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Four Points by Sheraton Galerias Monterrey

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Four Points by Sheraton Galerias Monterrey
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178 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 27, 2016 via mobile

I arrived late to the hotel but I found out that my booking was cancelled. Even though I prefer paid for the hotel. I was late 4 hrs because of the flight timing delay. The Mexican food is very tasty as we all know but the hotel has very poor menu but the good thing you can cross the bridge... More 

Helpful?
1 Thank Omeriano
Level Contributor
66 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Good hotel. Rooms are clean and nice. Location is great with direct access to a mall as well right besides a brewery/restaurant. Free internet. Breakfast is ok, but not great. There is no restaurant in the hotel but they have room service. I would stay again in this hotel.

Helpful?
Thank Cszepak
Buenos Aires
Level Contributor
54 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed June 30, 2016 via mobile

I stayed here for a day today. Reception area was slow, at least 4 employees but just chatting between them. No mention about spg gold status and rewards. Rooms are old fashioned and need to be renewed. Carpet had stains as well as the lamps. I wont be coming back.

Helpful?
Thank Martin2581
Cuernavaca, Mexico
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed May 22, 2016

Place is nice, clean with a good location just in front of a shopping mall with some stores and restaurants. However, there was some problem with the warm water during my two night stay. I called reception repeated times to no avail. They told me they were doing some "tests" with the laundry and that it could affect the warm... More 

Helpful?
Thank PeoLekare
San Francisco, California
Level Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed May 8, 2016

Not much to say on this property. Rooms are plain and bland and clean. Carpets do not feel clean. It feels like an airport hotel that you need to be at when connecting. Breakfast? Terrible. I eat and love foods from all over the world and love good quality Mexican food but when Mexican food is badly put together it's... More 

Helpful?
Thank CimmyP
Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 4, 2016

The whole thing about this hotel is location.. bang opposite Galerias and cinepolis Also, has a private walkway which leads you to the mall. The front desk folks are simply awesome, esp. folks like Rene and Cristian who helped us in more ways than one. Being english speakers, it was difficult for us to do much with practically no spanish... More 

Helpful?
Thank sudhgarg
2 reviews
3 of 5 stars Reviewed March 30, 2016 via mobile

I stayed at this hotel for business in March 2016. While the beds were extremely hard, the room was clean. The wifi didn't work consistently which was a bit frustrating. The hotel staff was very nice and helpful during my stay. Thought there was a great restaurant next door for convenience and was disappointed at the food there.

Helpful?
Thank Laura G
Sydney, Australia
Level Contributor
89 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 30, 2016 via mobile

Stayed here for 5 nights in March whilst on business. The hotel as full of kids in the week on a school trip and youths at the weekend. They were running up and down corridors and using all the wifi so other guests couldn't connect. The hotel itself was good. Rooms were clean and it is right opposite the shopping... More 

Helpful?
Thank j e
Brownsville, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 15, 2016 via mobile

I have stayed at this hotel at least 5 times now and it doesnt disappoint. The beds have a little more space. The rooms come a bit smaller than usual, but if you're planning on going out to the city frequently then its a non issue. Breakfast and wifi are included, so far i havent had any issues regarding wifi... More 

Helpful?
Thank ringmav
Chicago, IL
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 16, 2016

I stayed here on business and found the hotel to be quite nice. The only disappointing element is the wi-fi is EXTREMELY slow. The breakfast was quite good, made to order, and included in the room rate. The walkway allows easy access to the mall across the street.

Helpful?
1 Thank RickChicago_IL
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Four Points by Sheraton Galerias Monterrey

Address: Ave Insurgentes 3961 | Col. Vista Hermosa, Monterrey 64640, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $81 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Galerias Monterrey 3.5*
Number of rooms: 209
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Also Known As:
4 Points By Sheraton Galerias Monterrey
Four Points By Sheraton Galerias Monterrey Hotel Monterrey
Sheraton Monterrey
Four Points Monterrey
Four Points Galerias Monterrey
Monterrey Four Points
Monterrey Sheraton
Hotel Style:
#4 Family Hotel in Monterrey
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