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Mision Monterrey Centro Historico

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Mision Monterrey Centro Historico
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152 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
3 reviews
1 of 5 stars Reviewed July 27, 2016 via mobile

The room was not ready at check in time, endless line for check in and only 1 person actually registering guest while other employees did nothing. Over all very bad attitude of the employees specially Maribel Cobos who didn't even bother to hear our complains. Don't stay here.

Helpful?
Thank Fabian G
Mexico City, Mexico
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 2, 2016

This hotel can be deceptive, its webpage shows very nice photos, nevertheless once there, it has a very old look, the rooms are small and poorly equipped, You can get an iron or a hair dryer on request but you have to ask for it. Free wifi just not so fast and the free parking along with the location are... More 

Helpful?
Thank scint1st
juan ignacio e, Gerente at Mision Monterrey Centro Historico, responded to this review

Dear scint1st thank you for your comments about our services, we working to get better our services. give us the opportunity to have you here at the hotel and hopefully stay again with us. thank you very much sincerely Juan Ignacio Espinoza More 

Mexico City, Mexico
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 22, 2016

The rooms are regular, on the other hand we liked the breakfast very much - fresh gyava juice a good selection of food for a very reasonable price. On the low side: the not very helpful reception - the kind of you are here for us not us for you. ver weak knowledge of where are some , yet well... More 

Helpful?
Thank Guy P
juan ignacio e, Gerente at Mision Monterrey Centro Historico, responded to this review

Dear Guy P thank you for your comments about our services, we are working on all the details and front desk problems. have a nice day, we hope to have you here again, in our hotel to give you better service sincerely Juan Ignacio Espinoza More 

Mexico City
Level Contributor
254 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed March 23, 2016

I spent some days at Monterrey due a competition and this is the only Hotel I found close the event, the places is ok, old, furniture is old but clean; bathroom has some failures, the worst thing is that in one of the nights buy 10pm the maintenance guys were drilling and fixing nearby room, I called three times to... More 

Helpful?
Thank Dvoyager1
mexico
Level Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 18, 2016

For the price I paid, you can get a better hotel facilities within the area, bad for us, time was an issue. a Classic downtown hotel without gym or pool. that was not good, but location is clear and confortable. you are located very close to all

Helpful?
Thank victhetripper
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 25, 2016

Room was adequate, carpet a little stained but not bad. Bathroom was larger than normal and water was hot. One annoying thing was that the hotel has a policy that you leave your keycard at the front desk. Your card deactivates if it gets too close to your cell phone. Restaurant was great with lots of options for breakfast; price... More 

Helpful?
Thank Jarom W
Boston, Massachusetts
1 review
5 of 5 stars Reviewed August 20, 2015

Well I had the opportunity to stay 5 nights in this hotel and my personal experience was so great. The staff was so nice and helpful all the time. I want to say some names the people that I will remember forever Bruna, Alicia, Ofir and Edgar thanks for everything. The service room was so great and the food was... More 

Helpful?
Thank Alma L
Level Contributor
219 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
1 of 5 stars Reviewed July 13, 2015

Horrible. Awful. Cheap and unpleasant. I checked out in less than 24 hours of checking in and went to another hotel. No one at night there speaks English despite the fact that they advertise on American websites. The fist room they tried to give me was dark with a view of a cinder block wall, it had a wet carpet... More 

Helpful?
Thank washwestcc

Travelers are raving about these Monterrey hotels

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 24, 2015 via mobile

Since I arrived a faced problems, the carpet was wet, I reported the problem and they said they would take care of it, after 3hrs the only thing they did was to cover the carpet with a blanket, they didn't even offer me another room, also the room take long to clean it the next day even though I notified... More 

Helpful?
Thank Takeshi H
GerenteGeneralM, General Manager at Mision Monterrey Centro Historico, responded to this review

Dear Guest Thank you very much for your comments as they are of high value to us and allows us to improve our hotel. First of all receive a sincere apology for what happened during his stay , I invite you to contact me directorregionalnorte@hotelesmision.com.mx , to give appropriate follow-up to this situation. Again I reiterate my thanks for your... More 

1 review
2 of 5 stars Reviewed April 30, 2015 via mobile

I stayed there just one night and the service sucks and we were 4 peoples and we only get 2 clean towels,when i asked for 2 more they said all the rest of the towels were in the laundry service.. that I had to wait 1.5 hrs... what! Until 12pm??no way my trip started at 9am..

Helpful?
Thank LETTY G
GerenteGeneralM, General Manager at Mision Monterrey Centro Historico, responded to this review

Dear Guest Thank you very much for your comments as they are of high value to us and allow us to improve our hotel. Above all receive our sincere apologies for what happened during his stay , it was an isolated incident and want to make sure to correct the major drawback. I invite you to contact me directorregionalnorte@hotelesmision.com.mx ,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hotel is located in the city center, close to government and university campus ITESM and the Universidad Autonoma de Nuevo Leon offices, making us the perfect location for the business traveler who seeks success. Our Hotel in Monterrey features 133 rooms, including 21 suites, with services and amenities of first class. Also it offers 8 meeting rooms with capacity for 10 to 180 people, plus the need to hold events and conventions infrastructure. Hotel Mision Monterrey Historico support you with the organization and we provide everything necessary so that your expectations are met. In our facilities you will find restaurant, gift shop, safe, laundry and dry cleaning. Among the main attractions of Monterrey is the Paseo Santa Lucia and important museums, which highlights one of the most renowned contemporary art: framework, which contains important collections of world-renowned artists. Our Hotel in Monterrey, Nuevo Leon has a prime location, 30 minutes from the airport, 45 minutes from Saltillo, 2 hours and 2 hours McAllen Laredo, Texas. ... more   less 

Additional Information about Mision Monterrey Centro Historico

Address: Calle Fray Servando Padre Mier Pte 201 | esq. Garibaldi, col. Centro, Monterrey 64000, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: $54 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mision Monterrey Centro Historico 3*
Number of rooms: 133
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