40)
Dining (10)
You may also like
See all
Nearby Hotels
Overview
  • Excellent33%
  • Very good41%
  • Average18%
  • Poor5%
  • Terrible3%
Travelers talk about
“front desk”(12 reviews)
“loud train”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Monterrey San Jeronimo/Valle
Special Offer: Member Rates
Hotel deals
Offers from Courtyard Monterrey San Jeronimo/Valle
Special Offer: Member Rates
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (159)
Filter reviews
75 results
Traveler rating
24
33
15
1
2
Traveler type
Time of year
LanguageEnglish
More languages
24
33
15
1
2
Show reviews that mention
All reviewsfront deskloud trainbreakfast buffettrain passeswalking distancebusiness travelplace to sleepgreat place to staylight sleeperbasic amenitiesroom was cleanmexican foodroom servicerecommend this hotelhotel is locatedhornmarriott
FilterEnglish
Updating list...
1 - 5 of 75 reviews
Reviewed 2 weeks ago

I love the breakfast and the breakfast staff along with the lounge employees. I also received great service from the Front Desk Staff. I would love to see a larger fitness center with more treadmills. My room was clean and they keep the hotel clean...More

Review collected in partnership with this hotel
Thank tammy_schiele
Response from Jose B, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 2 weeks ago

We are delighted to have been your chosen hotel during your recent stay in Monterrey. We appreciate your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests...More

Reviewed 3 weeks ago via mobile

So this is one of the hotel experiences in which nothing went really wrong but it was not great either. Staff was friendly, but not warm nor attentive. The room was clean, bed sheets new but that bed was awfully soft, not to mention the...More

Thank hagalindo
Response from Jose B, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded 3 weeks ago

Dear guest, We are pleased to have been your chosen hotel during your recent stay in Monterrey. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue...More

Reviewed May 9, 2018

Traveled to Monterrey to attend the Dodger vs Padres series. Landed very early on May 4th. I was able to check in early. Great service, good location. Karen from the front desk was especially pleasant, helpful, and accomodating.More

Review collected in partnership with this hotel
Thank rucruz
Response from Jose B, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded May 10, 2018

Dear guest, We are delighted to hear that you had a nice stay with us during your trip in Monterrey. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how...More

Reviewed May 6, 2018

I gave my feedback directly to the hotel, they did not hear my concerns. The only two good channels are CNN and Fox News, the rest are cartoons and a local news channel. The gym only has aerobic machines, the weight are so heavy only...More

Review collected in partnership with this hotel
Thank Raffaelo P
Response from Jose B, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded May 7, 2018

Dear guest, Thank you for taking the time to share your valuable feedback.It has come to our attention that the service you received during your recent stay did not meet your expectations. For this, we sincerely apologize. We are checking the list of channels. About...More

Reviewed May 5, 2018 via mobile

We made a family trip with intentions of watching the cross town rivalry between Tigres and Rayados. The hotel is a little tough to access due to offset intersection. Hotel has ample free parking in back which was great. The lobby is is modern with...More

Thank Alex/Ruby
Response from Jose B, Front Office Manager at Courtyard Monterrey San Jeronimo/ValleResponded May 7, 2018

Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at Courtyard Monterrey San Jeronimo/Valle. It is always encouraging to hear positive feedback and additional comments. Please note your feedback has...More

View more reviews
Most Booked Properties in Monterrey
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Concierge
Banquet Room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$78 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$78 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (61)
Room & Suite (40)
Dining (10)
Pool & Beach (1)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Saildestiny
November 9, 2016|
AnswerShow all 2 answers
Response from hotelesoptima | Property representative |
Unfortunately, the hotel isn't pet friendly.
1
Vote
Google Translation
Room Tips
"Please provide wash towels for each guest."
Read review
"Ask for a room on the opposite side of the train tracks"
Read review
"We had a comfortable room"
Read review
"I got the 7th floor and my view was amazing."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing