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iStay Hotel Monterrey Historico

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iStay Hotel Monterrey Historico
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648 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Laredo
1 review
4 of 5 stars Reviewed 1 week ago

Overall had a good experience with the location, unhappy with reception staff. Never got a smile or welcoming face from any of the ladies at reception. My room want ready when we arrived an apology would have sufficed but they had a horrible attitude. C'est la vie

Review collected in partnership with this hotel

Helpful?
Thank 24lilianab
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you for your honest opinion. We regret that her recent We do not respond to their expectations. We appreciate your comments and will share them with our team to continue to improve our services. We hope to have the opportunity to see you again in the future to offer a better experience. More 

Level Contributor
5 reviews
4 of 5 stars Reviewed August 4, 2016 via mobile

We had a pleasant stay at the IStay hotel in Monterrey and the staff is professional. Great location and the price was affordable. Rooms are clean and comfortable. Will stay again. Wish they had more than two elevators.

Helpful?
Thank Dlw747dan
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you for your comment hope you give us the opportunity to meet them again . More 

Milan, Italy
Level Contributor
189 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 27, 2016

Its not the fanciest but at their average rate I will stay there every time I go to Monterrey. Its walking distance from the Macroplaza and there is a 7-11 next to it as well as many many shops walking distance. I really enjoyed the restaurant around the hotel. It is about 30 min drive from airport and you can... More 

Helpful?
Thank Crossonero9
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you very much for your opinion about our hotel. We are pleased that enjoyed your accommodation with us . It is something that our staff is proud , and we value your opinion . We hope to visit again. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2016

Very good location Just the price is little confused because I pay the first day on cash and the two last days I did the pay online and was more cheap and when I try to get an explanation from lobby the lady was there don't let me satisfied

Review collected in partnership with this hotel

Helpful?
1 Thank Adanave1417
Nancy F, Manager at iStay Hotel Monterrey Historico, responded to this review

Thank you very much for your opinion about our hotel. We are pleased that enjoyed your accommodation with us . It is something that our staff is proud , and we value your opinion . We hope to visit again. More 

Hewitt
1 review
4 of 5 stars Reviewed July 19, 2016

We had a very good stay at IStay hotel, rooms were nice and clean. Staff was excellent and very helpful. Would recommend this place. The location is nice because you are close to a lot of stores for shopping!

Review collected in partnership with this hotel

Helpful?
Thank juansR4038SV
Mexia
1 review
5 of 5 stars Reviewed July 18, 2016

The staff was very friendly . Lobby was kept really clean, even though it's alot of traffic i was very impressed. The house keepers cleaned and sanitized the rooms well. Hotel is in a very good location a lot of eating places nearby n the mall

Review collected in partnership with this hotel

Helpful?
Thank ashleyhV6796UW
Mexico City, Mexico
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed April 26, 2016

It has a very good location, right in downtown, walking distance from the main museums in the MacroPlaza, also accesible to public transportation such as buses and subway, also cabs available. Rooms are a bit outdated but confortable, nice beds, tv, A/C, small bathroom with no vent, free wifi. There is a pool but we didnt use it, and there... More 

Helpful?
Thank PatricioGutierrez
ispacenos, Manager at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Gracias por sus comentarios Patricio Gutierrez Le ofrecemos una disculpa por la demora en su room service, vamos a pasar... More 

Guatemala City, Guatemala
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2016

I Stayed at Istay from march 17th until march 22nd (5 nights) because of an Ironman Event. The check in & check out was fast and easy. The hotel room was clean, spacious, comfortable, with strong and fast wifi . I was able to get some exercise at the gym and the pool. very clean and nice as well. At... More 

Helpful?
Thank jorge m
Amsterdam, The Netherlands
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed February 2, 2016 via mobile

If you are looking for a cheap, clean hotel. Please keep on looking. It doesn't provide the basic needs unless you really have really really low standards. Pros: -Free parking -Friendly personal specially at the restaurant. -Ok food at the restaurant: a. Big portions. However, it really depends what you order. Some salads where not fresh at all. Sloppy, actually.... More 

Helpful?
Thank Titamxnl
ispacenos, Gerente at iStay Hotel Monterrey Historico, responded to this review

Buen dia Titanmxnl I deeply regret what happened in his last stay, we are committed to providing quality service, which was not achieved, we could provide more information email diego.hurtado@hotelesmilenium.com to give a more accurate track their bad experience the hotel. Best regards, Diego Hurtado General Manager More 

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

The hotel used to be a holiday Inn. Overall this is a nice hotel, clean and organised. You can see its not new but they've renovated it just fine. Price was really good and I hope it stays that way. Located in a good and safe area, minutes walk from many stores and a nice boulevard historic neighbourhood is pretty... More 

Helpful?
Thank Daniel L
ispacenos, Gerente at iStay Hotel Monterrey Historico, responded to this review
Google Translation

Muchas gracias por sus comentarios Sr Daniel L Lo esperamos de nuevo en Monterrey y en su hotel iStay. Saludos... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
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Additional Information about iStay Hotel Monterrey Historico

Address: Jose Maria Morelos 191, Monterrey 64000, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $38 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — iStay Hotel Monterrey Historico 3*
Number of rooms: 390
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Monterrey
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