City Express Plus By Marriott Monterrey Galerias
City Express Plus By Marriott Monterrey Galerias
Av. San Jeronimo 311, San Jeronimo., Monterrey 64640 Mexico
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Avg. $94 /night, 12/10 - 12/11
$101
per night
$84
per night
$67
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
4.0
#41 of 122 hotels in MonterreyLocation
4.2
Rooms
4.3
Value
3.9
Cleanliness
4.4
Service
3.8
Sleep Quality
4.3
Located between the commercial areas of Monterrey and San Pedro Garza García, you will find the City Express Plus by Marriott Monterrey Galerías hotel.
Whether you are traveling for business or pleasure, you can choose from 3 room types: single, double or superior, all of them ideal for short or extended stays.
Your reservation includes high-speed WiFi, complimentary continental breakfast, gym access, meeting space, and room service.
In case you are looking for hotels in Monterrey with parking and charging spaces for electric cars, you will have access to them with your reservation.
In your spare time, go shopping and visit Galerías Monterrey, a modern mall with a wide variety of stores and restaurants.
The strategic location and proximity of the hotel to hospitals and clinics in Monterrey will allow you to carry out medical tourism if that is the reason for your trip.
Let us serve you and book at City Express Plus by Marriott Monterrey Galerías.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Bottled water
Clothes rack
Iron
Private bathrooms
Microwave
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Business
Languages Spoken
English, Spanish
Location
Av. San Jeronimo 311, San Jeronimo., Monterrey 64640 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
85 Restaurants
within 0.75 miles
220Reviews1Q+A1Room tip
Reviews
Traveler rating
- 94
- 53
- 35
- 13
- 25
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Detailed Reviews
The rooms is very small is not space on the room at all if you like the room to rest only it’s good but there no space in the hotel for nothing there no pool there no free areas I asked for a room for two persons and I got a full bed they don’t have king size on the room other way the service is good good service in the breakfast
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Traveled with family
Room Tip: More space
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Oct 11, 2019
Good afternoon edgarm733: I appreciate your comments and we are sorry that we could not 100% meet your needs. Indeed we do not have a pool but we have many public areas in our reception area, breakfast room, terrace and lounge area which will reinforce the process with reception so that you can be notified. In the same way we will be more careful at the time of check in to be told about the type of bed and room and avoid that feeling on your part during the stay. We are at your service, we hope you can give us the opportunity again. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at City Ex for a week in July not knowing many of the hotels in the city. I found the location to be good for my purposes but 15-20 minutes (no traffic) away from most major centres or attractions.
In a nutshell, the hotel was very clean (rooms and hallways smelled like cleaning everyday) but definitely a bare bones hotel. No bar, no food except for a very small breakfast, no room service, just a vending machine for water and chips. I can live without all of that but without a fridge in the room it was difficult if you ever were the slightest bit hungry. There is an OXXO and 7 Eleven a block away...
The good things with the hotel were wifi was included in room and Lobby, the business centre was fine and free and it was very well staffed and very polite. The rooms were comfortable and they were nice comfortable beds.
If you are looking to stay in Monterrey your first time it may be better to be in El Centro or San Pedro where you can walk to many places. Uber worked very well here too.
In a nutshell, the hotel was very clean (rooms and hallways smelled like cleaning everyday) but definitely a bare bones hotel. No bar, no food except for a very small breakfast, no room service, just a vending machine for water and chips. I can live without all of that but without a fridge in the room it was difficult if you ever were the slightest bit hungry. There is an OXXO and 7 Eleven a block away...
The good things with the hotel were wifi was included in room and Lobby, the business centre was fine and free and it was very well staffed and very polite. The rooms were comfortable and they were nice comfortable beds.
If you are looking to stay in Monterrey your first time it may be better to be in El Centro or San Pedro where you can walk to many places. Uber worked very well here too.
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Date of stay: July 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Apr 19, 2019
Thanks for your comments, we´re improvement and offer the best service. BR.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is big (we stayed in the suite) with a microwave, small refrigerator, sink and coffee machine. The wifi is free and has a good speed (eventhough the hotspot keeps disconnecting). Breakfast is included, not "great" but good enough.
I stayed with my baby and their offer a great crib at no charge.
TIP: the hotel does not have a restaurant or room service but they provide a list of delivers in the area.
I stayed with my baby and their offer a great crib at no charge.
TIP: the hotel does not have a restaurant or room service but they provide a list of delivers in the area.
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Date of stay: June 2018Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Apr 19, 2019
Thanks for your comments, we´re improvement and offer the best service. BR.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
It's a good chain. They are good hotels, only this particular one is not prepared when there is demand. They don't have enough staff, at night they don't have auxiliary staff, the coffee machine doesn't work, at dinner they asked us to stop ordering because they are overbooked, they don't have enough and we got a simple room, in bad shape, the bathroom doesn't work and there is no one to support to solve it.
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Automatically translated
Date of stay: November 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Since our arrival, via sewage leak in the pipes near the restaurant, so we never had breakfast there, and DIAZ. Then the pipes in our flat burst. I was staying on the first floor, and all the hallways were filled with sewage, imagine the smell, they were nauseating, and with cockroaches in the bathroom of our room this hotel is crap
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Automatically translated
Date of stay: November 2024Trip type: Traveled with family
Room Tip: Busca otro hotel, lo barato sale Car, hay cucarachas en los baños de estas habitaciones, y...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed just one night in the hotel. Check in and check out were really fast. Nice staff and a very good canteen service.
Rooms are nice and TV and wifi are OK. The only issue is that front desk is only accessible via elevator. This is complicated. Overall, a good option.
Rooms are nice and TV and wifi are OK. The only issue is that front desk is only accessible via elevator. This is complicated. Overall, a good option.
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Date of stay: February 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Apr 19, 2019
Thanks for your comments, we´re improvement and offer the best service. BR.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed first time at City Plus on a business trip. I normally stay at chain hotels like Marriott or Sheraton but not this time. My travel companion booked for me and budget was a concern for his company so I agreed. It was super clean, modern and the staff were very friendly. The night I stayed there they had a social with drinks and snacks. The room was clean albeit Spartan but functional. The view was great overlooking the city. The price was great, low, compared to what you pay in a chain and breakfast plus internet was included. Great value for either business or vacation.
The hotel was also close to shopping and downtown. I highly recommend giving City Plus hotel a look for your next trip to Mexico
Mark
The hotel was also close to shopping and downtown. I highly recommend giving City Plus hotel a look for your next trip to Mexico
Mark
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Date of stay: August 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Apr 19, 2019
Thanks for your comments, we´re improvement and offer the best service. BR.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front desk tried to charge me again even though i paid via kayak. She didn’t believe me. Beds are okay no hot water though.. everything else was ok... its just the typical Mexican stay. Safe parking lot
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Review collected in partnership with Cancelon.com
Date of stay: October 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Oct 6, 2019
Good afternoon: We are sorry for what happened and for the error in the reception area. Rest assured that all rooms have hot water and the standard of the room is superior. I appreciate your comments to correct the opportunities and prevent them from happening on your next trip. We are at your service, we hope to return soon. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a nice, clean, modern business traveler oriented hotel. It does have small, clean, comfortable rooms with wi-fi, business center, small meeting rooms and free parking.
Small breakfast is also included.
Location is not friendly to go out and walk-around, no restaurants close by, only by car. Uber works really well.
Small breakfast is also included.
Location is not friendly to go out and walk-around, no restaurants close by, only by car. Uber works really well.
Read more
Date of stay: October 2018Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Oct 15, 2018
Thanks for your comments and we have a responsable for offer the best service. We´ll aprove your comments. BR General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place for business travelers, very well located, secure, new facilities, not so many amenities but quite good. Average hotel for business travelers don't expect too much about luxury and great amenities, but quite good for spent one or two nights, specially location is quite convenient...
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Date of stay: February 2018Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cpmsjgerencia, Gerente at City Express Plus By Marriott Monterrey Galerias
Responded Apr 19, 2019
Thanks for your comments, we´re improvement and offer the best service. BR.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$77 - $109 (Based on Average Rates for a Standard Room)
LOCATION
MexicoNorthern MexicoNuevo LeonMonterrey
NUMBER OF ROOMS
149
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about City Express Plus By Marriott Monterrey Galerias
Which popular attractions are close to City Express Plus By Marriott Monterrey Galerias?
Nearby attractions include Cerro del Obispado (0.6 miles), Iglesia de San Luis Gonzaga (0.2 miles), and Laser Tag (0.1 miles).
What are some of the property amenities at City Express Plus By Marriott Monterrey Galerias?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at City Express Plus By Marriott Monterrey Galerias?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at City Express Plus By Marriott Monterrey Galerias?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at City Express Plus By Marriott Monterrey Galerias?
Yes, free parking is available to guests.
What are some restaurants close to City Express Plus By Marriott Monterrey Galerias?
Conveniently located restaurants include La Nacional - San Jeronimo, El Gran Pastor, and La Escondida.
Are there opportunities to exercise at City Express Plus By Marriott Monterrey Galerias?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at City Express Plus By Marriott Monterrey Galerias?
Yes, dry cleaning and laundry service are offered to guests.
Does City Express Plus By Marriott Monterrey Galerias offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Express Plus By Marriott Monterrey Galerias?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to City Express Plus By Marriott Monterrey Galerias?
Many travelers enjoy visiting Antiguo Palacio Federal (2.9 miles).