We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
8/6/2017 8/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sheraton Ambassador

    Hidalgo 310 Oriente | Zona Centro, Monterrey 64000, Mexico
    Hotel website
    Save
    Best prices for your stay
    8/6/2017 8/7/2017
    $153
    $80
    SAVE $73
    $153
    $80
    SAVE $73
    $153
    $80
    SAVE $73
    Traveler (103)
    Room & Suite (17)
    Dining (7)
    Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
    384 reviews
    #12 of 96 hotels in Monterrey
     
    Safi Royal Luxury Towers
    377 reviews
    #16 of 96 hotels in Monterrey
     
    Crowne Plaza Monterrey
    340 reviews
    #18 of 96 hotels in Monterrey
     
    Krystal Monterrey
    725 reviews
    #6 of 96 hotels in Monterrey
     
    Overview
    • Excellent26%
    • Very good34%
    • Average17%
    • Poor15%
    • Terrible8%
    Travelers talk about
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Ambassador
    Special Offer: High speed breakfast pack
    Hotel deals
    Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
    384 reviews
    #12 of 96 hotels in Monterrey
     
    Safi Royal Luxury Towers
    377 reviews
    #16 of 96 hotels in Monterrey
     
    Crowne Plaza Monterrey
    340 reviews
    #18 of 96 hotels in Monterrey
     
    Krystal Monterrey
    725 reviews
    #6 of 96 hotels in Monterrey
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 13 partner sites to see rooms from $80.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Monterrey hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c23ac4567be948158191e60c2cf328fa", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":151195,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35081166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":80,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c23ac4567be948158191e60c2cf328fa","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":153,"lowestMetaPrice":80,"additionalPartner":false,"highestMetaPriceDisplay":153,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":153,"lowestMetaPrice":80,"highestMetaPriceDisplay":153,"hotelName":"Sheraton Ambassador","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMyM2FjNDU2N2JlOTQ4MTU4MTkxZTYwYzJjZjMyOGZhIiwiQUlLIjoiMGFhMWUwZDI1YjgwNGFjY2I3ZmU2MjIxOWZmZTZhZDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/06/2017", "checkOut": "08/07/2017", "lowestPrice": "$80", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109270674":"HotelsCom2IB","32712274":"Expedia","78863207":"OrbitzEWS","65678333":"Hotwire","68913523":"CancelonIB","35081166":"BookingCom","53908267":"TravelocityEWS","79415637":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (257)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages
    There are newer reviews for Sheraton Ambassador
    See the most recent reviews

    11 - 15 of 126 reviews

    Reviewed February 5, 2017 via mobile

    Ok, so the hotel is really not that great. It's very old, service was kind of crappy. Internet worked only seldom (even if it showed you that you are connected). It's totally not worth the money, EXCEPT for the fact that it's in an amazing...More

    Thank webonyx
    Response from Estefania C, VIP Services & Social Media at Sheraton AmbassadorResponded February 8, 2017

    Dear webonyx: First of all, thank you so much for your feedback, it really help us a lot to know which services and areas of the hotel we can improve. Thank you for letting us know about your issue regarding the WIFI connection, we are...More

    Reviewed January 29, 2017 via mobile

    Arrived to this hotel, tired from Miami to a business meeting and events the next day. It was GREAT to arrive and be greeted from the Hotel's front desk staff. Very courteous, helpful and OVERALL EXCELLENT CUSTOMER SERVICE. Check in was prompt and I was...More

    Thank Ramon R
    Response from Estefania C, VIP Services & Social Media at Sheraton AmbassadorResponded February 8, 2017

    Dear Ramon: Thank you so much for your kind comments to our hotel. We are thrilled to know you enjoyed the room we assigned you and that our customer service exceeded your expectations. We are more than happy to welcome you back again in our...More

    Reviewed January 6, 2017 via mobile

    Good Sheraton hotel in Monterrey. Service was good. Room was clean and spacious. Room service was ok, nothing special. It is located in MTY downtown, some restaurants around it. Be careful to walk at night.More

    Thank Cszepak
    Response from Estefania C, Social Media & VIP Services at Sheraton AmbassadorResponded January 9, 2017

    Dear Cszepak: Thank you so much for your kind comments to our hotel. Your feedback is very important to us as it help us to grow and understand better our guests needs and expectations. We hope we can welcome you back again in your next...More

    Reviewed December 27, 2016

    This place really DID NOT meet our expectations, I will be quick stating the good and bad points; GOOD: - Great valet parking service -Good looking common areas - Good breakfast and excellent service - Good Air Conditioning -Fast check in and check out -Great...More

    Thank bryanmantezoni
    Response from Estefania C, Sheraton Club & VIP Services at Sheraton AmbassadorResponded January 9, 2017

    Dear bryanmantezoni: Thank you for sharing your feedback with us regarding your last stay at our hotel. I do apologize that your stay did not meet your expectations. I will be sure to share your comments with our staff so we can eradicate the issues...More

    Reviewed December 5, 2016

    I'm A Platinum-Embassador customer, Last year I stayed 116 nights on the SPG chain, so I'm a heavy user, but this was my worst experience in a Sheraton in my life! If they provide such experience to Platinum Customers I'm very sorry for regular customers!...More

    2  Thank Fernando A
    Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
    384 reviews
    #12 of 96 hotels in Monterrey
     
    Safi Royal Luxury Towers
    377 reviews
    #16 of 96 hotels in Monterrey
     
    Crowne Plaza Monterrey
    340 reviews
    #18 of 96 hotels in Monterrey
     
    Krystal Monterrey
    725 reviews
    #6 of 96 hotels in Monterrey
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • $85 - $160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Luxury Hotel in Monterrey
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 229
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Orbitz, Hotels.com, Booking.com, Expedia, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com, HotelQuickly and Cancelon so you can book your Sheraton Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey
    • Also Known As
    • Sheraton Ambassador Hotel Monterrey ,
    • Sheraton Hotel Monterrey ,
    • Sheraton Monterrey ,
    • Monterrey Sheraton
    Add Photo Photos
    Traveler (103)
    Room & Suite (17)
    Dining (7)
    Pool & Beach (1)
    Hotel & Grounds (98)
    Family and Play Areas (3)
    Bathroom (1)
    Nearby
    Sponsored by:
    Hotel Royalty
    27 reviews
    .04 miles away
     
    Krystal Monterrey
    725 reviews
    .13 miles away
     
    Fiesta Americana Monterrey Pabellon M
    217 reviews
    .23 miles away
     
    Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
    384 reviews
    .08 miles away
     
    Nearby Restaurants
    Asador La Vaca Argentina
    84 reviews
    .19 miles away
    Cafeteria Gaby
    39 reviews
    .11 miles away
    Feelgrow
    55 reviews
    .31 miles away
    La Ramona
    32 reviews
    .19 miles away
    Nearby Attractions
    Paseo de Santa Lucia
    1,691 reviews
    .67 miles away
    Museo de Arte Contemporaneo (MARCO)
    355 reviews
    .29 miles away
    Gran Plaza o Macroplaza
    511 reviews
    .45 miles away
    Museo de Historia Mexicana
    249 reviews
    .56 miles away
    Questions & Answers
    Get quick answers from Sheraton Ambassador staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "I've been all over this hotel, not a bad room in the house."
    Read review
    "Skip dinner at the Grille and venture out as there are many other great places"
    Read review
    "Do not stay there, stay at the Marriot"
    Read review
    "one of the updated floors is the 10th floor. If you have enough SPG points I recommend the 12th Club Room for..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing