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Courtyard Monterrey San Jeronimo/Valle

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Traveler (78)
Room & Suite (32)
Dining (14)

About

Location
Cleanliness
Service
Value
Our facilities are in the higher growth commercial and industrial area, offering everything needed to make your stay successfully and enjoyable at Courtyard by Marriott Monterrey San Jeronimo with the best service for the business traveler, outdoor pool, Gym , Lobby Bar and Restaurant Courtyard Cafe with room service and wired Internet in all rooms. For your convenience we have a Convention Floor with five meetings rooms with capacities from 10 up to 300 people. Smoke-Free hotel located in southwest of Monterrey city.
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Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Centrally Located
HOTEL CLASS
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Offers & Announcements:Save up to 20% on stays
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282Reviews
124Photos
1Q+A
29Room tips
Traveler rating
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Popular mentions
The Courtyard San Jeronimo Valle has an excellent location, and a restaurant with nice and good food for breakfast. The only thing I didn't like much were the beds, since I felt the matress was a little too degraded, since it sunk too much, making sleep less comfortable. I had
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hotel staff are friendly and the hotel is fine. It's not in a walkable area. the worst thing is there is an unbelievably loud train that is right across from the hotel that is SUPER loud. they should really provide ear plugs. Try not to each at the hotel, the food is very
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Response from Jose Arturo B, Front Office Manager at Courtyard Monterrey San Jeronimo/Valle
Responded 4 days ago
Dear guest, Thank you for choosing to stay at the Courtyard Monterrey San Jeronimo/Valle and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. We hope you can come back in the future.
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Great location, comfortable and quiet rooms. Underground parking is free and safe. Stayed here for the third time with family. Did not try the food yet, but the hotel restaurant at the lobby looks good. I highly recommend this hotel to families or those traveling on business.
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It is exactly what you expect from Courtyard Marriott, but with a good breakfast with nice fresh fruits and hot dishes at a very reasonable price. Nice people at the lobby and some good restaurants at a walk distance. Some noise from the close railway.
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The room that I've stayed was next to the elevators and the noise was too loud all night long! The window could not be shut tight so the train horn at 3:00 AM sounded like it was next door! I would not recommend this hotel if you want to have some quiet nights!
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Response from Belinda V, General Manager at Courtyard Monterrey San Jeronimo/Valle
Responded 4 weeks ago
Dear Monica, I want to personally apologize for the noise that disturbed your stay, we want our guest to have the best stay possible where everything exceeds their expectaions, and we are sorry if that was not the case during your stay. We have shared your valued feedback with our team, to ensure we can continue to improve our services. I hope in the near future visit us again to regain your trust and according to your needs assign a quieter room. Sincerely Belinda V.
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Does the hotel accept pets (small dog) and what is the extra charge if any?
Unfortunately, the hotel isn't pet friendly.
1 vote
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"Stayed in room 906"
"Only one wash cloth. Please add two. Room was comfortable. Lots of traffic noise. You need better windows."
"The very clean room in the bathroom everything in its place"
"Satisfied with everything."
"Ask for rooms on the building opposite of the train tracks"
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PRICE RANGE
$88 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard monterreymonterrey courtyard
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
167
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