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Hilton Garden Inn Monterrey

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Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
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263 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Queretaro, Mexico
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As usual, the beds are great, the service is pretty good, all the staff is very friendly and helpfull. The food is very good and the metting rooms habe all you need for a bussines meeting. The location is not in the center of the city but anyway is well located.

Helpful?
Thank JUF571
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, More 

Guadalajara, Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all this is a Business Hotel, so for me it meet the purpose, I booked this hotel for Business purposes, Hotel is clean an comfortable. hotel was really near of the office, for me that was really important. Restaurant is just ok, but expensive, the good is that just in front is a court food (open work days).... More 

Helpful?
Thank Corina F
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Corina Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Regards Sincerely, More 

Delray Beach, Florida
Level Contributor
266 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room had damp in the ceiling of the closet and part of the ceiling had fallen. I kept the closet door closed, because of the damp smell. The room was large, with a lot of empty space. The bathroom was dated. The breakfast was not good. There was no eggs available and the rest of the food was very... More 

Helpful?
Thank colbox
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Colbox Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us... More 

Austin Texas
1 review
5 of 5 stars Reviewed June 12, 2016

The staff and accommodations were great. Everyone treated me as part of their family. They made my month long stay very easy and accomodating . I would definitely stay there again on my next business trip to Monterrey

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William H
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear William H Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Mirna Garcia General Manager Hilton Garden Inn Monterrey mirna.garciahernandez@hilton.com (81) 8122-8000 More 

Tampico, Mexico
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2016

Very helpful crew and taxi service. The hotel is on a main avenue, but is very quiet. If you´re doing business in that area this is the option. There are no near restaurants (walking distance) so the restaurant is your choice.

Helpful?
Thank JSAINZ
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Jsainz Thank you for taking a moment to share your experience. We are happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Mirna Garcia General Manager Hilton Garden Inn Monterrey mirna.garciahernandez@hilton.com (81) 8122-8000 More 

Belo Horizonte, MG
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 15, 2016 via mobile

The hotel is almost inside Monterrey airport, it's new, with comfortable rooms, clean and quiet. I spent just one night, enough to bring me back. The breakfast needs improvements. Not so good, but I believe other people said the same and improvements might raise up. Nice stay.

Helpful?
Thank Damnasc
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Damnasc: Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Chihuahua 31207
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed April 26, 2016

This hotel is very good for bussines because the area where is located. But maybe families will find it not that good, because even though is close to downtown is not that close. The room rate is not that good if the reservation is made directly in the Hilton Honors web page, but I was able to get a very... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jose Luis G
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Mr. Jose Luis Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Mirna Garcia General Manager Hilton Garden Inn Monterrey mirna.garciahernandez@hilton.com (81) 8122-8000 More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 25, 2016

All employees are kind and caring, always ready to help. The check-in and check-out process are quick, yet you have the option to do it online without stopping by at the front desk. I've had breakfast a couple of time, without being large, there are good options, furthermore you may want an omelette that they prepare quickly. There's always a... More 

Helpful?
Thank Julio L
Princeton, Iowa, United States
2 reviews
5 of 5 stars Reviewed April 8, 2016

Excellent location, we were able to move every place without no problems. The people in the hotel are the best, from the check in to the check out, always the top service. Breakfast really good, the hotel offer really good experience on food and that is something as a travelers is what we are looking for.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Samuel A
Mirna G, General Manager at Hilton Garden Inn Monterrey, responded to this review

Dear Samuel Thank you for taking a moment to share your experience. We aree very happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Mirna Garcia General Manager Hilton Garden Inn Monterrey mirna.garciahernandez@hilton.com (81) 8122-8000 More 

Level Contributor
8 reviews
5 of 5 stars Reviewed April 4, 2016 via mobile

Excellent Service from all personnel of Hotel. The rooms are clean, good beds, perhaps is a hotel for business is close to many places by uber or cabs. The restaurant looks elegant, the food is ok but the waitress are focus to all. Also has a little store to buy some snacks and sodas 👍. If you need a good... More 

Helpful?
Thank Victor E
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Monterrey

Address: Blvd Antonio L. Rodriguez No. 1880 | Nuevo Leon, Monterrey 64650, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $61 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Monterrey 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Monterrey
Hotel Style:
#9 Business Hotel in Monterrey
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